Ford Freestar Complaints

2,533 consumer complaints on file.

#10482850November 1, 2012
ELECTRICAL SYSTEM
VEHICLE SHUT OFF GOING DOWN THE ROAD AT SLOW SPEED AFTER MAKING LOUD SQUEAKY SOUND. THIS HAS HAPPENED ON MANY OCCASIONS SINCE THEN AND TODAY 11/01/2012 IT BECAME MORE SEVERE. MY WIFE ATTEMPTED TO GO TO THE LOCAL FORD DEALERSHIP AROUND AUGUST/SEPTEMBER DESCRIBING THE PROBLEM AND WAS TOLD THAT SINCE THE VEHICLE WAS NOT CURRENTLY EXPERIENCING THE PROBLEMS DESCRIBED THAT THERE WAS NOTHING THEY WERE ABLE TO DO. THE VEHICLE IS VERY UNSAFE AND I HAVE CALLED THE FORD HOTLINE BECAUSE OF THE RECALL, THE VOICE CLAIMS THAT THE VEHICLE IS STILL SAFE BECAUSE THE STEERING REMAINS FUNCTIONAL, THIS IS NOT THE CASE FOR MY VEHICLE. AFTER, ONE OF THE MANY "INCIDENTS", OFTEN THE VAN WILL LOSE COMPLETE POWER AND THE POWER STEERING WILL DISENGAGE AND THE STEERING WHEEL BECOMES VERY DIFFICULT TO TURN EVEN FOR A LARGE MALE. WE BOUGHT THE VAN AS A FAMILY VEHICLE, AS MOST DO, WHICH MAKES IT EVEN MORE PROBLEMATIC AND DISTURBING. I AM DISGUSTED WITH FORD FOR THEIR NEGLIGENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482918November 1, 2012
POWER TRAIN, ENGINE
AFTER STARTING VEHICLE, VERY HIGH RPM'S. WHEN PUT IN DRIVE IT STALLS OUT. SITTING AT STOP LIGHT IT STALLS OUT. MECHANIC SAID, "PCM IS BAD." IT'S NOT WORTH REPLACING IF IT'S A DESIGN FLAW. US AS CONSUMERS SHOULDN'T HAVE TO PAY FOR CAR MANUFACTURES MISTAKES!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482701October 31, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE. THE ENGINE WAS RUNNING, BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS TOLD THE TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482763October 31, 2012
POWER TRAIN, ELECTRICAL SYSTEM
AFTER A MAJOR RAIN STORM, TRIED TO START MY CAR AND IT WOULD START, BUT WOULD QUICKLY STALL. HAD TO HAVE CAR TOWED. DID NOT HAVE REVERSE GEAR. GARAGE TOLD ME I NEEDED A NEW TRANSMISSION. DID HAVE A RECALL NOTICE TO REPLACE A FAULTY TORQUE CONVERTER, BUT DIED BEFORE I WAS ABLE TO GET SCHEDULED. I BELIEVE THE PROBLEM STARTED WITH THE PCM BOARD GETTING WET. TOWED TO A FORD GARAGE FOR REPAIRS. HOPING THAT I GET TREATED FAIRLY. I BELIEVE FORD SHOULD PAY FOR ENTIRE REPAIR BILL - NEW TRANSMISSION AND NEW PCM BOARD - AFTER ALL THEIR FAULTY PARTS WERE THE REASON FOR THE FAILURE! NOT ABLE TO 'POPULATE' ABOVE "AFFECTED PARTS". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482637October 30, 2012
STRUCTURE, ELECTRICAL SYSTEM
HAVING A SIMILAR PROBLEM TO OTHERS WITH MY 2005 FORD FREESTAR. WATER GETTING INTO PCM AND CAUSING PROBLEMS. TOOK VEHICLE TO DEALERSHIP FOR TORQUE CONVERTER RECALL AND THEY NOTICED WATER IN THE PCM. THEY DRIED IT OUT AND VEHICLE RAN FINE FOR TWO WEEKS. HAD SIGNIFICANT RAIN LAST NIGHT AND PROBLEM HAPPENED AGAIN. THIS IS AN OBVIOUS FLAW IN THIS VEHICLE AND NEEDS TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482413October 27, 2012
ENGINE AND ENGINE COOLING
THE CAR WAS DRIVING FINE ALL OF A SUDDEN THE FREESTAR LOST POWER, I WAS DOING T MOST 40 MPH BECAUSE IT WAS DURING RUSH HOUR ON THE I15 HWY BY HESPERIA EVERYTHING WAS FINE AND ALL OF A SUDDEN MY CAR LOST POWER AND BEGAN TO FEEL LIKE IT WAS LOOSING POWER AND THEN I SAW IT GO FROM FORTY TO SLOWER MPG AND I HAD MY FOOT ON THE ACCELERATOR I IMMEDIATELY PULLED OVER AS SOON AS I COULD AND THERE WAS SMOKE AND THEN THERE WAS FIRE MY 1CAR WAS BURNT A TOTAL LOSS MY DAUGHTER AND I BARELY ESCAPED WITH OUR LIVES MINUTES BEFORE THE VAN EXPLODED SOMEONE HAD PUT US IN HER CAR AND DROVE US FORWARD SAVING OUR LIVES WHEN THE FIRE DEPARTMENT ARRIVED I WALKED BACK TO MY CAR AND THE FIRE HAD EXPANDED FAR PAST WHERE ME AND MY DAUGHTER WERE STANDING. MY DAUGHTER IS STILL TRAUMATIZED BY THE EXPERIENCE AND SO AM I. WE WOULD OF BEEN SEVERELY BURNT OR DIED WHEN THE CAR EXPLODED AND EVERYTHING CAUGHT ON FIRE PAST THE SPOT MY DAUGHTER AND I WERE STANDING THE FIREMEN COULD NOT BELIEVE THAT THE FIRE HAD BEEN SO EXTENSIVE. WE LOST EVERYTHING MY DAUGHTER LOVED, ALL HER MOST PRECIOUS MATERIAL THINGS WE WENT FROM DRIVING ON A HAPPY TRIP TO THE REALIZATION WE COULD OF DIED BY THE FIRE. IF THE PASSERBY WOULD NOT HAD PUT US IN HER CAR AND DROVE US TO SAFETY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10482414October 27, 2012
ENGINE
THE CAR WAS DRIVING FINE ALL OF A SUDDEN THE FREESTAR LOST POWER, I WAS DOING T MOST 40 MPH BECAUSE IT WAS DURING RUSH HOUR ON THE I15 HWY BY HESPERIA EVERYTHING WAS FINE AND ALL OF A SUDDEN MY CAR LOST POWER AND BEGAN TO FEEL LIKE IT WAS LOOSING POWER AND THEN I SAW IT GO FROM FORTY TO SLOWER MPG AND I HAD MY FOOT ON THE ACCELERATOR I IMMEDIATELY PULLED OVER AS SOON AS I COULD AND THERE WAS SMOKE AND THEN THERE WAS FIRE MY 1CAR WAS BURNT A TOTAL LOSS MY DAUGHTER AND I BARELY ESCAPED WITH OUR LIVES MINUTES BEFORE THE VAN EXPLODED SOMEONE HAD PUT US IN HER CAR AND DROVE US FORWARD SAVING OUR LIVES WHEN THE FIRE DEPARTMENT ARRIVED I WALKED BACK TO MY CAR AND THE FIRE HAD EXPANDED FAR PAST WHERE ME AND MY DAUGHTER WERE STANDING. MY DAUGHTER IS STILL TRAUMATIZED BY THE EXPERIENCE AND SO AM I. WE WOULD OF BEEN SEVERELY BURNT OR DIED WHEN THE CAR EXPLODED AND EVERYTHING CAUGHT ON FIRE PAST THE SPOT MY DAUGHTER AND I WERE STANDING THE FIREMEN COULD NOT BELIEVE THAT THE FIRE HAD BEEN SO EXTENSIVE. WE LOST EVERYTHING MY DAUGHTER LOVED, ALL HER MOST PRECIOUS MATERIAL THINGS WE WENT FROM DRIVING ON A HAPPY TRIP TO THE REALIZATION WE COULD OF DIED BY THE FIRE. IF THE PASSERBY WOULD NOT HAD PUT US IN HER CAR AND DROVE US TO SAFETY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10482236October 25, 2012
STRUCTURE:BODY, SEATS
DRIVERS SIDE REAR PASSENGER SEAT BRACKET FAILURE. THE BRACKET IS MOUNTED THROUGH THE WHEEL WELL. THE WELD AROUND THE BRACKET HAD SEVERE RUSTING, NO WHERE SIMILAR TO OTHER PARTS OF THE CAR. THE PLATE HOLDING THE BRACKET RUSTED THROUGH COMPLETELY DROPPING THE SEAT. THE PLATE AND BRACKET BEGAN RUBBING AGAINST THE TIRE. IF I HAD NOT STOPPED AND FOUND THE PROBLEM AND SECURED THE BRACKET, THE TIRE COULD HAVE BLOWN CAUSING AN ACCIDENT. ACCIDENT WAS PREVENTED, BUT SERIOUS BODY FAILURE OCCURRED. THIS NEEDS TO BE ADDRESSED. AS IS THIS SEAT SHOULD NO LONGER BE USED UNTIL IT CAN BE FIXED, THERE IS NO COST EFFECTIVE FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482270October 25, 2012
ELECTRICAL SYSTEM
I WAS DRIVING MY MINIVAN BACK TO WORK FROM LUNCH. IT CUT OFF AS I TOOK A TURN. I STOPPED THE VEHICLE AND RESTARTED IT. AS I BEGAN TO GO AGAIN, IT CUT OFF AGAIN. I PULLED OVER AND RESTARTED THE VEHICLE. I WAS RIGHT OUTSIDE MY WORK PARKING LOT SO I PULLED IN AND PARKED. I CALLED EGAN AUTOMOTIVES BECAUSE THEY ARE LOCATED RIGHT BESIDE MY WORK. DURING MY BREAK I DROVE IT TO THEIR PLACE OF BUSINESS. MY MINIVAN CHECK ENGINE LIGHT WAS ON AND IT WAS ACTING SLUGGISH. I LEFT THE VEHICLE WITH THEM OVERNIGHT. EGAN AUTOMOTIVE CALLED ME AND TOLD ME THAT THERE WAS MOISTURE GETTING INTO THE COMPUTER BOX. THEY SAID THAT FORD KNEW ABOUT THIS PROBLEM AND WERE SELLING A KIT THAT WILL INSULATE THE COMPUTER BOX. I CALLED FORD AND THEY WON'T HELP EVEN THOUGH THE PLACEMENT OF THE COMPUTER BOX UNDER THE WIPER BLADE VENTS WAS THERE BRILLIANT IDEA. LOOKING ONLINE THIS SEEMS LIKE A PRETTY COMMON PROBLEM, YET FORD WON'T RECOGNIZE IT AND FIX IT. THIS IS GOING TO COST ME $300, WHICH I FEEL I'M NOT RESPONSIBLE FOR. A VEHICLE CUTTING OUT WHILE DRIVING IS A SAFETY HAZARD. CAN YOU HELP GET THIS RESOLVED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482213October 25, 2012
SEATS, WHEELS, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
NOTICED A PANEL LOOSE IN THE REAR DRIVER'S SIDE WHEEL WELL WHILE REMOVING THE WHEEL. THE PANEL WAS COMPLETELY RUSTED AND SEPARATED FROM THE WHEEL WELL, WITH ONLY SOMETHING ATTACHED TO IT ON THE INTERIOR KEEPING IT FROM FALLING OFF. TOOK IT TO A BODY SHOP, WHERE IT WAS DETERMINED THAT THIS PANEL IS THE REAR SEAT ANCHOR AND THE SEAT LATCH WAS THE ONLY THING KEEPING IT FROM FALLING OFF. THE ESTIMATE FOR REPAIR IS $906.99. THE REAR SEAT ANCHOR WAS REMOVED AND THE HOLE TEMPORARILY TAPED CLOSED, AND THE REAR SEAT IS NOT SAFE AND CANNOT BE USED. CONTACTED THE DEALER TO SEE IF ANY RECALLS EXIST FOR THIS CONDITION AND WAS TOLD THERE ARE NONE. CURRENTLY TRYING TO DECIDE WHETHER OR NOT TO REPAIR THE VEHICLE. THE VEHICLE IS WELL MAINTAINED AND THE CONDITION OF THIS PANEL/ANCHOR IS UNUSUAL WHEN COMPARED TO THE REST OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482039October 24, 2012
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I BOUGHT THE VEHICLE IN JAN. 06, STARTER WENT 11 MONTHS LATER. VAN HAS NEVER STARTED UP CORRECTLY. IT DOESN'T RUN SMOOTHLY. RUNS ROUGH WHEN IT RAINS. FOUND INFO ONLINE REGARDING WATER LEAKING INTO THE PCM WHICH CAN CREATE MISFIRES, SHIFT LATE, ENGINE CAN RUN ROUGH. I HAVE TAKEN IT BACK TO ECHELON FORD SEVERAL TIMES. THEY STILL WON'T ADMIT TO IT BEING A PROBLEM. COULDN'T FIND A CODE. HOWEVER, NOW THAT I AM OUT OF WARRANTY, THEY WERE ABLE TO FIND A CODE. FORD ARE NOT BACKING UP THERE PRODUCT! THERE HUNDREDS OF COMPLAINTS ABOUT THESE VEHICLES AND NOTHING IS BEING DONE! I HAVE 1 YEAR LEFT TO PAY, AND CAN'T AFFORD TO MAKE REPAIRS THAT FORD SHOULD BE FIXING SINCE IT STARTED WHEN I HAD THE ORIGINAL WARRANTY...WHY WILL FORD NOT DO SOMETHING..? I HAVE A WIFE WHO DRIVES IT WITH 4 KIDS. WHAT ARE THEY WAITING FOR, AN ACCIDENT...? WHAT HAS TO HAPPEN TO GET THEM TO FIX THIS PROBLEM ON THERE VEHICLES. FORD IS SAYING IT'S MISS FIRING IN CYLINDER 3. PROBABLY BECAUSE OF ALL THE WATER THAT HAS EFFECTED THE PCM, AND THE IGNITION COIL PACK & IGNITION WIRES NEEDS TO BE REPLACED, WHY WOULD NEED TO BE REPLACED IN A 5 YEAR OLD VEHICLE... IS THAT GETTING WET TOO...? I AM EXTREMELY TIRED OF DEALING WITH THIS VAN. IT'S NOT FAIR TO HAVE A COMPANY NOT STAND BEHIND THERE PRODUCT. I HAVE HAD IT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482098October 24, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN THE VEHICLE COMPLETELY STALLED. THE CONTACT MOVED TO THE SHOULDER OF THE ROAD AND POWERED ON THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THERE WAS A RECALL FOR THE 2004 AND 2005 FORD FREESTAR VEHICLES HOWEVER, NOT FOR THE 2006 MODELS (NHTSA CAMPAIGN ID NUMBER: 12V006000 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE TORQUE CONVERTER WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,780. THE CURRENT MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481575October 23, 2012
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
I HAD A TORQUE CONVERTER REPLACED 4 DAYS AGO ON MY VAN DUE TO A RECALL AND 4 DAYS AFTER REPAIR MY CAR SHUTS DOWN IN THE MIDDLE OF DRIVING. NOW THE FORD DEALER IS TELLING ME IT HAS NOTHING TO DO WITH THE TORQUE CONVERTER WHICH I FIND IMPOSSIBLE SINCE I HAVEN'T HAD ANY OTHER ISSUES BEFORE WITH MY CAR JUST YOUR BASIC BRAKE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481412October 22, 2012
SEATS, SEAT BELTS, STRUCTURE:BODY
THE 3RD ROW REAR SEAT ON MY 2004 FREESTAR DOES NOT LATCH INTO SEATED POSITION PROPERLY. UPON FURTHER INSPECTION, I REALIZED THAT THE DRIVER'S SIDE SUPPORT RING WHICH THE 3RD ROW SEAT LATCHES INTO WAS PUSHED BACK INTO THE TRIM. I LOOKED UNDERNEATH THE DRIVER'S SIDE REAR WHEEL WELL AND NOTICED THAT A STEEL PLATE WHICH THE SUPPORT RING IS MOUNTED HAS COMPLETELY RUSTED THROUGH THE BODY OF THE VEHICLE. ALSO, WHEN IT IS NOT LATCHED IT HAS A TENDENCY TO INTERFERE WITH THE REAR DRIVER'S SIDE TIRE. WHILE THERE IS A SMALL AMOUNT OF METAL HOLDING THE MOUNTING PLATE IN PLACE, IT REQUIRES TWO PEOPLE TO LATCH THE SEAT IN ORDER TO KEEP THE METAL PLATE FROM SCORING THE SIDEWALL OF MY TIRE. THE PASSENGER'S SIDE MOUNTING PLATE CONTINUES TO BE SECURE, YET THERE IS A NOTICEABLE AMOUNT OF RUST ON THAT SIDE AS WELL. IF SOMEONE STOWS THE 3RD ROW SEAT AND TRIES TO FLIP IT BACK INTO SEATING POSITION WITHOUT KNOWING THAT THE SUPPORT RING IS LOOSE, THEY COULD END UP SCORING THE SIDEWALL ON THE REAR TIRE AND CAUSING A COMPLETE FAILURE. FURTHER, THE PROPER FUNCTION OF THE SEAT BELT IN THE THIRD ROW SEAT COULD BE COMPROMISED DURING AN ACCIDENT; THE SEAT COULD PITCH FORWARD OR FLIP BACK BECAUSE IT IS NOT SOLIDLY SECURED TO THE VAN'S STRUCTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481054October 18, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SEATS
OUR TWO DAUGHTERS WHERE IN THE REAR SEAT AND COMPLAINED OF A BAD SMELL AS IF SOMETHING BURNING. AT ABOUT THAT SAME TIME I NOTICED HEARING A RUBBING NOISE EVERY TIME WE TURNED LEFT. WHEN WE GOT HOME SHORTLY AFTER I LOOKED UP UNDER THE INNER FENDER OF THE REAR LEFT WHEEL AND FOUND A LARGE STEEL PLATE LOOSE AND RUBBING THE TIRE. IT WAS SO RUSTY YOU COULD SEE THE INTERIOR PLASTIC PANELS AND INSULATION. AT THAT TIME I PUT AWAY THE REAR SEAT AND NOTICED THE LEFT SIDE ANCHOR WAS TOTALLY LOOSE AND WHEN I ASKED THE GIRLS IF THEY NOTICED THAT THE SEAT MOVED THEY STATED THAT THEY DID NOTICE IT MOVE BUT NEVER SAID ANYTHING ABOUT IT. THERE IS NOW A HOLE IN THE CAR WHEEL WELL AND WE CANNOT USE THE BACK SEAT. WE HAVE A BUNGEE CORD LATCHED TO THE TWO SEAT ANCHORS HOLDING THEM INWARD TO KEEP THE METAL PLATE FROM RUBBING THE TIRE. THE VAN IS NOW LIMITED TO FOUR PASSENGERS AND I AM CONCERNED ABOUT CARBON MONOXIDE ENTERING THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480864October 17, 2012
FUEL/PROPULSION SYSTEM
EVERY SINGLE TIME GAS IS BEING PUMPED INTO THE CAR THE PUMP STOPS SEVERAL TIMES. IT CAN TAKE UP TO 20 MINUTES TO COMPLETELY FILL THE GAS TANK. NOT ONLY DOES IT JUST STOP, IT FREQUENTLY SPITS GAS BACK OUT. THE GAS, WHICH IS A CHEMICAL, HAS GIVEN AT LEAST 2 PEOPLE CHEMICAL BURNS ON MULTIPLE OCCASIONS. FORD HAS BEEN CONTACTED AND WHILE THIS IS A "KNOWN ISSUE", THEY REFUSE TO REPLACE AND/OR REPAIR UNLESS I PAY FOR IT OUT OF MY POCKET. THIS IS A MANUFACTURING DEFECT, IT HAPPENS OFTEN ENOUGH TO BE A KNOWN ISSUE, IT IS DANGEROUS IN MANY DIFFERENT WAYS AND I BELIEVE THAT THIS SHOULD MOST DEFINITELY BE A RECALL DUE TO THE CHEMICAL BURNS THAT HAVE ALREADY HAPPENED. ALSO THE POTENTIAL DEVASTATION THAT COULD HAPPEN IF SOMEONE AT A GAS STATION THROWS A STILL BURNING CIGARETTE BUTT DOWN AND IT LANDS IN THE REMAINS OF THE GAS THAT HAS BEEN SPIT BACK OUT AND ONTO THE GROUND. ALTHOUGH NO SMOKING SIGNS ARE POSTED, I HAVE SEEN HUNDREDS OF PEOPLE STILL SMOKING WHILE PUMPING GAS. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10480665October 16, 2012
STRUCTURE:BODY, SEATS
INABILITY TO LATCH THE REAR SEAT, ENTIRE DRIVER SIDE ANCHOR PLATE COMPLETELY DETACHED FROM THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480142October 15, 2012
ENGINE, ELECTRICAL SYSTEM
I HAVE HAD THE CAR STOP AFTER AND DURING RAINY DAYS. MOST RECENTLY THE CAR WOULD NOT START OR MOVE DURING A HEAVY RAIN. I HAVE HAD TO WAIT DAYS UNTIL THE CAR DRIES OUT FOR THE CAR TO MOVE. HAVE TAKEN IT TO THE SHOP AFTER SEVERAL INSTANCES OF THIS SAME OCCURRENCE. THEY CAN NOT FIND OUT WHAT IS WRONG AS THE CAR RUNS OK? AFTER RESEARCHING ON THE INTERNET I HAVE COME TO THE CONCLUSION THAT IT IS WATER LEAKING ON AND INTO THE PCM CAUSING THE CAR TO NOT START OR MOVE. FORD DEALERSHIP HAS NOT BEEN ABLE TO SOLVE THE PROBLEM OR HAVE A SOLUTION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480189October 15, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE REAR PASSENGER SIDE TIRE FAILED, WHICH CAUSED BOTH CURTAIN AND PASSENGER SIDE AIR BAGS TO DEPLOY ERRONEOUSLY. THE DRIVER SUSTAINED MINOR BRUISES TO THE FACE FROM THE AIR BAG DEPLOYMENT. THE TIRE WAS REPLACED AND THE AIRBAGS WERE CUT. THE VEHICLE WAS LATER TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE AIR BAG SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 181,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10480611October 15, 2012
SEATS, STRUCTURE:BODY
THE LEFT REAR SEAT ANCHOR HAS DETACHED FROM THE BODY DUE TO EXCESSIVE RUST IN THE REAR QUARTER PANEL BY THE LEFT REAR WHEEL WELL. THE THIRD SEAT IS NO LONGER USABLE AND THERE IS A HOLE THROUGH THE BODY THAT LETS AIR AND WATER INTO THE PASSENGER COMPARTMENT. THE RIGHT SIDE WHEEL WELL AREA SHOWS RUST AS WELL BUT THE SEAT ANCHOR HAS NOT YET DETACHED FROM THE QUARTER PANEL. TWO FORD DEALERS HAVE SAID THEY ARE NOT AWARE OF THIS PROBLEM OCCURRING AND DO NOT KNOW IF IT CAN BE FIXED. MY CONCERN IS SAFETY WHILE DRIVING THE VEHICLE, NOISE AND WATER ENTERING THE PASSENGER COMPARTMENT, AND THE LOSS OF USE OF THE THIRD SEAT. THIS VEHICLE IS TOO YOUNG AND USEFUL TO BE SCRAPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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