Ford Focus Complaints

22,326 consumer complaints on file.

#10069002January 15, 2004
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
WE SUED FORD VIA THE MAGNUSON MOSS WARRANTY ACT. THE FOCUS HAD BEEN SOLD PRIOR TO THE FILING OF THE LAW SUIT. WE REACHED AN OUT OF COURT SETTLEMENT OF $3500. THE PROBLEM WITH THE CAR WAS INTERMITTENT STALLING. THE LOCAL FORD DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069070January 15, 2004
UNKNOWN OR OTHER, FUEL SYSTEM, GASOLINE
FUEL SYSTEM: VEHICLE WAS FILLED WITH FUEL AT A GAS STATION. DRIVER WENT TO LEAVE, CAR DID NOT START. ATTENDANT INFORMED DRIVER THAT FUEL WAS LEAKING FROM VEHICLE. ALMOST A FULL TANK OF FUEL DUMPED ONTO PAVEMENT. FIRE DEPARTMENT SHOWED UP AND TOWED VEHICLE AWAY. APPARENT PROBLEM: FUEL HOSE LINKAGE HAD COME LOOSE AND HAD FALLEN OFF FROM INSIDE THE BODY OF THE VEHICLE. OTHER: THROTTLE CABLE BREAKAGE IN HEAVY TRAFIC AT HIGH RATE OF SPEED. DRIVER MEANWHILE MERGING WITH TRAFFIC. BREAKAGE RESULTING IN QUICK DECELERATION. SERIOUS ACCIDENT NARROWLY AVOIDED. CAR WAS UNFORTUNATELY OUT OF WARRANTY PERIOD, BUT FORD PAID FOR THE REPAIR. TOWING CHARGE WAS NOT REIMBURSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069108January 15, 2004
UNKNOWN OR OTHER, STRUCTURE
OTHER - LOSE FENDER WHEELSHIELD/TOLD PART ON RECALL AS DEFECTIVE BODY - DINGS IN FENDER PANEL/TOLD PART DEFECTIVE REPLACED UNDER WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069117January 15, 2004
SERVICE BRAKES, HYDRAULIC, SUSPENSION
BRAKES REPLACED BUT CONTINUE TO SQUEAL FRONT SUSPENSION COLLAPSED CAUSING CRASH.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10069131January 15, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING
THE ENGINE EXPERIENCED COMPLETE FAILURE AT 55 MPH WITH NO WARNING SIGN. IT HAS NOT BEEN TAKEN TO THE DEALER FOR INSPECTION. SUNROOF WAS STUCK IN OPEN POSITION AND WOULD NOT CLOSE PROPERLY UNLESS MANIPULATED BY HAND. DEALER FIXED THE PROBLEM THE FOLLOWING DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069134January 15, 2004
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
I PURCHASED MY VEHICLE IN FEBRUARY OF 2002. JUST 2 WEEKS AFTER PURCHASING, CAR SHUT DOWN AND LOCKED UP. HAD TOWED TO DEALERSHIP AND FOUND OUT THAT THERE WERE SEVERAL RECALLS TO BE FIXED. THERE WAS NO COST FOR THAT WORK. THEN IN ABOUT APRIL OF 2002 THE BUTTON THAT TURNS THE AIR ON AND OFF MESSED UP AND THE AIR WOULD NOT WORK. WE WENT TO FORD AND SINCE I HAD NO WARRANTY, I WAS GOING TO HAVE TO PAY FOR THE REPAIRS, THEY QUOTED ME AT $170.00 TO REPAIR THIS SO I ORDER THE PART FOR 12.00 AND FIXED IT MYSELF. THEN 11-4-02 I WENT TO GET INTO MY CAR AND START IT, AND ONCE AGAIN IT WOULD NOT START. WE HAD IT TOWED AGAIN, CAUSING US TO PAY FOR A RENTAL AND TOWING FEES. THE CAR WAS IN THE SHOP FOR 2 DAYS AND THEY SAID THAT THE GROUND WIRES WERE SHORTING OUT????AND THEY SAID IT NEEDED SEVERAL OTHER THINGS ALSO, BUT THEY ARE YET TO GET FIXED DUE TO FINANCIAL REASONS. I CANNOT STAND THIS CAR!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069138January 15, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THERE WAS NO POWER IN THE LOCKS OR THE TRUNK RELEASE.AFTER ALOT OF DIAGNOSSES THEY REPLACED THE RIGHT REAR DOOR ACTUATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069190January 15, 2004
TIRES
THE TREAD ON THE TIRES HAS ALREADY WORN DOWN AND THE METAL IS VISIABLE ON BOTH REAR TIRES. DRIVING DOWN THE ROAD THE CAR STARTED SHAKING UNCONTROLLABLY AND RETURNED HOME TO HAVE IT TOWED TO THE DEALER SAYING THAT THE PROBLEM WAS JUST THE TIRES, THERE IS NO KNOWN CAUSE TO CAUSE WEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069191January 15, 2004
UNKNOWN OR OTHER
KEY CYLINDER FAILURE. TOW TRUCK DRIVER SAYS HE TOWS ONE FOCUS A WEEK WITH SIMILIAR PROBLEM. PROBLEM MAY BE CAUSED BY HEAVY KEYRING, WHICH MINE IS. DID HAVE MAJOR ENGINE FAILURE THAT FORD FIXED UNDER WARRANTY. RADIO/CLOCK IS BURNING OUT DIGITAL DISPLAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055484January 15, 2004
SUSPENSION:FRONT
DEFECTIVE FRONT SUSPENSION AND STEERING. *PH WHILE DRIVING THE CONSUMER HEARD A LOUD SNAP. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THAT THE PASSENGER'S SIDE FRONT SUSPENSION BROKE. *MR *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054113January 15, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A MECHANIC. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053257January 15, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH LOCK UP OF MY 2000 FORD FOCUS SW. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054128January 15, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING 45 MPH THE VEHICLE STALLED WITHOUT WARNING. THE DEALERSHIP WAS CONTACTED AND THE TECHNICIAN REPLACED THE FUEL PUMP. THE VEHICLE IS NOW ON IT'S THIRD FUEL PUMP. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054169January 15, 2004
FUEL SYSTEM, GASOLINE
THE CONSUMER RECEIVED NHTSA RECALL #03V482000 CONCERNING A FUEL DELIVERY PROBLEM. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THEY REFUSED TO HONOR THE RECALL. THE DEALER STATED A DIAGNOSTIC WAS NEEDED TO SEE IF THE VEHICLE QUALIFIED FOR THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054199January 15, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE CONSUMER NOTICED THAT THE VEHICLE JERKED, STALLED, AND VIBRATED. THE VEHICLE ALSO MADE A LOUD NOISE WHILE DRIVING. THE DEALERSHIP SERVICED THE VEHICLE AND INDICATED THAT THE MANIFOLD NEEDED TO BE REPLACED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055229January 15, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE VEHICLE EXPERIENCED A PROBLEM WITH THE IGNITION SWITCH. IT WAS REPLACED ON THREE SEPARATE OCCASIONS. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055232January 15, 2004
UNKNOWN OR OTHER
THE OWNER RECEIVED A RECALL NOTICE FROM FORD, HOWEVER THE VEHICLE WAS A SALVAGED VEHICLE AND THEREFORE, THE DEALERSHIP DID NOT HONOR THE RECALL. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049852January 15, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
INTERMITTENTLY VEHICLE STALLED. THE FIRST TIME THE VEHICLE STALLED IN THE MIDDLE OF AN INTERSECTION. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR SERVICE AND THE DEALER REPLACED THE FUEL FILTER. THE VEHICLE STALLED AGAIN. AT THIS TIME THE DEALER REPLACED THE FUEL PUMP AT THE CONSUMER'S EXPENSE. THE MANUFACTURER DENIED THERE WAS A RECALL ON THE FUEL PUMP. *AK *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050080January 15, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
ZX3; AFTER SHUTTING OFF THE ENGINE, THE DRIVER NOTICED THE STEERING WHEEL LOCKED. WHEN THE DRIVER TRIED TO START THE VEHICLE THE KEY COULD NOT BE INSERTED INTO THE IGNITION, THE STEERING WHEEL STAYED LOCKED. THE VEHICLE HAD TO BE TOWED TO THE DEALER. THE IGNITION CYLINDER AND BATTERY WERE REPLACED. *PH *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048038January 15, 2004
WHEELS:LUGS/NUTS/BOLTS/STUDS, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
REAR WHEEL BEARINGS WORE OUT WITHIN 22,000 MILES. THE BEARINGS HAD BEEN REPLACED UNDER RECALL 01I017000 , BUT FAILED AGAIN. *AK THE CONSUMER STATED THE FUEL GAUGE STARTED AT HALF A TANK AND THEN WENT TO THE FULL MARK. THE DEALER REPLACED THE FUEL PUMP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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