Ford Focus Complaints

22,326 consumer complaints on file.

#10070616January 15, 2004
WHEELS, TIRES
FORD FOCUS 2002 ZX5 WITH 16" ALLOY WHEELS AND FIRESTONE TIRES SEEMS TO BE SUSCEPTIBLE TO ROAD HAZARD DAMAGE MORE THAN OTHER CARS I HAVE HAD. ONE BUBBLED TIRE, AND ANOTHER PUNCTURED TIRE WITHIN WEEKS OF EACH OTHER. THE FOCUS ALLOY WHEELS ARE THE WORSE PROBLEMS. AT LEAST TWO HAVE BEEN BENT TO THE POINT OF CAUSING STEERING AND VIBRATION PROBLEMS ON CAR. ONE WHEEL HAS TWO VISIBLE BUMPS, AND ONE WHEEL HAS A MASSIVE BUMP FROM SOME SURPRISE ROAD HOLES. I HAVE NEVER HAD A CAR THAT HAD SUCH WEAK RIMS. I AM NOT REPLACING THE WHEELS UNTIL I TALK TO EITHER FORD OR A LAWYER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070630January 15, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
FLANGE BRAKAGE ON THE EGR VALVE ASSEMBLY. THE PIPE BREAKS AT THE FLANGE WHERE IT CONNECTS TO THE SIDE OF THE EXHAUST MANIFOLD. CAUSEING A SPUTTING SOUND AND EMITTING EXHAUST FUMES INTO THE AUTOMOBILE. IT ALSO CAUSES PROBLEMS WITH (3) SENSORS. I CALLED THE SERVICE AND PARTS DEPARTMENT AT THREE LOCAL DEALERS AND WAS TOLD BY ALL THREE THAT THIS IS A COMMON PROBLEM WITH THIS PART BUT THERE WAS NO RECALL. SO I HAD TO HAVE A NEW ONE INSTALLED WITH A ONE YEAR WARRANTY ON THE PART. BUT IF THIS IS COMMON WHATS TO SAY AFTER A YEAR IT WILL BREAK AGAIN? THE PART IS NOT WELL MADE AS IT'S MADE OUT OF COPPER WITH A SMALL WELD AT THE FLANGE. I HAVE BEEN TO OTHER FOCUS OWNERS GROUP SITES AND FOUND SEVERAL HAD SEEN THIS SAME PROBLEM. I WOULD BE THANKFUL FOR ANY HELP YOU CAN GIVE ME ON THIS MATTER. JOHN GARNER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070633January 15, 2004
TIRES, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, SERVICE BRAKES, HYDRAULIC, EQUIPMENT:ELECTRICAL
MY SECURITY SYSTEM BASICALLY WENT NUTTY...IT EVEN SOUNDED FUNNY WHEN THE HORN SOUNDED, THE CRUISE WOULD ALSO STICK OR NOT WORK AT ALL WHEN IT SHOULD HAVE BEEN TURNED ON. I HAVE HAD THE HEGO SENSOR OR THE FRONT OXYGEN SENSOR REPLACED 3 TIMES, ONE AT MY OWN COST...I HAD A HUGE BULGE POP OUT ON MY TIRE EARLY ON, FIRESTONE REPLACED IT AT NO COST...THE BRAKES HAVE INTERMITTANTLY SQUEALED SINCE THE VEHICLE HAD FEW MILES ON IT, WHEN I TOOK IT IN TO GET IT FIXED, IT BASICALLY FELT LIKE THEY HAD LOOSENED THEM BECAUSE YOU HAD TO PRESS ON THE PEDAL HARDER TO STOP, SOON AFTER THEY STARTED SQUEALING AGAIN, ALL FORD WILL TELL ME IS THAT I NEED NEW BRAKE PADS AT MY COST BECAUSE IT IS ROAD HAZARD...SHOULD A CAR WITH 40,000 MILES NEED BRAKE PADS? I THINK NOT. THE LAST COMPLAINT THAT I HAVE IS THAT THE CAR WILL STALL WITH NO APPARENT REASON WHY...NO MATTER WHAT THE SPEED IS OR IF I HAVE JUST STARTED IT OR HAVE DRIVEN IT ALL DAY IT DOES NOT MATTER, I WILL JUST BE STUCK UNTIL IT DECIDES TO START AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070648January 15, 2004
AIR BAGS, STEERING
AT THE END OF FEBRUARY I WAS INVOLVED IN AN ACCIDENT DUE TO THE STEERING LOCKING UP MY FORD HAS NEVER RAN THE SAME SINCE OUR LOCAL FORD DEALER SENT A MECHANIC OUT TO DO A REPORT ON MY VEHICLE AND NOTHING WAS EVER RESOLVED NOW I AM STUCK WITH THIS CAR THAT SEEMS TO BE THE NEXT FORD JOKE. I HAVE MADE SEVERAL COMPLAINTS SINCE THE ACCIDENT AND THANKS TO A POSSIBLE STEERING KNUCKLE PROBLEM IN WHICH WAS WORKED ON PREVIOUSLY TO THE ACCIDENT IT LOOKS LIKE FORD REALLY SHOULD CONSIDER SELLING TO A REPUTABLE COMPANY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10070695January 15, 2004
SERVICE BRAKES, HYDRAULIC, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, POWER TRAIN, WHEELS
I HAVE EXPERIENCED PROBLEM AFTER PROBLEM SINCE PURCHASING MY 2002 SVT FOCUS. RANDOM STALLS, LEAKS, AND NOISES. SHIFT LINKAGE FAILURE, WHEEL BEARING FAILURE, POWER WINDOW PROBLEMS. INTAKE MANIFOLD FAILURE, WRONG IDLE SPEED, LOSS OF ELECTRICAL POWER. 35 DAYS IN THE SHOP SO FAR AND COUNTING, ALL WITHIN 11MO OF PURCHASE. DON'T BUY A FORD CAR, YOU'LL REGRET IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068717January 15, 2004
STEERING, SUSPENSION
MY 2002 FORD FOCUS STARTED HAVING PROBLEMS AFTER 5000 MILES. IT STARTED WITH A NOISE COMING FROM THE FRONT LEFT WHEEL AREA. FROM THERE THE STEERING SEEMED SHAKEY AT TIMES AT HIGHWAY SPEEDS. ONCE, THE CAR PULLED TO THE LEFT SUDDENLY ON THE HIGHWAY. THE DEALERSHIP HAS CHANGED THE TRANSMISSION, FRONT BEARING, AND KNUCKLE, ON THE CAR IN THE PAST TWO MONTHS. THE CAR IS STILL NOT FIXED. THE MOST NOTICEABLE PROBLEM IS THE HOWLING GRINDING NOISE COMING FROM THE FRONT LEFT WHEEL. IT CAN BE HEARD MOSTLY AROUND 50 TO 60 MPH. IT IS STILL UNKNOWN WHAT IS WRONG WITH THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068769January 15, 2004
FUEL SYSTEM, GASOLINE
VEHICLE ENGINE STALLS AND HESITATES WHEN I GO AROUND A RIGHT HAND BEND. THIS HAPPENS VERY REGULARLY AS I GET ONTO LARGE OR INTERSTATE HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068771January 15, 2004
WHEELS
LOUD NOISE COMING FROM REAR WHEELS, DEALER SERVICE CENTER DIAGNOSED AS BAD REAR BEARINGS. NOT COVERED BY WARANTEE OR RECALL, SIMILAR TO: INVESTIGATION: PE02-016 MODEL YEAR: 2000 SUBJECT: REAR WHEEL BEARING FAILURE -REAR WHEEL BEARINGS MAY FAIL, CAUSING REAR WHEEL TO LOOSEN AND SEPARATE FROM VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068776January 15, 2004
ENGINE AND ENGINE COOLING
POWER LOSS, STALLING, BACK FIRING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068798January 15, 2004
UNKNOWN OR OTHER, STRUCTURE
THESE ITEMS HAVE NOT BEEN REPAIRED. (BODY) THE METAL DRESSING AT THE BASE OF THE WINDOW ON THE DRIVER SIDE IS WARPED. (PAINT) THE ROOF HAS SEVERAL 2 - 3 INCH CRACKS AND THE HOOD HAS APPROX. 100 1/2 CRACKS ALL IN VARIOUS PLACES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068808January 15, 2004
EQUIPMENT
MY RADIO HAS FAILED FOR THE SECOND TIME AND IS NO LONGER UNDER WARRANTY. IT WAS ALREADY REPLACED ONCE AS IT WENT ON OR STAYED OFF DESPITE WHAT I DID. THE FUEL GAUGE SENDING UNIT ALSO MALFUNCTIONS FROM TIME TO TIME. BECAUSE I HAVE BEEN UNABLE TO DRIVE IT INTO THE DEALERSHIP AT THE TIME IT MALFUNCTIONS THEY HAVE BEEN UNABLE OR UNWILLING TO REMEDY THIS SITUATION. THIS HAS BEEN ONGOING SINCE THE DAY I BOUGHT THE VEHICLE. COUNT ME IN AS ANOTHER PERSON WHO WILL NEVER AGAIN RISKY BUYING AN AMERICAN CAR AND CERTAINLY NOT A FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068812January 15, 2004
UNKNOWN OR OTHER
AIR BAGS DEPLOYED UPON LOW IMPACT AND SHATTERED WINDSHIELD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068824January 15, 2004
SUSPENSION, SERVICE BRAKES, HYDRAULIC
LOUD RUMBLING SOUNDS COMMING FROM UNDERNEATH RUBBING NOISE WHEN BRAKES WERE APPLIED, THE REAR BRAKES, HAD THE DRUMS CUT AND CLEANED AND THE BRAKES STILL ARE RUBBING AND IT SOUNDS LIKE THE BRAKES WILL FAIL SOON IF THEY DON'T FIX THEM I TOOK MY CAR BACK THREE TIMES WITH THE SAME PROBLEM,AND THE INSIST THEY FIXED IT AND THE SAME THING IS STILL WRONG I HOPE SOMEBODY CAN HELP I DON'T KNOW WHERE TO GO TO GET THE PROPER HELP. I NEED MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068830January 15, 2004
TIRES, STEERING
HYDROPLAINES AT CERTAIN SPEEDS EVEN WITH NEW TIRES AND ALIGNMENT! (ORIGINALLY SUBMITTED DECEMBER 17, 2002)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10068856January 15, 2004
UNKNOWN OR OTHER
IGNITION - WITHOUT ANY ADVANCE WARNING I TRIED TO PUT KEY IN IGNITION AND IT WOULDN'T GO IN. I AFTER AWHILE I GOT KEY IN, BUT IGNITION CYLINDER WOULD NOT TURN. HAD TO TAKE TO FORD FOR REPAIR WHICH COST $430.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068916January 15, 2004
UNKNOWN OR OTHER
KEY DOES NOT WANT TO COME OUT OF STEERING COLUMN. YOU HAVE TO WRIGGLE THE STEERING WHEEL AND THE KEY. YOU NEVER KNOW WHEN THIS IS GOING TO HAPPEN. IT HAS HAPPENED FROM DAY 1. IT HAS BEEN INTO PARR FORD IN BREMERTON WASHINGTON 4 TIMES FOR THIS PROBLEM, THEY CAN NOT FIND IT. THEY HAVE VERIFIED THAT IT STICKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068918January 15, 2004
ENGINE AND ENGINE COOLING
MY ENGINE LIGHT KEPT COMING ON EVEN AFTER 5 FAILED ATTEMPTS TO FIX THE PROBLEM. MY CAR COMPANY DOES NOT WANT TO PAY EVEN THOUGH THE PROBLEM HAPPENED BEFORE THE WARRANTY RAN OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068937January 15, 2004
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
AFTER THREE UNSECCESSFUL ATTEMPTS TO HAVE MY FORD FOCUS REPAIRED FOR ENGINE STALLS(WHILE ON THE HIGHWAY WITH THE KIDS IN THE BACK SEAT,WITH 18-WHEELER BEHIND ME).IIONCE AGAIN TOOK MY CAR TO FORD FOR WARRANTY WORK.THEY FOUND THAT THE FUEL PUMP WAS NOT SUPPLING ENOUGH PRESSURE AND FIXED IT I THOUGHT,WHEN AT WORK WITH THE CAR RUNNING AND THE EXHAUST AT RUNNING TEMPERATURE,ALL THE FUEL LEAKED OUT AND COULD OF VERY EASILY CAUSED A FIRE WHICH COULD OF CAUSED A GREAT LOSE OF LIFE NOT ONLY FOR MYSELF BUT ALSO FOR MY WIFE AND KIDS WHO ALWAYS DRIVE THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068955January 15, 2004
SUSPENSION, FUEL SYSTEM, GASOLINE
CAR STALLS, HESITATES, GETTING WORSE VERY DANGEROUS!! FUEL SYSTEM SEEMS BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068981January 15, 2004
UNKNOWN OR OTHER, TIRES, SUSPENSION, SERVICE BRAKES, HYDRAULIC, POWER TRAIN
I STARTED TO REPLACE TIRES AS EARLY AS 5,000 MILES JUST ABOUT 7 TIMES BY NOW. REPLACED IGNITION 5/03 FOR $667.00 THE KEY WOULD GO IN AND WOULDN'T TURN. SPRING COIL DRIVER'S SIDE BROKE WHILE IN TRAFFIC REPLACED 4/03 FOR $158.50. NOW THE TRANSMISSION IS COMPLETLY GONE THE CAR WOULD NOT BACK UP. PLEASE HELP ME, I JUST DON'T KNOW WHAT ELSE TO DO. THE CUSTOMER SERVICE AT PAUL CLARK IS SO POOR THAT I WOULD NOT GO THERE ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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