Ford Focus Complaints

22,326 consumer complaints on file.

#11420018June 7, 2021
POWER TRAIN
My Ford Focus Hatchback doesn't have much power. Driving down the interstate it lost power and then the transmission failed warning came on. I had to drive along the side of the interstate to limp the car home. This car sputters and jerks when driving. After I bought it I took it back to the dealer and he told me that its normal for this car to act in in that way. Now I know that is not the case that was the transmission starting to go out and they should not have told me it was ok. I see two other complaints like mine. I don't see a recall but I would sure like one to help pay for the repairs. I will have to have the car towed to the service center when they have an opening My phone number is: [XXX] Email is: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420019June 7, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Ford Focus. The contact stated while driving at various speeds, the vehicle stalled without warning. The contact also stated that after refueling, the vehicle fails to start up after several attempts. The vehicle was towed to the residence twice due to the failure. The following day the vehicle failed to start up with the check engine warning light intermittently flashing on the instrument panel. The vehicle was taken to the dealer and the contact was informed that the Vin was not under recall. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419846June 6, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
I bought my car on July 12, 2019 and had a PCM issue few months after that was messing with the transmission. it was covered under factory warrenty. Now 18 months later im having the same transmission issue but with a different code.. (P07A5) which is something internal. there should be a recall for this transmission cause i cant keep spending money to have this fix
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419595June 4, 2021
SERVICE BRAKES
No warning lights intermittent brake loss called Ford told them what was going on and immediately told me hydraulic control unit the valves may stick open for short period of times then return to normal.but would have to take a look. had brakes replaced and bled ford has had this exact issue with other ford models having the hydraulic control unit a recall was issued for the others. But not all of their cars it lead to a crash by not being able to get stopped doing 40mph in a 40 mph zone issue happened year and half ago went had brakes checked out and re-bled the brakes almost lead to another crash then brakes are normal then no pedal at all
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11419606June 4, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ISSUES WITH THEIR TRANSMISSION. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER STATED THE DEALER REFUSED TO OFFER A LOANER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419612June 4, 2021
POWER TRAIN:CLUTCH ASSEMBLY
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION AND CLUTCH SAFETY RECALL. THE CONSUMER STATED THE VEHICLE WAS TAKEN IN TO HAVE THE RECALL REPAIR COMPLETED. THE DEALER DECLINED TO REPAIR THE VEHICLE STATING IT DID NOT MEET THE PROPER SPECIFICATIONS. THE VEHICLE HAS FAILED AND NO LONGER COVERED UNDER THE WARRANTY. THE CONSUMER STATED THE VEHICLE SPUTTERED ON TAKE OFF AND THE CLUTCH WAS FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419656June 4, 2021
FUEL/PROPULSION SYSTEM
The first incident occurred at a gas station. I filled my tank, turned my car on and put my car in drive as usual. As I took my foot off the brake, my car started to roll backwards. There was no dashboard lights on at this time. As I was driving home, the check engine light came on. I went home to research places to take my car to be checked. I left back out and when I started my car, the check engine light was no longer on. I restarted my car several times and drove back and forth to see if the light would come back on and it did not. The light did not come back on for about 2 weeks and when it did, my car stopped while I was driving. I was able to restart it but it was scary having my car stop while driving. I filled up my tank this morning and when I tried to start it, it did not start. It did start after a second try.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419672June 4, 2021
STRUCTURE:FRAME AND MEMBERS
weld came loose from frame.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419559June 3, 2021
ENGINE
Two weeks after purchasing vehicle from a used car dealer, started having severe transmission shudders and car shut down stating the transmission was in need of repair. Had vehicle towed to dealership where diagnosis determined transmission needs replacing. Upon researching on line,, cars.com states NHTSA vehicle safety recall was issued for the transmission and also “copilot” states on line that a recall was issued on this vehicle power shift transmission,,, only two of many complaints on line about the transmission in 2013 Ford Focus .. However Ford states there is no safety recall .. only an extended warranty customer satisfaction warranty for transmission clutch slippage ,, which ended last august , campaign #14M01... What am I to do ? ... the price quoted for a new clutch exceeds the value of the car....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419587June 3, 2021
POWER TRAIN
There is two recalls on my ford focus. The clutch and the transmission. Town and country ford have fixed the clutch 4 times and it stills continues to break. The transmission recall they told me they cannot fix but it is affecting my driving as my car stalls and shudders and cannot drive past 45 mph. They refuse to put me into a rental and they tell me there is nothing they can do to fix it. If this problem does not get fixed it will continue to get worse and eventually cause other problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419315June 2, 2021
ENGINE, FUEL/PROPULSION SYSTEM
Vehicle stalles, stutter on startup.evap faults. Problem with the canister purge valve. Seems the car has some recalls issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419404June 2, 2021
FUEL SYSTEM, GASOLINE
The contact's mother owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated without warning while depressing the accelerator pedal. The vehicle was taken to an unknown dealer and was repaired under NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the failure persisted after repair. The contact had taken the vehicle back to the same dealer on numerous occasions, but after each visit, the failure persisted. The manufacturer was notified of the failure and offered no assistance. The contact was referred to NHTSA to file a safety complaint. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419149June 1, 2021
POWER TRAIN
I was noticing hesitation on my way to work when the traffic light turned green, I'd press the gas pedal and the car wouldn't move. I'd give it more gas then it would jerk into moving forward. While accelerating as the car would automatically switch gears the car would hesitate as if it weren't taking fuel then jerk into gear to keep moving normally. Once at work I was able to park the car and look at the engine and noticed nothing out of the ordinary. At about noon that day I got into the car to leave for lunch only to realize that I could no longer go into reverse. I would move the shifter from park to reverse then press the gas pedal to begin moving only to seem like I'm still stuck in park. I was able to put the car in Drive however I was in a parking spot facing a building and would not be able to exit only utilizing Drive. I was able to switch the car into neutral and push the car out of the parking spot by hand then drive off with there still being hesitation when the gears switched. I theorize that there may be an issue with the Power Train Control Module within the vehicle not allowing the clutch to shift effectively and a possible imbalance of fuel to air intake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419151June 1, 2021
ENGINE
The contact owns a 2013 Ford Focus. The contact stated while driving 45 mph, the vehicle stalled. The contact stated that the check engine and service now warning lights were illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing a spark plug and the fuel injector to be replaced. The vehicle was repaired but continued to experience the failure. The contact also stated that the vehicle was started and the parking aid fault, serviced required warning light was illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was informed of the failure. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419284June 1, 2021
POWER TRAIN
HMM...there was not an incident to report per say but the next button stated incident report. I am more or less reporting a complaint due to my 2013 Ford Focus has been at AutoNation Ford since 5/17/21 for three recalls but only one has been taken care of and according to the advisor Susan Lee on Recall # 14M02 for TCM, that once they perform the reset procedure that my car may have 50/50 chance of starting due to the dual clutch transmission causing me to replace the clutches at my expense out of pocket. This I do not understand since my car was running before I took it in for the recall. I simply was Secondly, the system haven't confirmed the other two recalls because the mechanic apparently never completed them while having my car for the past two weeks which I thought he would. I am filing this complaint for safety reason because I was advised that I could just take my car without having the TCM reset and take a chance of my car still being able to start or not and I would like to know if the repair of the recall may stop my car from starting then why should I be held responsible for a replacement of the dual clutches for my transmission?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419133May 31, 2021
FUEL/PROPULSION SYSTEM, POWER TRAIN
First the car engine light came on. Auto put on computer said it's was a emissions thing ..Now Everytime I put gas in it the car stalls and it is hard to keep it going. Also when pulling out it will jerk like the transmission is falling out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418953May 29, 2021
FUEL/PROPULSION SYSTEM
My car stalled unexpectedly when I was parking it. For a while now, my car has jerked when I accelerate and sometimes shudders. My car stalled and died a few months back so I took it to the dealership and had it fixed. I soon realized,however, that the problem remained. I ignored it but my car stalled on me again and I had a hard time restarting it. I had just filled my gas tank up when it was running low and drove it for a while when the incident happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418751May 27, 2021
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered however, the vehicle never lost motive power. The contact also stated that water was leaking from the bottom of the vehicle. The contact had the vehicle serviced under NHTSA campaign number: 18V169000 (Power Train) prior to the failure. The contact stated there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with nothing needing to be replaced. The dealer updated the engine module to keep up with the rpm's however, the failure recurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418811May 27, 2021
ELECTRICAL SYSTEM
The contact owns a 2013 Ford Focus. The contact stated while driving 73 mph, the contact heard a loud knocking sound and received an electrical shock from the steering wheel. The contact sustained a numb left arm due to the electrical shock but medical attention was not sought. There was no warning light illuminated. The vehicle was not taken to a dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 142,938.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11418596May 26, 2021
POWER TRAIN
The clutches in the transmission are shot and nearly fused and the car will need a new transmission as there are no other solutions to remedy the problem after 2 days of diagnostics. I purchased this vehicle from a major dealership used and assured it was mechanically cleared by Service department. According to code reader at transmission shop, it has been throwing codes for a while and was cleared by dealership. I have owned this vehicle for 60 days and paid cash for it. transmission mechanic says this problem has been going on for a while. I am currently starting litigation proceedings with the dealership but upon more investigating, this issue is a KNOWN issue with the 2016 Ford Focus so I am not sure WHY the VIN is saying no recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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