Ford Focus Complaints

22,326 consumer complaints on file.

#11421318June 17, 2021
UNKNOWN OR OTHER
The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 35-40 mph the vehicle stalled without warning. The vehicle was able to be restarted. The vehicle was taken to the local dealer where it was diagnosed that the wheel bearings needed to be replaced. The vehicle was repaired however the failure recurred. The manufacturer was not notified. The failure mileage was 78,066.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421323June 17, 2021
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
Engine light on. Fuel Tank Deformed, defective canister purge valve. Ford doesn’t want to do the service for safety recall 18S32. Ford dealership did not inspected the parts associated for safety recall 18S32 in February 2019 and noted that our vehicle is not part of the recall. Engine light when on June 2021 related to safety recall 18S32 but Ford will not fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421118June 16, 2021
STEERING
The contact owns a 2013 Ford Focus. The contact stated while reversing out of the garage, the power steering malfunctioned causing the steering wheel to become very difficult to turn in either direction. The vehicle was towed to an independent mechanic who diagnosed that the steering rack and pinion was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 64,000. Vin was not available. Consumer stated mechanic has custody of the old rack and pinion needs to evaluate it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420968June 15, 2021
STEERING
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the power steering malfunctioned causing the steering wheel to become difficult to turn in either direction. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure however, no assistance was provided. The failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421008June 15, 2021
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered and hesitated while shifting gears. The contact stated that there was an abnormally loud sound coming from the transmission. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed however, there was nothing needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 18V845000 (Power train). The manufacturer had been informed of the failure and informed the contact they could not assist. The failure mileage was approximately 25,225.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420792June 14, 2021
POWER TRAIN
Code error P07A3 Transmission FORK A, car is jerking and gears 3 and 4 are getting stuck!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420828June 14, 2021
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2007 Ford Focus. The contact stated that the key ceased in the ignition when the vehicle was turned off. The vehicle was not taken to the dealer to be diagnosed nor repaired. The contact took the vehicle to a certified mechanic who replaced the ignition switch. The key fob was replaced however, the failure persisted. The manufacturer was made aware of the failure. The contact was informed that the Vin was not under recall. The manufacturer referred the contact to the NHTSA for assistance. The approximate failure mileage was 195,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420901June 14, 2021
FUEL/PROPULSION SYSTEM
Engine light on. Fuel tank deformation again after safety recall done in February 2019. 18S32. I do not know if the dealership really fixed it properly the first time, or that Ford made a very defective vehicle that should not have been released in the market. Ford doesn’t cover recurrence of the same safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420910June 14, 2021
POWER TRAIN
Several times, now, I have started the car and the none of the readouts were working (odometer, fuel level, etc.); the cruise control would not engage. After driving a few minutes they all came on. Today (6-14-2021) I backed out of the driveway and put it in drive. The transmission wouldn't engage. I shut it off and let it sit a couple of minutes and started it and it engage, this time, still no dash readouts. Two miles down the road the readouts came on. I went into town to do my business and when I went to come home, it did the same thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420929June 14, 2021
SUSPENSION
Noticed small hole in front control arm while servicing brakes. Stamped sheet metal control arm rusted through and was failing. Very poor designe that was discontinued for apparent reasons the following model year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420774June 13, 2021
POWER TRAIN
This car is on it 3rd set of clutches and a Tcm reflash .we have not even had this car for a year yet and now it’s going into the dealer ship again for the same clutch problem. This Thursday. This car is not safe to drive and the dealer ship will not by car back I’m hoping someone can help me with this complaint thanks for your time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420652June 12, 2021
POWER TRAIN
on multiple occasions, the transmission will shudder. this shudder occurs between 1st and 2nd and/or 2nd and 3rd gears. a few times, while driving in the snow, after some tire spinning or sliding, the transmission either slipped from a high gear or froze while driving on the highway at highway speeds. i have been told by Ford and the dealer that the clutch system has already been replaced under the recall and i would now need to pay for repair. along with the clutch recall, there was also a recall on the software component, and i don't believe that has been replaced. there are no warning lamps or messages with this malfunction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420546June 11, 2021
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
Vehicle stalls when driven. Consistent with the 2018 Ford Focus deformation recall. Dealership says this vehicle was not part of this recall. Vehicle has been repaired by dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420602June 11, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Jan.26th 2018 I purchased a 2014 Ford Focus SE from Pacifico Ford. I was told by salesman No Recalls and No safety Issues. The car was on the lot with new inspection stickers. I was given a clean car fax. I was deceived. The car was returned the next day for driving improperly. It gave too much gas or not enough, was shuddering and sticking, steering issues, drifted to the right, and steering wheel had to be crooked to park to adjust the wheels, and car had a burn smell. Ford found transmission problem, engine leaking oil, clutch problem, cpu issues, failed road test and leaky seals. A week later, I was told all was fixed as new. April 23rd 2018 the car malfunctioned disabling me for life. While I was parking, the car accelerated forward, slammed into a barrier, roared up in the air, slammed down a slope and into a tree. Malfunction codes from an auto collision center were it was towed were achieved, one of which is an acceleration malfunction code. No air bags deployed, no warning. I found out after the malfunction there were many safety issues and recalls that I was not told of day of sale. Ford, a once trusted company, disabled me for life.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11420374June 10, 2021
STEERING:ELECTRIC POWER ASSIST SYSTEM
The steering assist shut off mid drive while turning off the highway and almost got killed by hitting the divider in the center
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420392June 10, 2021
ENGINE
The contact owns a 2016 Ford Focus. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced due to a leaking gasket. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact learned that the repair was no longer covered under warranty. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420128June 8, 2021
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS
The contact owns a 2018 Ford Focus. The contact stated while starting the vehicle, the check engine warning light illuminated. The contact stated that the check engine warning light disappeared but re-appeared prior to the vehicle losing motive power and stalling. The contact took the vehicle to the local dealer who inspected the vehicle and stated that the failure was related to the purge valve. The contact was advised to unlock the fuel cap and tighten to remove air from the fuel tank however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419906June 7, 2021
STEERING
While operating the vehicle I lost all power steering. This nearly caused an accident as I was driving in city traffic at the time. Upon taking it to a dealership I was informed it was a $1500 repair caused by the electrical system. My vehicle was purchased new and has less than 54,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419926June 7, 2021
POWER TRAIN, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Upon entering Interstate highway 66, my car started jerking and the RPM gage was fluctuating and loosing power. A tractor trailer swerved and blew the horn. My car shut off on me in the right lane. I was able to restart and drive toward the shoulder and a warning light states “Transmission Overheating Stop Safely”. I took it to my certified mechanic and it read code P0460. When he lift the car, the gas tank is sunk in. Back in summer 2019 there was a recall on the “purge valve” and we notified them in 2020 that the car stared jerking and acting like it wanted to shut off. Again the code #P0460 same part and they said the warranty on the valve expired they can not reopen the recall. Now my gas tank is caved in and the car is stalling out on the highway getting worse. Ford Motor company keeps brushing us off and not concerned about the safety of their vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419957June 7, 2021
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated while attempting to reverse, the vehicle lost motive power and failed to restart. The vehicle was towed to a local mechanic where it was diagnosed with needing the transmission to be replaced. The contact stated that the service transmission warning light was displayed. The manufacturer was informed of the failure and informed the contact they were unable to assist. The failure mileage was approximately 105,301
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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