Ford Focus Complaints

22,326 consumer complaints on file.

#11521124May 9, 2023
POWER TRAIN
The contact’s daughter owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521191May 9, 2023
POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle was jerking while shifting gear before losing motive power. The vehicle would not properly accelerate while depressing the accelerator pedal. The check engine warning light illuminated with the "transmission overheating" and "transmission fault" messages displayed. The vehicle was taken to the local dealer who diagnosed that the transmission needed to be replaced. The transmission was replaced but the failure recently reoccurred. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The approximate failure mileage was 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521224May 9, 2023
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, while shifting from first to second gear, the vehicle hesitated while accelerating. The vehicle was taken to the dealer, and the contact was informed that the clutch release bearing, and the master cylinder needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train) however, the VIN was not included. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521227May 9, 2023
POWER TRAIN
I recently got this car, seen there was a recall so I took it to get fixed at the dealership. Ever since it got fixed, my car has lost power and the transmission won't shift correctly making me unable to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521247May 9, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact used a portable scanner and retrieved DTC codes regarding the fuel rail pressure - Low. The contact’s husband replaced the canister purge valve (CPV); however, the contact stated that the failure reoccurred, and the vehicle was jerking, and losing motive power, and hesitating to restart. The vehicle was diagnosed again, and the contact retrieved fault codes for the fuel rail system again. The vehicle was then taken to a local dealer, where it was diagnosed that the fuel pump needed to be replaced. The contact's husband completed the repair; however, the contact stated that after refueling and driving at an undisclosed speed, the low fuel warning light illuminated. The contact referenced the failures to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520873May 8, 2023
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
After completing door latch recall there is still an alert the the hatchback is open. And doesn't shut off. The dealer states that I have to pay for replacement since the recall shows complete. Except the instructions did not show anything in regards to this component , in regards to the fuel system, the dealer said I would have to pay for test to determine if the PCM would fix the engine ight after I took in for recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520901May 8, 2023
FUEL/PROPULSION SYSTEM
There was a past recall for the purge valve canister and the fuel pump and I was never notified from Ford about the recall when it was open. Now they are asking me to pay out of pocket for these repairs the dealership is asking $1400 to repair. Ford shoild honor there recalls even if the recall is closed. Now that I have the problem with the fuel system it is affecting my fuel tank as well. I have been buying Ford cars for over 20 years. The least they can do is offer financial assistance. If this is affecting my fuel tank now my car can catch on fire. I can't drive my vehicle more than two miles before it starts to slow down. At the time of the recall my vehicle had 83,000 miles. it now has 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520826May 7, 2023
POWER TRAIN
Transmission went out when car overheated. First it would not go in reverse but then none of the gears work. Took to ford dealer advised the clutch was out then was told transmission needs to be replaced. Was getting error code p2837 and p287B.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520717May 6, 2023
UNKNOWN OR OTHER
• DOOR LATCH REPEAT REPAIR INHTSA #20V331)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520750May 6, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The vehicle kept getting slower and slower was not able to use six gear had a hard time going up hills would lose its power engine light came on when I would get gas the car would not start afterwards went to a dealership on 5/6/20-23 and found out there were three codes that came up one was for a misfire detected on startup another was unable to bleed up fuel tank vacuum and a third was internal controls model sstart stop performance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520771May 6, 2023
ENGINE, UNKNOWN OR OTHER
The automatic dual clutch is shaking my steering wheel and whole car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520430May 4, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
The contact owns a 2014 Ford Focus. The contact stated that while driving approximately 15-20 MPH, the gear shifter became inoperable. The vehicle was rocking forward and backwards. The check engine warning light was illuminated. The vehicle was towed to the local dealer where it was diagnosed that the clutch assembly needed to be replaced. The dealer informed the contact that the repair was not covered under a warranty or recall. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520459May 4, 2023
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle failed to drive properly or as designed. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that the clutch needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520239May 3, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Ford Focus. The contact received notification of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The dealer was notified of the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520248May 3, 2023
POWER TRAIN, ENGINE
The contact owns a 2014 Ford Focus. The contact stated that while driving 35-40 MPH, the vehicle decelerated and would not exceed 5 MPH. The check engine warning light was illuminated. The contact was able to drive to the nearby residence. The vehicle was towed to the dealer, where the TCM was replaced; however, the failure persisted. The contact stated that the vehicle was jerking and hesitated to respond while driving from a complete stop. The vehicle was taken back to the dealer, where it was test-driven and diagnosed that the failure was related to Ford Campaign Number: 19N08 and the clutch assembly needed to be replaced. The dealer informed the contact that the Service Campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they had sent a notice of Ford Campaign Number: 19N08 in 2019; however, the contact stated that the notice was sent to the previous owner as she became the owner of the vehicle after the warranty had expired. The failure mileage was approximately 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519983May 2, 2023
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that on several occasions, the transmission would shudder while depressing of the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer to be serviced under an unknown recall; however, the failure returned after the repair. The contact stated that after the initial failure, the vehicle was repaired four separate times, all related to the same failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520071May 2, 2023
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated that while his son was driving 20 MPH, the vehicle stalled in the middle of the intersection with the check engine warning light illuminated. The contact stated that his son was able to restart the vehicle; however, the vehicle would not accelerate above 5 MPH. The vehicle was then taken to a dealer where it was diagnosed with a defective transmission control module. The manufacturer was also notified of the failure, and the contact was informed that the vehicle was not covered under recall or warranty. The vehicle was not repaired. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520080May 2, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving 25 MPH, the vehicle was jerking abnormally. The contact stated that the failure had been reoccurring while driving and occurred increasingly while driving at low speeds. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the dual transmission clutch had failed and needed to be replaced. The contact was provided an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520129May 2, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle shuddered. There was no warning light illuminated. The contact stated that the failure had been occurring while driving from a complete stop. The vehicle was taken to the dealer, where the transmission clutch assembly was replaced approximately four times; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the transmission clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519779May 1, 2023
POWER TRAIN
Shuddering and vibration while driving. Engine light turn on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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