Ford Focus Complaints

22,326 consumer complaints on file.

#11536748August 6, 2023
POWER TRAIN
Check engine light came on & my car just stopped , I couldn’t proceed to drive while gear was in drive and I couldn’t reverse when gear put in reverse , when I was driving the gears wasn’t changing correctly it was as if I was pressing on the gas pedal and the hand would max to 5 . I went to auto zone it was said it was the power train code had came up. There is a recall on my car and it’s not listed . Ford needs to fix this I havnt had my car for two weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536812August 6, 2023
POWER TRAIN
Changing gears, jerking into gears, jumping into neutral, transmission hot warning light turns on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536624August 5, 2023
POWER TRAIN
My 2015 Ford focus is dangerous to drive the transmission slips badly and looses power while in traffic most times it won't go into 2nd gear it has almost caused 3 accidents already I'm scared something bad will happen it's my only transportation to work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536578August 4, 2023
UNKNOWN OR OTHER
I am writing to express that ford issued an extended customer satisfaction program (19N08) to get transmission issued fixed within a specific window or time and mileage. Unfortunately that time has passed and the opportunity for smoother, safer driving has been missed by many people including me. Ford is unwilling to extend the warranty and fix the transmission issues which I feel is a concern. The car rattles and shakes when I go at a slower speed which I imagine could be dangerous. This fix is over $3,000 and not attainable for the average American to pay out of pocket. Ford needs to extend the warranty for the transmission clutch shift motor to keep the roads safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536251August 3, 2023
STEERING
While on interstate felt steering wander. Within minutes I received a warning that the steering had a fault and service required. Now the car say it has steering failure. The cost to repair has been estimated at $4000+. I am still purchasing this vehicle and the mileage it at 75,000. With how quickly I lost steering I would say less than 10 miles of first steering issue. I am grateful I was able to park the car to avoid an accident. I have not been able to use this vehicle since this incident. The front wheels are locked up and towing it was inconvenient. This is the second problem we have had with this model the first being a transmission issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536259August 3, 2023
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated while driving approximately 65 MPH, the vehicle downshifted abruptly and decelerated to 25 MPH. The contact stated that the vehicle failed to respond while depressing the accelerator pedal. The messages "Pull over" and "Transmission Hot" were displayed. The contact stated that he was able to veer to the side of the road; however, the vehicle failed to shift into park (P). The contact turned the vehicle off and waited 30 minutes. The contact stated that he was able to restart the vehicle after several attempts. The contact drove the vehicle to the dealer, who diagnosed that the clutch needed to be replaced. The vehicle was repaired, however, the failure persisted. The dealer diagnosed that the transmission had seized between park (P) and reverse (R). The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536300August 3, 2023
ENGINE
The engine shuddered and failed to shift at start from stop sign. It has had 2clutch or transmission changes and now just before 40,000 it shuddered at start from stop sign and almost stopped. Almost hit from behind. How many times much this be fixed before it is done right ?I intended this to be my forever car as I’m 73 years old. Of course the warranty was changed from 10,years to 7. I usually always had good success with Fords . If this doesn’t get covered my new Ford will be a Subaru.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536342August 3, 2023
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated while shifted into reverse(R), the wheels locked, and the vehicle shuddered. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Customer Satisfaction Program: 14M02 (Transmission Control Module). The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536351August 3, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Ford Focus. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, while driving at an undisclosed speed, the vehicle jerked, and the RPM fluctuated. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that the purge valve had failed and needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536357August 3, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
The contact owns a 2014 Ford Focus. The contact stated that after arriving at her destination, the vehicle failed to shift into reverse. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission dual clutch and shifter cable. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535992August 2, 2023
ELECTRICAL SYSTEM, POWER TRAIN
Transmission issue. Dry clutch system causes the clutch to overheat and the TCM to fail. The car jerks and lurches and doesn't shift when it should. FORD issued recall for 2016 and the same transmission is in the 2018 as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536034August 2, 2023
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that while driving at approximately 35 MPH, the vehicle stalled. The vehicle was not able to restart. There were no warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 88,133.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536075August 2, 2023
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated that after starting the vehicle with the vehicle idling, the “Transmission Overheated – Pull Over” message was displayed. The vehicle was taken to the dealer where it was diagnosed and determined that the clutch actuator inside the TCM had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where the vehicle remained. The contact was then informed that the vehicle failed to start, and the battery was replaced. The vehicle remained at the dealer unrepaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 169,654.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536133August 2, 2023
ENGINE
The contact owns a 2014 Ford Focus. The contact stated while driving 1 MPH, the vehicle stalled. The vehicle was able to restart after an hour. The vehicle was taken to a dealer where it was diagnosed that an unknown part needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536173August 2, 2023
POWER TRAIN
My car has hesitation, and stalling or inability to accelerate, this isn't safe!!! and I cant sink money into something that is a manufacturer issue and i know that they deny that there was a manufacturer issue in the focus hatchbacks for the longest time...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536177August 2, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
My car has become hard to start after I fill up with gas. It also randomly loses all power. While driving everything in the car stops. It displays a message that says transmission is not in park, like I turned the key off but I did not. After this it won't start and displays a message on the dash that says "system start up fault". If I wait a few minutes it starts again . This has happened 3 times. I had a mechanic pull any codes. The only code is for a gasket in the evap system. The mechanic told me that Ford had a recall for this problem so I had the car towed to a Ford service center. The Ford dealer told me that my car is not included in the recall. I looked up Ford recalls and my car exhibits all of the problems described in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535792August 1, 2023
POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle lost automotive power, with the transmission slipping. After restarting the vehicle, the vehicle seemed to return to normal functionality; however, the failure recurred and became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The contact researched and related the failure to Customer Satisfaction Program: 14M02 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure but was unable to provide any assistance. The failure mileage was 81,058.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535815August 1, 2023
UNKNOWN OR OTHER
The canister purge valve (which ford currently has a recall on just not for my vin) got stuck open and ruined the front manifold catalytic converter. Called ford to explain that this part is impacting other models
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535898August 1, 2023
ENGINE, FUEL/PROPULSION SYSTEM
As I was driving my 2018 Ford Focus, the check engine flashed on. Almost as soon as I noticed it flashed on, it went away. Several more miles down the interstate, it came on again. Almost as soon as it came on, a warning displayed stating Engine Temp Hot, Stop Safely. As I started to pull over onto the shoulder, the power steering went out and then the brakes became extremely hard to push in. As my car slowed down I noticed smoke and as soon as we stopped flames came out from under the hood of the car. I called 911 and the Indiana State Police came and Incident # 2023-00344031 was filed after Pike Township Fire department extinguished the flames. State Farm Insurance was contacted and my car was deemed a total loss. I have photos but the website wouldn't upload the photos.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11535919August 1, 2023
POWER TRAIN, ENGINE
The contact owns a 2014 Ford Focus. The contact stated while attempting to drive from a complete stop, she depressed the accelerator pedal, but the vehicle failed to respond. The contact stated that she applied more pressure to the accelerator pedal and the vehicle slowly responded. The contact stated that the check engine warning light illuminated while driving and the message "Transmission Overheated" was displayed. The contact veered to the side of the road to allow the transmission to cool off. The vehicle was taken to an independent mechanic on several occasions, and the grill shudder module assembly, the transmission fluid, and the transmission clutch actuator were replaced; however, the failure persisted. The vehicle was not repaired. The dealer was not notified of the failure. The contact related the failure to Ford Campaign Number: 19N07. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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