Ford Five Hundred Complaints

1,073 consumer complaints on file.

#11165889January 8, 2019
STRUCTURE:BODY
WHEN ITS COLD OUTSIDE THE DRIVERS DOOR LATCH STOPS WORKING AND IT IS IMPOSSIBLE TO KEEP THE DOOR SHUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162632December 20, 2018
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD 500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STOPPED ACCELERATING. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. DURING THE FAILURE, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149680November 6, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. WHILE DRIVING 55-60 MPH, THE ACCELERATOR PEDAL WAS APPLIED AND THE VEHICLE JERKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THREE INDEPENDENT MECHANICS WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145296November 5, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. WHEN THE CONTACT PLACED THE VEHICLE IN REVERSE, IT ROLLED FORWARD AND STRUCK ANOTHER PARKED VEHICLE. THERE WAS NO DAMAGE TO EITHER VEHICLE AND NO INJURIES. A POLICE REPORT WAS NOT FILED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT OPERATED NORMALLY. TOM PECK FORD (LOCATED AT 13900 AUTOMALL DR, HUNTLEY, IL 60142, (847) 669-6060) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. *TT CONSUMER WAS TOLD SOMETHING WAS WRONG WITH THE AIR BAG BY THE DEALER TOM PECK. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11142333October 24, 2018
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD 500. ON MANY OCCASIONS, THE VEHICLE FAILED TO START. ONCE THE VEHICLE WAS STARTED, IT FAILED TO ACCELERATE FORWARD. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140496October 15, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
PULLED IN DROP OFF A DONATION AT A SECOND HAND STORE. I PUT IT IN PARK AND TURNED OFF THE VEHICLE; OPENED THE TRUNK; AND LOOKED UP STARTLED WHEN A GUY SITTING NEARBY SAID THAT MY CAR WAS SMOKING AND ON FIRE (ABOUT 10 SECONDS SINCE I SWITCHED THE CAR OFF AND GOT OUT). HE WAS ON THE RIGHT, SO I MOVED AROUND THE CAR TO THE RIGHT LOOKING TOWARDS THE ENGINE. AN EMPLOYEE OF THE STORE THAT WAS ON THE BACK, LEFT SIDE OF THE CAR POINTED TOWARDS AND SAID, 'LOOK! YOUR SIDE MIRROR IS ON FIRE!' I THEN SAW THE SMOKE BILLOWING TO THE LEFT (A STRONG AFTERNOON BREEZE WAS BLOWING NORTH). I CAME AROUND AND PEERED IN BEHIND THE ACTUAL 'MIRROR' PART; THE FIRE HAD JUST GONE OUT. LOOKING AT IT, I COULD SEE IT WAS THE SECURITY LIGHT ON THE BOTTOM SIDE OF THE MIRROR; IT WAS COMPLETELY MELTED AND FUSED TO THE MIRROR HOUSING- A BUBBLY MESS OF PLASTIC. IT SMELLED OF ACRID, MELTED PLASTIC AND BURNED ELECTRONICS. THE UNDERSIDE OF THE MIRROR HAD CAUGHT FIRE AND STARTED BURNING FOR A BIT BEFORE THE FUSE FINALLY BLEW. I AM SO GLAD MY BABY AND KINDERGARTENER WEREN'T IN THE CAR AT THIS TIME! THEY USUALLY ARE. THE LENGTH OF TIME OF TIME IT TOOK FOR THE FUSE TO FINALLY BLOW IS QUITE ALARMING! IT COULD HAVE RESULTED IN THE RAPID SPREAD OF A FIRE THAT WOULD QUICKLY OVERTAKE THE VEHICLE. WHAT IF I WAS AT A GAS STATION WHEN THIS HAPPENED WHEN THEIR HAPPENED TO BE SOME PETROL-VAPOR PRESENT. MY NEXT STOP WAS TO GET TWO PROPANE TANKS FILLED. THEY HAVE TO BLEED OFF A CERTAIN AMOUNT OF PROPANE EACH TIME WHEN FINISHED FILLING A TANK. IT ISN'T FAR FETCHED THAT THIS ELECTRICAL ISSUE WITH FAILED SAFEGUARDS COULD HAVE RESULTED IN FAR MORE INJURY THAN MY SLIGHTLY BURNED FINGERS. THIS NEEDS TO BE INVESTIGATED IMMEDIATELY BEFORE SOMETHING TERRIBLE HAPPENS TO SOMEONE. THIS IS A FANTASTIC CAR! WE LOVE IT. THIS IS PROBABLY AN EASY FIX, BUT IF IT ISN'T FIXED, MUCH WORSE COULD HAPPEN!
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11131787September 26, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. WHILE REVERSING OUT OF THE DRIVEWAY, THE CONTACT NOTICED A PUDDLE OF FUEL ON THE GARAGE FLOOR, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL LINE WAS DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. *TT CONSUMER STATED GAS WAS LEAKING. EVEN THOUGH IT WAS REPAIRED IT HAPPENED AGAIN. UPDATED 11/20/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130854September 23, 2018
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
THE WRENCH LIGHT CAME ON AND I LOST ALL POWER, NOW IT DOESN'T ACCELERATE AND THE MORE ALSO IS A LOUD NOISE COMING FROM THE ENGINE, IT SOUNDS LIKE IT'S GOUNG TO BLOW UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129239September 13, 2018
UNKNOWN OR OTHER
THE SHIFT CABLE IS BURNT AT THE END. THE GEAR SHIFT STARTED GOING FROM NETURAL AS DRIVE AND REVERSE WAS BETWEEN PARK N REVERSE. THE SHOP WAS GOING TO AJUST THE LINKAGE BUT UPON LOOKING FOUND THE CABLE WAS BURNT.. IT WAS ALSO MAKING A CLICKING SOUND WHEN IN PARK. WHICH WAS ACTUALLY SPARKING THE CABLE SOMEHOW. PARK WILL ROLL SO U HAVE TO USE PARKING BREAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123941September 1, 2018
UNKNOWN OR OTHER
THROTTLE HAD IT FIXED WITH RECALL, IT LUNGES YOU INTO TRAFFIC WHILE STOPPED. AGAIN IT HAS DONE THAT NOW FAILED, THIS IS A DANGEROUS CAR. IT IS GARAGE KEPT AND WELL MAINTAINED WENT DOWN TO GET GAS, MAIL AND WHILE STOPPED IT JERKED ME OUT OF THE STOPPED POSITION INTO THE MAILBOX THEN THE WRENCH, TRACTION AND ENGINE LIGHT CAME ON AND IT BUCKED TILL I GOT IT 10 FEET TO THE GARAGE NO, IT WILL NOT START!!! TO EVEN GET IT TO THE DEALERSHIP OR GARAGE, ITS A SAFETY FEATURE I WAS TOLD, THE WAY IT LUNGES IS DANGEROUS, I ALMOST WENT THROUGH HE GARAGE WALL WHICH IS CONCRETE, LAST TIME I HIT MY TEETH ON THE STEERING WHEEL AND KNOCKED ONE BACK OUT OF ALIGNMENT. WHICH THE FORD PERSON THOUGHT WAS FUNNY LAST TIME. FORD KNOWS THIS IS A DANGEROUS CAR, IT SHOULD BE REPLACED AND THESE SHOULD BE CRUSHED LIKE THE DEMON CAR THEY ARE. PEOPLE SPEND HARD EARNED MONEY ON THESE VEHICLES ALL FOR THIS TO HAPPEN?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11118923August 10, 2018
POWER TRAIN
MY CAR SHUT DOWN AND WRENCH CAME ON IN THE DASH STOPED AND IT CRANED BACK UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111035July 12, 2018
ELECTRICAL SYSTEM, ENGINE
GAUGES DROP CHECK ENGINE LIGHT COMES ON THEN WRENCH LIGHT THEN ONE SHAPED LIKE A CAR N STARTS LOOSEN POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110609July 10, 2018
VEHICLE SPEED CONTROL
PERIODICALLY BUT OCCURING MORE OFTEN. ONCE THE CAR IS PLACED IN DRIVE OR REVERSE BUT FOOT STILL ON THE BRAKE, ONCE THE BRAKE IS RELEASED THE CAR QUICKLY AND AGGRESSIVELY ACCELERATES ON IT'S OWN WITHOUT PRESSING THE GAS PEDAL AND WITH VERY LITTLE REACTION TIME YOU HAVE TO SLAM THE BRAKE PEDAL TO MAKE THE CAR STOP AND THEN THE CAR CUTS OFF. THIS HAS HAPPENED AT LEAST 4 TIMES WITHIN THE LAST MONTH. VERY DANGEROUS! I HAVE RESEARCHED RECALL INFORMATION FOR THIS MODEL AS WELL AS MY DIRECT VIN NUMBER ASSOCIATED WITH MY VEHICLE BUT I HAVE YET TO FIND A RECALL. HOWEVER I HAVE READ MANY REVIEWS OF THE SAME ISSUES WITH OTHER FORD 500 OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104926July 1, 2018
FUEL/PROPULSION SYSTEM
ELECTRONIC THROTTLE BODY STOPPPED WORKING. CAR ABRUPTLY LOST ALL POWER IN BUSY TRAFFIC, LUCKY TO BE ALIVE. I WAS DRIVING IN THE LEFT LANE AND ALL OF A SUDDEN ALL POWER WAS GONE AND THE CAR WOULDN'T GO! I HAD IT DIAGNOSED BY AAA REPAIR SHOP IN LOS ANGELES. HAVE TO PAY 900 TO GET NEW THROTTLE BODY UNIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099188June 1, 2018
AIR BAGS, STRUCTURE:BODY
REAR ENDED AN 18 WHEELER AND TOTALLED THE CAR BUT THE AIR BAGS DID NOT DEPLOY AND IT WAS A VERY BAD ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11092399May 8, 2018
SEAT BELTS
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT WAS INOPERABLE. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE SEAT BELT WAS DIFFICULT TO EXTRACT FROM THE BUCKLE. THE CONTACT WAS ABLE TO EXTRACT THE SEAT BELT AFTER SEVERAL ATTEMPTS. THE CONTACT ALSO STATED THAT THE SEAT BELT WAS UNABLE TO LATCH SECURELY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075023February 26, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. AFTER PLACING FUEL IN THE VEHICLE, WHITE SMOKE EMERGED FROM THE ENGINE COMPARTMENT. THE CONTACT OPENED THE HOOD AND FLAMES EMERGED FROM THE ENGINE AND THE SMOKE TURNED BLACK. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE; HOWEVER, THE FIRE ERUPTED AGAIN AND WOULD NOT STOP UNTIL THE BATTERY WAS DISCONNECTED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11072549February 8, 2018
FUEL SYSTEM, GASOLINE
FUEL TANK FAILURE ,FUEL LEAK, VAPOR LEAK. THIS DUE TO A FAILURE OF THE SEALS ON THE FUEL TANK ALONG WITH THE DETERIORATION OF THE MOUNTING BRACKETS ON THE FUEL PUMP AND FUEL SENDING UNITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062188January 11, 2018
ENGINE
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO LOSE POWER WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO A SHOULDER LANE, RESTARTED, AND RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE THROTTLE BODY AND ENGINE WERE PREVIOUSLY REPLACED. THE FAILURE OCCURRED RANDOMLY. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062307January 11, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I HAVE RESEARCHED ONLINE AND A LOT OF PEOPLE WITH MY SAME CAR ARE HAVING THE SAME PROBLEM. WHILE DRIVING MY WHOLE DASH BOARD GOES OUT . I CAN NO LONGER SEE HOW FAST I'M GOING. EVERYTHING GOES TO 0 THE GAS GOES TO E AND MY REVERSE LIGHTS STAY ON UNTIL THE DASH BOARD COMES BACK UP. IF AND WHEN IT COMES BACK ON MY CHECK ENGINE LIGHT WILL BE ON. THIS HAS BEEN HAPPENING EVERY SINCE I PURCHASED THE CAR 3YEARS AGO ON AND OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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