Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10401250May 17, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2006 FORD 500 CVT WHEN GOING FROM IDLE EITHER FORWARD OF REVERSE WILL LUNGE IF MY FOOT IS NOT FIRMLY ON THE BRAKES. MY WIFE AND SON HAVE USED THE CAR AND BOTH HAVE ALMOST HAD ACCIDENTS FROM THIS HAPPENING IN PARKING LOTS. THIS HAPPENS ALMOST DAILY AND BEFORE THE 60,000 MILE WARRANTY RAN OUT I DID TAKE THE CAR BACK TO AUTOWAY FORD IN ST PETERSBURG FL BUT IT STILL IS OCCURRING. I HEARD ABOUT THE FREESTYLE ISSUE AND KNOW THEY ALSO HAVE A CVT TRANSMISSION IS ANYONE LOOKING INTO THIS ISSUE WITH THE FIVE HUNDRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401321May 17, 2011
SUSPENSION
I WORK FOR A CHEVY DEALER AND THEY DIAGNOSED MY 2007 FORD FIVE HUNDRED WITH A BAD RIGHT FRONT LOWER BALL JOINT. MY CAR ONLY HAS 56,000 MILES. I HAVE HAD TROUBLE WITH TIRES, ALIGNMENT AND CHECKING ONLINE I SEE OTHER PEOPLE COMPLAINING ABOUT BAD BALL JOINTS ON THEIR 500'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401370May 17, 2011
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
CAR LUNGES WHEN COMING TO A STOP OR BACKING. TOOK CAR IN FOR AN OIL CHANGE AND BRAKE JOB. WHEN I PICKED MY CAR UP, IT WAS RUNNING ROUGH SOMETIMES STALLING WHEN LETTING OFF THE ACCELERATOR. IN ADDITION TO SPONTANEOUSLY LURCHING FORWARD, THE ENGINE WILL RACE WHEN PUT INTO PARK. I HAVE COME CLOSE TO HITTING OTHER CARS, PARKING GARAGE WALLS, ETC DUE TO THIS PROBLEM. MY DEALERSHIP NOW IS TELLING ME THE THROTTLE BODY IS NOT WITHIN THE PROPER PARAMETERS AND NEEDS REPLACEMENT. AFTER SOME RESEARCH THIS SEEMS TO BE A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401137May 16, 2011
VEHICLE SPEED CONTROL
I JUST READ A REPORT THAT YOU WERE INVESTIGATING CASES OF UNEXPECTED LUNGING IN 2005-2007 FORD FREESTYLE WAGONS. I OWN A 2005 FORD FIVE HUNDRED AND I HAVE HAD THAT SAME SITUATION HAPPEN TO ME ON RANDOM OCCASIONS. I HAVE ENTERED A RANDOMLY CHOSEN DATE BELOW BECAUSE THIS HAS HAPPENED ONLY A FEW TIMES OVER THE LAST SIX YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400851May 14, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2006 FORD FIVE HUNDRED AUTOMATIC TRANSMISSIONS DOES NOT WORK PROPERLY ONCE THE CAR HAS WARMED UP. WHEN SLOWING DOWN THE CAR SHIFTS ABRUPTLY AND ALSO SHAKES THE CAR. WHEN ACCELERATING THE CAR SHIFTS DOWN HARD THAN NORMAL THEN UPSHIFTS AND OR DOWN SHIFTS WHILE ACCELERATING AT A NORMAL PICK UP. SOMETIMES THE TRANSMISSION GOES INTO A FALSE NEUTRAL THEN BUT IF THE FOOT IS REMOVED FROM THE GAS PEDAL THE CAR IS STILL REVVING UP. VERY ODD. THIS ISSUE STARTED TO SHOW UP AROUND 52, 000 MILES AND I HAVE CONTACTED A LOCAL DEALERSHIP AND ASKED IF FORD INTEND ON FIXING. THE RESPONSE WAS "THERE ARE NO PLANS FOR REPAIRING THE ISSUE". THIS PROBLEM WAS IDENTIFIED IN CONSUMER REPORTS BUT THE WRITE ONLY STATED HOW THE TRANSMISSION SHIFTS ABRUPTLY". I DO NOT CONSIDER MYSELF AN ELDER BUT I DO KNOW MANY ELDERLY PEOPLE DRIVE THESE CARS AND HOW IT COULD POTENTIALLY FRIGHTEN AN ELDERLY DRIVER. BASICALLY "THIS SHOULD BE CORRECTED BY FORD BEFORE SOMEONE GETS HURT". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399570May 9, 2011
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THE BRAKE PEDAL NEEDED TO BE DEPRESSED TO THE FLOOR IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY ATTEMPTED UNSUCCESSFULLY TO DIAGNOSE THE FAILURE TWENTY TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 85,600 AND THE FAILURE MILEAGE WAS 73,000. UPDATED 06/06/11 *BF UPDATED 09/19/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398809May 3, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT AS THE VEHICLE ENGINE WAS STARTED, THE PASSENGER SIDE REARVIEW MIRROR CAUGHT ON FIRE. THE FIRE WAS PUT OUT BY THE CONTACT BUT THE ORIGIN OF THE FIRE WAS UNKNOWN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT HE WOULD LATER BE CONTACTED BY THE LEGAL DEPARTMENT. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10397989April 27, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT WAS DRIVING IN REVERSE AT AN UNKNOWN SPEED. AS THE CONTACT APPLIED THE BRAKES, THE VEHICLE WOULD NOT RESPOND AND HIT A SHOPPING CART, WHICH IN TURN THE CART HIT ANOTHER VEHICLE. A POLICE REPORT WAS FILED BUT NO INJURIES WERE REPORTED. THE FAILURE WAS NOT DIAGNOSED. APPROXIMATELY FOUR MONTHS LATER WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT APPLIED THE BRAKES AND EXPERIENCED AN INCREASE IN STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS TOLD THAT THE REAR BRAKE PADS WOULD NEED TO BE REPLACED AS THE PADS AND ROTORS HAD WORN OUT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 16,000. UPDATED 05/24/11*LJ UPDATED 08/10/11
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10397453April 26, 2011
STEERING
POWER STEERING IS HARD TO TURN MOST OF THE TIME, AND SOMETIMES IT'S EASY. IT KEEPS GOING IN AND OUT. IT'S A 2007 FORD FIVE HUNDRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397328April 25, 2011
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2005 FORD FIVE HUNDRED WITH 68K MILES. I WAS LEAVING A REST AREA AND ACCELERATING ONTO THE INTERSTATE. MY CAR SHUDDERED AND HAD NO POWER. I NOTICED THE ENGINE FAIL SAFE MODE LIGHT. I WENT TO THE SHOULDER AND STOPPED THE CAR. I WAITED A MINUTE AND RESTARTED THE CAR. MY CHECK ENGINE LIGHT CAME ON. THIS IS REPEAT OF SYMPTOMS I HAD TWO WEEKS AGO. THE FORD DEALER REPLACED THE THROTTLE BODY ASSEMBLY TWO WEEKS AGO. AT THAT TIME, I WAS IN LINE AT MY GRANDSON'S SCHOOL. SAME SYMPTOMS EXCEPT THAT THE CAR SHUDDERED AND THEN ACCELERATED. FORTUNATELY, I HAD MY FOOT ON THE BRAKE. OVER THE LAST SIX MONTHS, I HAVE HAD REPEATED ENGINE FAIL SAFE MODES, BUT HAVE ALWAYS RESET WHEN I TURN OFF THE CAR AND WAIT A FEW MINUTES. FORD HAS A SAFETY ISSUE WITH THIS THROTTLE BODY ASSEMBLY. MINE HAS BEEN REPLACED TWICE. CAR IS IN THE SHOP FOR THE THIRD TIME FOR THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397345April 25, 2011
ELECTRICAL SYSTEM
WHILE DRIVING MY 2006 FORD FIVE HUNDRED THE CLUSTER OF INSTRUMENTS ON THE DASHBOARD FAIL AND RETURN TO THEIR OFF POSITION. DASHBOARD GOES BLANK, REVERSE LIGHTS COME ON AND AIR CONDITIONING TURNS OFF. THIS LAST APPROXIMATELY 15 SECONDS AND THEN EVERYTHING RETURNS TO NORMAL.. EXTREMELY DANGEROUS DRIVING AT NIGHT WITH THIS FAILURE AND NO TURN SIGNALS. OBVIOUSLY FORD IS AWARE OF THIS PROBLEM AND COULD CARE LESS UNTIL SOMEONE GETS KILLED. WILL NEVER PURCHASE FORD AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396551April 17, 2011
ENGINE AND ENGINE COOLING
AIR CONDITIONING COMPRESSOR LEAKING REFRIGERATE OIL, NOT POSSIBLE TO REPAIR, REPLACE COMPRESSOR. 2005 FORD FIVE HUNDRED 90,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395625April 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED SEL. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED AND WITHIN A COUPLE OF DAYS SHE DROVE THE VEHICLE AGAIN AND IT STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY DIAGNOSED THAT THE THROTTLE BOTTLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 102, 000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395198April 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE INDEPENDENTLY DECELERATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN REPLACED THE TRANSMISSION. THE TECHNICIANS WERE TEST DRIVING THE VEHICLE AFTER REPLACING THE TRANSMISSION WHEN THE FAILURE RECURRED. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING A NEW TRANSMISSION TO ARRIVE FOR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394150April 4, 2011
SUSPENSION:REAR
FORD FIVE HUNDRED 2005 MODEL: REAR AXLE ASSEMBLY IS FAILING - PRODUCES NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394093April 3, 2011
ELECTRICAL SYSTEM
DASH CLUSTER DISPLAYS CHECK ENGINE, CHECK TRANSMISSION, AND TRACTION CONTROL LIGHTS. THE TROUBLE INDICATORS ILLUMINATE, AND THE VEHICLE WILL NOT ACCELERATE NORMALLY. AFTER TURNING OFF AND RESTARTING VEHICLE MAY OR MAY NOT DRIVE NORMAL WITH TROUBLE INDICATORS STILL LIT. AFTER SHUTTING OFF AND RESTARTING SOMETIMES THE INDICATORS ARE OFF AND THE VEHICLE DRIVES NORMALLY FOR SOME TIME AND THEN THE PROBLEM RETURNS. THIS HAPPENS WHILE DRIVING AND DOES NOT ALLOW THE DRIVER TO ACCELERATE NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DASH CLUSTER WAS REPLACED AND I WAS INFORMED THEY KNEW OF THE PROBLEM WITH THE CLUSTER. THE PROBLEM HAS REOCCURRED A FEW MONTHS LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394053April 2, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2006 FORD 500. TRANSMISSION SLIPS AND BUCKS WHILE ACCELERATING AND BRAKING. THE PROBLEMS OCCURS ALOT WHEN THE TRANSMISSION STARTS TO WARM UP AND THE TEMP OUTSIDE IS ABOVE 50. IT SEEM TO START AT ABOUT 55000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393677March 30, 2011
AIR BAGS:FRONTAL
DRIVING AT HE RATE OF SPEED OF ABOUT 55-65 MPH HEADING SOUTHBOUND ON THE DAN RYAN EXPRESSWAY IN CHICAGO WHEN MY 2005 FORD FIVE HUNDRED WAS INVOLVED IN A FRONT-END COLLISION WITH A MEDIAN AND MY AIRBAG DID NOT DEPLOY. THERE COULD BE A LOSS OF LIFE IF THIS PROBLEM IS NOT RESOLVED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10393558March 29, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. WHILE DRIVING APPROXIMATELY 70 MPH, ALL OF THE GAUGES ON THE INSTRUMENT CLUSTER STOPPED FUNCTIONING AND DISPLAYED READINGS OF ZERO. THE CONTACT CONTINUED TO DRIVE AND THE INSTRUMENT CLUSTER BEGAN WORKING A FEW MOMENTS LATER. THE FAILURE OCCURRED INTERMITTENTLY WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392980March 26, 2011
SUSPENSION:FRONT, STEERING, SERVICE BRAKES, HYDRAULIC
I OWN A 2005 FORD 500. I HAVE HAD TO HAVE THE RIGHT PASSENGER FRONT BALL JOINT TIGHTENED SEVERAL TIMES. THE LOCAL FORD DEALER DOES NOT WHAT IS CAUSING THIS ISSUE. THE BALL JOINT BECOMES LOOSE CAUSE THE FRONT END TO COME OUT OF ALIGNMENT AND WILL JERK THE CAR ACROSS THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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