Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10561255January 23, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT BOTH THE FRONT DRIVER AND PASSENGER'S SIDE DOORS FAILED TO LATCH DURING EXTREMELY COLD WEATHER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 06V383000 (LATCHES/LOCKS/LINKAGES) BUT WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL. THE CONTACT STATED THAT THE REMEDY REPAIR HAD NEVER BEEN PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 02/24/14*LJ THE DEALER REPLACED THE LATCHES, AT NO CHARGE. UPDATED 02/25/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560463January 18, 2014
POWER TRAIN, STRUCTURE:BODY
I HAVE TAKEN MY 2005 FORD 500 TO MY LOCAL FORD DEALER SO MANY TIMES I CAN NOT COUNT FOR THE SAME RECURRING ISSUES. THIS VEHICLE ALWAYS LUNGES WHEN I PUT IN GEAR IN REVERSE OR FORWARD. THE CAR LUNGED BACKWARD STRIKING A PARKED CAR THE FIRST WEEK I GOT IT. I PAID FOR ALL DAMAGE CAUSE I DIDN'T WANT TO CLAIM NEW CAR ON MY INSURANCE. WHILE DRIVING ON HIGHWAY ENGINE STARTS TO DECELERATE WHILE TRYING TO PASS CAR OR CHANGE LANES..BIG PROBLEM IN TRAFFIC..HAVE TO FLOOR IT TILL IT KICKS INTO GEAR. DANGEROUS. THEN, EVERYTIME IT RAINS, ALL 4 DOORS FILL WITH WATER..I HAVE TO LIFT UP RUBBER AT THE BOTTOM..CLEAR THE HOLES..WAIT FOR 5 MINUTES EACH DOOR. EVERY WINTER THE DRIVER SIDE DOOR LATCH FREEZES UP AND I CAN'T CLOSE THE DOOR..I THOUGHT THEY DEALER FIXED THE DOOR LATCH DUE TO A SAFETY RECALL..THAT IS NOT THE CASE..SEVERAL TIMES, I HAVE HAD TO DRIVE TO WORK 15 MINUTES HOLDING THE DOOR SHUT WHILE DRIVING DOWN THE HIGHWAY.DANGEROUS. I HAVE HAD IT LUBED WITH SEVERAL PRODUCTS, DOESN'T WORK..THE SERVICE MANAGER AT MY LOCAL FORD DEALER SHOWED ME HOW TO HOLD THE DOOR HANDLE OPEN WHILE USING A SCREWDRIVER TO FREE THE LATCH..HANDY LITTLE TRICK. I KEEP SILICONE LUBE SPRAY, SCREWDRIVER, PLIERS, AND A JUMPER BOX IN THE CAR AT ALL TIMES.I HAVE CALLED FORD MOTOR CO. MANY TIMES..ALWAYS GOT RUN AROUND AND NO STRAIGHT ANSWERS. FINALLY LAST WEEK AFTER CALLING 5 TIMES, I WAS TRANSFERRED TO A SUPERVISOR THAT EXPLAINED TO ME THAT THE OTHER 10 TIMES I CALLED.NO COMPLAINT WAS FILED AND INFORMED ME ON THE COMPLAINT PROCESS..I JUST PURCHASED A NEW TAURUS AND AM HOPING TO LET MY SON USE THE 500 TO DRIVE TO COLLEGE DAILY..I AM CONCERNED ABOUT HIS SAFETY IN THIS CAR..SO UNLESS THESE ISSUES ARE ADDRESSED AND CORRECTED, I DON'T KNOW WHAT TO DO..I HAVE PUT A LOT MONEY INTO THIS CAR.WHAT HAPPEN TO THE LEMON LAW. THIS CAR IS A LEMON. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10560355January 17, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE DRIVING UPHILL AT 40 MPH . THE VEHICLE WAS TAKEN TO DEALER FOR INSPECTION BUT A CLEAR DIAGNOSIS WAS NOT GIVEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560016January 15, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT SHE ATTEMPTED TO CLOSE THE DRIVER'S DOOR BUT THE DOOR LATCH WOULD NOT CATCH. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE LATCH NEEDED TO BE SPRAYED WITH A SOLUTION TO LOOSEN IT. THE DEALER THEN STATED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559060January 8, 2014
STEERING
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING BEGAN PULLING TO THE RIGHT ACCOMPANIED BY AN ABNORMAL CLUNKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE RACK AND PINION WOULD NEED TO BE REPLACED. APPROXIMATELY 28,000 MILES AFTER THE RACK AND PINION WAS REPLACED, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556607December 19, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH WITH THE CRUISE CONTROL ACTIVATED THE SAFE MODE ENGAGED WITHOUT WARNING AND DECELERATED. THE ENGINE AND TRANSMISSION LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE THROTTLE BODY HAD TO BE REPLACED. THERE WAS A MANUFACTURERS RECALL FOR THE THROTTLE BODY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE RECALL WAS FOR THE CLEANING OF THE THROTTLE BODY ONLY AND NOT THE REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555728December 11, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE ACCELERATING, THE VEHICLE STALLED AS THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST AND THE DEALER STATED THAT THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE THROTTLE BODY CENSOR REPLACED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555110December 6, 2013
ENGINE, ELECTRICAL SYSTEM
DURING NORMAL DRIVING VEHICLE DASH LIGHTS WENT COMPLETELY OUT AND THEN BEGAN TO FLICKER WHILE BOTH GAUGES SPEEDO AND TACH WENT LEFT TO RIGHT ON AND OFF REPEATEDLY CAUSING A LOSS OF POWER ON VEHICLE RENDERING VEHICLE UNSAFE TO DRIVE AND ALMOST CAUSING COLLISION.. BROUGHT TO FORD DEALER REPLACED ALTERNATOR AND PROBLEM STILL EXISTS AFTER 500 DOLLAR EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553851November 26, 2013
POWER TRAIN, FUEL SYSTEM, GASOLINE, ENGINE
WRENCH INDICATOR LIGHT CAME ON AND CAR BEGAN TO SPOTTER AND SURGE. THE NEXT DAY I TOOK IT TO THE FORD DEALERSHIP AND THE WRENCH LIGHT AND CHECK ENGINE CAME ON. CAR STALLED OUT 2 TIMES ON THE WAY TO THE DEALER. DEALER WANTS $950 TO REPLACE THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552257November 14, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE WOULD NOT RESPOND UPON ACCELERATION ATTEMPTS AS THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551875November 12, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD FIVE-HUNDRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICE UNDER A MANUFACTURER'S RECALL WHERE THE THROTTLE BODY WAS CLEANED AND THE PCM WAS REPROGRAMMED. AFTER THE RECALL SERVICE WAS PERFORMED, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN REPLACED THE THROTTLE BODY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,903. THE CURRENT MILEAGE WAS 100,797. UPDATED 12/24/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551609November 9, 2013
VEHICLE SPEED CONTROL, POWER TRAIN, FUEL/PROPULSION SYSTEM
WHEN I STARTED IT UP AND TRIED TO TAKE OFF IT STALLED OUT AND THE WRENCH LIGHT CAME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551378November 7, 2013
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED THEN THE VEHICLE PRODUCED A LOUD NOISE AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS DIAGNOSED WITH AN ISSUE WITH THE TRANSMISSION BUT THE EXACT DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 126,489.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551388November 7, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER DIMMED INTERMITTENTLY WHICH MADE IT DIFFICULT TO SEE THE DISPLAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551091November 6, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT RECEIVED A SERVICE NOTICE FROM THE MANUFACTURER ABOUT A THROTTLE BODY REMEDY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND ROUTINE SERVICE. THE THROTTLE BODY WAS CLEANED BUT THE CONTACT STATED THAT THE VEHICLE BEGAN TO IDLE AT VARIOUS SPEEDS. THE CHECK ENGINE LAMP ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. UPDATED 01/07/2014*LJ THE CONSUMER STATED THE DURING THE TEST DRIVING THE VEHICLE IT WENT INTO FAIL SAFE MODE. THE TECH RESET THE LIGHT AND RETURNED THE VEHICLE. N THE WAY HOME THE VEHICLE WENT INTO FAIL SAFE MODE AGAIN ALMOST CAUSING AN ACCIDENT. UPDATED 01/22/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550435October 31, 2013
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
DRIVING AT 30 MPH ON SECONDARY STREET WHEN VEHICLE LOST POWER AND SERVICE ENGINE LIGHT CAME ON. COASTED TO SIDE OF ROAD TRIED TO PUSH ACCELERATOR TO RAISE RPM. RPM REMAINED AT 1000 AND NOT ENOUGH POWER TO PULL BACK ON THE ROAD. I TURNED VEHICLE OFF AND STARTED THE ENGINE BACK UP WHEN POWER WAS RESTORED AND SERVICE ENGINE LIGHT WENT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550005October 29, 2013
ENGINE
ENGINE MOUNTS , ANTI TORQUE MOUNTS , BROKE OR LOOSE. ENGINE SHIFTS A GOOD 12 INCHES TOWARDS FIREWALL. VEHICLE HAS 45000 MILES, AND IS 5 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549263October 23, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE GAUGES FAILED TO FUNCTION AND OFTEN FLUCTUATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. ...UPDATED 11-18-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549160October 22, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
CPSC: I1390188A. 2006 FORD FIVE HUNDRED. CONSUMER STATED THE LEFT FRONT HEAD LIGHT CAUGHT ON FIRE SPONTANEOUSLY WHILE HAVING BEEN PARKED FOR 30 MINUTES IN THE GARAGE AND ENGINE WAS OFF. *LN THE FIRE DESTROYED THE LEFT FRONT ENGINE AREA. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10547295October 8, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING AT 55 MPH WHEN THE CAR SPUUTERED AND LOST ALL POWER. AT THAT POINT THE CAR WOULD ONLY IDLE WHICH BARELY ALLOWED ME TO PULL OFF THE ROAD INTO A DRIVEWAY. I TURNED IT OFF AND RESTARTED. THE CAR RAN FINE FOR A FEW MILES THEN ,WHILE TURNING OFF A MAIN ROAD THE CAR LOST ALL POWER AND ALMOST CAUSED AN ACCIDENT. I TURNED IT OFF AND ON AGAIN AND WAS ABLE TO GET IT HOME. WHEN I GOT HOME I CHECKED IT FOR CODES AND IT BROUGHT UP A P212 AND P2104 CODE. I HAD THE CAR TOWED TO TRACY FORD WHERE THEY REPLACED THE THROTTLE BODY AT $690+/- PLUS LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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