Ford Fiesta Complaints

3,175 consumer complaints on file.

#11228818July 1, 2019
STRUCTURE:BODY
DRIVER SIDE DOOR LATCH WILL NOT CATCH AND FLIES OPEN. LUCKILY WHEN THE LATCH MALFUNCTIONED I WAS IN A PARKING LOT AND NOT DRIVING. I LEFT MY CAR IN MY WORK PARKING LOT IN THE AM AND CAME OUT OF WORK IN THE PM TO REALIZE THAT MY CAR DOOR DID NOT LATCH WHEN I SHUT IT AND NO LONGER LATCHES. TOOK TO LOCAL FORD DEALERSHIP (LANCE CUNNINGHAM FORD - KNOXVILLE TN) AND WAS TOLD IT WOULD BE 456.00 TO FIX. WHEN ASKED ABOUT THE RECALL FOR THE EXACT PROBLEM (SAFETY RECALL 15S16) I WAS TOLD THAT MY CAR DID NOT QUALIFY. THE CAR HAS 45,600 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228547June 30, 2019
STRUCTURE:BODY
MY 2013 FORD FIESTA DOORS HAVE BECOME UNLATCHED 4 TIMES. THE FIRST TIME WHILE I WAS DRIVING ON THE THE HIGHWAY, THE SECOND TIME WHILE I WAS DRIVING ON THE CITY STREET, THE THIRD TIME WHEN I MADE A RIGHT TURN ON THE CITY STREET AND THE 4TH TIME DRIVING HOME ON THE CITY STREET. I HAVE HAD TO ATTACH CORDS TO MY DOORS TO KEEP THEM CLOSED EACH TIME THEY HAVE SWUNG OPEN. I TOOK THE CAR TO GWINNETT PLACE FORD 3 TIMES BUT THE 4TH TIME I TOOK THE CAR TO ANGELA KRAUS FORD TO GET OUT OF THE VEHICLE. MY CHILDREN HAVE BEEN IN THIS VEHICLE WITH THE DOOR LATCH FAILING. INSTEAD OF FORD GETTING ME OUT THAT VEHICLE AND REPLACING IT WITH ANOTHER WITH THE SAME VALUE THEY INSTEAD TREATED ME TWICE AS IF I WAS A REGULAR CUSTOMER TRADING IN THE CAR AND I WAS ASKED TO PUT MONEY DOWN FOR ANOTHER VEHICLE AND ADD A CO-SIGNER, WHICH I DON'T HAVE SO I WAS DENIED ANOTHER VEHICLE. I PURCHASED THE CAR FROM US AUTO SALES AND THEY TOO ALLOWED ME TO DRIVE AWAY FROM THE LOT WITH CORDS HOLDING MY DOOR TOGETHER BECAUSE THEY COULDN'T APPROVE ME FOR ANOTHER CAR. I REFUSE TO PUT MY CHILDREN AND MYSELF BACK IN THAT DANGEROUS VEHICLE. I DON'T KNOW WHAT TO DO NOW, THE CAR IS JUST SITTING IN MY PARKING LOT WITH CORDS KEEPING THE DOOR CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228262June 28, 2019
UNKNOWN OR OTHER
REAR PASSENGER DOOR LATCH SUDDENLY STOPPED WORKING. MY 3 YEAR OLD SITS ON THAT SIDE. GOD KNOWS WHAT WOULD'VE HAPPENED HAD WE BEEN ON THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222870June 27, 2019
POWER TRAIN
MY VEHICLE IS AFFECTED BY THE PROBLEMATIC POWER SHIFT DUAL-CLUTCH 6 SPEED AUTOMATIC TRANSMISSION. IT HAS BEEN TO THE SERVICE DEPARTMENT TWICE SINCE NOVEMBER 2018 FOR TRANSMISSION ISSUES. FORD CLAIMS MY VEHICLE IS NOT COVERED BY THE POWERTRAIN WARRANTY EXTENSION FOR VEHICLES WITH THIS TRANSMISSION IN THIS RANGE OF YEARS. THEY ARE UNRESPONSIVE TO EXPLAIN WHY I DON'T GET THE EXTENDED COVERAGE WHEN MY VEHICLE CLEARLY QUALIFIES. THERE SHOULD BE POWERTRAIN WARRANTY COVERAGE ON THIS VEHICLE FOR 100K MILES VS 60K MILES. WHEN I ASK ABOUT IT, THEY TELL ME TO FILE A COMPLAINT WITH NHTSA. THE CAR ONLY HAS 53K MILES ON IT. IT HAS SUFFERED FAILED CLUTCHES, WORN INPUT SHAFT BEARINGS, AND PROBABLY A BAD TCM. IT IS IN THE SHOP NOW FOR THE TCM. THE PROBLEMS CAUSE SHUTTERING, LURCHING, POOR ACCELERATION, AND FAILURE TO DOWNSHIFT, WHICH IS DANGEROUS WHEN TRYING TO MERGE INTO TRAFFIC. ALL THESE THINGS HAPPEN FROM A DEAD STOP OR DECELERATION FOR A TURN, AND ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222949June 27, 2019
STRUCTURE:BODY
THE LEFT REAR DOOR LATCH BROKE WHEN THE DOOR WAS CLOSED. THIS HAPPENED IN OUR DRIVEWAY AS WE WERE PREPARING TO LEAVE ON A TRIP. IF THIS LATCH HAD BROKEN WHILE THE VEHICLE WAS BEING DRIVEN IT COULD HAVE RESULTED IN AN ACCIDENT CAUSING DAMAGE TO THIS OR OTHER VEHICLES AND POSSIBLE INJURY OR DEATH TO OCCUPANTS OR BYSTANDERS. FORD RECALLED NEARLY 390,000 2012-2014 FIESTA, FOCUS AND LINCOLN MODELS FOR THIS SAME PROBLEM. THIS VEHICLE WAS MANUFACTURED LESS THAN TWO WEEKS AFTER THE PROBLEM WAS SUPPOSED TO HAVE BEEN FIXED AT THE PLANT IN MEXICO. APPARENTLY THEY SHOULD HAVE RECALLED MORE SINCE THIS VEHICLE WAS EXEMPTED FROM THAT RECALL, BUT OBVIOUSLY HAS THE SAME DEFECT. I AM NOW FORCED TO PAY $300 TO REPAIR A VEHICLE WHICH FORD SHOULD HAVE KNOWN WAS DEFECTIVE. THESE VEHICLES NEED TO BE RECALLED AND REPAIRED AT FORD'S EXPENSE, NOT THE CUSTOMER'S. THE RECALL NOTICE WAS 15F16 REGARDING THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222957June 27, 2019
STRUCTURE:BODY:TRUNK LID
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE TRUNK LID FAILED TO CLOSE PROPERLY AND THE 'BOOT OPEN' WARNING INDICATOR WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PALLOTTA FORD LINCOLN (LOCATED AT 4199 CLEVELAND RD, WOOSTER, OH 44691, (330) 345-6600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 32,682.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222994June 27, 2019
UNKNOWN OR OTHER
REAR PASSENGER DOOR WON'T LATCH. WHEN CAR IS IN LOCKED MODE, YOU CAN OPEN THE DOOR WITHOUT PULLING THE DOOR HANDLE. WHEN IN MOTION DOOR WILL SWING OPEN.*DT CONSUMER STATED BOTH LATCHES WERE REPLACED, REAR PASSENGER AS WELL AS THE PASSENGER DOOR LATCH. VIN IS INVALID.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222636June 26, 2019
ENGINE
DRIVING ALONG AND CAR SHUT OFF HAD IT TOWED TO PEP BOYS AND WAS TOLD THAT IT WAS A CRACK IN CYLINDER VALVE. INFORMED THAT THEY COULD NOT FIX IT AND THEN HAD IT TOWED BUTLER AUTOMOTIVE WHERE IT IS SITTING AS OF 6/25/19.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222484June 25, 2019
POWER TRAIN
WHILE ON STREETS, TRANSMISSION NOISES LIKE ROCKS, CLICKING, AND JERKING OCCURS CONSTANTLY CONTRIBUTING TO FAILURE TO PROCEED SMOOTHLY FROM A STOP AND WHEN ATTEMPTING TO SLOW DOWN IN PREPARATION OF STOPPING. AT TIMES, THERE IS A SUDDEN SLIPPING WITH JERKING FORWARD, ESPECIALLY IF TRAFFIC AHEAD IS SUDDENLY SLOWING DRAMATICALLY. AT TIMES, WHILE SLOWING TO A FULL STOP, THE VEHICLE "JUMPS" FORWARD THEN STOPS. WHILE SLOWLY TURNING LEFT OR RIGHT OR A U-TURN, THE CAR DELIBERATELY BUCKS AND HESITATES BEFORE COMPLETING THE TURN. THESE CONDITIONS ARE A DAY TO DAY COMMON OCCURRENCE. SPEED OR THE LENGTH OF DISTANCE OR TIME IN USE DOES NOT CHANGE THE STATED CONDITIONS, SOUNDS, OR OCCURRENCES. IT HAS BECOME SCARY TO DRIVE, ESPECIALLY AFTER DRIVING AN HOUR OR MORE ON THE FREEWAY AND WHEN I EXIT THE FREEWAY, THE TRANSMISSION AND BRAKING CONDITIONS ARE SO MAGNIFIED THAT SLOWING AT THE END OF A RAMP TO STOP IS FORCEFUL. NOT NORMAL. I HAVE HAD THE BEGINNING OF THESE PROBLEMS SINCE I PURCHASED THIS VEHICLE 6/17/15. OF COURSE THE PROBLEMS, THE DETECTION OF NOISES AND SUDDEN UNUSUAL MOVEMENTS DID NOT OCCUR ALL AT ONCE. I TOOK MY VEHICLE TO KINGMAN'S FORD DEALER FOR ALL MAINTENANCE WHILE IN AZ AND TO A FORD DEALER IN CA. I ASKED THAT MY DESCRIPTION OF PROBLEMS I HEARD AND FELT BE WRITTEN IN THE REPORT OR COMPLAINT SECTION OF EVERY SERVICE REPAIR FORM BUT IT WAS NEVER DONE. ON 4/8/2016, FORD DEALER IN KINGMAN, AZ CALLED ME TO INFORM ME THAT THEY HAD JUST RECEIVED THE NECESSARY PARTS TO CORRECT ALL THE TRANSMISSION AND OPERATING CHARACTERISTICS I WAS EXPERIENCING AND GAVE ME A 2 PAGE POWERSHIFT 6-SPEED TRANSMISSION OPERATING CHARACTERISTICS FORM DATED 9/27/2012 AND IT CONTAINED THE "COMMON SOUNDS A DRIVER MAY NOTICE" REGARDING: DOUBLE CLICKING METAL SOUNDS, COAST DOWN WHINE, CLICKING WHEN ENGINE TURNED OFF, LOW SPEED GRINDING. DOCUMENTATION IS WITH FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222491June 25, 2019
ELECTRONIC STABILITY CONTROL (ESC)
FUSE BOX IS FILLED WITH DIRT. APPARENTLY IT'S AN ISSUE ON 2011 FIESTA. I WAS NOT INFORMED BY FORD ABOUT THE ISSUE. THEY HAD SOME TYPE OF RECALL ON THAT: TSB 17B16. I AM THE ORIGINAL OWNER. THE CAR SHUTS DOWN OCCASIONALLY ON IDLE, WHILE DRIVING IN THE CITY. VERY SUDDEN, "CLEAN" SHUTDOWNS. NO ROUGH IDLE. QUITE OFTEN I WOULD NOT REALIZE THAT THE ENGINE IS DOWN UNTIL I PRESS ACCELERATOR AND THERE IS NO ACTION. IT IS OUT OF THE BLUE. DANGEROUS IN TRAFFIC!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222047June 24, 2019
POWER TRAIN
AFTER 45000 MILES THE CLUTCH PEDAL STARTED TO GET STUCK ON OCCASION. AT 47000 MILES THE TRANSMISSION FAILED WITH THE CLUTCH PEDAL STUCK ALL THE WAY DOWN IN TRAFFIC AND THE TRANSMISSION WAS LEAKING FLUID. IT ENDED UP BEING THE SLAVE CYLINDER THAT NEEDED REPLACING. GIVEN THAT I DO NOT DRIVE A LOT THIS FAILED OUTSIDE OF WARRANTY WHILE MANY OTHER HAVE GOTTEN IT REPLACED UNDER WARRANTY AS IT APPEARS TO FAIL ON 2014 MODELS BETWEEN 40000 AND 50000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222087June 24, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES), BUT THE FAILURE RECURRED. THE CONTACT STATED THAT WHEN THE DOORS WERE CLOSED, THEY DID NOT LATCH. THE CONTACT CALLED WALDORF FORD AT 301-234-7591 (LOCATED AT 2440 CRAIN HWY, WALDORF, MD 20601) AND WAS INFORMED TO CALL NHTSA. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222247June 24, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT CELLA FORD (3210 DOCTOR M.L.K. JR BLVD, NEW BERN, NC 28562, (252) 638-4011) REPAIRED THE VEHICLE PER AN UNKNOWN RECALL REGARDING THE DOOR LATCHES. IMMEDIATELY AFTER LEAVING THE DEALER, THE REAR PASSENGER DOOR LATCH FAILED AGAIN AND WAS REPLACED FOR FREE. OVER TIME, EACH OF THE DOOR LATCHES THAT WERE REPLACED PER THE RECALL ALSO FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222314June 24, 2019
POWER TRAIN
MY TRANSMISSION IS SLIPPING. WHEN TRYING TO ACCELERATE, ENGINE WILL REV, RPM INCREASE, BUT SPEED WON'T CHANGE. THIS IS CAUSED SAFETY ISSUES FOR MYSELF AND MY PASSENGERS AS IT IS DIFFICULT TO INCREASE SPEED AND KEEP UP WITH ON GOING TRAFFIC. MY CAR IS UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221498June 20, 2019
POWER TRAIN, SUSPENSION
BEEN NOTICING NOW WITH THE FORD FIESTA 2018 THAT MY THIRD GEAR. LOSES THE GRIP GOING UP HILL. BEEN LIKE THIS FOR A FEW WEEKS. I HAVE TAKEN THE CAR TO THE DEALER. TWO TIMES HAVE THEY REPAIR IT. YET, SADLY SEEMS THAT THIS WILL BE THE THIRD AND FINAL TIME. CAN'T BELIEVE FORD DOESN'T DO DURABLE MANUALS ANYMORE. THE ISSUES ARE A LOT ON THE HIGHWAY. CAN'T AFFORD A CRASH OR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221158June 19, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ON 6/16/19 I WAS DRIVING ON THE I89 IN VERMONT AND BOTH OF MY HEADLIGHTS WENT OUT ON THE INTERSTATE. THIS SCARED ME AS I HAD NO VISIBILITY ON THE INTERSTATE. MY HIGH BEAMS WERE ABLE TO WORK, AND EVENTUALLY, I TURNED BY LOW BEAMS BACK ON. THEY SEEMED TO WORK. THEY THEN CUT OUT AGAIN. THIS HAPPENED OFF AND ON FOR THE REST OF MY DRIVE HOME. LUCKILY I WAS ABLE TO MAKE IT BACK HOME. I TOOK MY CAR TO THE FORD DEALERSHIP THE NEXT DAY. TODAY 6/19/19 THEY REPORTED THAT THERE WAS CORROSION IN MY FUSE BOX, AND THEY REPORTED THE CHEAPEST OPTION WAS $500 TO CLEAN THE BOX, AND REPLACE THE PINS. I ASKED THEM WHAT WOULD STOP THE CORROSION, THEY SAID THERE WAS NO GUARANTEE THAT THE CORROSION WOULD STOP. WHEN I LOOKED ONLINE IT APPEARS THAT SEVERAL OTHER PEOPLE HAVE HAD ISSUES WITH THIS SAME PROBLEM. HTTP://WWW.CARPROBLEMZOO.COM/FORD/FIESTA/HEADLIGHTS-PROBLEMS.PHP SO IT IS ONLY A MATTER OF TIME BEFORE SOMEONE DRIVING A FORD FIESTA GETS INTO A CAR ACCIDENT BECAUSE THERE HEADLIGHTS SUDDENLY STOP WORKING ON THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220660June 17, 2019
POWER TRAIN
WHEN PREPARING TO STOP AT A RED LIGHT, THE CAR SUDDENLY SURGED FORWARD. I PULLED INTO A PARKING LOT AND AGAIN, WHEN TRYING TO STOP, THE CAR SURGED FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219425June 12, 2019
POWER TRAIN
WHEN AT A COMPLETE STOP THE CAR SHAKES. WHEN PRESSING ON THE GAS FROM A COMPLETE STOP THE CAR SHUDDERS AND STALLS. WHEN DRIVING AT A SLOW PLACE (UNDER 30 MPH) THE CAR WILL VIBRATE BRIEFLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219526June 12, 2019
UNKNOWN OR OTHER
I AM GETTING A LOUD STATIC POPPING SOUND FROM THE RADIO.. RADIO TURNS OFF AND ON .LIGHTS INSIDE THE DASHBOARD FLASH ON AND OFF. HEADLIGHTS DIM..THE NOISE IS VERY LOUD AND SCARY. IT HAPPENS INTERMITTING NO SPECIAL TIME .. AT TIMES MAKES THE NOISE AND THE CAR ISN'T EVEN ON. IT HAS HAPPENED WHEN I AM DRIVING AND AT TIMES WHEN I OPEN THE CAR DOOR. I NEVER KNOW WHEN ITS GOING TO HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219399June 11, 2019
ELECTRICAL SYSTEM, POWER TRAIN
THE VEHICLES TRANSMISSION ABRUPTLY DOWN SHIFTED WHILE DRIVING AT A HIGH SPEED. I ALMOST WAS REAR ENDED HAD I NOT MOVED ASIDE. THIS HAS HAPPENED TWICE. THERE HAVE BEEN NUMEROUS REPORTS OF FAULTY TRANSMISSION AND ELECTRICAL PROBLEMS WHERE IT STEMS FROM. I WAS A DIE HARD FORD OWNER UNTIL FORD REFUSES TO REPAIR THE ISSUE. MAINTENANCE HAS ALWAYS BEEN ON TIME, AND NOT JUST OIL CHANGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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