Ford Fiesta Complaints

3,175 consumer complaints on file.

#11244525August 16, 2019
ENGINE, POWER TRAIN
LACK OF POWER; GRINDING NOISE AT AROUND 20-30MPH;SHUDDERING; ACCELERATION SLIPS; ENGINE OIL LEAKS; CLUNKING NOISES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244540August 16, 2019
POWER TRAIN
EXCESSIVE SHUTTER AT ACCELERATION, UP SHIFT AND WHEN MAKING TURNS; TRANSMISSION PULLS WHEN SHIFTING INTO GEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244543August 16, 2019
POWER TRAIN
EXCESSIVE SHUTTERING AT ACCELERATION, ON UP SHIFTS, AND WHEN MAKING TURNS. SHUTTERS ON TAKE OFF AND WHEN SHIFTING INTO GEARS. FEELS LIKE IT IS GOING TO STALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244327August 16, 2019
STRUCTURE:BODY
THE DOOR LATCH ON THE BACK DOOR DOESN'T WORK, I SEE A RECALL FOR MY SPECIFIC VEHICLE TYPE BUT NOT MY VIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244403August 16, 2019
POWER TRAIN
CAR IS PARKED, DUE TO SHUDDERING, STALLING AND LACK OF POWER. NO FAITH IN THE VEHICLE, WON'T SELL BECAUSE I DON'T WANT IT TO BECOME SOMEBODY ELSE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244159August 15, 2019
UNKNOWN OR OTHER
WHEN ACCELERATING, THE TRANSMISSION HAS STALLED AND LURCHED SINCE PURCHASING THE VEHICLE. I HAVE TAKEN MY CAR TO MULTIPLE DEALERSHIPS NUMEROUS TIMES (SOMETIMES REPAIRS WERE MADE BUT THE PROBLEM WAS NOT FIXED, AND MANY TIMES I WAS TOLD THE STALLING, RATTLING, AND LURCHING WAS NORMAL). I DO NOT FEEL THE VEHICLE IS SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244196August 15, 2019
POWER TRAIN
TRANSMISSION CLUTCH SHUDDER THIS CAR IS OWNED BY MY 83 YEAR OLD FATHER. I AM HIS POA. FOR A WHILE HE NOTICED THAT WHEN HE PUT HIS FOOT ON THE GAS THE CAR WOULD HESITATE. IT GOT REALLY BAD LAST WEEK. WE HAD IT TOWED TO HOFFMAN FORD. THEY TOLD US ABOUT THE RECALL AND I READ MANY ARTICLES ABOUT IT ONLINE AS WELL AS THE LAWSUIT. THE DEALERSHIP DIAGNOSED THE PROBLEM AS THIS RECALL HOWEVER BECAUSE HE WAS AT 106,000 MILES IT WAS NOT COVERED AND IT WOULD COST $2500 TO FIX IT. THE CAR IS NOT WORTH THAT MUCH. IF FORD KNEW THERE WAS A PROBLEM THAN THIS SHOULD BE FIXED BY FORD AT NO COST NO MATTER THE MILEAGE. HE IS NOW WORRIED ABOUT HIS SAFETY AND SO AM I. I CONTACTED FORD CORPORATE AND THEY TOLD ME THAT HE CAN FIX IT AND SAVE THE RECEIPT. IF THE RECALL CHANGES THEN HE COULD GET REIMBURSED. THIS IS UNACCEPTABLE. ALSO THE DEALERSHIP CHARGED ME $160 TO DO A DIAGNOSTIC AND DID NOT FIX ANYTHING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243899August 14, 2019
POWER TRAIN
I WAS DRIVING AND ATTEMPTING A TURN. THE TRANSMISSION SHUDDERED AND STOPPED MOVING. LIKE I WAS IN NEUTRAL. I NEARLY GOT HIT. I STOPPED THE CAR RESTARTED IT AND DROVE AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243923August 14, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 40 MPH ON AN INCLINE, THE VEHICLE FAILED TO ACCELERATE. ALSO, WHILE AT A COMPLETE STOP, THE VEHICLE ABRUPTLY JERKED AND GRADUALLY ACCELERATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT REFRAINED FROM DRIVING HIGHWAYS SPEEDS OUT OF CONCERN THAT THE VEHICLE WOULD LOSE ACCELERATION AND CRASH. WYATT JOHNSON FORD (646 THOMPSON LANE, NASHVILLE, TN 37204, 615-244-3615) WAS CONTACTED AND DIAGNOSED THAT THE CLUTCH AND TRANSMISSION FAILED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243936August 14, 2019
POWER TRAIN
THE TRANSMISSION FEELS LIKE IT IS SLIPPING. IT MAKES A GRINDING NOISE AS WELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244041August 14, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
MY VEHICLE HAS BEEN SHUDDERING FOR YEARS AND UNTIL EVEN THE LAST DAY THEY EXPLAINED THAT IT WAS NORMAL FOR THAT TYPE OF VEHICLE TO REACT WITH THE SHUDDERINGS BEFORE TAKING OFF. THE CHECK ENGINE LITE KEEPS COMING ON AND AFTER DRIVING FOR ABOUT A MINUTE CAR DOES NOT REVERSE AT ALL UNTIL CARS SHUT OFF. CAR RIGHT NOW IS NOT BEING DRIVEN BECAUSE ITS BEEN A SAFETY HAZARD FOR SOME TIME NOW. THIS IS MY ONLY WAY OF TRANSPORTATION. I NOW HAVE BEEN RENTING CARS WHILE I STILL PAY OFF THIS CAR TILL THIS DAY. THE FORD DEALERSHIP HAS BEEN LYING TO ME. I HOOKED UP THE COMPUTER AND GOT A LOW CLUTCH DUAL CONTROL SYSTEM ERROR. I GOT THE PART CHANGED OUT AND CAR CONTINUES TO HAVE CHECK ENGINE LITE. I USE THIS VEHICLE TO PICK UP MY DAUGHTER EVERY MONTH. FOR YEARS DRIVING THIS VEHICLE NEVER REALIZED HOW FORD HAS PUT ME AND MY DAUGHTER IN DANGER BY HAVING THESE FAULTY VEHICLES WITH MESSED UP TRANSMISSION THAT DIDN'T BELONG IN THESE TYPES OF VEHICLE. I TOOK THE VEHICLE TO GET FIXED ONCE AND THEY TOLD ME IT WAS A RECALL AND WOULDN'T HAPPEN AGAIN AFTER THE FIX AND IT CONTINUED AFTER SOME TIME TO GO BACK TO ITS USUAL SHAKE BEFORE TAKE OFF. LIKE I SAID THE LAST TIME I WENT FOR OIL CHANGE AND FULL INSPECTION OF VEHICLE AT SCARSDALE FORD DEALERSHIP THE MECHANIC SAID HE TOOK IT OUT FOR A DRIVE AND SAW NOTHING WRONG WITH MY CAR. AFTER I DROVE IT OUT THE DEALERSHIP CAR CONTINUED TO SHAKE AND KNEW THAT HE WAS LYING. THEY JUST DONT WANT TO FIX THE PROBLEM. PLEASE HELP I OWE OVER $4000 LEFT ON PAYMENTS AND THIS CAR ISNT WORTH NOT EVEN A PENNY FOR THE DANGER IT PUT ME THROUGH EVERYTIME I TOOK THE CAR OUT FOR A DRIVE. WHENEVER MY CAR CHECK ENGINE LITE CAME ON WAS WHEN I WAS ON LOCAL ROADS AND HIGHWAY. THE CAR AS OF NOW DOES NOT REVERSE BUT WHEN DRIVEN IT ALSO DOESNT CHANGE ITS GEARS PROPERLY IT SKIPS GEAR 2 SOMETIMES AND CAR SHAKES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243699August 13, 2019
ENGINE, POWER TRAIN
VEHICLE ENGINE STALLS WHEN IN TRAFFIC. WHEN I DECELERATE AND ENGAGE THE CLUTCH (MANUAL TRANSMISSION), SOMETIMES THE ENGINE SPEED WILL GO SO LOW, THE ENGINE STALLS. IT USUALLY HAPPENS IN VERY HEAVY TRAFFIC AND I HAVE TO ENGAGE THE CLUTCH. THIS ALWAYS HAPPENS WHEN THE VEHICLE IS IN MOTION. THIS HAPPENS PRETTY MUCH ANYWHERE, STREET, HIGHWAY, FREEWAY, DRIVE WAY. IT ONLY HAPPENS WHEN THE CLUTCH IS ENGAGED. IF THE CAR IS IN GEAR AND THE CLUTCH IS NOT ENGAGED, IT WONT STALL. I DID TAKE IT TO HEMBORG FORD IN NORCO, CA AND THEY REFLASHED THE COMPUTER, BUT IT STILL IS HAPPENING. YESTERDAY 12 AUG, I WAS ENTERING A ROADWAY AND A VEHICLE JUMPED IN FRONT OF ME. I APPLIED BOTH THE BRAKES AND CLUTCH AND WHEN I TRIED TO ACCELERATE, THE ENGINE WAS STALLED CREATING A VERY DANGEROUS SITUATION AS I WAS ALREADY COMMITTED TO ENTERING THE ROADWAY AND VEHICLES WERE APPROACHING ME FROM BEHIND AT A VERY HIGH RATE OF SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243136August 11, 2019
POWER TRAIN
I FIRMLY BELIEVE MY VEHICLE WAS MEANT TO BE INCLUDED IN THE DUAL CLUTCH TRANSMISSION RECALL BUT MY VIN NUMBER WAS NEVER INCLUDED IN RECALL SEARCHES. HOWEVER, I HAD BEEN HAVING SLIGHT ISSUES WITH IT FOR A WHILE, LIKE IT SEEMING TO SLIP GEARS OR EVEN 'CATCH' AT TIMES. I HAD TAKEN IT TO THE DEALERSHIP WHERE I BOUGHT IT AND TOLD THEM WHAT I THOUGHT IT COULD BE. I'M A SMALLER FEMALE, AND THE MAN I SAID IT TO LAUGHED AND TOLD ME THAT WAS HIS JOB AND NOT MINE AND THAT I DIDN'T NEED TO WORRY ABOUT IT. FINALLY IN MAY OF LAST YEAR, I WAS DRIVING ON THE INTERSTATE (IN A STRAIGHT STRETCH ABOUT TO GET OFF AN EXIT) AND OUT OF NOWHERE MY CAR BASICALLY STARTED STALLING OUT, AND JERKING AND KICKING BACK. GETTING IT BACK HOME WAS A NIGHTMARE, DUE TO IT HAVING SUCH TROUBLE GOING UPHILL OR EVEN TAKING OFF FROM A STOP. AFTER THAT HAPPENED, I CALLED THE DEALERSHIP WHERE I HAD PURCHASED IT AND TOLD THEM WHAT HAPPENED. THEY AGAIN SAID MY CAR WAS NOT PART OF THAT RECALL. I CALLED THE CORPORATE OFFICE, I'VE DONE EVERYTHING I CAN THINK OF. THAT CAR HAS SAT IN ONE SPOT FOR OVER A YEAR, I STILL MAKE MY MONTHLY PAYMENTS. I EVEN GOT ONE OF THOSE CODE READERS AND RAN IT ON MY CAR, AND SURE ENOUGH IT SAID WHAT I'VE BEEN SAYING ALL ALONG. I HAD TO QUIT A GOOD PAYING JOB AND START WORKING AT A NEARBY GAS STATION BECAUSE I HAVE NO WAY TO GET TO A JOB FURTHER AWAY, LET ALONE ENOUGH TO PAY FOR A TOW OR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242999August 10, 2019
POWER TRAIN
THE TRANSMISSION SHUDDERED AND DELAYED PROPULSION SINCE I BOUGHT THE CAR IN 2011-12. TOOK IT TO DEALERS NUMEROUS TIMES FOR "UPDATES" AND LISTENED TO A VARIETY OF EXCUSES AS TO WHY THE SHUDDERING-- BUT THEY NEVER FIXED THE PROBLEM. EVENTUALLY, LAST MONTH A DAY AFTER MY ENGINE LIGHT CAME ON AND WARNED OF TRANSMISSION PROBLEMS, THE FIESTA STOPPED PROPELLING MY CAR NUMEROUS TIMES ON THE WAY HOME. AFTER STOPPING ALONG THE HIGHWAY FOR A COUPLE MINUTES, THE CAR WOULD MOVE FORWARD AGAIN. MY CAR NOW SEATS IN MY GARAGE, UNDRIVEABLE WITH AN APPARENTLY FAILED TRANSMISSION. SERVICE CENTER THAT JUST EXAMINED THE PROBLEM QUOTED ME $4,400 TO INSTALL NEW TRANSMISSION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243011August 10, 2019
ENGINE
SATURDAT JULY 30, 2019MY VEHICLE OVERHEATED.VEHICLE WAS TAKEN IN FOR COOLING MAINTENANCE. RADIATOR THERMOSTAT AND COOLING RESERVOIR WAS CHECKED. I WAS ADVISED TO MONITOR THE COOLANT LEVEL. ON AIGUST 10, 2019 WHILE DRIVING 75 MPH, THE TEMPERATURE GAUGE DISPLAYED "OVERHEATING". I PULLED OVER AND OPENED THE HOOD. WHEN I OPEN THE HOOD THE COOLANT WAS BOILING. I WAITED 20 MINS FOR THE BOILING TO SUBSIDE. I SLOWLY REMOVED THE CAP AND THE COOLANT LEVEL STARTED TO RISE WHICH WAS THE SAME ISSUE AS BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242810August 9, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING 60 MPH ON THE FREEWAY, THE CONTACT FELT AN EXPLOSION AND THE VEHICLE STALLED. IT WAS UNKNOWN IF ANY WARNING INDICATORS WERE ILLUMINATED BESIDES THE AIR BAG INDICATOR, WHICH WAS ALREADY ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO FORD OF ORANGE (1350 W. KATELLA AVENUE, ORANGE, CA 92867, 888-697-3989) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DAMAGED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242828August 9, 2019
POWER TRAIN
MY VEHICLE SHIFTED OUT OF GEAR IN A DANGEROUS AREA ON THE HIGHWAY AND I WAS NEARLY HIT BY ANOTHER VEHICLE AS MY CAR SLOWED. I HAD TO PULL OFF THE SIDE OF THE ROAD WHERE I RESTARTED THE CAR ONLY FOR IT TO ENGAGE "LIMP MODE" WHICH WASN'T ENOUGH POWER TO GET ME OFF THE HIGHWAY SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242527August 8, 2019
STRUCTURE:BODY
I TOOK THE VEHICLE IN TO A DEALERSHIP SEVERAL YEARS AGO TO ADDRESS THE FAULTY DOOR LATCH ASSEMBLY (PASSENGER-SIDE REAR) AS PER THE RECALL ON THIS VEHICLE. I WAS TOLD THAT THIS WAS DUE TO A DESIGN FLAW IN THE ASSEMBLY (BASICALLY USING A CHEAP PART THAT EASILY BREAKS). LAST YEAR, I HAD ANOTHER DOOR LATCH ASSEMBLY (DRIVER-SIDE REAR) FAIL AFTER HAVING ALL FOUR OF THEM SUPPOSEDLY REPLACED. I ONCE AGAIN TOOK IT TO THE DEALER WHO CHARGED SEVERAL HUNDRED DOLLARS AS IT WAS OUTSIDE OF THE 1 YEAR WARRANTY WINDOW. THE DEALER AND FORD BOTH TOLD ME I WAS OUT OF LUCK AND IT WAS MY PROBLEM. JUST LAST NIGHT I HAD ANOTHER ASSEMBLY FAIL, THIS TIME THE DRIVER-SIDE FRONT. I REFUSE TO PAY ANY MONEY TO THEM AS THESE THINGS ARE CLEARLY FAULTY AND A SAFETY HAZARD, BUT THEY REFUSE TO ADDRESS THE ISSUE PROPERLY. I WOULD LIKE TO KNOW WHAT RECOURSE I HAVE TO FORCE THEM TO FIX THIS SAFETY ISSUE PROPERLY ONCE AND FOR ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242667August 8, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 FORD FIESTA. WHILE DRIVING 45 MPH, THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER. THE CONTACT CALLED LARRY MILLER FORD (460 E AUTO CENTER DR, MESA, AZ 85204 (480) 569-7713) AND WAS INFORMED THAT THEY WANTED TO CHARGE HIM FOR THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT WANT TO PAY FOR THE DIAGNOSTIC FEE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED TWO CASE NUMBERS. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNKNOWN. *BF CONSUMER STATED WHILE DRIVING APPROXIMATELY 45 MILES PER HOUR THE AIR BAGS LIGHT CAME ON. I TOOK THE CAR TO THE AUTO SHOP AND THEY SAID THE AIRBAGS WILL NOT DEPLOY. I WAS TOLD THAT IT IS A MANUFACTURER DEFECT. SALAZAR USED CARS WENT OUT OF BUSINESS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242689August 8, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE ENGINE MALFUNCTION SERVICE LIGHT CAME ON AND THE SORRY BOTTLE POSITION SENSOR KEEPS ON SAYING IT'S SPELT FAULTY, BUT WHEN I REPLACED THE THROTTLE BODY AND REPLACED THE GAS PEDAL IT WAS STILL HAVING ISSUES, AND NOW I'M BARELY GETTING TO AND FROM WORK ANYMORE OR ANYWHERE ELSE, EVEN DOWN THE STREET BECAUSE IT CONTINUES TO PUT ITSELF IN SAFE MODE. SO I AM OUT FOR A THOUGHT OF BODY AND A GAS PEDAL, AND IT'S STILL NOT FIXED THE ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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