Ford Fiesta Complaints

3,175 consumer complaints on file.

#11280495November 16, 2019
UNKNOWN OR OTHER
I JUST BOUGHT A 2012 FORD FIESTA FROM A DEALERSHIP BACK IN AUGUST. I SEARCHED THE WEBSITE, ONCE THE ISSUE CAME TO SURFACE, AND IT IS PART OF A RECALL. THE RECALL IS THE EXACT ISSUE THAT STARTED ON MY CAR LAST NIGHT. THE DOOR DOESN'T CLOSE AT ALL/THE LATCH DOESN'T WORK. I HAVE BEEN PAYING MONTHY PAYMENTS ON THIS CAR AND NOW I NEED SOME INFORMATION ON HOW TO GET MY CAR FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280340November 15, 2019
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
WHEN I PURCHASED MY VEHICLE NEW I HAD SEVERAL PROBLEMS WITH THE TRANSMISSION. AFTER SEVERAL TRIPS TO JOE COTTON FORD IN CAROL STREAM, IL THERE WAS NO REMEDY BESIDES REMOVING THE CABLES FROM THE BATTERY TO RESET THE VEHICLE'S COMPUTER. ON SEPTEMBER OF THIS YEAR I RECEIVED A LETTER FROM FORD MOTOR CO. TO ADVISE THAT THEY NEED TO DO A SOFTWARE UPDATE DUE TO A TCM CIRCUIT FAILURE. I TOOK MY VEHICLE TO FRIENDLY FORD 333 E IRVING PARK, ROSELLE, IL, ON MONDAY NOVEMBER 11, 2019, SO THEY CAN RECTIFY THE PROBLEM. PRIOR TO TAKING MY VEHICLE TO THE DEALERSHIP I REMOVED THE BATTERY CABLES. APPARENTLY THE DEALERSHIP WAS NOT ABLE TO INSTALL THE NEW SOFTWARE. THE SERVICE ADVISOR ADVISED ME THAT THE CARD CODE READER WAS NOT ABLE TO IDENTIFY THE ERROR MESSAGE AND THEY HAD TO CHARGE ME. MY VEHICLE WAS AT THE DEALERSHIP FOR SEVERAL DAYS AND THEY LOANED ME A CAR WHILE IT WAS IN SERVICE. I WAS CHARGED $199.00 FOR THEM TO LOOK AT THE PROBLEM AND SINCE THEY COULD NOT UPDATE THE SOFTWARE I HAD TO PAY THE BILL. I CALLED FORD MOTOR CO. FOR ASSISTANCE AND THE AGENT TOLD ME THAT THERE WAS LITTLE THEY CAN DO SINCE THE DEALERSHIP IS A FRANCHISE. THIS IS UNJUST THAT I WAS CHARGED FOR SOMETHING I WAS ADVISED THAT WOULD BE FREE OF CHARGE. I HOPE TO BE REIMBURSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279923November 13, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
OVER THE SUMMER 2019, PASSENGER LEFT SIDE DOOR DID NOT LATCH. CHILD LOCK WAS ON. UPON DISCOVERY OF DEFECT, IT WAS TAKEN TO FORD TO REPAIR. ON NOVEMBER 12, 2019, DRIVER'S SIDE DOOR DID NOT WANT TO LATCH. WENT TO CHECK ON THE CAR NEXT DAY, AND THE DOOR LATCHES WITHOUT PROBLEMS MORE THAN ONCE. FILING A COMPLAINT BECAUSE IT HAS HAPPENED TWICE IN THE SAME YEAR WITH DIFFERENT CAR DOORS. WILL TAKE TO FORD AGAIN ON NOVEMBER 15TH TO HAVE IT LOOKED AT TO MAKE SURE THERE ARE NO ADDITIONAL PROBLEMS WITH THE CAR. BOTH TIMES THE VEHICLE WAS STATIONARY WHEN THIS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279695November 12, 2019
POWER TRAIN
TRANSMISSION NOISE JUST BEFORE THE #3 SHIFT RATHER IT UP A UPSHIFT OR DOWNSHIFT. THE VEHICLE HAS A FAULTY CLUTCH AND THE SLAVE CYLINDER IS NOISY. THE #3 SHIFT NOISE MAY BE FAULTY SHIFT SYNCHRONIZER OR A DAMAGED SHIFT FORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278877November 8, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 80 MPH, THE RPMS INCREASED AND THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL DID NOT WORK. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KUNES COUNTRY FORD STATELINE SUPERSTORE OF ANTIOCH (847-395-3900, LOCATED AT 104 ROUTE 173, ANTIOCH, IL 60002) WHERE IT WAS DIAGNOSED THAT THE DUAL CLUTCH ACCELERATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278502November 6, 2019
STRUCTURE:BODY
THE DOOR LATCH ON MY CAR BROKE AFTER PUTTING SOMETHING IN THE BACK SEAT. THE REAR PASSENGER DOOR WOULD NOT STAY CLOSED THE DOOR IS VERY RARELY USED. DID NOT QUALIFY FOR THE RECALL THAT OTHER FORD FIESTAS HAVE FOR THE EXACT SAME PROBLEM DUE TO DATE OFF BY ONLY 1-2 MONTHS OF CAR MANUFACTURED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278041November 4, 2019
POWER TRAIN
THE TRANSMISSION IS VERY ROUGH WHEN SHIFTING, HESITATING, SKIPPING, DOES NOT SHIFT SMOOTHLY OR EASILY. I HAVE HAD THE VEHICLE SERVICED AND BEEN TOLD OTHER TRANSMISSIONS HAVE THE SAME PROBLEM. ON NOVEMBER 3 2019 THE CHECK ENGINE LIGHT AND MAINTENANCE LIGHT CAME ON THE DASHBOARD. THE WARNING MESSAGE SAID TRANSMISSION NEEDS TO BE SERVICED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277753November 3, 2019
VISIBILITY/WIPER, EXTERIOR LIGHTING
DRIVING ON A TWO WAY ROAD, THE LOW BEAM HEAD LIGHTS WENT OUT. I COULD NOT SEE. I WAS LUCKY THAT THE HIGH BEAMS WORKED. THE PROBLEM WAS WHEN ANOTHER CAR WAS COMING TOWARDS ME AND I HAVE SWITCH TO THE LOW BEAMS. I REACHED MY DESTINATION BUT THE PROBLEM PERSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277322October 31, 2019
AIR BAGS
AIR BAG LIGHT ON CONTINUOUSLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277391October 31, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 FORD FIESTA. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE CONTACT NOTICED THAT EVERY TIME FUEL WAS PLACED IN THE TANK, THE VEHICLE SHUDDERED. ALSO, WHILE THE VEHICLE WAS STATIONARY, IT STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VACUUM FUEL LINE WAS UNABLE TO BLEED UP THE FUEL TANK VACUUM. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,298.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277084October 30, 2019
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE), SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STARTED TO VIBRATE VIOLENTLY. THE CONTACT TURNED THE VEHICLE AROUND AND ATTEMPTED TO DRIVE HOME, WHICH WAS IN CLOSE PROXIMITY. WHEN THE CONTACT ATTEMPTED TO BRAKE, THE BRAKE PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO FORD OF CLERMONT (1101 E HWY 50, CLERMONT, FL 34711) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE REAR WHEEL BRAKE FLUID LINE NEEDED TO BE REPLACED DUE TO A SHUDDER THAT OCCURRED WHILE DRIVING. AFTER THE BRAKE LINE WAS REPLACED, THE DEALER CALLED THE CONTACT AND INFORMED HIM THAT THE ENTIRE BRAKE ASSEMBLY NEEDED TO BE REPLACED. AFTER THE REPAIRS WERE PERFORMED, THE DEALER CALLED THE CONTACT BACK AND ADVISED HIM THAT THE ABS NEEDED TO BE REPLACED AS WELL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. *BF CONSUMER RECEIVED A LETTER FROM THE MANUFACTURER, LETTER STATED THE CONTACT MIGHT OF HIT SOMETHING AND COULD HAVE CAUSED THE BRAKELINE TO BREAK. ALTHOUGH, VEHICLE WAS REPAIRED IT COULD HAPPEN AGAIN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277108October 30, 2019
POWER TRAIN
MY CAR HAS HAD TRANSMISSION ISSUES SINCE I BOUGHT THE VEHICLE. I HAVE HAD IT SERVICED SEVERAL TIMES UNDER THE WARRANTY BUT AM STILL HAVING ISSUES, EVEN AFTER ALL THE SERVICES AND NOW I AM OUTSIDE OF THE EXTENDED WARRANTY & THEY WANT ME TO PAY FOR ALL REPAIRS DUE TO THE FAULTY TRANSMISSION IN THE FORD FIESTAS. I WAS FIRST TOLD IT WAS A LIFETIME WARRANTY BUT TURNS OUT THEY JUST EXTENDED IT TO 150,000 MILES, WHICH I WAS BARELY OVER. I EXPERIENCED LUNGING FORWARD, LOSS OF POWER AND WHAT SOUNDS LIKE METAL SCRAPING AGAINST METAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277149October 30, 2019
EXTERIOR LIGHTING
2012 FORD FIESTA - LOW BEAM HEADLAMPS FAIL INTERMITTENTLY. THEY WORK SOMETIMES AND SOMETIMES THEY DON'T. WHEN THEY ARE WORKING THEY CAN SUDDENLY SHUT OFF. A LITTLE RESEARCH SHOWS THAT THE LOW BEAM RELAY FOR THE HEADLAMP HAS SOME CORROSION BUILT UP ON IT AND IS CAUSING THE ISSUE. HAVEN'T YET BEEN ABLE TO REPAIR IT. THIS IS HAPPENS WHILE DRIVING DOWN THE ROAD. IT HAPPENS ON A CITY STREET AND ON THE HIGHWAY. THE LOSE OF HEADLAMPS WHILE DRIVING AT NIGHT SEEMS SEEMS TO BE RATHER DANGEROUS. I COULD UNDERSTAND IF IT WAS A BULB THAT WENT OUT BUT CORROSION ON THE TERMINALS OF THE RELAY MIGHT NOT BE REPAIRABLE WITHIN A REASONABLE COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276875October 29, 2019
UNKNOWN OR OTHER
THIS CAR HAS BEEN TRASH EVERY SINCE I DROVE IT OFF THE LOT I HAVE HAD TO HAVE THIS CAR SERVICED SO MANY TIMES FOR SO MANY DIFFERENT REASONS. MY COMPLAINT TODAY IS THE COMPRESSOR HAS GONE OUT PLUS IT IS MAKING A KNOCKING NOISE WHEN I TURN ON THE HEATER. ANY SUGGESTIONS? HAS ANY ONE ELSE COMPLAINED? IF YOU CHECK THE HISTORY ON THIS CAR YOU WILL FIND ALL THE TROUBLE I HAVE HAD TO ADDRESS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271420October 27, 2019
FUEL/PROPULSION SYSTEM
WHEN FINISH PUMPING GAS AND START THE CAR THE CAR STARTS TO SHAKE AND STOPS COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271230October 26, 2019
STRUCTURE:BODY
4/2019 FOUND OUT ABOUT DOOR RECALL. QUIRK FORD SAID THEY FIXED ALL 4 DOORS BEFORE I BOUGHT THE CAR IN 9/2016 HOWEVER 4/2019 MY BACK DRIVERS SIDE DOOR LATCH BROKE AND I COULD NOT LOCK THE DOOR. IT KEPT OPENING WHILE DRIVING. FIXED IT. 10/19 MY FRONT PASSENGER DOOR HAD THE SAME ISSUE AND THE CABLE IN THE DOOR BROKE AS WELL. KEPT OPENING WHEN DRIVING EVEN THOUGH I TIED IT WITH A CORD. NOTHING HAPPENED TO THE DOORS PRIOR TO THE LATCHES FAILING. GOT THIS FIXED I AM AFRAID THIS MAY HAPPEN WITH THE OTHER DOORS AND RESULT IN A SERIOUS ACCIDENT. I FEEL THEY ARE STILL USING DEFECTIVE LATCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270124October 22, 2019
ELECTRICAL SYSTEM
DUE TO MOISTURE AND DEBRIS GETTING INTO THE FUSE BOX UNDER THE HOOD OF THE VEHICLE, THE RELAY FOR THE LOW BEAM HEADLIGHTS HAS CORRODED AND ONE OF THE PINS IS CORRODED INTO THE FUSE BOX. THIS HAS LEFT ME WITHOUT THE USE OF MY LOW BEAM HEADLIGHTS. I HAVE CONTACTED FORD US AND WAS TOLD THERE WAS NOTHING THEY COULD DO. THE REPAIR FOR THIS ISSUE WILL COST APPROXIMATELY $1500 FROM THE DEALER FOR PARTS AND LABOR WITHOUT ANY SOLUTION TO THE SEALING OF THE FUSE BOX. WHEN I CALLED FORD US CUSTOMER SERVICE AND REQUESTED TO SPEAK WITH A SUPERVISOR REGARDING THE ISSUE, THEY HUNG UP ON MY. THIS PROBLEM HAS BEEN ONGOING WITH 2011-2013 FORD FIESTAS. THIS IS A SAFETY CONCERN AS THE HEADLIGHTS JUST QUIET WORKING. THIS FUSE BOX ALSO CONTROLS VARIOUS OTHER CRITICAL COMPONENTS OF THE VEHICLE AND IS TIED INTO THE MAIN WIRING HARNESS. THE CORROSION ISSUES CAN ALSO AFFECT THOSE SYSTEMS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269901October 21, 2019
ENGINE
WHILE DRIVING THE TEMPERATURE WAS AT THE HIGHEST LEVEL WITHOUT ANY WARNING FROM THE SENSORS. I TURNED AROUND AND WENT HOME AND LET IT SIT FOR A FEW DAYS. CAR WOULD NOT START. TOWED IT TO THE DEALERSHIP AND THEY SAID THE COOLANT LEAKED INTO THE CYLINDER HEAD AND I WOULD NEED A NEW ENGINE. I HAVE READ OTHER ACCOUNTS WHERE CAR STALLED OR CAUGHT ON FIRE. THIS HAS HAD MORE ATTENTION IN THE UK AND FORD IS DOING SOMETHING ABOUT IT WITHOUT ISSUING A RECALL BUT NOT DOING HERE IN THE US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269820October 20, 2019
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
THE CAR WANT START AND THE OIL LIGHT AND ENGINE LIGHT IS ON. I HAD A OIL CHANGE DONE ON THE CAR TODAY AFTER GETTING IT HOME IT WILL NOT START UP THE BATTERY IS GOOD BUT THE CAR IS JUST NOT START. ITS TURNING OVER BUT STAYING ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268809October 16, 2019
UNKNOWN OR OTHER
THE PASSENGER REAR DOOR'S LATCH STOPPED WORKING. NO DAMAGES OR ACCIDENTS WERE DONE TO MY CAR. I RARELY USE THE REAR OF MY CAR. HOWEVER, MY VIN NUMBER DOESN'T SHOW A RECALL ASSOCIATED WITH MY SPECIFIC CAR EVEN THOUGH THERE IS AN ACKNOWLEDGED RECALL FOR THIS ISSUE FOR MY SPECIFIC YEAR, MAKE AND MODEL OF MY CAR. ALSO, LESS THAN A WEEK LATER, THE REAR DRIVERS SIDE DOOR'S LATCH BROKE IN THE EXACT SAME WAY AS THE PASSENGER REAR DOOR'S LATCH. THIS IS A SAFETY ISSUE AND CAN LEAD TO ACCIDENTS AND PERSONAL HARM. I WANT TO GET ALL MY LATCH'S FIXED, REIMBURSEMENT FOR THE ONE I HAD TO PAY FOR, AND AN APOLOGY FROM FORD. I CHECKED MY VIN NUMBER AND THE RESULT SHOWED "0 UNREPAIRED RECALLS ASSOCIATED WITH THIS VIN". HOWEVER, THIS SPECIFIC RESPONSE DOES NOT MEAN THERE WAS NEVER A RECALL ASSOCIATED WITH THIS CAR. IT MEANS THAT THE RECALLS THAT WERE ASSOCIATED WITH THE CAR HAVE BEEN FIXED. HOWEVER, WHAT IF THE DOOR LATCH THEY USED TO "FIX" THE RECALL FOR IT WAS FAULTY AS WELL? HOW WOULD I BE ABLE TO CHECK WHETHER THE RECALL THAT WAS COMPLETED WAS FOR THE DOOR LATCH'S? HOW DO I GET FORD TO ACKNOWLEDGE THAT THE ISSUE WITH MY CAR (TWO FAULTY DOOR LATCHES WITHIN A WEEK OF EACH OTHER) NEEDS TO HAVE A RECALL ON IT AND NEEDS TO BE FIXED FREE OF CHARGE? I WANT TO DISCOURAGE THE BUYING OF FORD CARS AS I HAVE HEARD OF MANY ISSUES WITH FORD CARS AND I AM NOW EXPERIENCING THEM MYSELF. I AM FILLING THIS REPORT IN HOPES TO HELP OTHERS NOT JUST MYSELF. DOOR LATCHES BREAKING CAN LEAD TO SERIOUS HARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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