Ford Fiesta Complaints

3,175 consumer complaints on file.

#11449665February 1, 2022
SEAT BELTS, SEATS, AIR BAGS
My Ford fiesta suddenly exploded the seat's ventilation and my seatbelts tore off, so i crashed into a semi at the speed of 191 km/h
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
1
#11449128January 27, 2022
POWER TRAIN
The contact owns a 2013 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds and then lost motive power. The vehicle was taken to an independent mechanic and diagnosed with transmission failure. The mechanic replaced the transmission; however, the failure recurred. Several unknown dealers were made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was made aware of the failure and two cases were opened. The manufacturer referred the contact to the Better Business Bureau and NHTSA for assistance. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448774January 25, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2014 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The contact stated that the hood and door lights were inadvertently illuminated. Additionally, the key fob was not recognized while placed in the ignition switch. The failures were intermittent. The dealer was made aware of the failures and informed the contact that she had to pay out of pocket for the fob key replacement. Lilliston Ford Inc (833 N Delsea Dr, Vineland, NJ 08360) and Carman Ford (193 S Dupont Hwy, New Castle, DE 19720) were also made aware of the failures and informed the contact to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448336January 21, 2022
POWER TRAIN
The contact owns a 2015 Ford Fiesta. The contact stated that while driving approximately 50 MPH, the vehicle lost motive power and stalled without warning. The vehicle was towed to the local dealer who diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 37,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446759January 9, 2022
WHEELS
Swollen Lug Nuts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446220January 4, 2022
UNKNOWN OR OTHER
The clutch pedal sticks to the floor after driving on the highway for 30 minutes or so. The clutch pedal can be brought back up by lifting it with my foot. The clutch pedal has a very minimal amount of travel in it when this happens and can be pumped to bring back normal operation for a few minutes. There doesnt seem to be a fluid leak in the system. My local dealer inspected the clutch slave cylinder and it appeared to be operational and otherwise fine. The risk this poses is that i need to be able to shift gears and otherwise operate the car properly in case of an emergency. a sticking clutch pedal prevents me from being able to select the correct gear for my road speed, and it affects the ability for a controlled takeoff from a stop, this potentially affects my ability to react to an emergency as well. The dealer was not able to recreate the problem because it takes too long or a certain set of circumstances to replicate the issue. The car does not have a warning light or message for this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445139December 27, 2021
POWER TRAIN
The contact owns a 2016 Ford Fiesta. The contact stated that the transmission would suddenly slip while driving at various speeds. The contact would let up off the accelerator pedal until the transmission realigned itself. The failure recurred several times per day. The failure had become more frequent. The hood ajar warning light would illuminate inadvertently. There were several other unknown electrical failures experienced. The contact took the vehicle to a certified mechanic who confirmed that the transmission had failed and needed to be replaced. The contact confirmed that the VIN was not under recall. The contact called the manufacturer and a case was opened. The contract was instructed to report the failure to NHTSA and to have the dealer diagnose the vehicle. The vehicle was not diagnosed. The dealer was contacted and confirmed that the VIN was not included in a recall. The approximate failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445142December 27, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2016 FORD Fiesta. The contact stated that the vehicle's transmission would suddenly slip while driving at various speeds. The contact would have to release some pressure on the acceleration pedal till the transmission realigns itself. The failure could occur several times in one day. The failure's occurrence had become more frequent. The vehicle's locking system for the hood had began to illuminate as open and or it had been tampered with, however, this had self- corrected since then. There had been several other electrical on and off failures, however, the transmission slipping had been the most present and frequently increasing of all they had experienced. The contact took the vehicle to a certified mechanic who confirmed the transmission had failed and needed to be replaced. The contact confirmed their VIN was not included. The contact called the manufacturer who had opened a case regarding the matter. The contract was instructed to report their issue with NHTSA and to have the dealer diagnose the vehicle. The vehicle had not been officially been diagnosed by the dealer. The contact contacted the dealer who confirmed the VIN was not included. The approximate failure mileage was 65,000. Consumer had their car evaluated by Ford and needs to add a couple more things that makes the car be safe to drive on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444984December 26, 2021
POWER TRAIN
Car won’t go in reverse. Transmission buckles and shifts violently at times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444176December 17, 2021
STRUCTURE:BODY
The contact owns a 2013 Ford Fiesta. The contact stated that his vehicle was under recall NHTSA Campaign Number: 15V246000 (LATCHES/LOCKS/LINKAGES). The contact stated that he went to get his vehicle repaired and was advised that there were no programs in place for the recall and that they will not repair his vehicle until it was known for a fact that Ford will reimburse the dealer. The contact stated it had been a long period of time that he had been waiting to get his vehicle repaired due to recall. The failure mileage was unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443825December 14, 2021
FUEL/PROPULSION SYSTEM
The contact stated there was a warning indicator of PO456 and P1450. The contact stated there was an abnormal winding sound detected. Additionally, while driving the vehicle hesitated. The vehicle was taken to the local dealer to be diagnosed and fixed but in 4 months again the problem showed in the car. The contact was informed that the canister purge valve needed to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443639December 13, 2021
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
The contact's girlfriend owns a 2013 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the headlights were inoperable. Upon inspection, the contact noticed that there was corrosion on both headlight relays after opening the fuse box. The vehicle was taken to the dealer and diagnosed with headlight relay corrosion. The headlight relays needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was approximately 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443656December 13, 2021
POWER TRAIN:CLUTCH ASSEMBLY, POWER TRAIN:CLUTCH ASSEMBLY:MASTER CYLINDER
The contact owns a 2017 Ford Fiesta. The contact stated while driving 65 MPH with the cruise control engaged, the contact depressed the clutch to shift gear however, the clutch seized, and the contact was unable to shift into gear. The contact placed the vehicle into neutral and veered to the side of the road. The contact looked under the hood and smelled an abnormal chemical odor coming from the engine. The contact had the vehicle towed to a local dealer who diagnosed the vehicle with a faulty clutch. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441859November 28, 2021
POWER TRAIN
At the time of this complaint, the Ford Fiesta that's the subject of this complaint has received 1 whole new transmission and 1 TCM replacement within 2.5 years. The first two times there were warning lights, but now no warnings are showing. To put this issue into perspective, I have only owned this car for 2.5 years, and it was purchased from a dealership used (however the dealership never mentioned the rampant transmission issues or informed me of the recent lawsuits about the Ford Fiesta). The replacement of the TCM was completed on September 16, 2021. This repair took a month to complete. Now, after being repaired for a mere 2 months, the car is exhibiting the exact same behaviors as both previous occurrences. Both previous repairs were completed by professionals, and should have fixed the issue. However, the transmission issues continue to reoccur. At this point, the car has become a major safety concern. The transmission issues are becoming extremely frequent after the "repairs" and "replacements", and are sudden in occurrence while driving. There is no warning the gear will slip into what seems to be "neutral", or that it will fail to accelerate. Additionally, the car will randomly fail to respond to gas pedal presses, especially at intersections or on hills. I fear that this car is dangerous to drive, as the issues are so sudden in nature. I have tried to settle the issue with Ford directly, but they have ignored me every step of the way. At one point, they said they would try to start a buy-back process, but then refused to return my follow-up calls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441774November 26, 2021
SEAT BELTS
In my 2013 Fiesta, the driver's side seatbelt will no longer retract back in place properly- and while driving it would not retract properly, usually staying loose. The passenger side seatbelt would not fit snug around the passenger either. Both front seatbelts would not restrain anyone in the event of braking hard. I took it in for repair to Fred Bean's Ford in Exton, PA. It was unsafe to drive the car because both the driver and passenger would fly forward when the brakes were pushed hard- no restraining at all from either seatbelt. The dealership will charge me over $800 to install a new part called a pretensioner in both seatbelts. I will save my receipt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441034November 19, 2021
STRUCTURE:BODY:DOOR
The contact owns a 2013 Ford Fiesta. The contact stated that while driving at 45 MPH, the accelerator pedal was depressed however, the vehicle would not accelerate. There were no warning lights illuminated. The contact veered to the side of the road and turned off the vehicle. The contact stated that as he restarted the vehicle and switched gears to drive, the vehicle would not move. The vehicle was towed to an independent mechanic who diagnosed that the brake calipers had seized onto the rotors. The contact stated that the brake calipers, brake pads, brake lines, and the rotors were replaced; however, the failure reoccurred intermittently while driving. The independent mechanic diagnosed that the ABS assembly needed to be replaced. The dealer was notified of the failure and informed the contact that he would be responsible for the cost of the repair since the VIN was not included in a recall related to the failure. The contact also stated that the front passenger’s door inadvertently opened while driving. The contact received a recall notification for NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The manufacturer was notified of the failures and referred the contact to NHTSA. The vehicle was not repaired. The approximate failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440442November 15, 2021
POWER TRAIN:CLUTCH ASSEMBLY
The contact owns a 2016 Ford Fiesta. The contact stated that after starting the vehicle, the vehicle would shudder with a grinding noise coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the clutch was faulty and needed to be replaced. The clutch was replaced but the failure reoccurred. The contact indicated that a second clutch replacement was performed however, recently the failure recurred. The manufacturer was notified of the failure. The failure mileage was 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440524November 15, 2021
ENGINE, EXTERIOR LIGHTING, WHEELS
None of the recalls were ever done to my vehicle. Mailing problems didn’t receive notification in mail. Door handle fell off and window handles coming off. Tag light glitching and in car press light doing the same. Crack plastic parts of car cracked years ago. Strange engine leak. Door panels coming off and panel around gear broke a year after I got the car. I sent complaint two years ago. I have not heard from anyone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440271November 12, 2021
UNKNOWN OR OTHER
Since early Friday morning on 11/5/21, my Ford Fiesta has been having an intermittent involuntary braking issue associated with all of the lights flickering on/off and the gauges swiping back/forth on the cluster/dashboard while driving. I also noticed the “Hill Assist Control” alert pops up on the radio monitor with the involuntary braking. As well as the sound of the door being open with the key in the ignition will come on while the involuntary braking occurs. Additionally, the windows were resisting being rolled up while driving but will roll up when in park. I also noticed this braking problem tends to reoccur with accelerating quickly or making a turn. On friday afternoon on 11/5/21, I had cautiously drove with my hazards on, while the intermittent involuntary braking problem continued to persist, to my local Autonation Ford to ask about a safety recall associated with this involuntary braking problem and they told me there was no safety recall associated with this problem at this time. They told me that I would need to pay $1100 to replace and reprogram my cluster/dashboard computer. This is unacceptable given the inherent safety risks associated with this intermittent and involuntary braking problem. I believe I should be able to replace and reprogram my cluster/dashboard computer for free due to the safety risks. Thank you for reviewing and considering my proposal of my safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439459November 5, 2021
ELECTRICAL SYSTEM, STRUCTURE:BODY, UNKNOWN OR OTHER
Alarm is constantly going off which means I don't know if it's a real intruder or just the door ajar switch, recall affected up until 2015 but the issue keeps going into 2016 ford fiestas, this is a safety issue as we cannot tell if someone is breaking into the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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