Ford Fiesta Complaints

3,175 consumer complaints on file.

#11495778December 2, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2016 Ford Fiesta. The contact stated that the transmission control module failed after the battery was replaced. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was taken to an independent mechanic, who diagnosed that the TCM needed to be replaced due to error code P0606. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495537November 30, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
COMPLAINT - Request Ford Dealer to honor recall -to add me on waiting list Airport Ford service personal not helpful and abrupt TCM transmission RECALL 14M02 2013 fiesta it has 57000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495100November 28, 2022
POWER TRAIN
Ford is refusing to honor extension of warranty in attached notice from Ford which extended warranty on (Transmission Control Module) TCM module for 2012 ford fiestas to 10 years and 150,000 miles. Computer check of systems reports by independent mechanic showed TCM failure. Car disengaged from transmission during highway travel, car has trouble shifting, car sometimes will not start but if retry immediately restarts. When first starting car car will not go into gear even though selected on gear shift. Sometimes when shifting failure occurs check transmission light goes on. Problems temporarily fixes if perform transmission reset procedure. Ford will not honor warranty. Repair shops reporting 4 month backlog on replacement TCM. Ford will not provide rental car while waiting for part. Car is dangerous to drive because can lose power on highway and acts like car in neutral
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494904November 25, 2022
ENGINE
Transmission malfunction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493704November 15, 2022
POWER TRAIN
The contact owns a 2016 Ford Fiesta. The contact stated that upon starting the vehicle, the transmission would rev upon depression of the brake pedal with the power train malfunction indicator light displayed on the instrument panel. The vehicle had yet to serviced or diagnosed for the failure. The manufacturer was notified of the failure, and the contact was informed that there were no recalls on the vehicle and was given a case number. The contact was also referred to the NHTSA Hotline for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493314November 12, 2022
POWER TRAIN
On 07/04/2022 my car had a no crank no start condition with a limp mode/PCM/TCM light coming on. It got progressively worse and would not shift into gear while driving; it was stuck in neutral. I took it to a Ford service shop and they determined I needed an entire new clutch assembly. Ford did the repair and then said I need a new transmission control unit. That part is on back order for an estimated 44,000 vehicles. Luckily they ended up having one and installed it and my car was repaired. The total bill was $4000 plus $987 for rental and transportation while it was being repaired. People need to be aware of how much of an inconvenience that Ford will not cover all transmission parts when they know the PowerShift transmission is faulty. Ford dealerships will not cover the clutches because it is a wear part. How am i going to have a $4000 repair bill at 79k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492756November 8, 2022
POWER TRAIN
Transmission will randomly stop working without any codes or lights warning me it will happen. Driving 60mph the transmission acts like it looses all it power making it hard to get it to a safe place to pull over. This happens when it wants too and at random times it will not go back to first gear in order to take off. I have to turn off the car and wait a few minutes before starting it back up and then put it in drive in order for it to go , sometimes it will not move until I unplug the Battery and wait for 15 minutes up to an hour before it will work as it should again. This transmission has left me out in intersections , on hills, in traffic, on the sides of roads and on highways where there is no place I can pull over because there are concrete walls three feet away from the white line . Also at times there is no reverse and has had me about to cause a major accident because I was sideways in the road trying to back up but it would not move and it was in reverse. Again no lights no warning at all anytime.... I use to love FORD now I would LOVE to SELL MY FORD ... I have spoken to alot of people and this is a common problem with these cars from FORD. Why hasnt this been recalled? Ford use to be the BEST on the roads , What happened? I guess they dont care about their reputation anymore.... IM so mad at this car and I cant afford to buy a new transmission my car has 65,000 miles on it. This shouldnt happen, ask any other Car Manufacturer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492561November 7, 2022
POWER TRAIN
My car would lose power while driving. Also, my 2011 Ford Fiesta would jump out of gear to hit the car in front of me when stopped at a light. Shuddering noises and when it lost power I would get locked out of the car. My safety and that of a passenger was at risk! I parked the car afraid to drive it and had it towed to a Ford Dealership. I was told a clutch module was recalled but, they didn't know if it was the problem.. As of today November 7, 2022 since last Wednesday the 3rd of November I have not heard back. I have anxiety waiting and I am afraid of my own car. I feel this car was a danger to drive as there were no warning lights and I did manage to stop at auto zone and 10 different codes came up all referring to the clutch and my ck engine light did not come on. I am a senior and I wish to sue the Ford company for this dangerous problem and safety issue. I could have been killed or have rear ended the car in front of me and the power loss was dangerous as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492574November 7, 2022
POWER TRAIN
Vehicle transmission was repaired 4 times and is failing again. Shuttering and has cut off while driving on the highway. Issues when going in reverse (slow response or stall). Vehicle is unsafe but unfortunately FORD will not assist, have been waiting on proper assistance since April 2022. Additionally, the passenger driver side door will not open from the inside posing a huge safety issue, took vehicle to Ford and they refuse to address the recall without charge. I have a 1 year old child who must occupy the backseat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492435November 5, 2022
ENGINE, UNKNOWN OR OTHER
On 4 Nov 22 the engine started shifting abruptly when accelerating - automatic transmission. Vehicle would not reverse while in R on the handle. Check engine light icon appears on dash panel. Unable to go beyond low speeds on road, causing safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492042November 3, 2022
POWER TRAIN
In September 2022, my vehicle wouldn’t shift. I took it to Leith Ford in Wendell, NC, who stated it was a faulty Transmission Control Module, and that part is backordered, up to a year! I was told I could park it next to the others who had the same problem. I took the car to my home rather than leaving it at the company for a year, and it stalled out twice while driving. Now it will have to be towed when the part comes in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491945November 2, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2015 Ford Fiesta. The contact state while driving 60 MPH, the rear passenger’s side door inadvertently unlatched. The contact stated that once he arrived home, he noticed the door was not latched correctly. The vehicle was taken to the dealer, and the contact was informed that the door latch would not be replaced. The contact was informed that the latch was already repaired. The manufacturer was not contacted. The failure mileage was 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491040October 26, 2022
POWER TRAIN
The contact’s daughter owns 2013 Ford Fiesta. The contact stated while his daughter was driving at 40 MPH, the accelerator pedal was depressed but the vehicle failed to respond. The contact was unsure whether there were warning lights illuminated. The contact’s daughter was able to continue driving. The contact stated that the failure had been reoccurring. The vehicle was taken to the dealer where it was diagnosed that the transmission control module (TCM) had failed and needed to be replaced; however, the parts had been on national back order. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the parts were not available. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490735October 25, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2012 FORD FIESTA. CONSUMER WRITES IN REGARD TO DEFECTIVE DOOR LATCH. THE CONSUMER HAS CONTACTED THE DEALER SEVERAL TIMES FOR REPAIRS AND INFORMED BY THE DEALER THAT PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490750October 25, 2022
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Fiesta. The contact had initially taken her vehicle to an independent mechanic for a tune-up. The check engine light appeared on the instrument panel soon after service and the vehicle was taken back to the independent mechanic six more times. Despite multiple visits, the engine light remained illuminated on the instrument panel. The vehicle was then taken to a dealer who diagnosed the vehicle with a defective pedal sensor. The contract also replaced the battery which removed away the check engine warning light. The vehicle was then taken to another independent mechanic for an oil change; after the oil change, the oil warning light appeared on the instrument panel. The vehicle was taken back to a dealer where they informed her that the engine had overheated and led to engine failure. The contact was given an estimate for a new engine. The manufacturer was notified of the failure and referred her to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490677October 24, 2022
WHEELS
Two years ago, a Ford Service person said 2 lug nuts needed to be replaced in order to rotate the tires. Later, I learned that this was a safety hazard because I would not have been able to change a flat tire. This time, I was told at the Ford dealer that all 16 needed to be replaced in order to rotate the tires. Also, I had to pay $110. to have this fixed. Once again, I was in danger of having a flat tire and being unable to remove the tire because of faulty lug nuts. This is a serious safety issue and should be recalled by Ford. I should also be reimbursed by Ford for this expense. No one should have to pay for replacing original Ford parts with parts that are still faulty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490191October 20, 2022
POWER TRAIN
The contact owns a 2016 Ford Fiesta. The contact stated while driving approximately 30 MPH, the transmission independently shifted into neutral(N). The contact stated that the transmission malfunction service now warning light was illuminated. The contact continued to experience the failure while driving to his residence. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission control module to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 60,015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489876October 18, 2022
POWER TRAIN
The contact owns a 2012 Ford Fiesta. The contact stated while driving 40 MPH, the vehicle stalled and went into the LIMP mode. There was no warning light illuminated. The contact was able to restart the vehicle; however, the failure reoccurred several times while veering to the side of the road. The vehicle was towed to the residence. The contact was able to drive the vehicle to the dealer; however, the vehicle would not exceed 20 MPH. The check engine warning light was illuminated. The dealer diagnosed that the transmission control module (TCM), the transmission clutch assembly, and the battery needed to be replaced. The vehicle was not repaired. The contact associated the failure with Ford Customer Satisfaction Program Campaign Number: 14M02 (Transmission Control Module Extended Warranty Coverage). The manufacturer was notified of the failure. The failure mileage was approximately 74,870.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489525October 17, 2022
POWER TRAIN
The contact owns a 2012 Ford Fiesta. The contact stated while driving 50 MPH, he heard an abnormal sound, and the vehicle stalled. The contact stated that the check engine warning light was illuminated. The contact was able to restart the vehicle however, the vehicle failed to accelerate above 30 MPH while driving back to his residence. The contact took the vehicle to the local dealer, where it was diagnosed with needing the power train module to be replaced. The dealer informed the contact that the parts were not available. The contact purchased the parts at an auto parts store and brought them back to the dealer. The dealer stated that the computer failed to code the module. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488949October 12, 2022
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2012 Ford Fiesta. The contact stated that after starting the vehicle, the headlights failed to illuminate. The contact stated that later while driving, they then illuminated independently. No warning lights were illuminated. The failure became recurrent and the low beam headlights no longer illuminated and only the high beam headlights illuminated. The vehicle had not yet been taken to an independent mechanic or dealer for diagnosis or repair. The manufacturer was made aware of the failure and informed that the diagnosis and repairs were the contact's responsibility and he was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Fiesta