Ford Fiesta Complaints

3,175 consumer complaints on file.

#10418751August 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TEST DRIVE WAS GREAT. AT APPROXIMATELY 100 MILES THE AUTOMATIC TRANSMISSION STARTED TO MISS GEAR SHIFTS AT SPEEDS BELOW 15 MPH. THE TRANSMISSION WOULD SHIFT UP INTO 2ND AND UNEXPECTEDLY SHIFT BACK DOWN INTO 1ST, THE SAME WITH 2ND AND 3RD GEAR SHIFTS. I AM ALSO HEARING A METAL CHATTER/SCRAPPING SOUND BELOW THE CAR AT ALL SPEEDS. RECENTLY I HAD TO SUDDENLY BRAKE HARD AND WHEN I WENT BACK ON THE GAS THE CAR DID NOT ACCELERATE, IT SEEMED TO STILL BE IN 4TH GEAR AND DID NOT SHIFT DOWN OR SELECT THE PROPER GEAR. AT 1000 MILES I WENT TO THE DEALER AND THEY COULD NOT DUPLICATE THE PROBLEM. I AM GOING BACK TO THE DEALER FOR A SECOND TIME AND WILL BE CONTACTING FORD IF THE PROBLEM IS NOT CORRECTED. I HAVE HAD THE VEHICLE FOR ONLY 4 MONTHS AND CURRENTLY HAVE 1800 MILES ON THE ODOMETER. THIS HAS BEEN A PROBLEM SINCE 100 MILES NEW. THE CONSUMER STATED THE VEHICLE WOULD STALL DURING UP SHIFTS, UNLESS HE PUT THE VEHICLE IN LOW GEAR AND SLAMMED ON THE ACCELERATOR. FREQUENTLY, THE TRANSMISSION, SEEMED TO PULSE IN AND OUT OF GEAR, AND GOING UP A HILL, THE TRANSMISSION WOULD NOT STAY IN GEAR, IT WOULD TRY AND SHIFT DOWN ONLY TO SHIFT BACK UP ONCE HE LIGHTLY LET OFF THE GAS. UPDATED 11/15/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417741August 6, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CAR MODEL: NEW FORD FIESTA YEAR: 2011 DELIVERY DATE: MARCH 25, 2011 KILOMETERS: 3000 FOLLOWING THE REPLACEMENT OF THE TRANSMISSION ASSEMBLY DUE TO GRINDING NOISE AND RANDOM ACCELERATION IN JUNE 2011, I.E. 2 MONTHS AFTER THE DELIVERY DATE OF MY NEW FIESTA, MUCH MORE PROBLEMS WITH THE NEW TRANSMISSION, THE DEALER REFUSED TO REPAIR DENYING THE EXITING PROBLEMS, A COMPLAINT WAS TO FORD HEADQUARTERS ON 12 JULY 2011. A SERVICE MANAGER LEFT ME A VOICE MAIL THAT EVERYTHING IS OK WITH THE CAR! I WONDER,ON WHAT BASIS DID SHE BUILD UP HER DECISION?! THE FOLLOWING PROBLEMS ARE NOT OK! 1- RANDOM ACCELERATION 2- ROLLS BACK WHILE ON A DRIVE POSITION (RANDOMLY AND UNEXPECTEDLY) 3- HESITATION (OBVIOUS CAN?T BE DENIED) THE CAR LOSES ITS POWER RANDOMLY AND AFTER A LONG DRIVE. 4- BUZZING GRINDING NOISE WHEN PRESSING THE GAS PEDAL INCREASING DAY AFTER DAY THE ABOVE MENTIONED ARE SAFETY ISSUES AND HAVE TO DO WITH TRANSMISSION. I'M STILL WAITING FOR FOR HEADQUARTERS TO ADDRESS THE ISSUE PROPERLY, AND TAKE THE RESPONSIBILITY, ESCAPING THE PROBLEM WON'T SOLVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415473July 28, 2011
AIR BAGS
IN A CAR CRASH ON JULY 6, 2011, A 2011 FORD FIESTA WAS HIT BY AN ONCOMING CAR WHILE THE FORD WAS MAKING A LEFT HAND TURN COMING OUT OF A PARKING LOT. THE SEVEN AIR BAGS SUPPOSEDLY IN THE VEHICLE, NEVER DEPLOYED. THE PASSENGERS IN THE CAR RELIED ON LAP BELTS AND SHOULDER BELTS ONLY. THE FIESTA WAS TRAVELING APPROXIMATELY 15 TO 20 MPH AND THE ONCOMING CAR, 50 MPH. THERE IS A QUESTION AS TO WHETHER AIR BAGS WERE EVEN IN THE CAR (STOLEN OR TAKEN OUT, ETC). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10411711July 11, 2011
VEHICLE SPEED CONTROL
I WAS PULLING INTO MY PARKING SPACE AT HOME. I HAD MY FOOT ON THE BREAK AS I WAS SLOWING DOWN. THE CAR THEN SPED UP AND LUNGED FORWARD, JUMPED OVER THE CEMENT BUMPER AND SLAMMED INTO SOME POTTED PLANTS. I WAS TRYING TO STOP THE CAR, BUT IT WOULD NOT STOP UNTIL I HIT THE POTS. *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10410470July 5, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2011 FORD FIESTA HAS ISSUES WITH THE TRANSMISSION. IT SHIFTS HARD AND IRRATICALLY SHIFTS AT LOWER SPEEDS. I HAVE TAKEN IT BACK INTO THE DEALERSHIP 2 TIMES IN THE FIRST 5 MONTHS OF OWNING IT AND ALL THEY DID WAS A SOFTWARE UPDATE ON THE SECOND VISIT. THE FIRST VISIT, THEY SAID THEY COULD NOT FIND ANYTHING WRONG WITH IT. I NOW HAVE ANOTHER APPOINTMENT FOR TOMORROW AND I HAVE ONLY HAD THIS CAR SINCE FEBRUARY. I HAVE DRIVEN IT HOPING THAT IT WOULD JUST WORK ITSELF OUT SINCE IT WAS NEW BUT IT HAS GOTTEN WORSE OVER TIME. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409407June 29, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2011 FORD FIESTA HAS A "BLUBBERING" TRANSMISSION, MOST NOTABLY WHEN ACCELERATING SLOWLY. BEYOND THIS, MY VEHICLE HAS NOW STOPPED ACCELERATING AND SLOWED TO A COMPLETE STOP AT LEAST 8 TIMES IN LESS THAN ON MONTH. AFTER THE VERY FIRST INCIDENT, I WAS ABLE TO TURN MY CAR BACK ON, BUT HAD THE SAME PROBLEM HAPPEN AGAIN WITHIN 5 MINUTES. THE SECOND TIME, THE CAR DID NOT TURN BACK ON. I WAS TOWED TO THE NEAREST FORD DEALERSHIP WHERE THEY FOUND NO PROBLEM, RESET THE COMPUTER, AND SENT ME ON MY WAY. THE NEXT MORNING, THE VEHICLE STOPPED AGAIN ON THE FREEWAY ON THE WAY TO WORK. I WENT TO A DIFFERENT FORD DEALER THAT DID A MORE THOROUGH INSPECTION. THEY REPLACED A FUSE, EXPLAINING THAT IT MIGHT BE A POWER ISSUE. MY VEHICLE WAS FINE FOR ANOTHER WEEK, BUT THEN STOPPED 4 TIMES IN A 24 HOUR PERIOD. I TOOK MY VEHICLE IN TO THE DEALERSHIP FOR THE THIRD TIME THIS MONTH. THEY CONTACTED FORD ENGINEERS WHO HELPED THE MECHANICS DETERMINE THAT IT WAS A TRANSMISSION PROBLEM. I AM CURRENTLY WAITING ON PARTS TO BE DELIVERED TO THE DEALERSHIP SO THAT MY VEHICLE MAY BE REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406219June 13, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION UP SHIFTS/DOWN SHIFTS VERY HARD AT SPEEDS BETWEEN 10-30MPH. WORSE WHEN IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405512June 7, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT HE WAS EXPERIENCING A RECURRING FAILURE WITH THE ELECTRICAL SYSTEM. THE FUEL SENSOR FAILED A TOTAL OF THREE TIMES AND WAS REPLACED UPON EACH FAILURE, BUT CONTINUED TO RECUR. THE NAVIGATIONAL SYSTEM WOULD MALFUNCTION SPORADICALLY BUT THE DEALER WAS UNABLE TO CORRECT THE FAILURE. THE CONTACT STATED THAT EVERY ELECTRICAL COMPONENT OF THE VEHICLE EXHIBITED SOME TYPE OF INTERMITTENT FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WAS DETERMINED THAT THE MASTER PROGRAM CALIBRATION WAS OFF. THE VEHICLE WAS UNABLE TO BE REPAIRED SO THE MANUFACTURER REPURCHASED THE VEHICLE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403946June 1, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
HORRIBLE HORRIBLE HORRIBLE!!! I HAVE TAKEN MY 2011 FORD FIESTA IN AT LEAST 6 TIMES TO FIX THE TRANSMISSION WHICH IS COMPLETELY SHOT AND EVERY TIME I GET IT BACK THEY STATE THAT "THEY ALL DO THAT", OR "ITS PERFECTLY FINE." THAT IS COMPLETE RUBBISH! ON THE FREEWAY MY CAR WILL SHIFT UP AND DOWN RANDOMLY TO THE POINT THAT IT SOUNDS LIKE THE ENGINE WILL EXPLODE. THE CAR SHIFTS REALLY HARD AND I SMELL BURNING CLUTCH EVERY TIME I DRIVE THE CAR. THE MOST THE DEALERSHIP HAS DONE IS REFLASHED THE TRANSMISSION COMPUTER. (WHICH WOULD NOT ACCEPT THE FLASH) AND TO MAKE MATTERS WORSE THE SERVICE MANAGER EVEN TOLD ME TO GET LOST AND TAKE IT SOMEWHERE ELSE BECAUSE HE WAS DONE WASTING HIS TIME ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402990May 27, 2011
SEATS
THE HEAD RESTRAIN ON THE FORD FIESTA 2011 THAT I HAVE IS VERY INCONVENIENT IN ORDER FOR ME TO DRIVE THE CAR I HAVE TO REMOVE THE HEAD RESTRAIN SO MY HEAD CAN BE IN A UPRIGHT POSITION. WHEN I KEEP THE HEAD RETRAIN IN PLACE I HAVE TO LEAN MY HEAD FORWARD WHEN ON THE DRIVING SEAT. THIS IS NOT A CONVENIENT WAY FOR ME THE DRIVER. THERE HAS NOT BEEN ANY ACCIDENT RELATED TO THE HEAD RESTRAIN FROM ME BESIDES NECK ACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400966May 16, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SHIFT ERRATICLY WHEN SLOWING DOWN OR WHILE DRIVING IN HEAVILY CONGESTED TRAFFIC. SOMETIMES IT WILL MAKE VEHICLE LUNGE FORWARD WITH VERY LIGHT FUEL PEDAL APPLICATION. TRANSMISSION IS ALSO MAKING AN AUDIBLE "CLUNK" WHEN THIS HAPPENS. MAYBE A PCM RE FLASH COULD CORRECT THE PROBLEM? THIS HAS BEEN AN ONGOING ISSUE SINCE DAY ONE STARTING IN DECEMBER 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398355April 30, 2011
SEATS
REAR SEAT BACKS WILL NOT LOCK IN THE UPRIGHT POSITION. THEREFORE ANY HEAVY OBJECT IN THE TRUNK WILL BECOME A PROJECTILE FORCING THE BACK SEAT DOWN AND THE PROJECTILE INTO THE BACK OR HEAD OF A FRONT SEAT DRIVER OR PASSENGER IN A SUDDEN STOP OR FRONT END COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397471April 26, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
THE INCIDENTS I REPORT ARE CAUSED BY THE TRANSMISSION. THIS NEW DUAL CLUTCH SYSTEM IS NOT SELECTING APPROPRIATELY THE RIGHT GEAR AND OFTEN CAUSE TO HAVE THE CAR MOVING ULTRA SLOWLY AT START. NOT TO MENTION THE HUGE METALLIC NOISES WHEN DOWNSHIFTING AT SLOW SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396771April 19, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL*THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE ENTIRE MUFFLER EXHIBITED SEVERE RUST. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY INFORMED HIM THAT THE RUST WAS A COMMON ISSUE. THE MANUFACTURER WAS NOTIFIED AND PROVIDE NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396548April 17, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION UNEXPECTEDLY CHANGING GEARS OR SELECTING INCORRECT GEAR. SUDDEN LOSS OF POWER DUE TO TRANSMISSION REMAINING IN TOO HIGH A GEAR FOR ENGINE RPMS. LAPSE IN GEAR SELECTION CAUSES ERRATIC AND DANGEROUS ACCELERATION. DANGEROUS GEAR CHANGES CAUSE CAR TO BOTH SURGE AND STALL - DEPENDING UPON ENGINE RPMS NOT CORRESPONDING TO CORRECT TRANSMISSION GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396069April 16, 2011
POWER TRAIN
WHILE PASSING A CAR VEHICLE'S ENGINE REVVED UP TO HIGH AND CAR WAS NOT RESPONDING WHILE PASSING A CAR ALMOST HAD A HEAD ON COLLISION. ODOMETER HAS A FALSE READING WHILE DRIVING A SHOULD HAVE BEEN A 500 MILE ROUND TRIP THE CAR RESISTED 1,200 THIS IS A PLOY TO MAKE THE WARRANTY GO OUT FASTER,ALSO NOT GETTING THE MILEAGE THE FORD PEOPLE PROMISE. WOULD LIKE TO HAVE THIS INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392302March 21, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION UNEXPECTEDLY CHANGING GEARS OR SELECTING INCORRECT GEAR. SUDDEN LOSS OF POWER DUE TO TRANSMISSION REMAINING IN TOO HIGH A GEAR FOR ENGINE RPM'S. LAPSE IN GEAR SELECTION CAUSES ERRATIC AND DANGEROUS ACCELERATION. DANGEROUS GEAR CHANGES CAUSE CAR TO BOTH SURGE AND STALL - DEPENDING UPON ENGINE RPM'S NOT CORRESPONDING TO CORRECT TRANSMISSION GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389228March 10, 2011
ELECTRICAL SYSTEM
2011 FORD FIESTA. ATTORNEY WRITES ON BEHALF OF CLIENTS IN REGARDS TO VEHICLE CATCHING FIRE WHILE DRIVING *TGW THE DRIVER OF THE VEHICLE STATED HE WAS DRIVING WITH THE CRUISE CONTROL ACTIVATED, WHEN SUDDENLY THE VEHICLE BEGAN TO LOSE POWER AND THE HEATER STOPPED WORKING. THE DRIVER STOPPED THE VEHICLE, AFTER SEEING A GLARE AT THE DRIVER'S SIDE WINDOW. HE TURNED THE VEHICLE OFF AND REMOVED THE KEY. THE FIRE STARTED IN THE FRONT OF THE VEHICLE UNDER THE DASHBOARD. ACCORDING TO THE FIRE REPORT, THE FIRE WAS DUE TO AN ELECTRICAL PROBLEM. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10389764March 10, 2011
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 5 MPH, THE ACCELERATOR PEDAL WAS ENGAGED FOLLOWED BY A THREE SECOND DELAY RESPONSE. THE FAILURE WOULD OCCUR AT ANY GIVEN TIME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACTS THAT THE VEHICLE WAS OPERATING PROPERLY. THE FAILURE MILEAGE WAS APPROXIMATELY 3,700. UPDATED 05/25/11 *BF THE CONSUMER STATED O SEVERAL OCCASIONS THE VEHICLE COULD NOT DECIDE WHICH GEAR TO GO INTO. THERE WAS DELAY IN ACCELERATION. UPDATED 07/08/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383803February 16, 2011
POWER TRAIN
OCCASIONAL CLUNKING NOISES WHEN STARTING AND SLOW TO CRANK. AFTER STARTING CAR, IT REFUSED TO ENGAGE IN ANY GEAR--EITHER REVERSE OR DRIVE. TURNED CAR OFF, RE-STARTED AND WAS THEN ABLE TO FIND A GEAR. THIS HAPPENED ON NUMEROUS OCCASIONS. WOULD TRY TO REVERSE OR DRIVE AND IT WOULD REV LIKE IT WAS IN NEUTRAL. LACKED POWER ON HILLS AND AVG. MPG DROPPED. CHECK ENGINE LIGHT CAME ON. DEALER SERVICE DEPARTMENT DIAGNOSED IT AS A DEFECTIVE TRANSMISSION CONTROL MODULE (TCM). ORDERED PART AND REPLACED TODAY. THIS SEEMS TO HAVE COMPLETELY FIXED THE PROBLEM. RUNS GREAT NOW, WITH MUCH MORE POWER AND BETTER GAS MILEAGE THAN SINCE THE FIRST DAY I DROVE IT OFF THE DEALER LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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