Ford Fiesta Complaints

3,175 consumer complaints on file.

#11558938December 7, 2023
POWER TRAIN
The contact owns a 2017 Ford Fiesta. The contact stated while driving at various speeds and depressing the accelerator pedal, the transmission downshifted intermittently. The contact stated that the failure had been reoccurring while driving. Additionally, the contact stated that the message "Transmission Hot - Wait 5 minutes" was displayed while driving. The contact stated that she pulled to the side of the roadway. The contact stated that she continued driving; however, the failure recurred while driving. The vehicle was taken to AutoZone where it was diagnosed that the TCM Power Input Signal was low, and the clutch A was stuck engaged. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558958December 7, 2023
POWER TRAIN
The vehicle is experiencing a common know issue with the TCM. After power loss, after having the battery replaced, the vehicle was having transmission issues. The Codes pulled from the car were P06B8 and P0606. These codes are well know with the Ford Fiesta for failure of the TCM. There is an extended warranty coverage for 2011-2015 Fiestas that should clearly extend to this year as well. It has the same transmission. Ford claims they corrected the issue with new parts. The part number on the cars PCM matches those of the extended warranty. The warranty is to extend to 100,000 miles or 10 years. The vehicle meets both those requirements. The vehicle was manufactured in the same facility in Mexico that the other faulty modules were installed. It was manufactured only a few months after the supposed change in part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558494December 5, 2023
STRUCTURE:BODY
Drivers door since purchasing the car in 2017 when it's cold out "winter time" by drivers door once open, will not latch back and close- takes it warming up before my drivers door will latch and shut . Temps 30 or under , the mechanism freezes and will not allow the door to latch shut
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558647December 5, 2023
STRUCTURE:BODY
When a rear seat passenger exits the vehicle and closes the door, the rear door does not latch properly. This causes the door to swing open while the car is moving. The vehicle is available for inspection. The problem has manifested itself on several occasions, especially when I am dropping off school children at their stop. The crossing guard has been kind enough to close the door for me. That is, he closes the door after it swings open. The vehicle has not been inspected by a dealer or repair shop (yet). The problem first appeared last week, after the Thanksgiving holiday break. There were no symptoms to warn of the problem. It just appeared out of the blue, so to speak. To describe the problem further: The door is closed by the passenger who has just exited the car. There is no "door open" light to indicate a problem. Then, after a few seconds, the door springs open and the "door open" light appears. It is annoying when it happens. It is also a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558375December 4, 2023
POWER TRAIN
The contact owns a 2018 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power and the "Transmission Malfunction Service Now” message was displayed. The contact was able to pull over to the shoulder of the roadway. The contact stated that the RPM's increased rapidly, but the vehicle did not respond. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a persistent failure. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557413November 29, 2023
POWER TRAIN
The contact owns a 2011 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle briefly shuddered before inadvertently losing motive power. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, who was unable to duplicate the failure. The manufacturer was notified of the failure but did not assist. The failure mileage was 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557515November 29, 2023
ENGINE
My name is [XXX] (phone [XXX] , email: [XXX] ) I bought a Ford Fiesta 2017 VIN # [XXX] in Feb 2021. The car with 25K. Currently, at 59K Cylinder 1 and Cylinder 3 misfire because coolant gets in both cylinders, diagnosed by a local car mechanic! When driven, the car is a fire hazard!!! I’ve submitted a claim to Ford Motor Company [XXX], and they replied they don’t have a program that can help me! Next, I took the car to Ford's authorized service, Ted Britt Chantilly, VA. The car stayed there 11/7-11/21. According to them, the problem was only a cracked spark plug near cylinder 3. After I paid the diagnostic fee plus the repair cost. The car started exhibiting the misfire problems within the first 10 miles driven. The car was returned to the Ford Service department the next morning 11/22. The OBD reader at Ted Britt Chantilly, VA showed a misfire, this time in cylinder 1 and cylinder 4. My car is at Ted Britt Chantilly, VA for a second time since 11/22/. Still, they can’t figure out why the car engine misfires!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557196November 28, 2023
UNKNOWN OR OTHER
Transmission malfunctions while accelerating. Pulling into a busy road, the vehicle randomly stops accelerating which cause other vehicles to swerve to avoid a crash. The RMP will increase and loose acceleration and then there is no function of the acceleration. As soon as the warning light came on, contacted a dealer and the wait times are over 2 months. The dealer does not want to keep the vehicle and prefers you keep driving until they call you to bring it in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556942November 27, 2023
POWER TRAIN
Since around 20,000 miles, my 2018 Ford Fiesta SE has had a grinding noise after shifting at certain gears. I got the car serviced at that time. Now I'm at 70,000 miles and the noise has persisted, and has gotten worse. My transmission slipped at 0mph when I was accelerating, almost causing me to lose control of my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556874November 26, 2023
WHEELS, WHEELS:LUGS/NUTS/BOLTS/STUDS
Ford lug nuts swelled up so much that nobody could get tires off. Had to go to dealer and pay $250 to get those off and replaced. I was lucky that I was just trying to rotate the tires vice having to replace a flat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554975November 13, 2023
POWER TRAIN, POWER TRAIN:MANUAL TRANSMISSION
This car has a standard transmission and a hydraulic clutch. The synchronizer for low gear lets it pop back out of gear. This is extremely dangerous if you are pulling out into a busy lane of traffic. It throws the shift lever back out of gear with a lot of force. I have had the hydraulics bled but plan to take it to a dealer soon. There are others listed on YouTube as having the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554369November 9, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:HORN
The horn had to be replaced Sept. 22, 2023 because it wasn't working. The horn had to be replaced again Nov. 9, 2023 because it was not working. This is a safety hazard since, without a horn, the driver cannot alert others in case of a problem with this car or get the attention of other drivers who are inattentive and may cause an accident. The second time the dealer replaced the horn, the service representative stated the problem was that the assembly got wet and the new unit had to be re-mounted in a better position. There was no light or indicator that the horn had failed. I only noticed it when locking the car with the fob because it usually beeps if I press the "lock" button twice. If I hadn't noticed that, I would have been surprised and potentially involved in an accident if unable to alert other drivers of a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554067November 7, 2023
ENGINE
The contact owns a 2014 Ford Fiesta. The contact stated while driving 20 MPH, the vehicle failed to properly accelerate. The contact stated that the vehicle was shaking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure was due to a faulty clutch plate. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that the vehicle was not under warranty. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553757November 6, 2023
POWER TRAIN
The contact owns a 2013 Ford Fiesta. The contact stated while accelerating from a complete stop, the vehicle would jerk and would hesitate to respond. Additionally, the contact stated that the failure recurred while driving from a complete stop, and the vehicle stalled in the middle of the road. The check engine warning light was illuminated. The contact stated that her husband depressed the accelerator pedal and was able to continue driving; however, the vehicle failed to exceed 20 MPH. The vehicle was taken to the dealer, where the TCM was replaced under Ford Campaign Number: 14M02. The contact stated that while driving from a complete stop, the vehicle was shuddering. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission needed to be replaced. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553834November 6, 2023
POWER TRAIN
The contact owns a 2013 Ford Fiesta. The contact stated that while his daughter was attempting to reverse; after shifting into reverse, the vehicle failed to move. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission control module and the clutch. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553622November 5, 2023
ENGINE
The incident happened on November 1, 2023, and the complaint is on a 2019 Ford Fiesta with approximately 22,700 miles and still covered under the power train warranty. A family member and I were driving and I started to feel nauseous, and had difficulty thinking clearly. This improved once exiting the vehicle. My family member experienced the same symptoms of nausea and difficulty thinking when driving, and additionally had a headache. This was improved by rolling down the windows. The vehicle was taken to Pearson Ford in Zionsville, Indiana and was found to have a cracked exhaust manifold with exhaust fumes leaking into the cabin. This was deemed a premature part failure of the exhaust manifold, as there was no damage done to the vehicle and the vehicle having low miles, approximately 22,700. The dealer agreed to replace the exhaust manifold under warranty, but had to order the part. Repair is still pending.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553261November 2, 2023
POWER TRAIN
The contact owns a 2015 Ford Fiesta. The contact stated while driving 25 MPH, the vehicle began to lose forward momentum. The contact stated that the check engine warning light was illuminated. The contact pulled over and stopped the vehicle but did not turn off the vehicle. The contact attempted to shift into reverse(R) but the vehicle only revved while depressing the accelerator pedal. The contact attempted to shift into drive (D) and the vehicle revved but did not move forward. The contact turned off the vehicle and had it towed to a dealer. The vehicle was diagnosed by the dealer and determined that the TCM needed to be replaced. The vehicle was repaired by the dealer under Customer Satisfaction Program: 14M02 Transmission Control Module (Power Train). The vehicle had been repaired. The contact was called by the dealer, prior to retrieving the vehicle, and was informed that the actual failure was the clutch, however the dealer advised that the vehicle was no longer under warranty coverage for Customer Satisfaction Program: 19N08 Transmission Clutch Shudder (Power Train). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553191November 2, 2023
POWER TRAIN
The contact owns a 2014 Ford Fiesta. The contact stated while driving 30 MPH, the vehicle started to jerk and made an abnormally loud sound while shifting gear. Upon arriving to her destination and attempting to reverse into a parking space, the vehicle failed to shift into reverse. The vehicle was taken to the dealer, who diagnosed a failure with the clutch and transmission. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552874October 31, 2023
POWER TRAIN
The contact owns a 2013 Ford Fiesta. The contact stated while driving approximately 35 MPH, the transmission seemed to have slipped out of gear, and the vehicle decelerated to 10 MPH. As the contact depressed the accelerator, the vehicle was bucking into gear. The contact stated that the check engine warning light was illuminated and there was an indicator flashing that the transmission had overheated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the TCM needed to be replaced. Additionally, the TCM failure caused damages to the transmission and the transmission needed to be repaired. The vehicle had not been repaired. The contact drove the vehicle from the dealer to her residence; however, while driving, the vehicle stalled and was towed to the residence. The contact researched online and related the failure to Customer Satisfaction Program: 14M02 Automatic Transmission Control Module (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552891October 31, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2015 Ford Fiesta. The contact stated that while driving at 30 MPH, the vehicle began to jerk, and the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the powertrain control module. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Fiesta