Ford Fiesta Complaints

3,175 consumer complaints on file.

#10615817July 23, 2014
POWER TRAIN
AUTO TRANSMISSION SHUTTER..FROM A COMPLETE STOP THROUGH THE SHIFTING THE TRANSMISSION SHUTTERS. MY LOCAL FORD GARAGE SAYS THE CAR NEEDS TRANSMISSION PACKS,,HOWEVER DUE TO FORD S COMPUTER READING THE VEHICLE IS OPERATING AT A NORMAL RANGE, SO THE GARAGE CANNOT REPAIR. WE HAVE ALMOST BEEN INVOLVED 3 REAR END COLLISIONS BECAUSE OF THIS. FORD HAS NOT YET ISSUED A RECALL ON THIS MATTER EVEN THOUGH THERE ARE MANY FIESTAS WITH THIS PROBLEM,. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615838July 23, 2014
LATCHES/LOCKS/LINKAGES
THE PASSENGER REAR DOOR LATCH WILL NOT KEEP THE DOOR CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615056July 21, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER LOCK FAILED TO LOCK ELECTRONICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INSPECTED THE VEHICLE BUT DID NOT NOTIFY THE CONTACT OF WHAT PART NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 28,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614925July 21, 2014
ENGINE, POWER TRAIN
WHILE DRIVING DOWN A CERTAIN ROAD I NOTICED THE CAR WHILE ON DRIVE, SWITCHED TO REVERSE BACKED UP ON ITS OWN AND THEN TO PARK WITHOUT ME SWITCHING GEARS. IT DID SO UNTIL I WAS ABLE TO SOMEHOW PULL OVER ON THE SIDE OF THE ROAD AND TURNED THE CAR OFF. I IMMEDIATELY DECIDED TO CALL 9-11 THE OFFICER WHO ARRIVED ON THE SCENE SAW WITH HIS OWN EYES WHAT THE CAR WAS DOING AND STATED NOT TO DRIVE THE CAR AND THAT IT WAS A HAZARD ON THE ROAD. WHEN WE VISITED FORD THE DEALER DID NOT KNOW WHAT HAPPENED TO THE CAR AND "FLEW OVER A TECHNICIAN" BUT THE SAME PROBLEM PERSISTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614960July 21, 2014
POWER TRAIN
I BROUGHT MY FIESTA IN FOR SERVICE ABOUT THREE MONTHS AFTER DRIVING IT OFF THE LOT. I EXPERIENCE KNOCKING, CHUGGING, JOLTING AND JERKING EVERYTIME I ACCELERATE FROM A STOP LIGHT OR STOP SIGN. GETTING ON THE HIGHWAY LAST WEEK AS I ACCELERATED, MY SPEEDOMETER GOT STUCK AT 55MPH AND THERE WAS AN EXTREME VIBRATION COMING FROM THE BOTTOM, ALONG WITH THE NORMAL SNAPPING NOISE. I'M TAKING IT BACK FOR MORE SERVICE NEXT WEEK FOR THE SAME REASON IT WAS IN THREE MONTHS AGO. I'VE ONLY OWNED THE CAR 9 MONTHS. I FEEL LIKE THIS CAR IS DANGEROUS AND I DON'T LIKE TO DRIVE IT. I TRAVEL 40 MILES EACH WAY TO WORK DAILY AND I WAS HAPPY ABOUT THE GAS MILEAGE THAT I WAS GETTING BUT I DIDN'T SIGN UP FOR A LEMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614773July 20, 2014
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
CAR STARTED TO JERK WHILE TRYING TO ACCELERATE. AND CAR STARTED TO TURN OFF AT RED LIGHTS. AND NEED TO BE STARTED UP AGAIN TO GET GOING . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615471July 20, 2014
UNKNOWN OR OTHER
ISSUES WITH THIS VEHICLE BEGAN AS SOON AS WE GOT IT. CAR CONSTANTLY STUTTERS LIKE IT'S ABOUT TO STALL (WAS TOLD BY SALESMAN THAT IT WAS BECAUSE CAR WAS BRAND NEW AND ONCE WE "BROKE IT IN' THAT WOULD GO AWAY). IT HAS NOT. DOES NOT ACCELERATE WHEN IT SHOULD AND DOESN'T DECELERATE WHEN IT SHOULD, NO MATTER HOW HARD OR SOFT YOU PRESS THE PEDALS. CAR SEEMS TO HAVE A MIND OF IT'S OWN. LIKES TO ACCELERATE WHEN HAVE BRAKE PRESSED, HAVE ALMOST REAR-ENDED CARS IN FRONT BECAUSE OF IT'S LURCHING FORWARD. WHEN USING SPORT MODE, CAR WOULD NOT HAVE ANY MORE POWER, BUT ENGINE WOULD REDLINE. STRONG BURNING SMELL ALSO. ONCE CAR FINALLY GOT MOVING, IT WAS VERY DIFFICULT TO GET IT TO SLOW DOWN. YOU CAN PUSH BRAKE PEDAL TO THE FLOOR BUT CAR IS STILL GOING - AND FIGHTING YOU TO KEEP GOING. DEALER UPGRADED SOFTWARE - WHICH SEEMED TO HELP FOR THE FIRST FEW DAYS - AND TOLD US NOT TO USE THE SPORT MODE ANYMORE, WHICH WE DO NOT. DEALER STATED ALL COMPLAINTS WERE NOT ISSUES, THAT IS HOW THE CAR WORKS DUE TO THE TYPE OF ENGINE IT HAS IN IT. FIRST TIME FORD BUYER, FIRST BRAND NEW CAR IN A VERY, VERY LONG TIME. CAR IS DRIVEN TO AND FROM WORK 56 MILES EVERYDAY, PLUS LEISURE. FEEL VERY INSECURE DRIVING CAR. CAR IS NOT SAFE AND FORD NEEDS TO BE PRESSURED TO FIX THESE ISSUES OR STOP MAKING THESE TYPE OF ENGINES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614720July 19, 2014
POWER TRAIN
-TRANSMISSION IS VERY JERKY -CAR HAS A LOT OF HESITATION AFTER ACCELERATING FROM A LOW SPEED OR A STOP -SHUDDERING AND GRINDING NOISE WHEN STOPPING AND ACCELERATING WHEN I FIRST BOUGHT THE CAR THESE ISSUES WERE MINOR AND I WAS TOLD THEY WOULD GO AWAY ONCE THE CAR GOT USED TO MY STYLE OF DRIVING BUT NOW THEY HAVE BECOME MORE SEVERE AND HAPPENING MORE FREQUENTLY MAKING THIS CAR A SAFETY ISSUE. WHEN CHANGING LANES AND MAKING TURNS THE CAR IS VERY UNPREDICTABLE AND MAY SOON CAUSE AN ACCIDENT. I HAVE TAKEN IT INTO FORD NUMEROUS TIMES AND AM ALWAYS TOLD THIS IS HOW THE CAR RUNS AND THESE ARE NORMAL FUNCTIONS FOR THE TRANSMISSION. I BELIEVE THESE CARS NEED TO BE RECALLED AND OFF THE ROAD BEFORE SOMETHING SERIOUS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614575July 18, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY DECELERATED AND FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611218July 17, 2014
POWER TRAIN, ENGINE
THE VEHICLES ENGINE MAKES NOISE AS IF SOMETHING IS CAUGHT IN THE ENGINE OR IS HAVING TROUBLE SHIFTING THE ENTIRE TIME WHILE DRIVING. THE CAR JERKS AGGRESSIVELY WHEN YOU BEGIN TO ACCELERATE AS IF IT IS HAVING TROUBLE CHANGING INTO GEARS. WHEN TRYING TO ACCELERATE AT TIMES IT WILL SEEM AS IF IT LOOSES POWER CAUSING TO ALMOST COME TO AN ABRUPT STOP AND SHAKING AS IF IT IS GOING TO SHUT OFF! NOT THE KIND OF TROUBLE YOU SHOULD BE HAVING WITH A NEW CAR! I HAVE TO STEP OFF THE GAS PEDAL SO THAT IT CAN STOP JERKING. SEVERAL TIMES I HAVE BEEN IN THE MIDDLE OF TRAFFIC ALMOST HAVING PEOPLE SLAM INTO ME BECAUSE OF THE ABRUPT STOPS THE CAR HAS, OR ME ALMOST HITTING A CAR BECAUSE IT JERKS TO A SUDDEN TAKE OFF WHEN PRESSING THE ACCELERATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611291July 17, 2014
POWER TRAIN
I HAVE BEEN HAVING PROBLEMS WITH MY TRANSMISSION FROM SHORTLY AFTER THE DAY I PURCHASED THE VEHICLE. IT SHUTTERS, LOCKS UP AND CANNOT SHIFT GEARS. IT HAS BEEN IN THE SHOP OVER 5 TIMES FOR THE SAME ISSUE AND IS STILL UNDER MANUFACTURERS WARRANTY. WHAT CAN BE DONE FOR ME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610958July 16, 2014
POWER TRAIN
2011 FORD FIESTA AUTOMATIC TRANSMISSION SHIFTS ERRATICALLY AND INTERMITTENTLY WHENEVER UPSHIFTING FROM 1ST TO 2ND GEAR. ENGINE/TRANSMISSION SHAKES AND SOMETIMES MAKES CLANKING NOISES. ENGINE ALSO SEEMS TO STAY ENGAGED TO CLUTCH (OR WHATEVER TRANSMISSION MECHANISM ENGAGES ENGINE TO DRIVE TRAIN) AT ALL TIMES, BECAUSE SUDDEN HARD BRAKING CAN STOP ENGINE. DEALERSHIP HAS TRIED TO FIX TRANSMISSION PROBLEM(S) AT LEAST THREE TIMES, AND COMPUTER FIRMWARE 'UPGRADES' HAVE BEEN DOWNLOADED TO TRANSMISSION CONTROLLER(S) AT LEAST TWICE BY DEALERSHIP. PROBLEMS HAVE NOT BEEN RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611055July 16, 2014
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
REAR DOOR LATCHES FAIL TO CLOSE BOTH REAR DOORS. THEY BOTH FAILED APPROXIMATELY THE SAME TIME. I NOW HAVE THEM TIED TOGETHER FROM THE INSIDE. THIS IS DEFINITELY A SAFETY HAZARD. THE DEALER SAID THERE ISN'T A RECALL. THEY ALSO STATED IT COULD TAKE UP TO 3 WEEKS TO GET REPLACEMENT LATCHES BECAUSE FORD CAN'T KEEP UP WITH REPLACEMENT PARTS. THAT TELLS ME THERE IS A PROBLEM. WAITING TO SEE IF THERE WILL BE A RECALL. FORD WANTS APPROXIMATELY $500 TO REPLACE BOTH LATCHES BECAUSE VEHICLE IS NO LONGER UNDER WARRANTY. I REQUEST YOU CONTACT FORD AND HAVE THEM REPLACE THE LATCHES AT NO COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610839July 15, 2014
POWER TRAIN, ENGINE
IN FEBRUARY OF 2014 I TOOK MY FIESTA IN COMPLAINING OF GRINDING AND RATTLING NOISES WHEN TAKING OFF FROM A STOP. BOTH INNER AND OUTER INPUT SHAFT SEALS WERE REPLACED DUE TO A LEAK AS WELL AS THE CLUTCH ASSEMBLY. IN JULY OF 2014 AT APPROX. 13,104 MILES, MY AVERAGE MILES PER GALLON WAS DROPPING AS WELL AS THE CAR SHUTTERING ON ACCELERATION AND TURNING THE VEHICLE. AGAIN, WITHIN FIVE MONTHS THE CLUTCH ASSEMBLY WAS REPLACED, IN MAY OF 2014 A DIFFERENT ISSUE, THE CHECK ENGINE LIGHT CAME ON. THIS TIME DIAGNOSIS WAS THE CATALYST ELEMENT FAILING AND THE EXHAUST MANIFOLD ASSEMBLY WAS REPLACED. ANOTHER ISSUE WAS I HAD THE GREEN PHONE ICON LIGHT FLASHING ON THE CENTER DISPLAY, IN WHICH THE FRONT DISPLAY WAS REPLACED. I REALLY LIKE THE MY FIESTA, BUT I DO NOT FEEL VERY COMFORTABLE DRIVING IT, TOO MUCH HAS GONE BAD IN A SHORT PERIOD OF TIME. FORD NEEDS TO DO MORE IN ADDRESSING AND FIXING THESE ISSUES. TOO MANY FIESTA OWNERS HAVE THESE ISSUES AND THIS IS NOT A SAFE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610852July 15, 2014
POWER TRAIN
I WAS PARKED IN A FRIENDS DRIVEWAY AND THE CAR WOULDN'T START. THE RADIO AND LIGHTS AND DASHBOARD ALL WORKED BUT WHEN TURN THE KEY THERE WAS ALL KINDS OF CLICKING NOISE AND FLASHING LIGHTS. EVEN AFTER THE KEY WAS REMOVED YOU COULD HEAR ALL KINDS OF MECHANICAL NOISE GOING ON UNDER THE HOOD. THE CAR STARTED AFTER ROADSIDE ASSISTANCE JUMPED IT, SO I THOUGHT I WAS GOOD TO GO. I PUT THE CAR IN REVERSE AND THOUGHT I WAS BACKING OUT OF THE DRIVEWAY WHEN IN ALL REALITY I WAS JUST COASTING BECAUSE WHEN I GOT DOWN THE INCLINE PART AND APPLIED THE GAS PEDAL THE RPMS WOULD GO UP BUT THE CAR DIDN'T MOVE. I TRIED TO GO FORWARD AND COULD NOT. I COULD PHYSICALLY SHIFT THE CAR INTO GEAR BUT IT WOULD NOT MOVE, EVEN IF I FLOORED THE GAS PEDAL IT JUST REVVED THE ENGINE. I HAD TO THEN CALL A TOW TRUCK AND HAD IT TOWED TO THE NEAREST FORD DEALERSHIP. THEY WERE UNABLE TO REPLICATE THE PROBLEM THEREFORE THERE WAS NO REPAIR MADE NOR DID THEY TRY TO FIGURE IT OUT BC THEY SAID IT RAN TO SPECIFICATIONS. I AM CONCERNED WITH BEING STRANDED TRAFFIC AND NOT BEING ABLE TO MOVE AND BEING A SITTING DUCK JUST WAITING TO GET HIT. THIS HAS HAPPENED ON SEVERAL OCCASIONS. THANKFULLY NON HAVE PUT ME IN A DANGEROUS SITUATION, BUT I DO NOT DEEM THIS VEHICLE RELIABLE, I DO NOT DEEM FORD CAPABLE OF FIXING IT AND I AM EXTREMELY FRUSTRATED HAVING A CAR THAT CANT BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610455July 14, 2014
POWER TRAIN
I WAS AT THE LIGHT. THE LIGHT TURNED GREEN. THE CAR LUNGED AS I ENTERED AND ALMOST HIT A PEDESTRIAN. I NOW HAVE 9785 MILES.I HAVE ALREADY GOT THEM TO FIX THE TRANSMISSION AND 590 MILES LATER IT WAS BACK TO THE SAME THING. IT LUNGES. IT GRINDS A TOW SPEED. IT IS A NIGHTMARE. I KNOW I AM NOT THE ONLY ONE COMPLAINING. PLEASE DO SOMETHING BEFORE SOMEONE DIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610191July 13, 2014
POWER TRAIN
I HAVE HAD MY CAR IN NUMEROUS TIMES TO THE DEALER WITH PROBLEMS WITH THE TRANSMISSION. FINALLY IN MAY OF 2014 I HAD THE CLUTCH REPLACED. THE CAR WAS ABOUT 75% BETTER, NOT PERFECT BUT BETTER. TODAY THE TRANSMISSION IS SLIPPING AND SHIFTING THROUGH VARIOUS GEARS RANDOMLY. IT HAS NO ACCELERATION POWER FROM A STOP. I AM AFRAID TO DRIVE THE CAR. THE CAR IS VERY DANGEROUS TO DRIVE AND THEY NEED TO RECALL THESE CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609833July 11, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE TRANSMISSION HESITATED TO SHIFT WHEN A RIGHT TURN WAS MADE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,171.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609722July 10, 2014
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
FORD FIESTA 2013 (AUTOMATIC TRANSMISSION) - STARTED CAR. PUT CAR IN REVERSE. CAR DID NOT REVERSE AND THERE WERE RATTLING AND GRINDING SOUNDS COMING FROM TRANSMISSION. RESTARTED CAR. CAR REVERSED. HOWEVER, ONCE CAR WAS PUT INTO DRIVE THE TRANSMISSION WAS RATTLING AND GRINDING AGAIN. ONCE I TRIED TO ACCELERATE, THE CAR LURCHED FORWARD, STOPPED AND LURCHED FORWARD AGAIN. THE ACCELERATION WAS NOT SMOOTH, IT FELT LIKE THE CAR MIGHT STALL. THE ENGINE NOISES WERE LOUD AND NOT TYPICAL. UNTIL I REACHED 45 MILES PER HOUR, THE ENGINE DID NOT QUIET DOWN. DRIVING IN TRAFFIC WAS TERRIBLE. I HAD TO LEAVE EXTRA ROOM TO STOP AS I DID NOT TRUST THE CAR TO DOWNSHIFT PROPERLY. I HAD TO LEAVE EXTRA ROOM TO ACCELERATE BECAUSE I COULD NOT PREDICT IF THE CAR WOULD GO AT ALL OR ACCELERATE AT AN UNPREDICTABLE SPEED BECAUSE THE TRANSMISSION WAS NOT TRUSTWORTHY AND THE CLUTCH KEPT SLIPPING. OVERALL, THE FIESTA'S TRANSMISSION ISSUE HAS TO DO WITH THE VEHICLE'S DESIGN, AND THIS IS NOT AN ISOLATED INCIDENT. FROM 20,000 MILES ON, I HAVE TAKEN THE CAR IN TWICE TO TRY AND FIX THIS DEFECT AND IT CONTINUES TO EXIST. I CURRENTLY DO NOT HAVE THE CAR AS IT IS AT THE DEALERSHIP AND HAS BEEN FOR 24 DAYS AND COUNTING. THEY CAN'T SEEM TO FIX THE DEFECTS AND THIS TRANSMISSION DESIGN SHOULD BE INVESTIGATED. I AM CURRENTLY WORKING WITH THE BBB AUTOLINE TO TRY AND RESOLVE THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609742July 10, 2014
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
FOR THE SECOND TIME IN THREE WEEKS TWO DOOR LATCHES HAVE FAILED ON MY CAR. BOTH TIMES IT HAPPENED WHILE DRIVING DOWN THE ROAD AND WHEN I MADE A TURN ONE OF THE DOORS CAME FLYING OPEN. FIRST INCIDENT OCCURED ON JUNE 22ND 2014 AND THE SECOND INCIDENT ON JULY 10TH 2014. THIS CAUSED A SERIOUS SAFETY CONCERN IF SOMEONE WAS NOT BUCKLED IN AND COULD FALL OUT OF THE CAR. I HAD TO USE A CARGO STARP TO KEEP THE DOOR SHUT BOTH TIMES WHILE TAKING IT TO THE DEALERSHIP FOR REPAIR. THE DOOR LATCH MODULES ON THESE FORDS ARE A CHEAP PLASTIC AND BECOME BROKEN VERY EASILY WITH NORMAL USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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