Ford Fiesta Complaints

3,175 consumer complaints on file.

#10643436October 8, 2014
POWER TRAIN
THE TRANSMISSION ON THIS CAR OFTEN SHUTTERED BUT ON THIS PARTICULAR OCCASION, WOULD NOT ENGAGE FORWARD OR REVERSE. A NEW TRANSMISSION MODULE WAS INSTALLED IN THE CAR AND IT IS ACCEPTABLE, CURRENTLY. UNFORTUNATELY, CUSTOMER SATISFACTION FORM 14M01 DOES NOT INCLUDE REPLACEMENT OF TRANSMISSION MODULE (PART AE8Z7Z369D). 1300 DOLLARS PLUS TO FIX A PROBLEM THAT FORD HAS KNOWN ABOUT SINCE I BOUGHT THE VEHICLE. I AM TRYING TO JOIN A CLASS ACTION SUIT AGAINST FORD. IT IS IN THE INVESTIGATION PHASE AND MAY BE BROUGHT ON BY WWW.CHIMICLES.COM. PLEASE JOIN US. IT IS OBVIOUS THAT THE ONLY WAY ANYTHING TRULY GOOD WILL COME OUT OF OUR HARDSHIPS IS IF WE HIT FORD IN THE WALLET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643443October 8, 2014
POWER TRAIN
TRANSMISSION SHAKES AND SHUDDERS WHEN CHANGING GEAR. WHEN GOING HOME I HAVE TO GO UP A HILL AND MAKE A TURN TO GO UP ANOTHER HILL. WHEN I SLOW DOWN TO TURN AND GO UP THE NEXT HILL THE TRANSMISSION SHUDDERS. IF I SLOW DOWN IN TRAFFIC AND RESTART WHILE ROLLING I GET THE SHUDDER. SEVERAL TIMES WHEN AT A TRAFFIC LIGHT I HAVE STARTED TO GO AND THE CAR IN FRONT STOPS SUDDENLY I HIT MY BRAKES AND THE CAR ALMOST STALES AND THEN WHEN I DO GO I GET THE SHUDDER. SOMETIMES I THINK THE DRIVE SHAFT IS GOING TO DROP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641943October 7, 2014
STEERING
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE HAS BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643143October 7, 2014
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
REAR DOOR LATCH STOPPED WORKING. DOOR WILL NOT STAY SHUT AT ALL. I HAVE TO TIE ITS' HANDLE ACROSS THE BACK SEAT TO THE OPPOSITE DOOR HANDLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643168October 7, 2014
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
WHILE DRIVING AT ABOUT 20MPH AND BRAKING LIGHTLY, THE REAR DRIVERS SIDE DOOR SWUNG OPEN. AFTER STOPPING I ATTEMPTED TO SECURE THE DOOR BUT THE DOOR WOULD NOT LATCH. THE DOOR WHEN SHUT WILL NOT STAY SECURED AND WILL SWING OPEN. THE LATCH/LOCKING MECHANISM MALFUNCTIONED. I INSPECTED THE LATCH AND ALL PARTS SEEM TO BE THERE BUT THE LATCH THAT CATCHES ON THE BOLT DOES NOT LOCK IN PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641572October 6, 2014
POWER TRAIN
WHEN I TAKE OFF FROM A STOP, USING LIGHT OR HARD ACCELERATION, THE AUTOMATIC TRANSMISSION EXHIBITS AN INTERMITTENT TRANSMISSION VIOLENT SHUDDER, WHICH SHAKES THE CAR AND CAUSES HESITATION ON ACCELERATION, CREATING A SAFETY HAZARD. THIS HAS CAUSED ME SEVERAL NEAR MISSES TRYING TO CROSS TRAFFIC BECAUSE THE TRANSMISSION HESITATION AND SHUTTER, CAUSES DELAY IN ACCELERATION ACROSS ON COMING TRAFFIC. BECAUSE OF THIS, I DO NOT LET MY TEENAGERS DRIVE THE CAR. THE CAR HAS NOW DEVELOPED LEAKING TRANSMISSION FLUID. 2013 FIESTA. I HAVE TAKEN THE CAR TO THE DEALER SEVERAL TIMES, THEY SAY ITS NORMAL, SIMPLY REPROGRAM THE TRANSMISSION, AND HAND ME A PAPER FROM FORD WHICH SAYS THE PHENOMENA IS NORMAL. IVE NEVER HERD OF AN AUTOMATIC TRANSMISSION THAT SHIFTED SO POORLY AND VIOLENTLY AS NORMAL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641580October 6, 2014
STRUCTURE:BODY
I HAD JUST LEFT MY HOME WITH MY WIFE AND CHILD. AS WE DROVE UP THE BLOCK, I NOTICED THE LIGHT WAS ON INDICATING A DOOR WAS OPEN. MY WIFE PUSHED ON HER DOOR TO CHECK AND IT WAS NOT LATCHED. SHE TRIED TO PULL THE DOOR CLOSED AGAIN AND IT WOULD NOT LATCH. I HAD TO BRING THE CAR BACK HOME AND SECURE THE DOOR WITH A BUNGEE CORD THE CAR IS GOING TO THE DEALER THIS MORNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641695October 6, 2014
LATCHES/LOCKS/LINKAGES
THE REAR DOOR SUDDENLY WOULD NOT LATCH. I TRIED EVERYTHING AND IT WON'T STAY SHUT. I TALKED TO TWO DEALERS AND THEY SAY THAT UNFORTUNATELY THEY DON'T HAVE THE PARTS AND MY VEHICLE IS OUT OF WARRANTY THIS MONTH *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641778October 6, 2014
STRUCTURE:BODY
WE HAVE RECENTLY ENCOUNTERED DRIVER-SIDE OPEN DOOR ALARM THAT DOESN'T GO AWAY. THE DOOR DOESN'T LATCH ALL THE TIME EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641874October 6, 2014
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
MY FORD FIESTAS TRANSMISSION IS OFFICIALLY BROKE. THE CAR'S TRANNIE WAS OFFICIALLY LOOKED AT BY THREE TRANSMISSION SPECIALISTS, ALL BAFFLED TO WHY THIS CAR IS DEALING WITH THIS WITH SUCH FEW MILES. I'VE TALKED WITH NUMEROUS REPRESENTATIVES OF FORD, WHO'VE ASSURED ME THAT BAD THINGS JUST HAPPEN AND THERE'S NOTHING THEY WILL DO. THIS IS A TERRIBLE PROBLEM THAT NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641566October 5, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
ISSUES WITH THE TRANSMISSION SINCE I BOUGHT THE CAR SPUTTERS DIES WONT START SHIFTS INTO NEUTRAL ON ITS OWN DANGEROUS CAR ITS NOT SAFE FORD KNOWS AND WONT FIX IT. I HAVE HAD THE BATTERY CHANGED TO FIX THE ISSUE TO NO AVAIL AND THE SHIFT SOLENOID TO NO AVAIL DEALER CANT FIX IT WHAT CAN BE DONE TO MAKE THE CAR SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641498October 5, 2014
STRUCTURE:BODY
VEHICLE PARKED IN DRIVEWAY. OPENED REAR PASSENGER SIDE DOOR AND IT BOUNCED OPEN. HAD TO USE A RATCHET SECURED TO OPPOSITE DOOR FOR A FEW DAYS WHILE PART CAME IN AT DEALER. WAS REPAIRED UNDER FACTORY WARRANTY. LESS THAN MONTH LATER, SAME THING ON FRONT PASSENGER DOOR. FACTORY WARRANTY EXPIRED, BUT COVERED UNDER PRE OWNED FORD CERTIFIED WARRANTY EXCEPT THIS WAS $100. DEDUCTIBLE I HAD TO PAY. THIS IS SAFETY RELATED AND SHOULD BE FULLY COVERED WITH NO DEDUCTIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641307October 3, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH IN A PARKING GARAGE, THE VEHICLE SUDDENLY ACCELERATED FORWARD INDEPENDENTLY. THE CONTACT MANAGED TO AVOID CRASHING INTO A PERSON AND A WALL. THE PROBLEM RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641340October 3, 2014
STRUCTURE:BODY:DOOR
MY DAUGHTER OPENED THE REAR PASSENGER SIDE OF THE 2012 FORD FIESTA AND CLOSED IT AND IT DID NOT CLOSE, IT BOUNCED BACK. WE SPENT HOURS LOOKING ON THE INTERNET AND YOUTUBE TRYING TO FIND AWAY OF CLOSING THE DOOR. AFTER 4 HOURS IN THE SUN TRYING TO CLOSE THE DOOR WE WERE ABLE TO SHUT IT BY PRESSING THE LOCK BUTTON NUMEROUS TIMES. A FEW DAYS AGO I WAS DRIVING TO WORK AND THE DOOR OPENED AND ALMOST TOOK OFF THE DOOR. ANOTHER TIME I WAS DRIVING WITH FAMILY MEMBERS ACCIDENTALLY OPENED THE DOOR. IT TOOK US 2 HOURS OF LOCKING AND SHUTTING, EVENTUALLY WE WERE ABLE TO CLOSE THE DOOR. THIS HAS CAUSED A POTENTIAL SAFETY HAZARD FOR MY YOUR CHILDREN AND ANYONE THAT SITS IN THE BACK SEAT. THIS IS SOME SORT OF FACTORY DEFECT. EVEN IF THE DOOR SHUTS I CAN NEVER TELL WHEN IT WILL OPEN AGAIN AND CHUCK A PASSENGER OUT ON THE HIGHWAY AND POTENTIALLY KILL SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640821October 2, 2014
STRUCTURE:BODY
OPENED BACK PASSENGER DOOR TO PLACE GROCERIES AND DOOR LATCH WILL NOT STAY CLOSED. HAD TO DRIVE HOME WITH PASSENGER HOLDING DOOR CLOSED. TOOK THE CAR TO FORD DEALERSHIP AND THEY SAID THEY ARE UNABLE TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640932October 2, 2014
STRUCTURE:BODY
DOOR FLEW OPEN AND WOULD NOT LATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640962October 2, 2014
POWER TRAIN
WAS ACCELERATING AFTER A STOPLIGHT, AND SUDDENLY AFTER MUCH HESITATION, THE VEHICLE LURCHED FORWARD VIOLENTLY AND SHUDDERED. IT CONTINUED DOING THIS AT EVERY STOP-AND-GO FOR WELL OVER A YEAR, AS WELL AS MAKING HORRIFIC GRINDING NOISES, AND STARTED DRAGGING HORRIBLY RECENTLY. I TOOK IT IN FOR CLUTCH/SEAL REPLACEMENT AS INDICATED BY A LETTER FROM FORD, AND GOT THE VEHICLE BACK YESTERDAY. IT ISN'T LURCHING AS MUCH, BUT NEVER SHIFTS INTO SIXTH GEAR (IT NEVER DID BEFORE EITHER) AND NOW VIBRATES AT HIGH SPEEDS, AS WELL AS MAKING A NOISE ONLY DESCRIBABLE AS "A BARREL ROLLING DOWN A ROAD". I AM IN THE MIDST OF A COMPLAINT CASE WITH FORD, AND AM ALSO RESEARCHING A CLASS-ACTION LAWSUIT/HAVE SUBMITTED MY STORY FOR A LAWYER WORKING ON A SUIT. I HAVE ALMOST HAD MULTIPLE WRECKS IN THE LAST YEAR DUE TO THESE ISSUES, AND AS I AM A PHOTOGRAPHER, I CARRY EXPENSIVE COMPANY EQUIPMENT IN MY CAR DAILY. THIS VEHICLE PUTS MY EQUIPMENT AND MYSELF AT RISK. MY OWN DEMAND IS FOR FORD TO BUY THE CAR BACK, OR AT LEAST PAY IT OFF SO I CAN SELL IT, AND RECALL THE CAR OR AT LEAST THE TRANSMISSION. THIS CAR WAS A HORRIBLE MISTAKE TO BUILD. WHO PUTS TWO THREE-SPEED MANUAL TRANSMISSIONS TOGETHER WITH ELECTRICAL WIRING AND CALLS IT A SIX-SPEED AUTOMATIC? SOMEONE WHO'S TRYING TO BE CHEAP, THAT'S WHO. WITH NO REGARD FOR THE SAFETY OF CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640977October 2, 2014
STRUCTURE:BODY, SERVICE BRAKES
REAR DOOR WON'T LATCH. OPENED THE DOOR TO PUT SOMETHING IN THE BACK SEAT AND NOW DOOR WON'T LATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640516October 1, 2014
STRUCTURE:BODY
RIGHT REAR DOOR WILL NO LONGER LATCH. THE VEHICLE IS USED TO COMMUTE MYSELF TO WORK SO THE DOOR IS HARDLY EVER USED. I PULLED A BAG FROM THE REAR SEAT AND WENT TO SHUT THE DOOR AND IT POPPED BACK OPEN. MANUAL MANIPULATION OF THE LATCH INDICATES THAT THE LATCH FAILS TO SHUT UNDER ANY CIRCUMSTANCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640532October 1, 2014
STRUCTURE:BODY
SUMMARY: REAR PASSENGER DOOR LATCH MALFUNCTIONED AND NO LONGER LOCKS, LEAVING THE DOOR AJAR. DETAILS: UPON CLOSING THE REAR PASSENGER DOOR, THE DOOR BOUNCED BACK OPEN AND FAILED TO LATCH. AFTER CLOSER INSPECTION, VARIOUS ATTEMPTED REMEDIES, AND FURTHER RESEARCH, IT WAS DETERMINED THAT THE DOOR LATCH HAD FAILED. THE DOOR HAS TEMPORARILY BEEN HELD SHUT FROM INSIDE THE VEHICLE BY USING A RATCHETING STRAP. THE DOOR AJAR LIGHT IS ON, WHICH ALSO KEEPS THE INTERIOR LIGHTS ON AT ALL TIMES DURING DRIVING. I HAVE ORDERED A NEW DOOR LATCH AND WILL BE REPLACING IT AT SIGNIFICANT COST TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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