Ford Fiesta Complaints

3,175 consumer complaints on file.

#10653214November 6, 2014
ENGINE, VEHICLE SPEED CONTROL
THE CAR MAKES A TERRIBLE GRINDING SOUND. I NOTICED IT STUTTER AT TAKE OFF AND TOOK IT TO THE DEALERSHIP. THE SERVICE MANAGER SAID THE CLUTCH HAD TO BE REPLACED, A COMMON ISSUE WITH THE FORD FIESTA. AFTER THE CLUTCH WAS REPLACED, THE GRINDING SOUND REMAINED. EVEN WITH A NEW CLUTCH, THE CAR MAKES ME NERVOUS. NEEDLESS TO SAY, DISSATISFIED WITH THIS SERVICE DEPARTMENT, I DESCRIBED THE GRINDING SOUND TO A SERVICE MANAGER AT ANOTHER DEALERSHIP. HE TOLD ME THE GRINDING IS NORMAL AND THAT THERE'S NOTHING THAT CAN BE DONE. SO I STARTED READING AROUND AND LITERALLY THOUSANDS OF FIESTA OWNERS ARE EXPERIENCING THE SAME THING. AND WE ARE BEING TOLD THE SAME THING: IT'S NORMAL, FIXING THE CLUTCH WON'T SOLVE THE PROBLEM, REPLACING THE TRANSMISSION WON'T SOLVE THE PROBLEM. IT'S AS IF FORD IS TRYING TO RUN OUT THE CLOCK ON THE 60,000 MILE FULL WARRANTY. AT THIS TIME, I WANT TO TAKE MY FIESTA TO SOMEONE BUT DON'T HAVE ANY RECOURSE SINCE FORD DEALERSHIPS ARE BEING TOLD TO TELL FIESTA OWNERS THAT "IT'S NORMAL, THERE'S NOTHING THAT CAN BE DONE." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652933November 6, 2014
ENGINE, VEHICLE SPEED CONTROL
FORD FIESTA 2014 ENGINE EXCESSIVELY TREMBLES/JUMPS WHEN I ACCELERATE FROM A STOPPED POSITION. THE CAR DOES ACCELERATE ON ITSELF AT TIMES MOSTLY WHEN I HAVE AC ON OR AFTER TURNING IT OFF. FORD SHOULD RECALL THIS CAR NOW. OR FIX THIS CAR AND PROVIDE CUSTOMER WITH A PAID RENTAL CAR WHILE THIS ONE IS BEING FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652793November 5, 2014
POWER TRAIN
CLICKING AND NOISE FROM AREA OF WHEELS AND TRANSMISSION ISSUES, THE FIRESTONE SHOP IN LAS VEGAS NEVADA HAS FIXED MANY ISSUES, DRIVE TIME AUTOMOBILE CUSTOMER SERVICE ALWAYS SAID IT IS NORMAL, WHEN ON SLIGHT HILLS ENGINE ACTS LIKE ITS IN NEUTRAL,..I AM A DISABLED VETERAN AND PURCHASED THE VEHICLE TO GO TO AND FROM THE VETERANS HOSPITAL , BUT TO MANY NOISES COME FROM THE ENGINE AREA, THE STEERING COLUMN AREA, AND WHEEL AREA..., IT FEELS LIKE EMISSIONS PROBLEMS AND TRANSMISSION PROBLEMS!..., ENGINE LIGHT COMES ON OFTEN AFTER OIL CHANGES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652893November 5, 2014
POWER TRAIN
WE BOUGHT THE 2013 FORD FIESTA BRAND NEW. THE TRANSMISSION/CLUTCH CAUSES THE CAR TO LURCH EXCESSIVELY. NEARLY REARENDED ANOTHER CAR. FORD REPLACED THE CLUTCH, BUT IT CONTINUES TO HAVE THE EXACT SAME ISSUES. FORD SHOULD BE REQUIRED TO REPLACE THESE JUNK DANGEROUS TRANSMISSIONS/CLUTCHES WITH THE OLD STYLE USED ON MOST CARS WHICH ACTUALLY WORK. PLEASE GIVE THE PUBLIC SATISFACTION BY REQUIRING FORD TO COME UP WITH A REAL SOLUTION TO THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652309November 4, 2014
UNKNOWN OR OTHER
A MONTH AND A HALF AGO THE REAR PASSENGER DOOR REFUSED TO CLOSE. TODAY THE DRIVER SIDE PASSENGER DOOR SWUNG OPEN WHILE I WAS BACKING OUT OF THE DRIVEWAY AND WOULD NOT CLOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652327November 4, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN SHAKING AND JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652341November 4, 2014
STRUCTURE:BODY
REAR DOOR LATCH WOULD NOT ENGAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652433November 4, 2014
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
HELLO, MY WIFE AND I PURCHASED A 2013 FORD FIESTA IN MAY OF 2013. WE NOTICED A HESITATION AND STALLING PROBLEM ALMOST IMMEDIATELY. WE THOUGHT IT MIGHT BE BAD GAS SO WE WAITED AND PUT HIGHER GRADE GAS IN IT AND THE PROBLEM STILL CONTINUED. AT THIS TIME, WE THOUGHT THAT THE PROBLEM WOULD BE A RECALL BY FORD SINCE IT WAS HAPPENING ALL OF THE TIME SO WE WAITED FOR A RECALL NOTICE. APPROXIMATELY IN SEPTEMBER OF 2014 THE CAR WAS STILL HAVING THIS PROBLEM AND FORD SENT US A NOTICE THAT THEY WERE AWARE OF THE PROBLEM. MY WIFE TOOK THE CAR IN TO HAVE IT LOOKED AT AND THEY SAID THEY HAVE A FIX FOR IT WHICH SHOULD MAKE IT BETTER BUT WOULD NOT STOP THE PROBLEM BUT IT WOULD TAKE A WHILE TO GET IT SCHEDULED FOR SERVICE. WE SCHEDULED THE VEHICLE AND A FEW WEEKS LATER IT WAS DONE AND THE PROBLEM CONTINUED SO I TOOK IT BACK IN AND TOLD THEM IT WAS STILL DOING IT. THE EMPLOYEE AT THE DEALERSHIP, THAT I PURCHASED IT AT, TOLD ME THAT THEY COULD NOT DO ANYTHING ABOUT IT UNTIL FORD COMES UP WITH A FIX FOR THE PROBLEM. I POSTED ON FORD SERVICE ON FACEBOOK AND THEN THEY CONTACTED ME AND LOOKED INTO THE PROBLEM. A CUSTOMER SERVICE REPRESENTATIVE CALLED ME TODAY AND VERIFIED THE SAME STORY SAYING THAT THE PROBLEM COULD NOT BE FIXED RIGHT NOW. I ASKED ABOUT THE WARRANTY AND THEY SEEMED UNINTERESTED STATING AGAIN THAT THEY CAN'T FIX IT. ANOTHER PROBLEM IS THAT THIS CAR HAS HAD THIS PROBLEM OVER A FEW YEAR PERIOD, SO THEY ARE AWARE OF IT YET THEY CONTINUE TO SELL IT. THIS CAR IS DANGEROUS, IT HAS EVEN SHUT OFF ON US A COUPLE OF TIMES. THE BIGGEST PROBLEM DRIVING IT IS THAT IT WILL START TO TAKE OFF THEN WILL ALMOST SHUT DOWN LEAVING YOU AT RISK TO ONCOMING TRAFFIC BEFORE IT TAKES OFF, THERE HAVE BEEN SOME CLOSE CALLS. IT IS SHAMEFUL SUCH A LARGE COMPANY AS FORD WOULD NOT FIX THIS PROBLEM OR TAKE CARE OF ITS CUSTOMERS. WORST CAR I HAVE EVER OWNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652052November 3, 2014
ENGINE, POWER TRAIN
FIRST NOTICED A LEAK STAIN ON MY DRIVE SO TOOK IT IN FORD DEALERSHIP THEY DIDNT PUT IT ON HOIST JUST LAID UNDER IT SAID OH NO ITS FINE SO I DROVE IT LONGER TOOK IT IN TO LOCAL SPEED LUBE TO GET OIL CHANGE AND THEY WOULDNT TOUCH IT SAYING THAT I WAS LEAKING TRANSMISSION FLUID SO I DROVE IT STRAIGHT TO FORD DEALERSHIP FINALLY THEY PUT IT ON HOIST AND SAID OH YEAH IT IS LEAKING I HAVE A LIST OF EVERYTHING THEY DID TO IT ( BUT ITS IN THE CAR AND THE CAR IS CURRENTLY BACK IN SHOP SO I DONT HAVE IT WITH ME) PICKED IT UP SEVERAL DAYS LATER ON THE WAY BACK TO WORK THE ENGINE LIGHT COMES ON AGAIN SO I TAKE IT BACK THEY SAY IT WAS THE COMPUTER STUFF NEEDS RESET SO BY THE END OF MY WORKDAY I PICKED IT UP ABOUT A MILE IT SEEMED FINE NEXT DAY ENGINE LIGHT COMES ON AGAIN THE CAR WAS JERKING WOULD NOT ECCELLERATE ALMOST GOT INTO A WRECK TOOK IT RIGHT BACK TO SHOP 4TH TIME NOW...AT ONE POINT WHILE DRIVING IT MY SON WAS WITH ME AND ASKS WHAT ARE YOU DOING MOM I TELL HIM ITS NOT ME ITS THE CAR AND I KNOW ITS SUPPOSE TO SHIFT AND IT HAS SINCE I'VE BOUGHT IT BUT NEVER LIKE THIS.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652128November 3, 2014
LATCHES/LOCKS/LINKAGES
THE REAR PASSENGER DOOR LATCH WOULD NOT CLOSE. . AS I ATTEMPTED TO DRIVE AWAY THE BACK REAR PASSENGER DOOR SWUNG OPEN. THE DOOR WOULD NOT STAY CLOSED AT ALL AND THE ENTIRE LATCH SYSTEM ON THAT DOOR HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652150November 3, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE OVERDRIVE AND GRADE ASSIST WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE SPEED DECELERATED TO APPROXIMATELY 5 MPH AND SUDDENLY FUNCTIONED AS NORMAL. THE VEHICLE STALLED AND WAS RESTARTED. THE FAILURE RECURRED AFTER RESTARTING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652212November 3, 2014
SERVICE BRAKES
BRAKES SQUEEK. DEALER SUPPOSEDLY FIXED. STILL SQUEEKS, BUT NOW ALSO SQUEEKS EVEN IF YOU ARE NOT BRAKING. IT IS A HIGH PITCHED SQUEEL, AND IS EMBARRASSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652295November 3, 2014
POWER TRAIN
THE VEHICLE SHAKES DURING SHIFTING. SOMETIMES THERE IS A LOSS OF POWER. OTHER TIMES THE CAR ACCELERATES MORE THAN EXPECTED. I HAVE TAKEN THE CAR TO THE DEALERSHIP AND THEY ARE NOT ABLE TO REPAIR THE VEHICLE. I FEEL THAT IF THE CAR DOES NOT RESPOND PREDICTABLY, THERE IS A RISK OF ACCIDENT. THE INTERNET DISCUSSION GROUPS ARE FULL OF THOUSANDS OF OTHER PEOPLE WITH THE SAME PROBLEM, SOME HAVE ALREADY BEEN INVOLVED IN ACCIDENTS. FORD HAS ACKNOWLEDGED THAT THE TRANSMISSION IS FAULTY BY EXTENDING THE WARRANTY. DESPITE FORDS EXTENDED WARRANTY, THE SAFETY ISSUE STILL EXISTS AND THEY WILL NOT REMEDY THE SITUATION UNLESS SOMEONE FORCES THEM. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652016November 3, 2014
POWER TRAIN
WHOLE FRONT END OF VEHICLE SHAKING WHEN TRYING TO MOVE FORWARD. BAD TRANSMISSION FLUID BURNING SMELL. ONCE MOVING EVERY TIME IT SHIFTED BETWEEN GEARS IT WOULD SHAKE THE FRONT END OF CAR. AFTER THIS INCIDENT AND STARTING THE CAR THE NEXT DAY IT RAN FINE UNTIL IT WARMED UP. WHEN TRYING TO MAKE APPOINTMENT TO HAVE REPAIRED WAS TOLD IT CAN TAKE ANYWHERE FROM 1 - 6 MONTHS FOR THIS TO HAPPENING EVEN THOUGH I HAVE JUST HAVE THE CAR IN THE WEEK BEFORE TO SAME ISSUE JUST NOT A BAD. THEY DID TAKE IT IN AFTER MAKING MANY COMPLAINTS BUT I DON'T THINK I WILL SEE IT FOR AT LEAST A MONTH AND SUSPECT IT WILL HAVE A NEW TRANS IN IT WHEN I GET IT BACK. IT WILL FAIL AGAIN AND AGAIN. GUESS IT IS A GOOD THING I BOUGHT THE 100,000 MILE WARRANTY WHEN I BOUGHT THE CAR... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651899November 2, 2014
STRUCTURE:BODY
REAR PASSENGER DOOR LATCH BROKEN, DOOR WILL NOT STAY CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651987November 2, 2014
POWER TRAIN
I WAS PULLING OUT OF A COUNTY PARK AFTER DARK, AND WAS TRYING TO GAUGE THE DISTANCE OF AN INCOMING CAR, TO DETERMINE WHETHER OR NOT I HAD TIME TO PULL OUT. IN ORDER TO SEE BETTER, I LIGHTLY PRESSED THE ACCELERATOR, BUT INSTEAD OF SLOWLY INCHING FORWARD A FEW INCHES OR A FOOT, MY CAR LEAPT OUT INTO THE PATH OF THE ONCOMING CAR AND THEN STOPPED. I TRIED TO THROW THE CAR IN REVERSE, BUT THERE WASN'T TIME TO REACT. THE OTHER DRIVER TRIED TO SLOW DOWN AND SWERVE TO AVOID ME, BUT WAS UNABLE TO AVOID HITTING MY DOOR. ME, MY THREE CHILDREN, AND THE DRIVER OF THE OTHER CAR WERE ALL TAKEN TO THE HOSPITAL BY AMBULANCE. THE CHILDREN WERE NOT ADMITTED, AS THEY ONLY HAD A FEW BRUISES, BUT THE OTHER DRIVER AND I WERE BOTH ADMITTED AND SUBSEQUENTLY RELEASED THAT SAME NIGHT. I RECEIVED A CITATION FOR FAILING TO YIELD, WHICH I PLAN ON CONTESTING. MY CAR HAS LEAPT OUT INTO A CROSS-STREET LIKE THAT AFTER STOPPING FOR STOP SIGNS SEVERAL TIMES, BUT ALWAYS TO A LESSER EXTENT, AND NEVER ON A BUSY STREET. IT ALWAYS TAKES SEVERAL SECONDS AFTER THIS OCCURS FOR THE ACCELERATOR TO FUNCTION AGAIN, WHICH IS WHY I TRIED TO THROW MY CAR IN REVERSE INSTEAD OF DRIVING FORWARD. I HAVE ALSO HAD PROBLEMS WITH MY TRANSMISSION SHUDDERING PROFUSELY UPON EXCELLERATING AFTER STOPS. I RECEIVED A NOTICE FROM FORD DATED AUGUST 2014, STATING THAT THEY WERE EXTENDING THE WARRANTY ON MY CLUTCH AND TRANSMISSION INPUT SHAFT SEALS, AND TRANSMISSION SOFTWARE CALIBRATION TO 7 YEARS OR 100,000 MILES, BECAUSE OF THESE TYPES OF PROBLEMS, AND URGING ME TO HAVE THEM REPAIRED IF EXPERIENCING SHUDDERING. BECAUSE OF MY HUSBAND'S WORK SCHEDULE, WE HAD NOT GOTTEN AROUND TO HAVING THE SEALS REPLACED YET AS RECCOMENDED. I FEEL THAT THE TRANSMISSION ISSUES THAT I HAD BEEN HAVING WITH MY CAR, ARE DIRECTLY RESPONSIBLE FOR MY COLLISION, AND COULD EASILY HAVE RESULTED IN THE DEATHS OF 5 PEOPLE. *TR
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#10651988November 2, 2014
STRUCTURE:BODY
I TRIED TO CLOSE THE REAR PASSENGER DOOR, BUT THE DOOR WOULD NOT LATCH. I COULD NOT SEE A PROBLEM AND TRIED TO CLOSE THE DOOR SEVERAL MORE TIMES UNSUCCESSFULLY. I HAD TO USE THE SEAT BELT TO TIE THE DOOR CLOSED SO THAT I COULD DRIVE HOME. UNFORTUNATELY, THAT WAS 215 MILES AWAY. THE DOOR AJAR LIGHT STAYED ON AND THE REAR SEAT DOME LIGHT STAYED ON THE ENTIRE TRIP. ONCE HOME, I HAD TO DISCONNECT THE BATTERY TO PREVENT IT FROM BEING DRAINED. I WILL BE CALLING MY LOCAL FORD DEALER FROM WHICH I BOUGHT THE CAR 4 YEARS AGO TOMORROW MORNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651807November 1, 2014
STRUCTURE:BODY
THE RIGHT REAR DOOR ON OUR 2011 FORD FIESTA WILL NOT LATCH. THE LATCHING MECHANISM HAS FAILED AND WILL NOT ENGAGE. I AM USING BUNGIE CORDS TO KEEP THE DOOR CLOSED UNTIL I CAN REPLACE THE LATCH. WHEN I CALLED FORD THEY ACTED AS IF THIS WAS SOMETHING THAT WAS NOT COMMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651724October 31, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING ON THE HIGHWAY IN THE EARLY EVENING, APPROX 55 DEGREES, FAIR WEATHER, A/C AND HEAT OFF, SMOOTH ROADWAY. SUDDENLY THE SUNROOF GLASS EXPLODED WITH A VERY LOUD GUNSHOT-LIKE NOISE. THERE WAS A LARGE HOLE IN THE SUNROOF WITH SOME GLASS CHUNKS IN THE INTERIOR. MOST OF THE GLASS APPEARED TO LEAVE THE VEHICLE AS IF IT EXPLODED OUTWARD. THE SUNROOF SHADE WAS OPEN AT THE TIME BUT THE SUNROOF ITSELF WAS CLOSED. I PULLED OVER AND LOOKED INSIDE THE CAR FOR ROCKS OR OTHER OBJECTS BUT FOUND NONE. I TOOK PHOTOS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651548October 30, 2014
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
REAR PASSENGER DOOR, DRIVER'S SIDE. I OPENED THE DOOR TO GET SOMETHING OUT, NEVER COMING CLOSE TO THE LATCH, AND WHEN I WENT TO CLOSE IT, THE LATCH DIDN'T LATCH. IT COULD NOT BE CORRECTED WITH MANUALLY MOVING IT. HAVE TO TAKE TO SHOP NOW! ONLY 37,000! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Fiesta