Ford Fiesta Complaints

3,175 consumer complaints on file.

#10788125November 3, 2015
ENGINE, FUEL/PROPULSION SYSTEM
THE CAR SHUTTERS AND LOSES POWER WHEN ACCELERATING AT TAKE OFF OR LOW SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788167November 3, 2015
POWER TRAIN, UNKNOWN OR OTHER
I WAS DRIVING MY 2012 FORD FIESTA ON SUNDAY, NOVEMBER 1ST, 2015 WHEN THE REAR PASSENGER DOOR FLEW OPEN!!!! I FEAR FOR MY SAFETY IN THIS VEHICLE!!!! THIS IS YET ANOTHER MANUFACTURE'S DEFECT ON THIS DANGEROUS CAR!!!! WHAT IF I HAD MY PET IN THE CAR??? OR A CHILD??? I CAN NOT BELIEVE YOU HAVE NOT MADE FORD RECALL THIS CAR!!! IN ADDITION TO MY LATEST EPISODE I HAVE ALSO HAD MY TRANSMISSION'S COMPUTER TMC UPDATED 3 TIMES AND THE ENTIRE TRANSMISSION REPLACED!!! AND MY CAR DRIVES WORSE. IT JERKS, ALMOST DIES AT TAKE OFF, SPUTTERS AND HESITATES AND THEN SUDDENLY JOLTS FORWARD!! IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED IN THIS CAR! HOW CAN YOU CONTINUE TO ALLOW FORD CORPORATION TO ABUSE IT'S CONSUMERS IN THIS MANNER! I THOUGHT THIS AGENCY WAS THE GOVERNING AGENT OVER THESE TYPES OF ISSUES! I WILL BE SURE TO DOCUMENT ALL OF MY PROBLEMS WITH THIS CAR IN THE EVENT THAT SOMETHING HORRIBLE SHOULD HAPPEN TO ME WHILE DRIVING THIS CAR! WE AS AMERICAN CONSUMERS NEED YOUR HELP! I CALLED FORD HEADQUARTERS AND SPOKE TO A CUSTOMER RELATIONS AGENT NAMED LE ROY TODAY, NOVEMBER 3RD, 2015 AND WAS TOLD THAT FORD WILL ONLY AUTHORIZE 1 DAY CAR RENTAL TO REPAIR ANY TRANSMISSION PROBLEMS! I KNOW OF NO DEALERSHIP THAT CAN PERFORM THE REPAIRS IN 1 DAY! HOW IN THE WORLD CAN THIS REPAIR BE DONE IN 1 DAY? IT TOOK 3 WEEKS IN NOVEMBER 2014 WHEN THEY REPLACE THE ENTIRE TRANSMISSION. I WAS TOLD I COULD PAY FOR ANY REMAINING DAYS RENTAL IF I WANTED MY CAR REPAIRED! THE TRANSMISSION IS FAULTY, DANGEROUS AND I SHOULD HAVE TO PAY ANY RENTAL DAYS IT TAKES TO REPAIR THIS CAR? THIS IS A MANUFACTURER DEFECT AND SHOULD BE REPAIRED AT NO COST TO ANY CUSTOMERS! I HOPE YOU START TAKING THIS MATTER SERIOUSLY. AS AN AMERICAN I TRY TO BUY ONLY AMERICAN MADE PRODUCTS AND THIS IS HOW A BIG CORPORATION IS ALLOWED TO TREAT IT'S CUSTOMERS IS AN ABSOLUTE DISGRACE!!!!! RECALL THIS CAR..PLEASE BEFORE SOMEONE DIES!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787643November 2, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE SHUTTERED AND HESITATED TO ACCELERATE. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND REPAIRED, BUT DETAILS FROM THE DIAGNOSTIC AND REPAIR COULD NOT BE PROVIDED. THE CONTACT STATED THAT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. UPDATED 10/21/16*LJ *THE CONSUMER STATED THE VEHICLE WAS REPAIRED.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787739November 2, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2012 FORD FIESTA. WHILE DRIVING AT APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 23,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10787807November 2, 2015
STRUCTURE:BODY, POWER TRAIN, VEHICLE SPEED CONTROL
THE REAR PASSENGER SIDE DOOR, WHERE MY SON SITS IN HIS BOOSTER, STOPPED CLOSING ONE AFTERNOON ON OUR WAY TO HIS SOCCER GAME. I USED A PIECE OF ROPE TO TIE THE DOOR ACROSS THE CAR TO THE DOOR OPPOSITE UNTIL I COULD GET MY CAR INTO THE FORD DEALERSHIP THE NEXT DAY. I SEARCHED THE INTERNET AND SAW AN ARTICLE REGARDING OTHER 2013 FORD FIESTA'S HAVING THE SAME ISSUE. I TOOK MY VEHICLE THE NEXT DAY TO THE DEALERSHIP AND SINCE I WAS THERE I LET THEM KNOW THAT MY CAR, WHICH ONLY HAD 15K MILES ON IT, HAS A PROBLEM WITH ACCELERATION. WHEN I ACCELERATE I HEAR AN AIRY SOUND COMING FROM THE ENGINE AND I LOSE POWER SO THAT I ACCELERATE VERY SLOWLY. THIS IS A HUGE SAFETY ISSUE WHEN GETTING ONTO THE HIGHWAY. I WAS ADVISED WHEN I PICKED UP THE CAR THAT THE LOCK WAS A RECALL ITEM AS WAS AN ISSUE WITH THE COOLING SYSTEM THAT THEY FIXED. IN ADDITION, WHEN THEY CHECKED FOR THE AIRY SOUND THEY FOUND I HAVE A BAD TRANSMISSION. MY SERVICE REP SAID THE TRANSMISSION WAS ON BACK ORDER FOR 30 DAYS. THAT WAS MAY 2015. TODAY IS 11/2/2015 AND I STILL DO NOT HAVE THE PARTS TO REPLACE MY TRANSMISSION. I HAVE ASKED SEVERAL TIMES IF I COULD HAVE A RENTAL CAR OR BORROW A CAR FROM FORD UNTIL MY TRANSMISSION IS FIXED DUE TO THE LOW ACCELERATION AND HAVE BEEN TOLD TIME AND AGAIN THAT THEY CAN NOT "AUTHORIZE" IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787392October 31, 2015
POWER TRAIN
MY CAR HAS BEEN INTO THE DEALER MULTIPLE TIMES REGARDING THE TRANSMISSION SHUDDER. MOST RECENTLY WHEN I RECEIVED IT BACK FROM THE DEALER THE CAR CAME OUT OF GEAR AT 40MPH ALMOST CAUSING A WRECK. I TOOK IT BACK TO THE DEALER. THEY SAID IT'S SOMETHING INTERNAL WITH THE TRANSMISSION BUT THEY REFUSE TO FIX IT. NOW IT DOESN'T WANT TO COME TO A STOP. IT FEELS LIKE IT IS SEARCHING FOR A GEAR THE ENTIRE TIME YOU ARE DRIVING IT. I AM SCARED TO DRIVE THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787298October 30, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND ATTEMPTING TO ACCELERATE, THE VEHICLE EXPERIENCED A PERIOD OF UNINTENDED ACCELERATION AND ABNORMAL SHAKING. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS A CLUTCH FAILURE AND THAT IT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786636October 28, 2015
POWER TRAIN
LOUD NOISE AND CAR SEEMED TO BE DRAGGING AND GRINDING.. LIKE WHEELS WOULDN'T TURN WHEN I HAD DRIVEN 3 MILES ON A REGULAR STREETT DOING 45 MPH .TOWED TO DEALER....DEALER SAID IT WAS THE TRANSMISSION, THEY REPLACED IT ON THUR OCT 22, ON TUES OCTOBER 27, IT WENT OUT AGAIN AS I WAS DRIVING HOME, SAME NOISES AND COMPLAINT.. IT ONLY HAD 45 MILES ON IT SINCE THE NEW TRANSMISSION WAS PUT IN 5 DAYS PREVIOUSLY.THEY AREN'T SURE WHATS WRONG..SCARED TO DRIVE THE CAR..IM 65 YEARS OLD,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786690October 28, 2015
STRUCTURE:BODY, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, THE TRANSMISSION HESITATED. THE CONTACT ALSO STATED THAT WHILE DRIVING, THE DOOR POPPED OPEN WITHOUT WARNING AND COULD NOT BE CLOSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCHES NEEDED TO BE REPLACED AND THE TRANSMISSION NEEDED TO BE REPAIRED. IN ADDITION, THERE WAS A MANUFACTURERS RECALL ON THE ENGINE WARNING LIGHT. THE VEHICLE WAS NOT REPAIRED FOR THE FAILURES DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786370October 27, 2015
POWER TRAIN
THE TRANSMISSION IN MY FIESTA HAS HAD THE SAME ISSUE FOR MANY MONTHS. SLUGGISH ON ACCELERATION, JERKING MOTIONS WHILE CORNERING, ROUGH SHIFTING, DISENGAGEMENT AND GRINDING NOISES FROM THE ASSEMBLY. I HAVE TAKEN IT TO THE DEALER NUMEROUS TIMES TO BE LOOKED AT. ON SOME OCCASIONS THEY HAVE PERFORMED PARTS REPLACEMENTS, OTHER TIMES THEY HAVE REPROGRAMMED THE CPU. IN EVERY CASE THE PROBLEM PERSISTS. THERE ARE INSTANCES WHEN THE DEALER CAN REPLICATE THE PROBLEM AND OTHERS WHERE THEY CANNOT. I AM VERY CONCERNED ABOUT DRIVING THIS VEHICLE AS THE POWERTRAIN IS UNSTABLE. THE VEHICLE CURRENTLY HAS 60,000 MILES ON THE ODOMETER AND IS 5 YEARS OLD. THE PROBLEMS HAVE BEEN OCCURRING FOR SEVERAL YEARS. THE DATE REFERENCED BELOW IS THE LAST DATE THE PROBLEM OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786391October 27, 2015
UNKNOWN OR OTHER
CAR IS STALLING AND CHUGGING AT LOW SPEEDS. CAR DOES NOT ACCELERATE PROPERLY AND WILL JUMP/SKIP. THIS IS AN ONGOING ISSUE. CAR WAS ORIGINALLY TAKEN TO DEALERSHIP FOR SERVICE 09/2014 AND IT WAS DETERMINED THAT FLUID IN THE CLUTCH WAS LEAKY. PROBLEMS REEMERGED IN 02/2015 & 04/30. DEALER DETERMINED CAR WAS RUNNING TO FORD SPECIFICATIONS. CAR CONTINUES TO EXHIBIT SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786099October 26, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT MENTIONED THAT THE SHIFT LEVER WOULD NOT SHIFT INTO FIRST, SECOND, OR THIRD GEAR. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REBUILD. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785885October 25, 2015
POWER TRAIN, EXTERIOR LIGHTING
ALTHOUGH THE TRANSMISSION WAS UPDATED PER THE RECALL IT PUTTS OR HESITATES/STALLS WITH THE SLIGHTEST INCLINE AND WORSE ON A REAL HILL. I CAN'T PULL OUT INTO TRAFFIC QUICKNOW BECAUSE IT WOULD CAUSE AN ACCIDENT AND IT SHOULDN'T BE THAT WAY. I TOOK IT TO FORD OF ESCONDIDO AND WAS TOLD THAT SOME PUTTING IS NORMAL BUT I KNOW THIS IS NOT RIGHT. IT IS AN ONGOING ISSUE. HAS BEEN SINCE LIKE 3 WEEKS AFTER I BOUGHT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785753October 24, 2015
POWER TRAIN
THE TRANSMISSION IS VERY SLUGGISH BETWEEN SHIFTS OF FIRST AND SECOND GEAR. THE CAR ALSO DOESN'T ALWAYS DOWNSHIFT WHEN THE BRAKES ARE APPLIED. HAD A RECALL NOTICE FROM FORD FOR A SOFTWARE UPDATE TO THE TCM. TOOK IN FOR SERVICE. NO CHANGE. DEALER SAYS IT'S JUST THE WAY THAT TRANSMISSIONS WORKS. CURRENT SITUATION IS DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785555October 23, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD JERK UNCONTROLLABLY. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785601October 23, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT SHE HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE HESITATED AND SHUTTERED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ......UPDATED 04/01/16 *BF CONSUMER STATED CAR HAS SUDDEN JERKY ACCELERATION ALSO PROBLEMS WITH TRANSMISSION CONTINUES. UPDATED 05/22/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785474October 22, 2015
POWER TRAIN
TRANSMISSION SHUTTERS ON ACCELL, ITS JERS AND SLIPS WHEN GOING UP HILLS AND WHEN GOING INTO PARK, IT BUCKS WHEN DRIVING AND RECENTLY STARTED SWEARING OUT OF OF CONTROL.... MOST BUCKING AND SHUTTERS WHEN ACELLING OR MERGING INTO TRAFFIC...IT BUCKS MOST WHEN STOP AND THEN MAKING A TURN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785140October 21, 2015
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
CURRENTLY DRIVING MY CAR WITH A BAD CLUTCH ASSEMBLY BECAUSE THE PART IS ON BACK ORDER BECAUSE OF A CUSTOMER SATISFACTION BULLETIN FROM FORD MOTOR COMPANY. DRIVING TODAY AND THE VEHICLE IN FRONT OF ME CAME TO AN ABRUPT STOP. I CAME WITHIN AN INCH OF REAR ENDING THE VEHICLE BECAUSE WHEN I PUT MY BRAKES ON MY CARS THE CLUTCH WOULD NOT DO DOWNSHIFT TO STOP MY CAR. HAD TO STEER TO THE RIGHT ONTO CURB TO AVOID HITTING THE CAR IN FRONT OF ME, CAME WITHIN AN INCH OF HITTING THE CAR. THE DEALER SERVICE DEPARTMENT TOLD ME PUTTING IN A NEW CLUTCH WILL NOT FIX THE PROBLEM BECAUSE THEY ARE PUTTING IN THE SAME DEFECTIVE PART. THIS IS MY SECOND CLUTCH ASSEMBLY WITHIN 7,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785211October 21, 2015
POWER TRAIN
I HAVE HAD CONSISTENT PROBLEMS WITH THE DUAL AUTOMATED CLUTCH TRANSMISSION(POWERSHIFT) IN THIS VEHICLE...SOME OF THE SYMPTOMS INCLUDE SHUDDERING, HESITATION, GEAR CLANGING, GRINDING, AND BUCKING OF THE VEHICLE (WHICH I BELIEVE ARE DIRECTLY RELATED THE CAR'S TRANSMISSION). THESE SYMPTOMS HAVE AT TIMES DANGEROUSLY IMPACTED MY ABILITY TO CONTROL THE VEHICLE DURING NORMAL DRIVING CONDITIONS. I HAVE MADE SEVERAL ATTEMPTS WITH THE DEALERSHIP AND CAR MANUFACTURER TO GET THESE ISSUES RESOLVED, AND THEIR ATTEMPTS HAVE BEEN DISAPPOINTING AND INEFFECTIVE THUS FAR. I AM CURRENTLY INVOLVED IN THE THIRD ATTEMPT TO GET THESE ISSUES RESOLVED WITH THE DEALERSHIP...THIS IS ALSO THE SECOND ATTEMPT OF THE DEALERSHIP TO CORRECT THE PROBLEMS BY REPLACING SEVERAL FAILING COMPONENTS IN TRANSMISSION. I DON'T FEEL CONFIDENT THAT THESE ISSUES CAN BE RESOLVED. I FEEL UNSAFE DRIVING THIS VEHICLE. THE ABOVE MENTIONED SYMPTOMS OCCUR INTERMITTENTLY WHILE THE CAR IS IN MOTION AND IN STOP AND GO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785223October 21, 2015
ENGINE, POWER TRAIN
ENGINE LIGHT CAME ON IN THE MIDDLE OF TRAFFIC ON SPAN LEADING TO THE GW BRIDGE-MESSAGE STATED TRANSMISSION HOT, TURN OFF VEHICLE FOR 6 MINUTES. SECOND MESSAGE WAS "STOP OR SPEED-UP" I HAD TO NAVIGATE THE CAR TO THE SHOULDER IN RUSH HOUR AND TURN THE CAR OFF. I CALLED THE DEALER SINCE IT HAD BEEN SERVICED A LITTLE OVER A WEEK AGO. THEY WERE SUPPOSE TO ADDRESS THE RECALL ITEMS AND REPORTED TRANSMISSION PROBLEM OF EXCESSIVE VIBRATION OF THE TRANSMISSION. VERY DANGEROUS!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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