Ford Fiesta Complaints

3,175 consumer complaints on file.

#10821633January 22, 2016
VISIBILITY:REAR WINDOW WIPER/WASHER
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT THE REAR WINDOW HAD NO WIPER, WHICH MADE IT DIFFICULT TO DRIVE IN THE RAIN OR SNOW. THE DEALER STATED THAT THE REAR WIPER WAS OPTIONAL AND COULD BE ADDED FOR A CHARGE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT DID NOT ASSIST. THE ISSUE WAS NOT RESOLVED. THE VIN AND FAILURE MILEAGE WERE NOT PROVIDED. ...UPDATED 02/23/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821659January 22, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE THE VEHICLE WAS COMING TO A STOP, THE TRANSMISSION FAILED AND THE VEHICLE JERKED SEVERELY. A WARNING MESSAGE IN THE INSTRUMENT PANEL INDICATED THAT THE TRANSMISSION MALFUNCTIONED AND NEEDED TO BE SERVICED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE TRANSMISSION CONTROL PROGRAM WAS UPDATED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE TRANSMISSION CONTROL MODULE WAS REPLACED TWICE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821683January 22, 2016
UNKNOWN OR OTHER
AT 18,250 MILES, REAR DOOR LATCH FAILED. DOOR NEEDED TO BE TIED CLOSED IN ORDER TO TRAVEL TO DEALERSHIP ON 09/12/14 FOR REPAIR. ON 9/12/15 FRONT DOOR LATCH WAS REPLACED PER RECALL. OTHER DOORS INSPECTED. ON 1/20/15 THE RIGHT FRONT DOOR LATCH FAILED ON THE CAR WHILE MY 17 YEAR OLD DAUGHTER WAS DRIVING THE VEHICLE. IN ORDER TO GET HOME, SHE HAD TO REACH ACROSS THE PASSENGER SEAT AND HOLD THE DOOR CLOSED WHILE DRIVING. I CAN NOT FOR MY LIFE THINK OF A MORE DANGEROUS SITUATION FOR A YOUNG DRIVER. THE CAR HAS BEEN TAKEN IN FOR THE LATCH TO BE REPLACED. THE ONLY DOCUMENTATION THAT I HAVE ARE REPAIR ORDERS FROM THE INCIDENCES. PLEASE CONTACT ME IF YOU NEED TO HAVE THEM SENT TO YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821731January 22, 2016
POWER TRAIN, SUSPENSION
WHEN ACCELERATING FROM A STOP THE CAR HESITATES AND THEN LUNGES FORWARD, AND SHUTTERS. WHEN DRIVING UP A HILL OR TURNING CORNERS THE CAR SHUTTERS. WHEN ACCELERATING THE CAR MAKES NOISES DUE TO THE SHIFT FORKS. WHEN AT A STOP WITH THE CAR RUNNING AND IN THE DRIVE POSITION, OR WHEN STOPPED ON A FLAT SURFACE THE CAR ROLLS IN REVERSE. AS MY SON WAS WALKING BEHIND THE CAR WHILE IT WAS IN PARKED ON A SLIGHT INCLINE THE CAR ROLLED BACK AND HIT MY SON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821764January 22, 2016
UNKNOWN OR OTHER
RECALL--IT MAY BE POSSIBLE FOR THE PAWL SPRING TAB INSIDE ONE OR MORE OF THE SIDE DOOR LATCHES TO BREAK. THIS CONDITION WILL TYPICALLY PREVENT THE DOOR FROM LATCHING. IN CERTAIN SITUATIONS, WHERE THE DOOR IS ABLE TO BE CLOSED, THE DOOR MAY UNLATCH WHILE DRIVING, INCREASING THE RISK OF INJURY. WE HAD THE RECALL REPAIRS DONE OUR VEHICLE AND WAS CHARGED $22 TOWARD THE RENTAL OF CAR BECAUSE REPAIRS COULD NOT BE DONE IN HALF A DAY. THE RECALL REPAIRS WERE TO BE DONE WITH NO CHARGE TO US BUT BECAUSE THE DEALERSHIP (DICK SMITH FORD, RAYTOWN, MO) DID NOT COVER ALL RENTAL CHARGES WE HAD TO PAY $22 BECAUSE THEY COULDN'T GET REPAIRS DONE WITHIN ONE DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821360January 21, 2016
VISIBILITY/WIPER
ON 12/31/2015 WHILE TRAVELING IN THE FAST LANE ON A BUSY CROWDED HIGHWAY IN THE POURING RAIN WITH MY WINDSHIELD WIPERS ON HIGH, ALL OF A SUDDEN POOF THEY STOPPED WORKING. THEY WOULD NOT COME BACK ON. I TOOK IT TO THE DEALER (MIZZELL FORD-WAYNESBORO, GA) ON 1/04/2016 TO HAVE IT REPAIRED. ONE OF THE WIRES HAD COME LOOSE OR DISCONNECTED FROM THE HARNESS THAT CONTROLS THE WIPERS. THEY REPAIRED THE WIRE AND RELOCATED THE HARNESS. MY CONCERN IS THIS BEING AN EXTREME SAFETY ISSUE. I WAS FORTUNATE ENOUGH TO REALIZE IMMEDIATELY WHAT HAD HAPPENED AND WAS IN A SPOT WHERE I COULD ROLL DOWN THE DRIVER WINDOW WHILE BEING SOAKED TO PULL SAFELY OFF THE HIGHWAY. SOME OTHERS THAT THIS HAS OR WILL HAPPEN TO MAY NOT BE AS FORTUNATE RESULTING IN A DEADLY ACCIDENT. THANK YOU IN ADVANCE FOR REVIEWING MY CONCERNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821395January 21, 2016
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000(LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821417January 21, 2016
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE AND SHUDDER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED A SECOND TIME. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED. HOWEVER, THE CONTACT STATED THAT THE VEHICLE BEGAN TO EXHIBIT THE SAME FAILURE SHORTLY AFTER THAT REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821446January 21, 2016
POWER TRAIN
JERKS AND SOMETIMES MAKES BAD NOISE WHEN YOU PRESS THE GAS PEDAL. HAPPENS OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821485January 21, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (STRUCTURE: BODY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821165January 20, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY AIRBAG WARNING INDICATOR HAS ILLUMINATED AND HAS STAYED ON FOR TWO DAYS NOW. THERE ARE ALSO STRANGE NOISES COMING FROM THE AREA BEHIND MY STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838285January 20, 2016
POWER TRAIN
2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO TRANSMISSION RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED SHE WENT TO THE DEALER SEVERAL TIMES TO TRY AND GET A RESOLUTION FOR THE TRANSMISSION ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821193January 20, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
TAKATA RECALL : THE TRANSMISSION ISSUE MAKES MY CAR FEEL UNSAFE. AT RANDOM AND QUITE OFTEN WHILE DRIVING, MY CAR'S TRANSMISSION WILL TREMBLE AND SHAKE WHICH DISABLES ME FROM DRIVING AT THE CORRECT SPEED. MERGING ONTO HIGHWAYS CAN BE QUITE DANGEROUS BECAUSE I CANNOT SPEED UP CORRECTLY WITH THIS TRANSMISSION ISSUE. THE ISSUE WITH THE TRANSMISSION IS WITH TURNING, WITH OUT TURNING, WITH SPEEDING UP, FROM STOP GOING INTO MOTION, AND IT INCLUDES BOTH CITY STREET AND HIGHWAY. IT HAS BEEN AN ONGOING ISSUE. I HAVE TAKEN IT INTO THE DEALER WITH NO IMPROVEMENT AND AM TAKING IT BACK AGAIN. THIS HAS BEEN AN ONGOING SINCE I PURCHASED IT BRAND NEW, AND FEELS LIKE IT HAS GOTTEN WORSE. I NO LONGER FEEL SAFE NOR CAN TOLERATE THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820910January 19, 2016
STRUCTURE:BODY
EARLY NOV. WHILE THE CAR WAS PARKED, AND WHILE ENTERING THE FRONT RIGHT PASSENGER DOOR THE LATCH STUCK SO THE DOOR WOULD NOT CLOSE. THIS IS THE THIRD TIME THIS HAS HAPPENED. ALL WERE ON DIFFERENT DOORS. THE PREVIOUS TWO TIMES WERE THE DOORS ON THE DRIVERS SIDE. WE IMMEDIATELY TOOK THE CAR TO THE GRAND PRAIRIE FORD FOR REPAIRS. THE SERVICE REP TOLD US THAT THEY WOULD ONLY REPAIR ANY DOORS THAT WERE NON-OPERATIONAL. OUR RESPONSE WAS THAT THIS WAS THE THIRD TIME WE HAD TO PUT THE CAR IN THE SHOP FOR THE SAME REPAIR, AND THE RECALL NOTICE SAID THAT ALL FOUR DOORS WOULD BE REPAIRED. WE WERE THEN TOLD THAT THE DEALERSHIP WOULD HAVE TO ORDER PARTS AND IT SHOULD TAKE ABOUT TWO WEEKS. IT IS NOW TWO AND ONE HALF MONTHS LATER. THE CAR IS STILL IN THE SHOP WAITING ON PARTS TO COME IN. SEVERAL TIMES WE HAVE BEEN GIVEN DATES THE PARTS WOULD ARRIVE ONLY TO BE TOLD A NEW DATE WHEN THIS DOES NOT OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820946January 19, 2016
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING FROM A COMPLETE STOP, THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE FAILURE CAUSED THE VEHICLE TO VIBRATE AND JERK UNCONTROLLABLY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TCM (TRANSMISSION CONTROL MODULE) SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821148January 19, 2016
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
TODAY, 1/19/2016 IS MY 6TH VISIT TO FORD DEALER SERVICE SINCE 2014 AUGUST. MY CAR HAS BEEN TOWED IN TO SERVICE LOCATION WITH CONDITION OF TRANSMISSION SHUDDERS EXCESSIVELY. I WAS NOT ABLE TO DRIVE THE CAR WITH A IN-OPERATING TRANSMISSION. IT IS VERY SAD, I DO NOT FEEL SAFE TO DRIVE THE VEHICLE NO MORE THAN 15 MILES IF I CAN. TRANSMISSION AND CLUTCH HAS BEEN FIXED FOR 3 TIMES. EVERY TIME I HAVE TALKED TO FORD CUSTOMER REP. THEY ARE TELLING ME I SHOULD BE OKAY BECAUSE THEY EXTEND MY TRANSMISSION COVERAGE TO 100.000 MILES. SHOULD I TOSS MY CAR AFTER 100.000 ? I DEFINITELY DO NOT FEEL I CAN MAKE IT TO 100.000 WITHOUT AN INJURY!!! WILL COMPANY WAIT UNTIL SOMEONE GET INJURED FOR A BUYBACK POLICY? WHO IS RESPONSIBLE FOR THE TIME I SPENT ON THE ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820867January 18, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
ON SEVERAL OCCASIONS THE VEHICLE HAS EXPERIENCED DECREASED ACCELERATION AS WELL AS DELAYED ACCELERATION. SINCE JUNE OF 2011 TO JANUARY 2016 I HAVE HAD THE CLUTCH REPLACED 8 OR 9 TIMES WITH THE POWER TRAIN MODULE BEING REPROGRAMMED. THE PROBLEM STILL PERSISTS. NOW JAN. 18TH 2016 THE CAR IS EXPERIENCING A TRANSMISSION MALFUNCTION. IT WILL NOT ACCELERATE OVER 10 MILES AN HOUR. RENDERING THE VEHICLE UNDRIVABLE. I CAN'T SEEM TO GET HELP FROM FORD OR SUNSTATE FORD IN WHICH THE VEHICLE WAS PURCHASED. EVERYTIME THEY SERVICE THE VEHICLE THEY STATE SHUDDERING AND THE ACCELERATION ISSUES ARE NORMAL FUNCTIONS OF THE VEHICLE. HOWEVER EACH TIME THEY HAVE REPLACE THE CLUTCH OR REPROGRAMMED COMPUTERS ASSOCIATED WITH THE TRANSMISSION. AT THE INTERSECTION OF 441 AND DAVID WALKER DR IN EUSTIS FL WE EXPERIENCED THE TRANSMISSION MALFUNCTION LEAVING US IN THE MIDDLE OF TRAFFIC TRYING TO MANUEVER AT 10 MILES AN HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820677January 17, 2016
ENGINE, POWER TRAIN
I'M FILING THIS COMPLAINT AGAINST FORD MOTOR COMPANY CONCERNING MY 2012 FORD FIESTA THE VECHICLE HAS SEVERALS RECALL 0N IT ABOUT THE TRANSMISSION I HAVE PUT THE VECHICLE IN THE SHOP SIX TIMES SINCE I PURCHASE THE VECHICLE IN 2013 THE VECHICLE JERKS/SHUDDER/CLIMB UP HILL SLOW/ROLL BACK ON HILLS/I ALMOST BEEN IN SEVERAL ACCIDENT BECAUSE OF THIS VECHICLE I WAS DRIVING ON THE FREEWAY/STOP ON A HILL VECHICLE ROLL BACK ALMOST BUMP VECHICLE BEHIND ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820545January 15, 2016
AIR BAGS, UNKNOWN OR OTHER
I WAS UNAWARE ABOUT THE FORD FIESTAS HAVING A RECALL ON THE TRANSMISSIONS. MY CAR HESITATES , JERKS AND HARD TO ACCELERATE. IT IS VERY DANGEROUS FOR ME WHEN I'M DRIVING ON THE HIGHWAY TO SCHOOL AND TO WORK AND ALSO IT HAS BEEN AT FORD SERVICE CENTER MANY TIMES FOR THEM TO TELL ME THAT'S JUST HOW FORD MADE THE CAR AND JUST ACCELERATE MORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820432January 15, 2016
POWER TRAIN
WHEN I DRIVE THE CAR IN A LOW GEAR (USUALLY STUCK IN TRAFFIC OR LEAVING A PARKING LOT) IT WILL FLASH SEVERAL WARNING LIGHTS AND THE COMPUTER CONSOLE WILL SAY "TRANSMISSION MALFUNCTION, SERVICE NOW." THEN THE CAR WILL STOP RESPONDING TO THE GAS PEDAL ENTIRELY. I CAN USUALLY GET IT TO RESPOND AGAIN BY TURNING THE CAR OFF AND TURNING IT BACK ON AGAIN. AFTER SEVERAL MINUTES, THIS WILL WORK, BUT IT'S ONLY A MATTER OF TIME BEFORE IT STALLS OUT AGAIN. I'VE TAKEN THE CAR (STILL UNDER WARRANTY) BACK TO FORD FOR THIS SAME ISSUE 5 TIMES NOW, AND EACH TIME THEY REPLACE THE TRANSMISSION MODULE. EACH TIME, AFTER SOME TIME (SHORTEST: 2 DAYS, LONGEST: FOUR MONTHS) THE SAME STALLING OUT PRESENTS IN THE SAME WAY. I'VE BROKEN DOWN/STALLED OUT IN PARKING LOTS, ON SURFACE STREETS, AND ON MAJOR FREEWAYS: EACH TIME IN TRAFFIC. THE FIRST INCIDENT HAPPENED IN AUGUST OF 2015, THEN 12/11/15, 12/15/15, 12/18/15 AND 1/14/15.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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