Ford F-450 Complaints

588 consumer complaints on file.

#11473577July 12, 2022
AIR BAGS
The vehicle air bag dash light warning lamp started to periodically come on and stay on, when it should have been off after the initial start cycle. When the air bag light is on, it reflects a defect in the system. Vehicle is not safe to drive with malfunctioning air bag system. The vehicle has a warranty on safety issues until 60,000 miles. We have confirmation of the issue in writing with Seth Wadley Ford dated March 12, 2020 with mileage recorded as 48,444. The service order number is 323328. It was again noted at Seth Wadley Ford dated July 6, 2020 with mileage recorded as 51,064. The service order number is 331898. Ford Motor Co. opened a case CAS-29479403. January 26, 2021 vehicle was dropped off at Seth Wadley Ford for repair. Ford Motor Co agreed to pay for the repair. The vehicle was in the shop until March 22, 2021. Service invoice number 348793 shows replacement of module, wiring asy main, sensor asy air bag, module seat heater control, and module seat heater control. November 2021, problem started recurring. February 21, 2022 went to Seth Wadley Ford with the light on to document recurrence of problem. Ford Motor Co. opened new case CAS-35533984. Seth Wadley Ford was unable to take truck in for repair until May 9, 2022. Vehicle shows DTC code for passenger air bag. Dealership cleared code and fault lamp recurs but does not show any code. Recommended replacement of air bag and pigtail. Ford Motor Co indicates repair is not under warranty. June 24, 2022, I contacted Ford Motor Co regarding repair, as this is a recurring problem related to initial complaint and repair. CAS-35533984 had been closed. A representative of Ford Motor Co. re-opened a new case CAS-37340218 Ford Motor Co offered to split repair 60/40. With additional extended warranty to include air bag/safety items at no charge. July 11, 2022 To date repair authorization has not been issued. Repair has not been completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473337July 11, 2022
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
RECALL ON MY F450 with no remedy, Ford will not give me an equivalent replacement - this is putting lives in danger. All of the dash engine lights will come on, no ABS, no traction control, no brakes whatsoever, power loss, will not go over 2k RPM. Then truck will not go into park when it does stop. It is an extreme danger to myself and others to not be able to drive or brake my truck. Ford is “too busy” to even diagnose the problem even though it is clearly because of the recall. This needs to be remedied before someone gets hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471498June 29, 2022
SUSPENSION, UNKNOWN OR OTHER
Vibration at highway speeds aprox. 15,000 miles that continues to worsen to a slight vibration at idle and vibration/bounce/hop at aprox. 30,000 miles, to a violent shake at aprox. 45,000 miles, making it very hard to maintain the control needed to stay in your lane and extremely hard to come to a stop in an emergency braking sitiation. When towing or hauling the defect seems to worsen. The vehicle has been to two dealerships that has kept the vehicle over 90 days, replacing or repairing a large list of components, they are always able to reproduce and confirm the defect, but have not been able to repair it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471521June 29, 2022
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
Sudden acceleration while braking. While towing a gooseneck trailer aprox. 25,000 lbs, with the truck in tow/haul mode and the exhaust/engine brake turned on, started down a long winding 8% grade, could feel the engine brake working as normal, holding the truck from gaining speed, as the truck entered the second turn, the truck lunged forward gaining a lot of speed causing me to quickly stab the brakes, the truck continued this type of on/off cycle with quickly acclerating while standing on the brakes to try and control it until I leaned over and swithched the engine brake off, making it necassary to ride the brakes down the grade to maintain a safe speed and not lose control. By the time we reached the bottom, smoke was coming from both the truck and trailer brakes and the stopping power was nearly gone. The truck has done this intermittently without warning and is a major concern for safety. A search on truck forums show a number of people with the same concern. Dealer has been able to reproduce the problem, but does not have a solution. I beleive its a defect in the new 10 speed transmission and tied to the ongoing vibration / shake / hop / bounce we are experiancing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471452June 28, 2022
UNKNOWN OR OTHER
The tailgate opened while I was traveling down the road! I did Not hit any buttons. It causes damage to my RV and my truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468999June 13, 2022
SERVICE BRAKES
2022 F450 King Ranch will not recognize an electric over hydraulic brake system on the trailer. It will recognize it if you connect while running. Once you shut the engine off and turn it back on it disconnects and will not recognize the trailer until you get out and go back to the plug and unplug and plug it in again. The 2021 F450 will work with the trailer. The dealer tried hooking up (4) different 2022 F series and they all did the same thing. Have been emailing every email address I can get ahold of at ford. Field service engineer came out on 6/8 and he cannot figure out the issue. This truck was taken in after the brake controller recall on 4/18/22. First attempt updated software on 4/20/22. Supposed to fix. Still not fixed as of 6/13/22. Also had our 2021 Gator Trailer inspected for any issues. There were none. The fact that Hardy Ford hooked up 2022 F150, F250, F450 to the trailer and none of them would recognize and electric over hydraulic brake trailer system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466363May 27, 2022
POWER TRAIN
The contact owns a 2017 Ford F-450. The contact stated that while driving approximately 70 MPH, there was an abnormal vibration and the driveshaft snapped. There were no warning lights illuminated. The vehicle was towed to the residence. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact called another local dealer, Cronin Ford (10700 New Haven Rd, Harrison, OH 45030, (513) 367-5300) but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 17V212000 (Power Train). The manufacturer was notified and referred the contact to the NHTSA. The failure mileage was approximately 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463335May 4, 2022
WHEELS
The truck came with Continental tires (Model: Conti Hybrid HD3) installed on all six tires (Dual rear wheels). The manufacture tire specification states that the tire is designed to only be installed on the Drive Axle (rear axle). I have been experiencing a steering issue (constant steering wheel correction). This seems to be caused by the tires reacting to any roadway surface anomaly (the tires seem to catch an edge which causes the vehicle to abruptly steer to one side or the other). I tow a 5th wheel RV and the abrupt steering change causes a sever lateral back and forth movement of the trailer when it occurs. This has caused the trailer to leave my traffic lane. I have ensured the air pressure is per the Ford vehicle specification. I am making arrangements to have the steering system inspected and have the alignment checked. I did contact Ford's customer service and asked if the installation of drive axle tires on the steering axle was their intention. The response from Ford's customer service was that the truck was produced with the same tires on all six wheels. I am concerned that the tire may be contributing to the steering issue I am having and may be indicative of a steering safety issue. This has been occurring since we purchased the vehicle on March 21, 2022. The vehicle had approximately 50 miles on it when it was purchased. The vehicle had approximately 1400 miles when we starting using it to tow our RV. The vehicle currently has approximately 4100 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461644April 21, 2022
WHEELS
Front tires on F450 Super Duty are all chopped up, and needing replacement after only 20,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460687April 13, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2020 Ford F-450. The contact stated that while driving 65 MPH, the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with metal shards in the fuel system. The dealer informed the contact that the fuel system kit needed to be replaced but parts were on backorder. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 33,875.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459750April 5, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Towing 18,000 trailer and truck disconnects trailer breaks. This is risking somebodies life… if this is an active recall why arent we being notified about it when we are purchasing a brand new truck to haul. This is a lawsuit waiting to happen
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458820March 29, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The trailer brakes fail after a random period of time. Though the trailer works fine with other controllers, the entire trailer was rewired with new brakes and a new 7-pin connector, the problem did not changed - there are no shorts, grounds, opens in the brake circuit, and the ground circuit is OK. There previously were and are no intermittent problems with the trailer. The trailer brakes will start off the trip working, but stop working at random times. I've often noticed that they'll fail shortly after sitting in traffic. After the failure, I remove and reinstall fuse #62 in the under hood fuse box, and the trailer brake operation will be restored for a while. Being aware of this problem, and the dealers being no help (this is a common topic on groups and forums), I regularly manually test trailer brake operation, especially before descending a hill, but sometimes even shortly after confirming proper operation, the trailer brakes will not work. After the failure, I will pull over, then again confirm that they're not working, then R&R the fuse without disturbing any other circuits or connectors, and the trailer brakes will resume operation. Turning the truck off and on does not fix the problem even temporarily. I experience this problem about every hundred miles or so of driving. The truck currently has about 2,500 miles, but the problem was noticed at about 1,100 miles during the first tow. I'd estimate I've experienced the trailer brake failure about seven times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456955March 16, 2022
BACK OVER PREVENTION
The contact owns a 2018 Ford F-450. The contact stated while reversing, the rearview camera image was significantly blurry. The contact wiped the rearview camera lens; however, the failure persisted. The vehicle was taken to the dealer. The dealer acknowledged the failure and advised the contact that the vehicle was out of warranty and the VIN was not included in a recall associated to the failure; therefore, he would be responsible for the cost of the repair. The vehicle was not diagnosed or repaired. The contact stated that the failure had been recurring for a year. The manufacturer was not notified of the failure. The failure mileage was approximately 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454118February 25, 2022
TRAILER HITCHES
The contact owns a 2021 Ford F-450. The contact received notification of NHTSA Campaign Number: 21V379000 (Trailer Hitches). The contact called multiple local dealers, Texas Country Ford (321 E Coke Rd, Winnsboro, TX 75494: (903) 342-3700), Tyler Ford, LTD (2626 S SW Loop 323, Tyler, TX 75701:(800) 788-7876) and Pegues-Hurst Motor Company (200 TX-63 Spur, Longview, TX 75601: (903) 758-6211) and was informed that the dealer was not equipped to perform the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453819February 24, 2022
SUSPENSION, WHEELS, STEERING
Truck has experienced multiple occasions of "death wobble" since purchase. Excessive unexplained tire wear on the passenger front tire. On second tire on passenger front. Have 81k miles on truck and all other tires are wearing normal. Have had truck in alignment twice with no issues showing with alignment, wheels have been balanced. Ford service tech contacted Ford engineer and told me to increase air pressure to 100psi on front tires, I questioned this since door tag states 90psi. Still same issues, all recalls have been done. Passenger front tire is almost bald and need to purchase new tires at $400 plus, seems stupid to put new tires on and not resolve issue. I have worked with Ford dealership, two independent tire stores, Continental tire engineer, and have asked many mechanics about this with no answers. The other issue is the power tailgate will open on its own. This has occurred twice while driving. Once is while I was pulling fifth wheel and tailgate opened. Spilling out a 70 qt cooler carrying 40+ water bottles and a stand for my grill. I have no knowledge at what time this happened during trip, no dash indicator or warning. The second time this happened is we were towing a horse trailer and it opened. The only warning was when we made a turn and the trailer wheel jack pinched against the tailgate and bent both the tailgate and trailer jack. Ford had a recall on tailgate which was performed prior to these incidents. Wire harness was replaced in between events at Ford dealership. Dealership answer now is to disable rear button to open tailgate, also since tailgate is bent it will bind and not open sometimes. I think it's funny that there is a warning light for the hood if unlatched, and prior to disabling rear button I had to push the door lock button to open tailgate. To me it's a design issue because the female connector faces up and plugs into male connector, where moisture can get in. All these are safety issues putting me and others in danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453497February 22, 2022
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
recall #21E04 PCM Reprograming car continúe same lost power fuel volume regulador control circuit low mass or volume air flow circuit low input intake air Temperature circuit high input
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449178January 27, 2022
SUSPENSION, STEERING
30k miles on truck and have had persisting issues with a shaking front end / steering wheel while driving at speed. What many folks refer to as “death wobble”. Dealer has replaced drag link and steering stabilizer and I replaced tires prematurely out of my own pocket, none of which have solved the issue. Ford needs to figure this out. I’ve owned 2 other superduty trucks and they have all had it to some extent. Issue causes uncontrolled shaking in steering wheel of varying intensities. Extremely dangerous when it’s happened to me on the highway sending you into another lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444986December 26, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
Tailgate opens unexpectedly while vehicle is in motion. This has happened repeatedly over the past 12 months. After confirming that the tailgate was not inadvertently left open or opened while the vehicle was moving, we realized that the problem was internal. We could not find a cause of the problem with the tailgate opening. It caused damage to the tailgate and the towed fifth wheel. Cargo items stored in the truck bed (under the tonneau cover) have fallen out onto the road when the tailgate opens unexpectedly. This could have caused a major accident or death. I believe this truck has an electric tailgate latch release switch in the tailgate handle and I'm not sure whether this is a possible cause. We took the truck to the Ford dealer who advised that the tailgate was not covered by any recall or warranty other than the extended warranty we purchased, for which we had to pay a deductible. The Ford dealer is also denying any responsibility for damage to the tailgate itself, damage to the fifth wheel, or damage from and loss of loose cargo falling out. We paid for the fix to the defective tailgate mechanism but feel strongly that this should be recalled due to the high risk of death or injury when the tailgate opens unexpectedly. Below date is only the most recent occurrence; as stated above, this has occurred multiple times including approximately June 12, 2021, April 20, 2021, September 24, 2020, September 30, 2020, August 9, 2020, and November 24, 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441819November 27, 2021
UNKNOWN OR OTHER
While driving my truck down the highway it will violently shake until I brake below 40 MPH. This occurs when there is a change in surface on the roadway. An example is going over a bridge or rough pavement. It has happened several times in the past year, and most recently last weekend while my wife was with me. We were driving on a major interstate at 65 MPH, maintaining a single lane when the truck went into a "death wobble." The front end shook so violently, it became a safety risk for our lives as well as other drivers. It was extremely difficult to maintain the steering until the truck stopped shaking. My wife no longer feels safe driving the vehicle. In the past, we have taken it to a local mechanic and I was advised they were not able to find an issue. We have purchased new tires and taken them to the Ford dealership to balance and align. We check the tire pressure regulary, and had an alignment done, though the violent shaking is getting worse, rather than better, when it happens. The truck gives no prior warning when this occurs. I don't see any form of recall for this issue, and a forum only advises buying an after market component to fix it. I want the truck fixed correctly, with Ford parts, as my intent was to keep it for several more years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434344September 25, 2021
WHEELS, SUSPENSION, STEERING
truck has 15000 miles has wheel hop in the frontend and the front tires are wearing bad on the outside it has had 3 stabilizer shocks replaced they told me for 1800 dollars to up grade the shocks the truck is under warranty please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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