Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#8014084July 17, 2002
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING LOWER BALL JOINTS BROKE ,AND CONSUMER COULD NO LONGER CONTROL VEHICLE. CONTACTED DEALER ,AND THE DEALER WAS TAKING A LOOK AT VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014136July 17, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
CONSUMER APPLIED BRAKES AT 35 MPH AND THE PEDAL WENT TO THE FLOOR, NO BRAKING ACTION. MECHANIC (FRIESMILL AUTO REPAIR) DETERMINED THAT THE REAR BRAKE LINE HAD RUPTURED. REAR BRAKE LINES WERE REPAIRED. *AK *SCC REFERENCED IN RQ03-004
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566645July 11, 2002
SEAT BELTS:FRONT:ANCHORAGE, SEATS
CONSUMER STATES THAT THE LEFT AND REAR SEAT BELTS JAMMED IN THE RETRACTED POSITION. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012145July 10, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
AS THE CONSUMER TURNED ON THE HAZARD LIGHTS, THE SIGNAL LIGHTS WENT OUT. THE DEALER DETERMINED THEY SHORTED OUT.*AK *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763998July 9, 2002
UNKNOWN OR OTHER
THE CHECK ENGINE LIGHT KEEPS COMING ON AND DEALER CAN'T FIND PROBLEM. I FOUND PREVIOUS OWNER AND HE STATED THE CHECK ENGINE LIGHT CONSTANTLY CAME ON AND HIS MECHANIC NEVER FOUND THE PROBLEM EITHER. IT HAS COME ON FOR THE 5TH TIME AND I HAVE ONLY OWNED THE CAR LESS THAN 4 MONTHS!!!!! PREVIOUS OWNER STATED THAT HE DID NOT HAVE ANY ENGINE FAILURES OR NOTICEABLE PROBLEMS WITH THE ENGINE RUNNING; BUT THE LIGHT IS INFURIATING. IT IS OBVIOUS THAT DEALER WHO SOLD ME THE CAR WAS AWARE OF THE PROBLEM AND FAILED TO CORRECT IT BEFORE SELLING IT TO ME AND MADE NO DISCLOSURE OF THE DEFECT TO ME. IT IS ALSO OBVIOUS THAT THIS IS A PROBLEM WITH MANY CROWN VICS AFTER READING PREVIOUS NOTICES ON THIS SITE BUT FORD HAS FAILED TO DO ANYTHING ABOUT IT. I'D LIKE TO GET CLASS ACTION PROCEEDINGS STARTED AGAINST FORD...ANYONE UP FOR IT? CONTACT ME AT THIS EMAIL ADDRESS [email protected].*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013360July 5, 2002
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING HEADLIGHT WILL FLICKER ON AND OFF AND COULD CAUSE AN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763858July 5, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
FAINT SUDDEN NOISE FROM THE ENGINE COMPARTMENT (COOLANT CAUSING SERPENTINE BELT SLIPPAGE, I BELIEVE) AND THEN THE ENGINE OVERHEATED. DUE TO ROUGHLY A 3 INCH CRACK IN THE INTAKE MANIFOLD PLASTIC COMPOSITE WHICH DUMPED COOLANT INTO THE BACK OF THE ALTERNATOR. I WAS ABLE TO PULL OFF BEFORE THE ENGINE WAS DAMAGED. BOTH THE DEALER, WHO IS TO BE COMMENDED FOR A QUICK AND EFFECTIVE REPAIR (MAKES ONE WONDER IF THE MECHANICS HAVE HAD A LOT PF PRACTICE WITH THIS REPAIR), AND FORD MOTOR COMPANY TELL ME THERE IS NO RELIEF FOR REPAIRS ON A CAR WITH MY VIN ALTHOUGH THE REPLACEMENT PART IS CONSTRUCTED OF METAL AND COMPOSITE RATHER THAN COMPOSITE ALONE. I APPRECIATE THIS DESIGN CHANGE WHICH HOPEFULLY WILL WARD OFF ANOTHER SIMILAR FAILURE BUT DOESN'T CHANGING THE DESIGN RECOGNIZE THAT THERE WAS A WEAKNESS? ON THIS SAME WEB-SITE I READ THAT SOME FORD FLEET VEHICLES WERE RECALLED AND REPAIRED. CONCERNING SAFETY, THE ONLY ISSUE THIS SENIOR CITIZEN FACED WAS THE STRESS OF WALKING FOUR TENTHS OF A MILE IN THE JUNE HEAT AND HUMIDITY TO CALL FOR HELP AND IN PAYING THE TOW AND REPAIR EXPENSE. ONE IS NOT SURPRISED OR GREATLY UPSET WHEN THE ALTERNATOR WEARS OUT - BUT THE INTAKE MANIFOLD? WHAT KIND OF STRESS TESTING DID THIS NON-MOVING PART GET WHEN APPROVED FOR PRODUCTION?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763741July 2, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
HOW MANY COMPLAINTS ARE REQUIRED BEFORE A RECALL IS ISSUED, FORCING A MANUFACTURER TO MAKE REPAIRS FOR A MANUFACTURER TO MAKE REPAIRS FOR A MANUFACTURING DEFECT ? ON YOUR SITE, THERE ARE 24 COMPLAINTS ABOUT THE SAME COOLANT LEAKING PROBLEM WITH THE PLASTIC INTAKE MANIFOLD ON FORD'S 4.6L ENGINES. WHY WAS THE ACTION ALREADY TAKEN ONLY APPLIED TO POLICE VEHICLES ? I'M SURE THE LEAK IS THE SAME PROBLEM WE ALL HAVE HAD. MINE IS NUMBER 25 AND THESE ARE ONLY THE OWNERS WHO HAVE TAKEN THE TIME TO PURSUE THE ISSUE WITH NHTSA. MY COST FOR THE PART ALONE IS $650.00. SINCE THIS IS AN OBVIOUS MANUFACTURING DEFECT AND FORD HAS CHANGED THE DESIGN OF THE REPLACEMENT PART, I FEEL THE MANUFACTURER SHOULD BE REQUIRED TO REPAIR IT FOR FREE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013017July 1, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
WHILE DRIVING INTAKE MANIFOLD CRACKED AND WAS LEAKING ANTI FREEZE, CAUSING ENGINE TO OVERHEAT. CONTACTED DEALER ,AND DEALER WASNOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763653June 30, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THIS COMPONENT IS HISTORICALLY MADE FROM CAST IRON OR ALUMINUM. THE WATER CHAMBER BLEW OUT BECAUSE IT WAS MADE FROM PLASTIC. IT CAUSED EXCESS VAPOR TO COME FROM HOOD. FAILURE WAS CATASTROPHIC AND WITH NO WARNING. ENGINE OVERHEATED IMMEDIATELY. THE PARTS PERSON AT THE DEALER NOW PERFORMING THE SERVICE (I WAS OUT OF TOWN WHEN THIS HAPPENED TO ME) TOLD ME THAT THEY STOCK THIS PART BECAUSE OF THE CONSTANT FAILURE. THERE HAVE BEEN RECALLS ISSUED ON OTHER MODELS WITH THE SAME PART BUT NOT ON MY SPECIFIC MODEL APPARENTLY. THIS SHOULD HAVE BEEN REPLACED PROACTIVELY BY THE MFG. BASED ON THE PRESENT FAILURE RATES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763516June 26, 2002
ELECTRICAL SYSTEM:IGNITION
WHILE ATTEMPTING TO PULL INTO A PARKING STALL, VEHICLE COMPLETELY SHUT DOWN AND STOPPED ABRUPTLY. WOULD NOT RESTART, DOOR LOCKS COULD NOT BE ENGAGED. DRIVER WAS THROWN INTO STEERING COLUMN CAUSING BRUISING. CAR WAS TEST DRIVEN TWO DAYS LATER AND WAS WORKING PROPERLY. BATTERY TERMINALS CHECKED - NOTHING APPEARS LOOSE.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#763504June 26, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#763354June 23, 2002
SUSPENSION:FRONT:CONTROL ARM, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, VEHICLE SPEED CONTROL
THE FRONT SUSPENSION BALL JOINTS WERE REPLACED AT MY COST. THEY HAD STARTED SQUEAKING AND WERE WORN BADLY. MY MECHANIC SUGGESTS THAT THE ENTIRE FRONT SUSPENSION BE REBUILT FOR SAFETY BECAUSE FORD DOES NOT HAVE GREASE JOINTS ON ANY THESE PARTS. WHEN THE HORN BUTTON WAS PUSHED FOR LONGER THAN A FEW SECONDS, IT USED TO BLOW THE FUSE. THE LAST TIME IT DID THIS, IT ALSO DISABLED THE CRUISE CONTROL. I WAS TOLD BY MY MECHANIC THE ONLY FIX WAS TO REPLACE THE STEERING COLUMN WHERE THESE WIRES WERE SHORTING TOGETHER INTERNALLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763204June 18, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WE ARE CONCERNED TO DRIVE OUR CROWN VIC BECAUSE OF THE ALLEGED FUEL TANK PROBLEMS. WE LIVE IN PHOENIX, AZ, AND IN THE PAST THREE YEARS FOUR POLICE OFFICERS HAVE BEEN EITHER KILLED OR SEVERLY INJURED DUE TO COLLISIONS THAT RESULTED IN THE FUEL TANK CATCHING FIRE. WE WOULD LIKE TO KNOW WHAT FORD MOTOR CO. PLANS TO DO ABOUT THIS. IS OUR CROWN VIC SAFE TO DRIVE? IF NOT, WHAT DO WE NEED TO DO? IF WE RETROFIT THE GAS TANK RIGHT NOW, WE WILL VOID OUR WARRENTY. WE ARE IN A QUANDRY AS TO WHAT TO DO.*AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#8012078June 18, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
LOSS OF COOLANT IS DUE TO A CRACKED ENGINE MANIFOLD. MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011890June 17, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
INTAKE MANIFOLD LEAK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566072June 12, 2002
POWER TRAIN:DRIVELINE:DRIVESHAFT, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
CONSUMER COMPLAINS OF A DEFECT AND VIBRATION IN THE DRIVE SHAFT ASSEMBLY. THE DRIVE SHAFT ASSEMBLY HAS BEEN REPLACED TWICE AND THE DIFFERENTIAL ASSEMBLY WITH NO FAVORABLE RESULTS. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011579June 12, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER PAID FOR ABS BRAKES, AND THE VEHICLE CAME WITH STANDARD BRAKES. DEALER STATED IT WAS A MISPRINT. CONSUMER FEELS VEHICLE MAY NOT STOP PROPERLY IN AN EMERGENCY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011510June 11, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
VEHICLE HAS STANDARD BRAKES, BUT CONSUMER PAID FOR ABS BRAKES. CONTACTED DEALER, AND THEY STATED IT WAS A TYPOGRAPHICAL ERROR. *AK CONSUMER IS REQUESTING A REFUND OR A NEW VEHICLE.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011343June 7, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
BETWEEN 29-49MPH TRANSMISSION WILL BUCKLE AND OR SHUTTER WITH NO WARNING. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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