Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10219595February 28, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE VEHICLE SPORADICALLY VEERED TO THE RIGHT. THE DEALER STATED THAT ALTHOUGH HE WAS EXPERIENCING THE SAME FAILURE AS NOTED IN NHTSA CAMPAIGN ID NUMBER 95V194000 (SUSPENSION:FRONT:CONTROL ARM:UPPER ARM), THE VIN WAS NOT INCLUDED IN THE RECALL AND THEY WOULD NOT REPAIR HIS VEHICLE FOR FREE. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE FAILURE MILEAGE WAS 172,000 AND CURRENT MILEAGE WAS 173,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218618February 20, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT HAD THE DEALER REMOVE THE SPEED CONTROL ON THE VEHICLE. HE WAS INFORMED THAT IT WOULD BE REPLACED BY MID DECEMBER OF 2007. AS OF FEBRUARY 20, 2008, THE SPEED CONTROL HAS YET TO BE REPLACED. THE CONTACT IS CURRENTLY BEING INFORMED THAT THE PART MAY BE AVAILABLE IN APPROXIMATELY MAY OR JUNE OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 44,000. UPDATED 03/11/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218563February 19, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE PROBLEM BEGAN AS A SMALL HISSING SOUND, MUCH LIKE THAT OF A EXHAUST MANIFOLD LEAK. I WAS ON MY WAY OF TAKING THE CAR TO A MECHANIC TO ENSURE THAT WAS THE PROBLEM WHEN A LOUD <BANG> OCCURRED. PARTS OF THE SPARKPLUG BOOT WERE FOUND IN THE ENGINE COMPARTMENT AT THE REPAIR SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218407February 18, 2008
EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH, EXTERIOR LIGHTING:BRAKE LIGHTS
REAR BRAKE LIGHTS WITH LIGHT TO MODERATE BRAKING WHEN STARTING TO PUSH BRAKE PEDAL THE REAR LIGHTS COME ON. WHEN YOU REACH A POINT THAT YOU EASE UP ON THE PEDAL PRESSURE, (EVEN SO SLIGHT THAT YOU DON'T FEEL THE PEDAL MOVE), THE BRAKE LIGHTS GO OFF. THE VEHICLE IS ACTUALLY STILL BRAKING. IF YOU PROCEED TO APPLY PRESSURE AGAIN THE BRAKE LIGHTS COME BACK ON AND ONCE AGAIN AS SOON AS YOU EASE UP ON PEDAL PRESSURE THE LIGHTS GO OFF. I FOUND MYSELF SITTING AT STOP SIGNS, RED LIGHTS, EVEN IN THE MIDDLE OF THE ROAD WAITING TO TURN LEFT WITH MY FOOT ON THE BRAKE, BUT NO REAR BRAKE LIGHTS ON. A NEW BRAKE LIGHT SWITCH WAS INSTALLED FOR 150 BUCKS WITH NO CHANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217413February 7, 2008
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING CAR HOME AT NIGHT THE HEADLIGHTS QUIT. LIGHTS CAME BACK ON AFTER CAR WAS STOPPED FOR 10 MINUTES. CAR WAS DRIVEN AGAIN A COUPLE OF TIMES AND HEADLIGHTS FAILED AGAIN. LIGHTS COME BACK ON AFTER 5-10 MINUTES. NO LONGER DRIVE CAR AT NIGHT DUE TO CONCERN FOR SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216867February 4, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN SEPTEMBER OF 2007. HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED AND A FORD REPRESENTATIVE INFORMED HIM THAT THE PARTS WOULD BE UNAVAILABLE UNTIL OCTOBER. THE CRUISE CONTROL WAS DISCONNECTED ON SEPTEMBER 24, 2007. THE CONTACT CALLED BACK IN DECEMBER AND WAS INFORMED THAT THE PARTS WOULD BE AVAILABLE IN JANUARY OF 2008. THE DEALER NEVER CALLED HIM BACK TO INFORM HIM THAT THE PARTS WOULD BE AVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 120,000. UPDATED 02-21-08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216654February 1, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1995 FORD CROWN VICTORIA. IN AUGUST OF 2007, THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. SINCE THAT TIME, SHE HAS BEEN INFORMED EVERY MONTH THEREAFTER THAT THE PARTS WOULD BE AVAILABLE THE FOLLOWING MONTH. IN JANUARY OF 2008, SHE WAS INFORMED THAT THE PARTS WOULD BE AVAILABLE IN FEBRUARY. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE, RECALL NUMBER, AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 163,000. UPDATED 02-19-08 *BF UPDATED 02/19/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216569January 31, 2008
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. THE SPEED CONTROL WAS DISCONNECTED AT THAT TIME. THE CONTACT HAS CALLED THE DEALER SEVERAL TIMES TO FIND OUT WHEN THE PARTS WILL BE AVAILABLE FOR THE REPAIR, BUT HAS NOT BEEN GIVEN A DATE WITHIN A REASONABLE AMOUNT OF TIME. THE CONTACT STATED THAT HE SMELLS GAS COMING FROM THE FRONT OF THE VEHICLE. HE ONLY NOTICES THE SMELL WHILE INSIDE THE PASSENGER COMPARTMENT. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER FOR INSPECTION. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 160,000. UPDATED 02/15/08. *LJ THE CONSUMER ALSO STATED FUMES WERE ENTERING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216463January 30, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. HE CALLED FORD EVERY MONTH THEREAFTER, ONLY TO BE INFORMED THAT THE PART WAS UNAVAILABLE. THE VEHICLE WAS PURCHASED IN 2002. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 161,714. UPDATED 02-14-08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216506January 30, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. THE SPEED CONTROL SWITCH WAS DISCONNECTED AT THAT TIME. HE HAS BEEN INFORMED EVERY MONTH THEREAFTER THAT THE RECALL PART HAS STILL NOT BEEN RECEIVED. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217151January 29, 2008
VEHICLE SPEED CONTROL
1993 FORD CROWN VICTORIA WITH A SPEED CONTROL RECALL. CONSUMER STATES THAT THE RECALL WAS RECEIVED IN SEPTEMBER. CONSUMER WAS TOLD THE PARTS WOULD BE IN, IN DECEMBER, THEN JANUARY. YET NO PARTS TO FIX THE PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215611January 22, 2008
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVERS SIDE SEAT BELT BUCKLE BROKE DURING A COLLISION / ACCIDENT. THE VEHICLE HAS BEEN TAKEN OUT OF SERVICE AND SECURED SO THAT NOBODY CAN TAMPER WITH IT. THERE IS NO INFORMATION REGARDING INJURY TO THE OCCUPANT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10214774January 14, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE PART FOR THE RECALL REPAIR IS UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214818January 14, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) AND FORD RECALL NUMBER 05S28 IN AUGUST OF 2007. THE DEACTIVATION SWITCH WAS DISCONNECTED SHORTLY THEREAFTER. HE CALLED FORD MOTOR COMPANY ON SEVERAL OCCASIONS AND THEY STATED THAT THE PART WOULD BE AVAILABLE THE FOURTH QUARTER OF 2007, WHICH WAS THEN CHANGED TO JANUARY OF 2008. CURRENTLY, FORD DOES NOT KNOW WHEN THE PARTS WILL ARRIVE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214520January 11, 2008
VEHICLE SPEED CONTROL
FORD RECAL NUMBER 05S28 REPLACE FAULTY SPEED CONTROL HARNESS. I RECEIVED A LETTER OF RECALL DATED AUG OF 2007 AND WENT TO A LOCAL DEALER AND THE SPEED CONTROL WAS DISCONNECTED AND THEN THE DEALER INFORMED ME THAT THE PREPLACEMENT PART WAS NOT IN STOCK THE RECALL LETTER STATED THAT THE PART WOULD BE AVAILABLE IN THE 4TH QUARTED OF 07. I CALLED THE DEALER ON MANY OCASSIONS AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FROM FORD MOTOR CO. HERE IT IS JAN 2008 AND I STILL DON'T HAVE MY CAR REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214011January 7, 2008
VISIBILITY:WINDSHIELD WIPER/WASHER
TL*THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. WHEN THE CONTACT DEACTIVATES THE WINDSHIELD WIPERS, THEY WILL NOT COMPLETELY RETURN TO THE OFF POSITION. THE WIPERS REMAINED UPRIGHT ON THE WINDSHIELD. THE DEFECT BEGAN SPORADICALLY, BUT NOW OCCURS WHENEVER THE WIPERS ARE ACTIVATED. THE DEALER STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN ID NUMBER 00V138000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM THE RECALL AND NOTHING COULD BE DONE. THE FAILURE AND CURRENT MILEAGES WERE 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214013January 7, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) IN AUGUST OF 2007. THE DEACTIVATION SWITCH HAS NOT YET BEEN DISCONNECTED. HE NOTIFIED FORD MOTOR COMPANY AND THE DEALER NUMEROUS TIMES AND THEY CONTINUE TO INFORM HIM THAT THE PARTS ARE UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 40,000. UPDATED 02-19-08 *BF UPDATED 02/19/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213958January 3, 2008
WHEELS:LUGS/NUTS/BOLTS/STUDS, WHEELS
2002 FORD CROWN VICTORIA LEFT REAR WHEEL SEPARATED FROM THE VEHICLE. *KB THE VEHICLE WAS DAMAGED AS A RESULT OF THE WHEEL COMING OFF. OHIO TRAFFIC CRASH REPORT# 10-89-0577. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213423January 2, 2008
WHEELS:RIM
FAILURE OF WELD POINT ON WHEEL RIMS CAUSING RAPID AIR LOSS IN TIRES, A VERY DANGEROUS SITUATION. PROBLEM BEGIN WHEN I FOUND TIRE GONE FLAT AFTER DRIVING FROM MILFORD OH, TO MIDDLETOWN OH. TIRE WAS FINE BEFORE I LEFT MILFORD. TIRE HELD AIR FOR ONLY A FEW HOURS AND MY SPARE HAD A CUT IN THE SIDE WALL FROM A TOOL IN THE TRUNK, SO I PUT AIR IN AND TOOK IT BACK HOME. TOOK IT TO THE MILFORD WALMART TIRE AND LUBE CENTER, THEY DISCOVERED THE AIR LEAK AT THE WELD POINT. TOLD THEM TO PUT THE RIM FROM THE SPARE ON... SAME PROBLEM AT THE SAME WELD POINT. LOOKED UP ONLINE AN FOUND THERE IS A RECALL. WENT TO FORD DEALERSHIP GARAGE AND THEY TOLD ME THERE IS A RECALL BUT ONLY IF IT IS STILL A POLICE OR FLEET VEHICLE. CALLED CORPORATE CUSTOMER LINE AND WAS TOLD SAME THING AND IT WAS ONLY A DANGER FOR "EXTREME DRIVING" AND THEY COULD NOT REPLACE FOR A CIVILIAN. BOTH RIMS HAVE SPENT TIME ON THE CAR AND I DRIVE IT NORMALLY AND YET TWO FAILURES HAVE OCCURRED. I FIND IT SHOCKING THAT A KNOWN DEFECT IS ONLY TO BE REPLACED FOR GOVT AND FLEET BUT NOT CIVILIANS WHO COULD BE IN THE SAME DANGER OF A TIRE FAILURE ON THE HIGHWAY. DEALER AND FORD MOTOR COMPANY REFUSED TO REPLACE THE DEFECTIVE PARTS. I WAS TOLD BY ANOTHER CUSTOMER AT THE FORD GARAGE HE HAD THE SAME PROBLEM ON HIS USED CROWN VIC (AND WAS ALSO REFUSED SERVICE) AND HE SUGGESTED I MAKE A COMPLAINT HERE.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213253December 31, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL: CRUISE CONTROL). HIS LOCAL DEALER STATED THAT THEY DID NOT HAVE THE PARTS AVAILABLE FOR THE RECALL REPAIR NOR DID THEY HAVE THE PARTS TO DEACTIVATE THE CRUISE CONTROL SWITCH. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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