Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10274193June 18, 2009
ELECTRICAL SYSTEM
1. WHILE DRIVING ,LED CIRCUITBOARD ,( UNDER DASHBOARD)BURNED UP EMITTING SMOKE INTO THE PASSENGER COMPARTMENT. IT BURNED A ONE INCH HOLE IN THE CIRCUITBOARD PLASTIC COVER . 2. FAILURE,THE PART BURNED UP, IT MAY HAVE BURNED BEFORE ALSO,BECAUSE WE HAVE HAD A BURNING SMELL BEFORE. 3. CAR WAS PARKED,TURNED OFF FOR ABOUT ONE-HALF HOUR , THEN DRIVEN 6 MILES HOME.,NO ADDITIONAL SMOKE WAS SEEN AT THIS TIME. PART HAS BEEN REMOVED BY OWNER .OLD PART IS AVAILABLE,PART # F8VB-14A597-AB. FUSE DID NOT BLOW AND CAR IS DRIVABLE WITH PART REMOVED. I THINK THIS PART IS A COMPONENT OF THE FACTORY INSTALLED ALARM SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273742June 14, 2009
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
2005 FORD CROWN VICTORIA P71. LOW BEAM HEADLIGHTS TURN OFF WHILE DRIVING. HI BEAM LIGHTS WILL WORK WHEN THE LOW BEAM LIGHTS ARE OUT. LIGHT CONTROL MODULE IS BELIEVED TO BE THE CAUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273289June 10, 2009
EXTERIOR LIGHTING
HEADLAMPS RANDOMLY GO OUT ON MY 2004 FORD CROWN VICTORIA. NO SYMPTOMS UNTIL IT HAPPENS. CLICK SOUND COMES FROM WHAT I HAVE FOUND TO BE THE LCM (LIGHTING CONTROL MODULE) UNDER THE DASH AND THE HEADLAMPS GO OUT. THIS HAS NOW HAPPENED 4 OR 5 TIMES, MAYBE MORE BECAUSE I HAVE ONLY NOTICED IT AT NIGHT (OF COURSE). WHEN THE LIGHTS GO OUT IT CAN BE 30 SECONDS OR 30 MINUTES BEFORE I CAN GET THEM TO COME BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272551June 1, 2009
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED ON HIS VEHICLE. THE HEADLIGHTS DO NOT ILLUMINATE AT NIGHT AND HE CANNOT SEE WHERE HE IS DRIVING. THE MANUFACTURER WILL NOT ASSIST UNLESS NHTSA ISSUES A RECALL. THE FAILURE MILEAGE WAS 79,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269890May 25, 2009
STRUCTURE
2008 FORD CROWN VICTORIA POLICE INTERCEPTOR: BRAKE PEDAL IS TOO CLOSE TO THE ACCELERATOR. OFTEN, BOTH PEDALS ARE PRESSED INADVERTENTLY WHEN TRYING TO STOP. I PERSONALLY KNOW SEVERAL POLICE OFFICERS WHO REPORT HAVING THIS PROBLEM WHEN DRIVING '08 CROWN VICTORIAS. THESE SAME POLICE OFFICERS, MYSELF INCLUDED, REPORT THIS PROBLEM IS UNIQUE TO THE '08 CROWN VICTORIA AND DOES NOT EXIST WITH OLDER MODELS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10268727May 14, 2009
EXTERIOR LIGHTING
HEADLIGHTS GO OFF & ON BY THEMSELVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268257May 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
POLICE INTERCEPTOR LOST ALL FORWARD GEARS AT HIGHWAY SPEED IN HEAVY TRAFFIC. VEHICLE HAS CRACKED FORWARD CLUTCH CYLINDER. VEHICLE WAS SUBJECT TO SATISFACTION CAMPAIGN 06B36 FOR A CALIBRATION UPDATE AND SUBSEQUENT WARRANTY EXTENSION OF MILEAGE ONLY FOR THE FORWARD CLUTCH CYLINDER. TRANSMISSION 4R70W, PKG-BL TAG # - 5W7P-7000-EA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267589May 3, 2009
FUEL SYSTEM, GASOLINE
LIGHTS GO OFF WHEN DRIVING,HAPPENED AT LEAST 4 TIMES,THE LAST TIME I WOUND UP RUNNING OFF THE ROAD BECAUSE THERE WERE NO STREET LIGHTS IN THAT AREA. THERE IS A VERY DANGEROUS CONDITION AND COULD RESULT IN INJURIES AND POSSIBLE DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267502May 1, 2009
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
MY HEADLIGHT WILL NOT COME ON INTERMITTENTLY. WHEN I TURN THE SWITCH TO THE RIGHT TO PARKING LIGHTS POSITION ,I HEAR THE SLIGHTLY DELAYED "CLICK" AND PARKING LIGHTS COME ON. WHEN I NEXT TURN TO THE HEADLIGHT POSITION THERE IS NO DELAYED "CLICK" AND THE HEADLIGHT DO NOT COME ON. IN THE AUTO LAMP MODE ONLY THE PARKING LIGHTS COME ON. YOU CAN PULL BACK ON THE TURN SIGNAL LEVER TO FLASH THE LIGHTS. I HAVE NOT HAVE IT HAPPEN WHILE DRIVING, ONLY UPON STARTING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266621April 24, 2009
EXTERIOR LIGHTING
WHILE DRIVING DOWN THE ROAD, WITH MY 10 MONTH OLD SON IN BACK, MY HEADLIGHTS TURNED OFF RANDOMLY AS I WAS GOING AROUND A SHARP CORNER, I SLAMMED MY BRAKES ON IN ORDER TO NOT GO OFF ROAD, BUT STILL ENDED UP WITH TWO TIRES OFF ROAD. I CANNOT DRIVE AT NIGHT, AND AFTER DOING RESEARCH FOUND THAT THERE IS A LIGHTING CONTROL MODULE ISSUE, THINKING THAT THIS IS A SAFETY HAZARD I FIGURED THAT FORD WOULD HAVE A RECALL ON IT, WENT ON THEIR SITE AND THEY SAID I DO NOT HAVE ANY RECALLS LISTED FOR MY CAR, AND THE REPAIR WILL COST ME 300+. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266557April 23, 2009
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE A 2004 FORD CROWN VICTORIA THE HEADLIGHTS GO OUT WHILE DRIVING INTERMITTENTLY. SO I WENT ONLINE FOR HELP WITH TROUBLESHOOTING THE PROBLEM. THERE ARE SO MANY OF THESE CARS DOING THIS. IT WAS NOT HARD TO SEE THERE IS A VERY BIG PROBLEM WITH HOW FORD IS MAKING THESE CARS. IT HAS TO DO WITH THE (LCM) LIGHT CONTROL MODULE AND THE WAY IT IS INSTALLED. THIS PART IS ALSO NOT CHEAP AT 399.00 SEAMS LIKE THIS IS A BIG SAFETY ISSUE THAT NEEDS A LOT MORE ATTENTION. RATHER THAN LET THIS PROBLEM FALL ON THE BACKS OF UNSUSPECTING BUYERS WHO WILL HAVE A HARD TIME BEING STRANDED WITH NO LIGHTS AND HAVING TO COME UP WITH 399.00. ON TOP OF A TOW TRUCK BILL AND A FINE FROM THE POLICE. FOR A PROBLEM THAT IS ALREADY WELL DOCUMENTED. I HAVE SEEN IT IN YEARS FROM 2000 TO 2006. THAT SEEMS LIKE A LOT OF CARS. OTHER CAR MAKERS DO NOT HAVE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266467April 23, 2009
SUSPENSION:FRONT
AS MY BOYFRIEND BACK MY CAR OUT OF THE DRIVE ON APRIL 22, 2009 BETWEEN 8:30-9:00PM, THE ENTIRE FRONT END OF THE VEHICLE FELL. IT APPEARED THAT THE SHOCKS GAVE OUT OR SOMETHING. THE ONLY PROBLEMS THE VEHICLE HAD WERE COIL ISSUES BUT WE GOT IT TAKEN CARE OF. THE FORD COMPANY CLAIMS THAT THE VEHICLE HAS NO RECALL ON IT BUT I HEAR FROM AUTOBUYGUIDE.COM THAT THERE WAS A RECALL ON DEC. 16, 1998 FOR THE VEHICLE SUSPENSION, FRONT, CONTROL ARM, LOWER BALL JOINT. THEN A FRIEND OF MINE TOLD ME ABOUT OTHERS WHO HAD THIS SAME PROBLEM. I WANT MY CAR TO BE FIXED. I HAVE 2 SMALL CHILDREN AND I NEED TRANSPORTATION. THIS A FACTORY DEFAULT, I SHOULDN'T HAVE TO PAY TO FIX THIS. CAN YOU ALL HELP ME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266408April 22, 2009
EXTERIOR LIGHTING
I HAVE HAD THE HEADLIGHTS GO OUT WHILE DRIVING ON 3 OCCASIONS. IF I PULLED BACK ON THE FLASH TO PASS BRIGHT LIGHT LEVER, THE LIGHTS WOULD STAY ON AS LONG AS I HELD THE LEVER BACK. TURNING THE LIGHT SWITCH TO AUTO TO THE LEFT OR ALWAYS ON TO THE RIGHT DID NOT TURN THE LIGHTS BACK ON. STOP THE CAR SHUT IT OFF AND TURN BACK ON AFTER A MINUTE MAY START THE LIGHTS BURNING AGAIN. HEADLIGHTS IN THESE INSTANCES DID NOT STAY ON VERY LONG AFTER STARTING DOWN THE ROAD BUT STAYED ON TO COMPLETE THE TRIP AFTER SHUT OFF AND RESTART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266196April 21, 2009
EXTERIOR LIGHTING
WHILE DRIVE THE CROWN VICTORIA I HEAR A CLICKING SOUND, THE HEADLIGHTS GOES OFF. IT DOES NOT COMES BACK ON I HAVE TO HOLD THE SWITCH ON BRIGHT LIGHTS TO SEE IN THE NIGHT WHEN THIS HAPPENS. I HAVE SEARCH ON LINE AND I NOTICE IT IS A CONSTANT PROBLEM THAT HAVE OCCURRED WITH OTHER CROWN VICTORIA DRIVERS. WHY DO WE HAVE TO PAY FOR HAVING THIS MALFUNCTION FIX WHEN IT IS A FACTORY FAULT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262184March 17, 2009
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS DIM WITHOUT WARNING. THE FAILURE HAS BEEN OCCURRING FOR APPROXIMATELY ONE MONTH. THE HEADLAMP CONTROL MODULE IS THE CAUSE OF THE FAILURE. THE CONTACT FEELS THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR REPLACING THE MODULE DUE TO MULTIPLE COMPLAINTS FOR THIS FAILURE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262028March 16, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE ANTILOCK BRAKING SYSTEM CONTINUED TO LOCK WHILE DRIVING VARIOUS SPEEDS. AN INDEPENDENT MECHANIC INVESTIGATED THE FAILURE AND FOUND THAT THE BRAKING HARDWARE SEPARATED AND THE EMERGENCY BRAKE FAILURE AFFECTED THE AXLE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 94V152000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS). THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261857March 15, 2009
STEERING
WHILE DRIVING AT A LOW SPEED (< 25 MPH) ON A LOCAL RURAL ROAD THAT LEADS TO MY HOUSE, I HEARD A SUDDEN SCRAPING NOISE AND HAD A DIFFICULT TIME TURNING THE VEHICLE INTO MY DRIVEWAY. UPON INSPECTION I FOUND THE FRONT PASSENGER SIDE TIE ROAD DISCONNECTED FROM THE FRONT WHEEL AND DRAGGING ON THE GROUND. UPON REPLACEMENT THE MECHANIC NOTED THE TIE ROD HAD FAILED DUE TO CORROSION AND MATERIAL LOSS. IF THIS FAILURE HAD HAPPENED AT HIGHWAY SPEED, THIS WOULD HAVE RESULTED IN LOSS OF CONTROL OF THE VEHICLE AND A SEVERE CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261876March 15, 2009
VISIBILITY
2005 FORD CROWN VIC APPROX 85,000 MILES, CLIMATE CONTROL VENT DUCT CONTROLLER SEND ALL VENT FUNCTIONS THROUGH DEFROST VENTS (A/C, FLOOR, VENT, ETC). PROBLEM SEEMS TO SHIFT WITH ACCELERATION/DECELERATION. FOR EXAMPLE, WHEN USING A/C, IF ACCELERATING THE COOL AIR BLOWS THROUGH THE DEFROST VENTS AND NOT THE REGULAR A/C VENTS. BUT WHEN BRAKING, THE VENT WILL SWITCH DOWN TO THE A/C DUCTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261515March 11, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE AIR INTAKE MANIFOLD ON THE VEHICLE WAS MANUFACTURED OUT OF PLASTIC, WHICH CAUSED ANTI-FREEZE TO LEAK ONTO THE ENGINE. THE ANTI-FREEZE LEAK WAS NOTICED DUE TO THE BURNING CHEMICAL ODOR AND SMOKE COMING FROM UNDER THE HOOD. THE DEALER STATED THAT THE REPAIRS WOULD COST OVER $1,000 AT THE CONTACT'S EXPENSE. HE WAS DENIED REPAIRS UNDER THE CLASS ACTION LAWSUIT. WHEN THE HEATER WAS ACTIVATED, THE ODOR FROM THE ANTI-FREEZE WAS OVERBEARING IN THE PASSENGER COMPARTMENT OF THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 82,000. UPDATED 4/16/09 *CN UPDATED 04/20/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261458March 10, 2009
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. WHILE DRIVING BETWEEN 55-60 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE BEGAN TO HESITATE AND VIBRATE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND STATED THAT THERE WAS AN INTERNAL COIL SHORTAGE. THE MISFIRE CYLINDER 5, COIL PACK, AND SPARK PLUGS WERE REPLACED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON A SEPARATE OCCASION FOR THE IDENTICAL FAILURE AND THE MISFIRE CYLINDER 7, COIL PACK, AND SPARK PLUGS WERE REPLACED AT THAT TIME. THE FAILURE MILEAGE WAS 67,425 AND CURRENT MILEAGE WAS 68,045. UPDATED 03-27-09 *BF UPDATED 03/31/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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