Ford Bronco Complaints

938 consumer complaints on file.

#11513298March 22, 2023
VISIBILITY/WIPER
Wipers will not stay in continuous setting (low) for more than 20 seconds before slowing down to extra slow for another 20 seconds, then stopping continuous and becoming intermittent. Have to keep changing the wiper speed control manually to keep them going continuously. It appears that the factory windshield is extra high friction even when clean and since new, which may be causing the issue of wiper motor slowing itself down to protect itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513047March 21, 2023
VISIBILITY/WIPER
Ford has installed a "Smart Windshield" function on 2021-23 Broncos. It is intended to protect the wipers from overheating. The issue is that it does not work. Every time I use my wipers in low or high mode after about :30 seconds they reduce speed. When driving on the highway in the rain this is extremely dangerous and the driver has to keep switching modes over and over to get the wipers to work. I have had the vehicle into the dealer twice and they agree that this is an issue but can not do anything as it is a "normal" function.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512820March 20, 2023
VISIBILITY/WIPER
Windshield wiper blade action slows down or comes to a stop, no matter low speed high speed or intermittent. Driving at 55 mph at early morning darkness during a heavy rain the windshield wipers come to a complete stop. Oncoming traffic headlights glaring through the rain soaked windshield provided almost zero visibility. Quick action had me reaching for the wiper control to fiddle with it upon which the wipe motor started up again, no matter the position the blade continually stopped, unless I constantly flipped the wiper stalk from high to low to keep the blades functioning. I have a manual transmission, imagine trying to shift gears with one hand, flipping the wiper stalk with another all while maintaining control of the vehicle. This not only endangers me, but others on the road should I lose control and hit them head on! What component or system failed or malfunctioned, and is it available for inspection upon request? WINDSHIELD WIPERS How was your safety or the safety of others put at risk? TOTAL LOSS OF VISION OUT THE WINDSHIELD Has the problem been reproduced or confirmed by a dealer or independent service center? NO HOWEVER OTHERS HAVE REPORTED THE SAME ISSUES. VISIT THE FOLLOWING FORUMS - BRONCO6G - https://www.bronco6g.com/forum/threads/wiper-control-speed-issues-urgent-safety.31809/ - BRONCO NATION - https://thebronconation.com/issues-repair-and-warranty-n.154/bronco-2-door-windshield-wipers-weird-%E2%80%9Cfeature%E2%80%9D-when-on-high-or-low-speed-t.16155/page-1 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? AS OF NOW SEVERAL NEW CAR DEALERSHIPS HAVE BEEN CONFRONTED WITH CUSTOMERS PROBLEMS, SOME HAVE REPLACED THE WIPER MOTORS Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO PRIOR WARING, JUST COMPLETE STOPPAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512686March 19, 2023
VISIBILITY/WIPER
When wipers are set to continuous operation, they slow down and start going intermittently. This is making it hazardous driving in rain and snow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512589March 18, 2023
STEERING
I was attempting a U-Turn and the steering ratio was cut short and it locked up briefly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512350March 17, 2023
POWER TRAIN
I started to notice a scraping/grinding noise that is coming from the transmission. It can be heard when I do a cold start and leave in in neutral. If I push the clutch in it goes away. Also, I noticed it a bit louder when I am in low gears such as 1-3, even while fully warmed up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512078March 15, 2023
VISIBILITY/WIPER
When wipers are turned on they work for a minute and then change to intermittently working regardless of how much rain. If you flip it to max wiper speed to keep the window clean it does the same thing. There is no setting you can put it on and the wipers continually work. Makes it very hard to see or you are always flipping the switch just to keep them working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512068March 15, 2023
POWER TRAIN
Within about three hours of buying the vehicle, while driving the ten speed automatic transmission at normal highway speeds there was a hard popping sound. The vehicle began to vibrate harshly and jerk. Upon continued driving it would stall in intersections in traffic like it was going to stop moving then jerk accelerate and pause again, multiple times. I have owned the vehicle for about 8 days and it has been in the shop for about 7 of those. I was told by the shop that i could continue to drive it or come get it until they are able to further disasemble the transmission, but it doesnt seem safe to drive a vehicle that feels like it is stalling. It was very dangerous when trying to accelerate in traffic and the vibration during normal speeds felt very unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511890March 14, 2023
UNKNOWN OR OTHER
transmission makes horrible noises
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511867March 14, 2023
VISIBILITY/WIPER
When windshield wipers are on high speed during a storm they will slow down after 30 seconds to a speed of wiping the window maybe every 5 seconds causing a significant reduction in visibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511842March 14, 2023
VISIBILITY/WIPER
The contact owns a 2023 Ford Bronco. The contact stated that while driving approximately 70 MPH in inclement weather, the windshield wipers were activated on high-speed but failed to operate at the highest setting. The contact stated that the windshield wiper defaulted to intermediate speed and deactivated and turned off independently on other occasions. The contact stated that there was a safety feature to deactivate the windshield wipers if the windshield was dry however, it was raining and snowing so the feature should not have been activated. The contact stated that his vision was affected by the failure. The contact toggled with the settings, causing his attention to be diverted from the road which could have caused a crash. The contact stated that the windshield wipers then activated independently. The vehicle was driven and parked at the residence. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511803March 14, 2023
VISIBILITY/WIPER
Wiper control issue - when the wipers are set to the standard slow or fast speed the wipers start to slow down after about 30 seconds and eventually go into intermittent. We have experienced this in the pouring rain, while traveling with children and it makes it impossible to see. We have contacted 2 dealerships, and both were able to replicate the problem and acknowledged it. However, Ford will not acknowledge that there is a problem, and we are told that there is nothing that they can do. We also called Ford Customer Service and were told to read page 100 of our owner's manual and if we still had problems to seek out dealerships until we got a resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511789March 14, 2023
VISIBILITY/WIPER
During moderate rain the wipers were turned on and switched between the top 2 speeds. After a short period of time it automatically goes into a very slow intermittent mode causing loss of visibility. From my understanding this is part of fords “smart wiper” system to save the motor from burning out. This is extremely dangerous and almost caused an accident. I have video of this condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511785March 14, 2023
VISIBILITY/WIPER
When wipers are used on higher settings during moderate rain it will maintain speed for a short period of time then automatically go to a very slow intermediate speed on its own. This caused zero visibility without warning. My understanding is they do this to protect the wiper motor and do not value lives by causing obstructions in my vision. I have video of the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511626March 13, 2023
POWER TRAIN
The contact owns a 2023 Ford Bronco. The contact stated that while driving at an undisclosed speed, the transmission made grinding sounds when shifted into neutral(N), 1st, and 2nd gear. The vehicle was taken to the dealer; however, the dealer informed the contact that the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not covered under Technical Service Bulletin: 22-2371 (MT88 Manual Transmission - Rotational Scraping Noise from Transmission When Cold and In Neutral, 1st and/or 2nd Gear with Clutch Applied). The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 60.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511581March 13, 2023
VISIBILITY/WIPER
When driving at any speed from local roads to highways in inclement weather from light rain to sleet to heavy rain, the wipers revert from high speed to intermittent (slow) speed after a period of 30 seconds to 2 minutes and do not revert back to the necessary speed for safe vehicle operation. During sleet and heavy rainfall it became difficult to see out of windshield and I had to keep adjusting the speed of the wipers every 30 seconds to 2 minutes in order for them to operate correctly. Vehicle was brought into the service department at a Ford dealership and I was told it is a “feature of the Smart Wiper Motor Operation” and to pick up the vehicle with no repair available. According to service department it is Ford Special Service Message #51377. I have also found the statement referred to as “SSM 50692” in my own research.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511184March 10, 2023
VISIBILITY/WIPER
While driving in the rain the windshield wipers will randomly slow down to a very unsafe level, making it very difficult to see out of the front windshield. I talked with the dealership and they said there is no known fix for this issue. Ford does not seem to have an answer either. This happens every time the wipers are on. And happens frequently, like every 30 secs the wipers will slow way down. They are not rain sensing wipers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511166March 10, 2023
VISIBILITY/WIPER
Windshield wipers operate for a limited time before slowing & then stopping completely. Multiple adjustments are required of the wiper control to reactivate the wipers. However, after a few minutes, the wipers will again slow & stop functioning completely. This situation creates a safety hazard, due to limited visibility & obscured driving conditions, during wet conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511100March 9, 2023
VISIBILITY/WIPER
When driving in rainy conditions, the windshield wipers cease to function at the selected setting. This happens at any setting. Specifically, after approximately 30 seconds, the windshield wipers slow to a greatly reduced and intermittent speed. This causes extreme issues with visibility, which in turn, creates a major safety issue, especially at highway speeds. This is not one incident. It happens every time the windshield wipers need to be turned on due to visibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510946March 9, 2023
VISIBILITY/WIPER
This is the same complaint as #11509166. I couldn't find a way to add more documentation to the already filed complaint so here is the original information plus more complaints and examples of the safety issue. .... https://www.bronco6g.com/forum/threads/wiper-control-speed-issues-urgent-safety.31809/ .... https://youtu.be/9F8Gc2Huejo .... After less than a minute of running, the wipers suddenly slow down to the lowest wiper delay setting. You notice because, if you're in a storm or rain, you suddenly can't see out of the windshield. It does this on all of the wiper settings. If you're in a bad storm and you have the wipers running on maximum, they suddenly stop and go to like a once every 30 second wipe. you have to constantly turn the wiper control back and forth the whole time you're driving to keep the wipers working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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