Dodge Journey Complaints

5,556 consumer complaints on file.

#11321229April 15, 2020
SERVICE BRAKES
AT JUST 13K MILES ALL 4 ROTORS ARE COMPLETELY WARPED AND NEED TO BE REPLACED. NOT COVERED UNDER MY EXTENDED WARRANTY DUE TO ROTORS ARE "MAINTENANCE" EVEN THO ROTORS ARE SUPPOSED TO LAST 70,000 MILES! I WAS TOLD TO 'NOT USE" MY BRAKES WHILE DOING 75 AROUND TURNS...THAT IS CHRYSLER'S SOLUTION?CAR SHUDDERS ARE 75 MPH IF YOU TOUCH THE BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321048April 14, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I WAS AT A STOPLIGHT WAITING FOR MY RIGHT OF WAY THE LIGHT TURNS GREEN I PUSH ON THE GAS AND IT GOES TO THE CENTER OF THE LIGHTS AND LOSES POWER THEN SHUTS OFF. I TRY TO START BUT IT JUST STARTS CLICKING WITH A RED LIGHTNING BOLT ON THE DASH I TR TO MOVE IN N AND IT WOULDN'T LET ME TILL AFTER LIKE 5 TIMES... FINALLY AFTER ALMOST BEING HIT FROM BEHIND THE OPPOSITE SIDE TURNS GREEN AND IM HAVING TO PUSH THE CAR BY MYSELF WITH 4 KIDS UNDER 4. TILL THIS DAY ITS UNKNOWN SITTING IN MY DRIVE WAY, AND EVER SINCE IT HAS HAPPEN IT WON'T START ANYMORE. NEVER HAD ANY PROBLEMS TILL THAT DAY ALWAYS BEEN WELL MAINTAINED. AND IT SEEMS LIKE I DRAINS EVERY BATTERY.ALSO A FAMILY MEMBER HAS THE SAME CAR AND THE SAME PROBLEM HAS HAPPEN TO THEM ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321133April 14, 2020
ELECTRICAL SYSTEM, SEAT BELTS
WHILE DRIVING THE DRIVER'S SEAT BELT KEEPS COMING OFF. THE A/C KEEPS TURNING ON RANDOMLY WHEN I TURN IT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320194April 4, 2020
AIR BAGS, STEERING
POWER STEERING RETURN HOSE BROKE OFF CAUSING NO STEERING. CLOCK SPRING IN STEERING WHEEL BROKE CAUSING HORN TO GO OFF BY ITSELF AND AIR BAG WARNING LIGHT TO STAY ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320199April 4, 2020
ELECTRICAL SYSTEM
VEHICLES HORN GOES OFF RANDOMLY; WHILE DRIVING, STATIONARY, WHILE IT'S ON OR OFF, HOT OR COLD. RELAYS ARE IN GOOD CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320146April 3, 2020
AIR BAGS, ELECTRICAL SYSTEM
THE CONTACT OWNS A 2017 DODGE JOURNEY GT. STATED 500 MILES OUT OF 36,000 MILE WARRANTY THE AIRBAG LIGHT CAME ON. WHEN CHECKED BY A MECHANIC IT HAD THE FOLLOWING ERROR CODE, B1C29, LEFT SIDE SEAT THORAX SQUIB 1 CIRCUIT OPEN. CHRYSLER IS REFUSING TO REPAIR AS A SAFETY ISSUE. THE LIGHT FIRST APPEARED INTERMITTENTLY UPON IGNITION BUT NOW REMAINS ON WHENEVER THE CAR IS STARTED AND RUNNING. A WIRE UNDER THE DRIVERS SEAT HAD BECOME DISCONNECTED *DT*TP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320022April 2, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF AN INCORRECT PURGE FLOW AND LOSS VEHICLE SPEED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320076April 2, 2020
UNKNOWN OR OTHER
DRIVERS SIDE HEADREST DEPLOYED FOR NO REASON.VEHICLE WAS PARKED IN DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320094April 2, 2020
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING ALONG AND CHECK ENGINE ,NO SKID, AND ELEC FLASH AND ENGINES HUTS OFF. TRYING TO RESTART , IT CRANKS STARTS FOR 30SECONDS AND THEN SHUTS DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319697March 30, 2020
STEERING
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN UNKNOWN MECHANIC WHO DIAGNOSED THAT THE POWER STEERING HOSE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. CHRYSLER WORLD LOCATED AT (2612 COUNTY RD ABRAMS, WI 54101, (920) 826-4141), AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 16V273000(STEERING). THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319744March 30, 2020
SEATS
VEHICLE WAS STATIONARY AND THE PIN POPPED OUT OF THE DRIVER'S SEAT HEADREST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319537March 27, 2020
ENGINE
WHEN YOU ARE DRIVING THE VEHICLE IT STARTS TO CHANGE GEARS VERY VIOLENTLY. EVENTUALLY NOT TOO LONG AFTER THAT THE CAR DINGS, THE CHECK ENGINE LIGHT COMES ON THE CAR SHUTS ITSELF OFF AND HOPEFULLY IF YOU ARE IN A SAFE AREA OF ROAD YOU CAN PULL OVER, PUT THE VEHICLE IN PARK, THEN TURN IT OFF AND ON AGAIN THEN CONTINUE. THERE IS NO TRIGGER TO IT HAPPENING, NO SPECIFIC CONDITIONS, IT CAN HAPPEN WHILE TURNING, DRIVING, ON THE FREEWAY, ON A BUSY STREET, IN A ROUND A BOUT, ( ALL OF WHICH I HAVE EXPERIENCED) IT DOESN'T MATTER. IT HAS ALSO BEEN HAPPENING SINCE ABOUT A MONTH AFTER I PURCHASED THE VEHICLE WHICH WAS OCTOBER 2019 AND HAS BEEN HAPPENING SINCE EVEN AFTER ALL THE TRIPS TO THE SERVICE CENTER AND DAYS OUT OF WORK. LANDMARK DODGE KEEPS "FIXING IT" BUT IT CONTINUES TO CUT OFF WHILE I DRIVE AND TRANSPORT MY CHILDREN AND I IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319345March 26, 2020
SEATS
THE FRONT DRIVER SIDE HEADREST DEPLOYED WITHOUT ACCIDENT. THE CLIPS HOLDING THE LOCKING PIN IN PLACE BROKE UNEXPECTEDLY WHILE I WAS DRIVING AND THE HEADREST POPPED WITH A LOT OF FORCE HITTING ME IN THE BACK OF THE HEAD. IT SEEMS TO BE A COMMON PROBLEM FROM WHAT I SEE ON DODGE FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319347March 26, 2020
ENGINE
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS DESIGNED HOWEVER, THE FAILURE RECURRED AFTER SEVERAL MINUTES OF DRIVING. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.*BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319230March 25, 2020
ELECTRICAL SYSTEM, ENGINE
.SMOKING VEHICLE POWER SWITCH GOES OFF AND ON LOCKING VEHICLE WHILE I AM DRIVING OR HAS IN THE PAST GONE OFF AND ON LOCKING MY CHILDREN IN THE VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319164March 24, 2020
SEATS
WAS JUST SITTING THERE ON A TURNING LANE WHEN ALL OF SUDDEN FELT THIS WHOPPING HIT IN THE BACK OF MY HEAD THOUGHT I HAD GOTTEN REAR ENDED PUT WAS NOT HIT NOTICED THEN THAT THE HEADREST HAD DEPLOYED CAUSING DIZZINESS AND BLACKOUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318871March 21, 2020
POWER TRAIN
I WAS DRIVING AND MY CAR SUDDENLY WOULDNT SHIFT GEARS. RECENTLY BEFORE THAT MY CAR WAS IN A BODY SHOP GETTING REPAIRED DUE TO A FENDER BENDER A COUPLE MONTHS BEFORE. BUT I HAD NO WARNING OR NO WARNING LIGHT COME ON TIL THE CAR WOULD NO LONGER DRIVE. RIGHT BEFORE IT STOP DRIVING IT DID REV HIGH AND THEN JUST STOP DRIVING NEVER HAD ANY PROBLEMS BEOFEE THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318851March 20, 2020
ENGINE
DRIVING DOWN THE ROAD MY CAR SHUT OFF ON ITS OWN. I HAD TO PUT THE CAR IN NEUTRAL TO GET IT STARTED AGAIN. THIS IS NOT THE FIRST TIME IT HAPPENS FREQUENTLY. I FOUND OUT THAT A RECALL ON THE IGNITION SWITCH MODULE HAD BEEN REPAIRED BUT IT IS STILL HEPENING SO I FEEL THE RECALL NEEDS TO BE REOPENED. IF IT GOES UNFIXED I FEAR IT WILL CAUSE A SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318697March 19, 2020
UNKNOWN OR OTHER
UCONNECT DONT WORK HALF THE TIME, UCONNECT SAYS ITS A DEALER PROBLEM DEALER SAYS ITS A UCONNECT PROBLEM, READY TO GET IT ALL BACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317815March 13, 2020
ELECTRICAL SYSTEM
I JUST BOUGHT A 2010 DODGE JOURNEY AND I HAD TO TAKE THE 2 FUSSES OUT BC THE HORN KEEPED GOING OFF BY ITS SELF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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