Dodge Journey Complaints

5,556 consumer complaints on file.

#11354455September 11, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING ON THE EXPRESS WAY I CHANGED LANES AND SUDDENLY THE CAR JERKED AND STARTED GOING FASTER, THE CHECK ENGINE LIGHT STARTED BEEPING , I PUT MY FOOT ON THE BRAKE BUT THE CAR DID'NT SLOW DOWN FAST ENOUGH, SOON AS I LOOKED UP I CRASHED ON MY DRIVER SIDE, NO AIR BAGS CAME OUT...I DROVE THE CAR HM, THE SENSOR STARTED BEEPING LOW KEY BATTERY..I CHANGED OUT THE KEY BATTERY AND TWO DAYS LATER THE CAR START SAYING NO KEY DETECTED, I THEN CALLED A LOCKSMITH, THEY HAD ME BUY A NEW KEY FOB TO REPROGRAM..IT DIDN'T WORK, THERE IS SOMETHING VERY MUCH ELECTRICAL GOING ON WITH THIS VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11354124September 10, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
CAR WILL STALL ANYWHERE AND ANYTIME AND DOESN'T GIVE YOU ENOUGH TIME TO PULL OVER. LOSE ALL POWER TO ACCELERATOR AND STEERING WHEEL. CHECK ENGINE LIGHT COMES ON CAR WILL NOT SHUT OFF AND WILL NOT MOVE. IF CAR IS OFF IT WON'T START OFTEN BEING TOWED. CAMSHAFT SENSOR AND CRANKSHAFT POSITION SENSOR HAVE BEEN REPLACED 3 TIMES WITHIN A YEAR. TRULY A SAFETY HAZARD ESPECIALLY AT HIGHWAY SPEEDS. THE RADIO AND AIR CONTROLS HAVE A MIND OF THEIR OWN AFTER YOU MANUALLY SHUT THEM OFF THEY COME BACK ON OR START BLOWING OUT HOT AIR ON LEGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354162September 10, 2020
SEATS
DRIVERS SIDE HEADREST SNAPPED APART WHILE THE CAR WAS PARKED IN MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353908September 9, 2020
POWER TRAIN
DRIVING DOWN THE ROAD MY JEEP STARTED WHINING. THE MORE THE PRESSED THE GAS THE MORE IT WOULDN'T GO INTO GEAR. I STOPPED AND TRIED GOING AGAIN AND IT WOULDN'T GO JUST THE RPM'S WAS GOING UP AND NO MOVEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353916September 9, 2020
ENGINE, POWER TRAIN
105,000 MILES ALREADY HAVE TO REPLACE LIFTERS, ROCKER ARM, POSSIBLE A CAM SHAFT.PRICING RANGES FROM $1,000-$3,000 IF YOU GET LUCKY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354051September 9, 2020
ELECTRICAL SYSTEM, ENGINE, SEATS
THE THERMAL STAT HOUSING HAS BEEN REPLACED 2 TIMES. THE OIL PAN GASKET DOES LOT LAST. THE ALTERNATOR HAS BEEN REPLACED 2 TIMES. THE WAS AN ELECTRICAL SHORTAGE IN THE SB PORT BUT ONLY SEEMED TO WORKED WHEN IT WAS TAKEN TO DEALER. THE HEAD REST DEPLOYED WHEN NO ONE WAS IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353621September 8, 2020
SEATS
CAR WAS IN PARK AS IT WAS BEING CLEANED, WE MOVED THE FRONT PASSENGER SEAT AND THE HEADREST DEPLOYED. UNABLE TO PUT IT BACK IN PLACE THE BECAUSE PLASTIC BRACKETS THAT HOLD THE METAL PIN ARE BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353388September 6, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE HORN BEGINS TO SOUND ON ITS OWN AND AT SHORT AND/OR LONG BURTS AND A COMBINATION OF BOTH WHILE DRIVING OR PARKED ALL HOURS OF THE DAY. THERE IS NO WAY TO STOP THIS. THIS CAN CAUSE SEVERE ACCIDENTS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353424September 6, 2020
SEATS
CAME OUT TO MY CAR THIS MORNING, 09/06/2020, TO FIND THE HEADREST HAD DEPLOYED. THE CAR WAS PARKED IN OUR DRIVEWAY OVER NIGHT. I HAD DRIVEN THE CAR THE DAY BEFORE AND THE HEADREST HAD NOT DEPLOYED. THERE WERE NO ACCIDENTS TO CAUSE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353428September 6, 2020
SEATS
FRONT PASSENGER SIDE HEADREST SPONTANEOUSLY POPPED OPEN WHILE STOPPED AT A RED LIGHT. NO ONE WAS IN THE PASSENGER SEAT, NOTHING HIT THE SEAT OR HEADREST, NO SUDDEN HARD BREAKING OCCURRED AND NOTHING HIT THE CAR. NOR WAS THERE ANY FORM OF ACCIDENT BEFORE OR DURING THIS INCIDENT. ABOUT 6 MONTHS LATER, THE DRIVER'S SEAT HEADREST SPONTANEOUSLY POPPED OPEN WHILE MY HUSBAND WAS SITTING IN THE SEAT. THE CAR WAS IN PARK AND WAS NOT RUNNING. SAME AS WITH THE PASSENGER SIDE, NOTHING HIT IT, THE SEAT OR CAR. NOR HAD THERE BEEN AN ACCIDENT AT ANY POINT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11353367September 5, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I'VE HAD MY JOURNEY FOR ONLY 7 YEARS. A YEAR AND A HALF AGO THE MODULE STOPPED WORKING SO I COULDN'T CONNECT MY IPHONE TO UCONNECT. I CALLED THE DEALERS AND ASKED HOW MUCH TO FIX THIS AND THEY SAID AN OUTRAGES AMOUNT OF OVER 200.00.SO I DECIDED NOT TO DEAL WITH THEM.BY THE WAY I WAS DRIVING. THIS WAS THE DODGE DEALERS IN WOODBURY NJ. A FEW DAYS AGO I REALIZE THAT MY AIR CONDITIONER TURNS ON BY ITSELF ONCE I SHUT IT OFF BY PUSHING THE AC BUTTON. I WAS DRIVING MY CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353195September 4, 2020
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE HEADREST DEPLOYED WITHOUT WARNING. THE CONTACT STATED SHE TOOK THE VEHICLE TO HELFMAN DODGE CHRYSLER JEEP RAM FIAT (7720 KATY FWY #A, HOUSTON, TX 77024) WHERE THE CONTACT WAS INFORMED THAT THE DEALER COULD NOT OFFER HER ANY ASSISTANCE BECAUSE OF A LIABILITY ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353243September 4, 2020
POWER TRAIN
THE TRANSMISSION STARTED TO SLIP AND THE RPM'S WERE REALLY HIGH. COULD ONLY DRIVE 40 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352907September 3, 2020
SERVICE BRAKES, EXTERIOR LIGHTING
I RECENTLY TOOK A TRIP TO PIGEON FORGE TENNESEE FROM CHARL3STON WEST VIRGINIA. THE SPEED MOST OF THE DRIVE WAS 65MPH. MY VEHICLE ONLY HAS 43,000 MILES ON IT. I BOUGHT IT USED BUT THAT DOESN'T MEAN THAT THE BRAKES SHOULD ALREADY BE WEARING DOWN. BRAKING DOWN HILL AT 65MPH THE BRAKES SEEMED TO ALMOST BE PULSATING BUT FELT LIKE THE ROTOR MAY HAVE BEEN WARPED AND THE SOUND WAS HORRIBLE! I FELT THE VIBRATIONS EVERY TIME I WOULD BRAKE. I DON'T KNOW WHAT TO DO ABOUT IT AS I JUST SPENT A LOT OF MONEY ON THE CAR ITSELF! CITY DRIVING IS NOT AS BAD BUT IT IS STILL CONCERNING THAT INTERSTATE SPEEDS MAY BE AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352931September 3, 2020
SERVICE BRAKES, ENGINE, STEERING
WHEN DRIVING THE VEHICLE STEERING WILL LOCK UP, LOSE POWER AND LOSE BRAKES. HAVE TO FORCE TO TURN AND USE EMERGENCY BRAKES TO STOP THE CAR. NOT THE FIRST TIME IT'S NOW HAS HAPPEN A TOTAL OF 5 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353043September 3, 2020
SEATS
HEAD REST AIR BAG DEPLOYED WHILE CAR WAS JUST SITTING STILL IN YARD. WENT OUT TO GO TO TOWN AND SAW IT HAD DEPLOYED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352756September 2, 2020
STEERING
OUR CAR HAS A LOSS OF POWER STEERING ASSIST THAT REQUIRES EXTRA STEERING EFFORT, ESPECIALLY AT LOWER SPEEDS AND WHEN TURNING OR PARKING. THE STEERING WHEEL IS ALMOST COMPLETELY STIFF AND CANNOT BE TURNED WITHOUT USING EXCESSIVE FORCE TO TURN THE WHEEL. POWER STEERING WORK FAIRLY WELL ON FREEWAYS (PROBABLY DUE TO HIGHER SPEED). I CANNOT DRIVE THE CAR BECAUSE THE RISK OF CRASHING SEEMS PRETTY HIGH DUE TO THE INABILITY TO STEER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352855September 2, 2020
SEATS
I WAS DRIVING ADOWN A CITY STREET AND THE PASSENGER SEAT HEADREST DEPLOYED WITHOUT ANY CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352869September 2, 2020
AIR BAGS, SEATS
THE VEHICLE WAS STATIONARY AND TURNED OFF, THE HEADREST TO THE SEAT WAS FOUND DEPLOYED AND THE PLASTIC CLIPS BROKEN OFF. HEADREST IS NOT ABLE TO BE REPAIRED WITHOUT REPLACEMENT. THE HEADREST IS QUITE POWERFUL, AND IF WAS IN THE CAR WAS IN MOTION WHEN THIS HAPPENED COULD HAVE CAUSED SERIOUS INJURY OR AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352862September 2, 2020
ENGINE
I OWN A 2015 DODGE JOURNEY 63000 MILES. WHEN THE VEHICLE WAS IN MOTION ON A MAJOR STREET TRAVELING 49MPH THE CAR JERKED, DEACCELERATED ABRUPTLY AND THE STEERING WHEEL BECAME TIGHT. IT DID NOT SLOW DOWN IT DEACCELERATED. THERE WAS NO WARNING OR CODE ON PRIOR TO THIS HAPPENING. I WAS LUCKY THERE WAS NOT ANYONE BEHIND ME NOR ON A HIGHWAY. TOOK IT TO THE DEALER AND THEY SAID IT WAS "FAILED CRANK POSITION SENSOR." IT HAD A CODE OF P0339. WE PAID DEALER TO FIX IT - OBVIOUSLY. I NOTICED THERE IS A RECALL FOR CRANKSHAFT POSITION SENSOR ON 2016 DODGE JOURNEY - I BEG THAT YOU RECALL CANKSHAFT POSITION SENSOR FOR DODGE JOURNEY 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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