Dodge Journey Complaints

5,556 consumer complaints on file.

#11363719October 10, 2020
SEATS
THE PASSENGER HEADREST POPPED WHILE I WAS RIDING IN THE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363747October 10, 2020
ELECTRICAL SYSTEM
THE REAR CAMERA GLITCHES, GOES DARK AND DOESN'T COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363550October 9, 2020
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
PULLING TO GO UP BRIDGE OR HIGHWAY. TRACKING LIGHTS CHECK ENGINE LIGHT ABS LIGHT COMES OFF AND ON. BRAKING IS HARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363647October 9, 2020
ELECTRICAL SYSTEM, ENGINE, STEERING
WHILE DRIVING I HEARD A STRANGE ENGINE NOISE WHILE ACCELERATING ,THEN THE CRANKSHAFT,THE SERPENTINE BELT CAME OFF,THE STEERING WHEEL CAME RIGID OR STIFF BEFORE THE BATTERY WARNING SIGN GOES ON WITH A BIG OIL LEAK,THE CAR THEN STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363334October 8, 2020
SEATS
MY SON EXITED THE PASSENGER SIDE FRONT SEAT AND THE HEADREST DEPLOYED. WE WEREN'T INVOLVED IN AN ACCIDENT. WE HAD JUST PARKED THE CAR. I REVERSED INTO THE PARKING SPOT, PUT THE CAR IN PARK, AND WE EXITED THE CAR. I HEARD A THUMP WHEN WE CLOSED THE DOORS. WHEN I OPENED THE DOOR TO SEE WHAT HAPPENED, THE HEADREST HAD SPRANG FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363459October 8, 2020
SEATS
MY CHILDREN AND I WERE STOPPED STUCK IN TRAFFIC ON I-75 N IN ATLANTA, GA HEADED TO THE NORTH GEORGIA PREMIUM OUTLETS WHEN MY DAUGHTER'S HEADREST DEPLOYED WHILE SHE WAS SLEEPING. THE DEPLOYMENT OF THE HEADREST WAS SUDDEN AND CAUSED HER TO WAKE UP FROM HER SLEEP. SHE STATED THAT IT WAS VERY PAINFUL AND CAUSED HER NECK AND HEAD TO HURT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11363186October 7, 2020
SEATS
PASSENGER HEAD REST IS DEPLOYED, VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363038October 6, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED INTERMITTENTLY. ADDITIONALLY, THE HORN ACTIVATED INDEPENDENTLY, THE RIGHT TURN SIGNAL WAS INOPERABLE, AND THE TAILGATE FAILED TO OPERATE AS DESIGNED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WHILE STATIONARY AND IDLING. THE CONTACT WHO WORKS AS A CERTIFIED MECHANIC DIAGNOSED THE VEHICLE WITH A FAILURE OF THE TIPM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362923October 5, 2020
UNKNOWN OR OTHER
THE REASON I AM FILLING THIS OUT IS THAT I KNOW FOR A FACT THERE ARE 2012 -2013 DODGE JOURNEYS TRANSMISSION MESSING UP I DON'T UNDERSTAND STAND WHY THERE IS NOT A RECALL OF THIS PROBLEM.IF THERE IS ANYTHING Y'ALL CAN DO TO FIX THIS PROBLEM PLEASE HELP US OUT I REALLY LIKE MY VEHICLE AND I DON'T WANT TO TRADE IT NOT JUST YET.MY DODGE JOURNEY IS A 2013 AND THE TRANSMISSION IS STARTING TO MESS UP.IF THERE IS ANYTHING YOU CAN HELP US WITH PLEASE DO.WHEN I GOT THIS VEHICLE FROM THE KIA PLACE THEY TOLD US THAT IT WAS SUPPOSE TO SHIFT HARD LIKE IT DOES BUT I WAS CONCERNED THAT IS WHY I ASK ABOUT IT . BUT FOR YEARS I HAVE DROVE THIS VEHICLE AND NOW IT IS FIXING TO COST ME UP TO 3000.00 DOLLARS TO HAVE IT FIX.PLEASE HELP US ALL OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362708October 4, 2020
ELECTRICAL SYSTEM, STEERING
WHINING NOISE, LEAKING POWER STEERING FLUID FROM THE BOTTOM. ONLY 30,000 MILES. VERY UPSET. WAS DRIVING AND HEARD A LOUD NOISE WHILE TURNING. ALSO UCONNECT DOES NOT WORK, RADIO FREEZES UP. HAVE TO POWER OFF VEHICLE AND RESTART TO FIX ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362716October 4, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
THE TRANSMISSION IS STALLING AT 25739 MILES. I BOUGHT IT IN APRIL OF 2020, 6 MONTHS AGO. WHEN ACCELERATED THE ENGINE STRUGGLES TO GET OVER 65 MILES AND REVS INCREDIBLY. THEN THE TACHOMETER SHOOTS UP AND DOWN GIVING ME UNSTABLE SPEEDS. THIS HAPPENED ON THE EXPRESSWAY CONTINUOUSLY. IT IS STILL UNDER WARRANTY AND I AM TAKING IT TO THE DODGE DEALERSHIP TOMORROW. THERE IS ALSO A SHAKE I FEEL AND VIBRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362350October 2, 2020
ENGINE
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT SHE HAD TAKEN HER VEHICLE IN TO THE DEALER HAWK CHRYSLER DODGE JEEP RAM (7911 ROOSEVELT RD, FOREST PARK, IL 60130, (708) 405-9044) FOR AN UNKNOWN RECALL REPAIR REGARDING THE CATALYTIC CONVERTER. THE RECALL REPAIR WAS PERFORMED HOWEVER, CAUSED A FAILURE OF ONE OF THE PISTONS. THE CONTACT STATED THAT THE PISTON ROD PUNCTURED THE CYLINDER WALL CAUSING AN ENGINE OIL LEAK. THE VEHICLE WAS TOWED BACK TO THE DEALER AND THE CONTACT WAS QUOTED A REPAIR COST OF $8,000. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362141October 1, 2020
SEATS
BOTH OF THE HEAD RESTS IN THE FRONT HAVE DEPLOYED AND THE PLASTIC PIECE THAT HOLDS IT IN PLACE HAS BROKEN INTO PIECES. BOTH HAPPENED WHILE CAR WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362078September 30, 2020
UNKNOWN OR OTHER
THE FRONT DRIVER SIDE HEADREST DEPLOYED FOR NO REASON. VEHICLE WAS PARKED IN DRIVEWAY. THE SMALL PLASTIC PIECE IS BROKEN WONT GO BACK IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361976September 30, 2020
UNKNOWN OR OTHER
MY CAR RANDOMLY SHUTS OFF WHEN I GO FROM REVERSE TO DRIVE. I CAN BE PULLING OUT OF MY DRIVEWAY OR A PARKING SPOT AT A STORE AND WOULD HAVE TO TURN KEY TO OFF AND RESTART CAR AND WAIT A FEW MINUTES BEFORE I PUT IT IN DRIVE. PLUS THE HORN GOES OFF OCCASIONALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361992September 30, 2020
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG, CHECK ENGINE, AND THE EPS TRACTION WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT INITIALLY TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE MODULE CONTROL SENSOR HOWEVER, THE FAILURE PERSISTED. THE MECHANIC REFERRED THE CONTACT TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE CONTACT THEN TOOK THE VEHICLE TO LITHIA CHRYSLER DODGE JEEP RAM FIAT OF SANTA FE (7401 CERRILLOS RD, SANTA FE, NM 87507) WHERE THE DIAGNOSIS CONFIRMED THAT THE BRAKE MODULE CONTROL SENSOR WAS DEFECTIVE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT BROUGHT THE VEHICLE BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST TO BE PERFORMED. THE RESULTS WERE STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361661September 29, 2020
ELECTRICAL SYSTEM
AS MY HUSBAND WAS DRIVING FOR WORK FOR THE CENSUS, THE ENGINE LIGHT AND THE MESSAGE NOTIFICATION ENVELOPE BOTH APPEARED ON THE DASH SCREEN THEY FLASHED ON ONCE FLASHED OFF AND FLAMES BLEW OUT FROM BOTH FRONT WHEELS WELLS. THE CAR IMMEDIATELY WENT UP IN FLAMES AND MY HUSBAND WAS LUCKY TO GET OUT OF THERE ALIVE.*DT*DT*DT CONSUMER STATED VEHICLE HAS NOT BEEN REPAIRED.*JB*JB*DT*DT*JB THE CONSUMER PROVIDED PHOTOS. *TR*DT*TR*JB
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11361780September 29, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE DRIVING THE VEHICLE IN A WET PARKING LOT THE ABS LIGHT AND STABILITY LIGHT CAME ON AND REMAINED ON. THIS HAS ALSO AFFECTED THE CRUISE CONTROL AS WELL. THERE WAS A RECALL ON DODGE JOURNEYS FROM 2012-2015 FOR THE SAME ISSUE VIN MAY NEED INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361875September 29, 2020
ELECTRICAL SYSTEM, ENGINE
FIRST IT WAS ALL THE LIGHTS ON MY DASHBOARD WOULD STAY ON. MY USB AND CHARGING PORTS WOULD GO OUT. EVERY ONCE IN WHILE MY DIGITAL SPEEDOMETER WOULD RANDOMLY START DOUBLING MY SPEED. I TOOK IT IN TO THE DEALERSHIP. THEY APPARENTLY REPLACED THE PART NEEDED. THAT SEEMED TO FIX THAT PROBLEM AT LEAST FOR NOW. BUT NOW THE SPEEDOMETER HERE AND THERE WILL ACT UP AGAIN. WHEN IT DOES , IT'S ALMOST AS IF THE ENGINE IS WORKING AGAINST ME TO GO. IT FEELS LIKE IT TRIES TO STOP ME WHEN I AM PRESSING THE GAS TO GO. IT DOES NOT DO THIS ALL THE TIME. BUT IT IS MORE FREQUENT THAN USUAL. WE JUST PURCHASED THIS VEHICLE A LITTLE LESS THAN TWO YEARS AGO. IT STARTED OFF WITH MINOR THINGS , BUT NOW SEEMS TO BE TURNING FOR THE WORSE. I AM CONCERNED OF IT GO OUT ALL TOGETHER COMPLETELY.DEALERSHIP WE WENT TO MADE IT SEEM LIKE IT WAS NOTHING. BUT BEING A DAILY DRIVING I KNOW OTHERWISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361920September 29, 2020
ENGINE, UNKNOWN OR OTHER
TRANSMISSION IS SLIPPING HAD IT LOOKED AT SEVERAL TIME AND CANT FIND ANYTHING HAD THE OIL CHECKED AND ITS STILL GOOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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