Dodge Journey Complaints

5,556 consumer complaints on file.

#11519820May 1, 2023
AIR BAGS
The contact's wife owns a 2015 Dodge Journey. The contact stated that the air bag warning light was illuminated. An unknown dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V432000 (Air Bags). The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519914May 1, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Abs light and show it and I have proof cost back up cam don't work and going cost me more 1500.00 on the repair check and recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519928May 1, 2023
ENGINE
While driving my engine caught on fire. My safety was put at risk because I had to pull over and get out the car. Flames started coming from the hood of the car. I just dropped my newborn baby off 10 minutes prior and was around the corner from picking up my other child. I had to call 911 and wait for the fire department to come. I tried to put it out myself but the fire was too great and I was afraid it would explode. My check engine light was on but I was told it was for an old misfire. I haven’t not had any issues with my vehicle, I drive it to work everyday. Vehicle has not been inspected by insurance as I do not currently have active insurance on vehicle. Chrysler customer service states because vehicle is 13 years old they are not liable. No dodge dealership will look at vehicle because it will be difficult to find issue alas the vehicle is totaled. There is a recall R32 starting in 2011 for this model. My engine although made in 2010 is the same engine in the recall. 2.4 liter 4 cylinder.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11519268April 27, 2023
SERVICE BRAKES
The ABS light was on in the car. Took to a repair shop and they replaced the ABS Module. Said it fell under R61. But then my re-imbursment was declined because they said my vin did not have the problem. But putting in a new ABS module and reprogramming fixed the issue. How do I get refunded for the failure of a break system that should never have happened? Please call me 979.216.8043
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519289April 27, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
MY FAMILY AND I ,WAS GOING THROUGH ANINTERSECTION WHEN SOMEONE RAN RED LIGTH WE PERFORMED AN EMERGENCY STOP APPLYING BRAKE PEDAL WHERE ABS KICKED IN ,NO COLLISON ACCURED BUT THE ABS AND BRAKE PEDAL SYSTEM "DID NOT'' RECOVER WITH THE PEDAL CONTINUE TO FADE TO FLOOR AFTERWARDS ..... THERE ARE NO CURRENTLY NO VISIABLE LEAKS ON BRAKING SYSTEM AND BRAKE PADS BOTH FRONT AND REAR ARE 8-10 MM IN THICKNESS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519010April 26, 2023
ENGINE
Cylinder 2 is misfiring, for coils and spark plugs. Vehicle had tune up and replaced all spark plugs and coils in March. Check engine still coming on reading same code, has been checked multiple times, coils and spark plugs are perfect and brand new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519181April 26, 2023
UNKNOWN OR OTHER
Back up camera is upside down, blurry or does not work, when in reverse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518611April 24, 2023
POWER TRAIN
The vehicle started vibrating and making noise Brought it to a mechanic and was told the transfer case was broke due to the bolts backing out, something they've never seen before I had it towed to dealership because this happened 4 years ago under warranty Now dodge said it's not covered even though it was already replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518454April 22, 2023
SEATS
Passenger head rest popped open with great force barely missing my head as I was getting into my seat. Now i fear it is a matter of time till the driver head rest pops open. May cause great damage to other drivers if it happens while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518477April 22, 2023
SERVICE BRAKES
ABS module has went bad over 6 months ago and the dealership says it is still on backorder as i have read on many different car manufacturers <BUT they still get the brake ABS for new cars to sell but not for the used ones under warranty,,,and they also told me at that time that they had other vehicles with the same problem and they had already been waiting close to a yr on their parts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518190April 21, 2023
AIR BAGS, ENGINE, POWER TRAIN
The crankshaft position sensor as well as a oil leak from the motor and has intermittent start delays these failures I found on this sight that affects my vehicle make & model year my engine 3.6 when I accelerate the overdrive doesn't engage and i took it to Nyle Maxwell in San Antonio where it's at now I also have the diagnosis that matches what is posted here on this site & 3 open recalls that suggest other years may be affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517485April 17, 2023
ENGINE
Engine shut off and wouldn’t start up again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517209April 15, 2023
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
My abs, traction control, and my AWD service light all have been on making my car jump before I can accelerate and it then drives fine but today it would not allow me to go over 15MPH and all I could hear was grinding noises! This was the first time that has happened, I’ve replaced the wheel sensors, bearings, and all new tires it turned off for a couple months but now is back on! This is a huge hazard, I have 3 kids that were with me when the new incident happened and had to put my hazards on to make it into a gas station parking lot, this needs a recall on all senors, abs, cruise control, electrical, transmission. List goes on. What is it going to take for them to see many people have been complaining of the same issues at hand?? Is it going to take a serious or critical accident?? It should not have to get that far, I’ve complained a couple years ago and no one ever contacted about these issues. I just want my car safe for my kids! Please I beg of you to do something about these issues!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517041April 14, 2023
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, POWER TRAIN
Front blowers blow hot air when A/C is turned on, defrost won’t work in winter, the backup camera keeps going black and glitching when in reverse, my abs, traction control, and AWD service keeps coming on, I have changed both front wheel sensors, wheel-barrings, brakes, and all new tires. It helped for a month no lights on and it drove amazing no issues and one day it started again and when I try to accelerate you can feel it not want to go, I hear a grind noise and then the car will jump super hard then the AWD service will kick on and traction control turns off and it will drive fine again. I have 3 kids and do not feel safe anymore driving my car! Im shocked there isn’t a recall on any of these issues considering there have and still are a lot of complaints on the same issues I’m having. Also cruise control won’t work. I seen it was recalled but previous owner had taken it in and got it replaced but it definitely is bad again. I know these issues can not be good on my car’s transmission or engine! Please help me! I’ve filed a complaint before and heard from no one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516953April 13, 2023
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Transmission mount and engine mount and drive shaft mount breaking all the time. Transmission going out on vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516537April 11, 2023
SEATS
Driver seat headrest deployed without any accident or driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516163April 9, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I bought this car used but it only had 26340 on it and now it is almost to 30000. When driving it sounds as though the motor is knocking, but the oil is fine when checked on. It seems to have difficulty changing gears, sometimes way to fast and it whines other times it struggles to shift gears. Rpms are not steady they are bouncing around high love. When it does get to speed it feels as though the brakes are being appflied. At times the motorwhines because, the gear is to low it starts to get loud and become very hesitant when shifting to the higher gears. Sometimes it feels like the motor or something is going to come offf. There is a bunch of rattling going on . When I do park and turn it off, shortly after it sounds as if there is something running around inside the motor area. I was told it runs great and haven't even put 3000 miles on it. I think it's going to blow up or just die
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516144April 8, 2023
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
While driving my dodge journey 2016 crossroad plus my engine started to hesitate when giving it throttle pressure to accelerate and when attempting to accelerate it decreased in speed and would in then cut power to speed up and then gain it back rapidly going into high rpm’s vehicle would then slow down on highway causing a huge safety risk for myself and others on the interstate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515900April 7, 2023
AIR BAGS, SUSPENSION
The airbag light came on intermittently but now has stayed permanently. The suspension of the car become almost uncontrollably bouncy with the slightest dip or hump on the road. The bouncing continues for a couple miles and at times does make steering difficult. The tires are 4 months old and the car has been serviced at regular intervals.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514994April 2, 2023
EXTERIOR LIGHTING, SERVICE BRAKES
Inside the wire in trunk hatch may cause brake lights to stop working and reverse light and rearview camera and-unlock button on trunk The wires become brittle overtime from opening and closing the hatch
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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