Dodge Journey Complaints

5,556 consumer complaints on file.

#10690345February 24, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690358February 24, 2015
VEHICLE SPEED CONTROL
MY CAR ISSUE: I CAN'T DRIVE PAST 40 MPH. WHEN SPEED INCREASES, THE RPM AND CAR TEMPERATURE INCREASES. I TOOK MY CAR IN FOR AN OIL CHANGE AND ASKED THE SERVICE TECH TO TEST DRIVE MY CAR BECAUSE IT'S STALLING WHILE DRIVING FROM A DAY AGO. HE STATED THAT THERE MAYBE AN INTERNAL ISSUE COVERED BY POWERTRAIN WARRANTY. THE NEXT AVAILABLE APPOINTMENT TO LOOK AT MY CAR WAS AFTER FEBRUARY 17, 2015. I DROPPED MY CAR OFF FOR A DIAGNOSTIC TEST TO LEARN THAT THE TIPM MELTED AND THAT HE HAS NEVER SEEN THAT HAPPEN BEFORE. AFTER LEARNING THE COST OF THE REPAIR, WE DID RESEARCH ON THE PART TO LEARN THAT IT SHOULD BE UNDER RECALL BUT CHRYSLER HAS BEEN FIGHTING CONSUMERS ON FIXING THE PROBLEM. MY BOYFRIEND LOOK IN THE FUSE BOX TO LEARN THAT THE TIPM DID NOT MELT BUT A $3.50 RELAY PART DID MELT. SO HE DROVE TO THREE DIFFERENT LOCATIONS LOOKING FOR THIS PART. TWO OF THE THREE LOCATIONS CALLED THE DEALERSHIP THAT I WENT TO FOR AN OIL CHANGE AND DIAGNOSTIC TEST WERE VERY RUDE AND HUNG UP ON 3 PHONE CALLS (2 HANG UP CALLS FOR O'REILLY'S AND 1 HANG UP CALL FOR A NEIGHBORING DEALERSHIP). *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690007February 23, 2015
SERVICE BRAKES
TL*THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL NOISE AND THE BRAKES FAILED. THE CONTACT STATED THAT THE BRAKES FAILED ONLY A FEW MONTHS AFTER THEY WERE INSTALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKES HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689562February 20, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHEN ATTEMPTING TO TURN OFF THE VEHICLE, THE KEY BECAME STUCK IN THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689587February 20, 2015
STEERING
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V475000 (STEERING). THE FAILURE MILEAGE WAS 58,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689662February 20, 2015
POWER TRAIN, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
THE PROBLEM STARTED RIGHT AFTER I GOT THE VEHICLE HOME, THE POWER WINDOW DID NOT WORK NOR THE POWER LOCK. WHEN STARTED THE HEAT AND AIR CONTROL WOULD RESET THEMSELVES. ALSO, THE CLOCK AND RADIO WOULD GO ON AND OFF ON ITS OWN. NOW THE PROBLEMS HAVE INCREASED, MY SLIP RESISTANCE IS NOT WORKING, I AM HEARING ALL SORTS OF NOISES UNDERNEATH THE VEHICLE, ESPECIALLY WHEN TURNING. ALSO, I AM USING MORE GAS MILEAGE THAN WHAT IS TOLD ABOUT THE VEHICLE, TO BE HONEST IF I HAD IT TO DO OVER AGAIN I WOULD HAVE NEVER TRADED MY TRUCK IN ON THIS VEHICLE. BUT, NOW I AM STUCK WITH IT AND THE PAYMENTS EVEN WHEN IT COMES TO THE POINT OF THE NEED OF PARKING THE VEHICLE BECAUSE I WILL NOT RISK MY FAMILIES LIFE IN A VEHICLE THAT HAS AS MANY PROBLEMS HAS THIS ONE IS HAVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684273February 19, 2015
ELECTRICAL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. AFTER THE VEHICLE WAS REPAIRED ACCORDING TO AN UNKNOWN MANUFACTURER RECALL RELATED TO THE WIRELESS IGNITION RING, THE ABS LIGHT AND TRACTION CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START UNLESS IT WAS IN THE NEUTRAL POSITION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689433February 19, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683979February 18, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I WAS DRIVING DOWN THE ROAD, (THE ROAD HAS A SLOPE) MY CAR HIT A BUMP IN THE ROAD AND SHUT COMPLETELY OFF. I KEPT PRESSING THE BRAKE BUT IT DIDN'T STOP THE CAR FROM ROLLING DOWN HILL BECAUSE THERE WAS NO POWER TO THE CAR. MY CAR ROLLED INTO THE BACK OF ANOTHER CAR. THIS VEHICLE IS PART OF A RECALL AND I HAVE MADE SEVERAL TRIPS TO A DEALER TO GET IT REPAIRED BUT I AM TOLD EACH TIME THAT THE PART IS NOT AVAILABLE. I AM AFRAID TO DRIVE THIS CAR. THIS TIME IT WAS AN ACCIDENT THE NEXT TIME IT SHUTS OFF IT MAY BE A FATALITY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10684037February 18, 2015
TIRES, TIRES:SIDEWALL
DRINING DOWN INTERSTATE AT 70 MPH AND THE TIRE BLEW OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684114February 18, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683591February 16, 2015
ELECTRICAL SYSTEM, ENGINE
CAR COVERED UNDER RECALL 14373000:RQ14002...CAR WAS REPAIRED BEFORE I BROUGHT IT , BUT NOW THE PROBLEM IS HAPPENING AGAIN. I CALLED CHRYSLER, THEY AGREED TO FIX IT , BUT SAID THE NEEDED PARTS WERE ON BACK ORDER AND HAD NO IDEAL WHEN THE NEED PARTS (IGNITION SWITCH AND RETENTION RING) WOULD BE BACK INSTOCK!!!) CHRYSER SAID MY VIN # DIDN'T SHOW UP BECAUSE IT HAD BEEN REPAIRED BEFORE I BROUGHT IT, BUT THEY WOULD ADD ME TO THE LIST FOR REPAIR, BUT THEY DON'T KNOW WHEN THE PARTS WOULD BE AVAILABLE...I CAN'T DRIVE MY CAR BECAUSE OF THE IGNITION SWITCH AND RETENTION RING PROBLEMS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683487February 14, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
MY VEHICLE FAILED TO START. AFTER RESEARCH AND FINDING INFORMATION THAT THERE IS AN ISSUE WITH TIPM AND THE FUEL PUMP RELAY THAT IS BUILT INTO THE CIRCUIT CARD FAILS AND CUTS OUT THE FUEL PUMP AND SHUTS OFF THE ENGINE. LUCKILY THAT THIS VEHICLE WAS NOT ON THE ROAD WHEN IT FAILED AND CAUSE A SERIOUS ACCIDENT. MY UNDERSTANDING THAT THERE IS A LEGAL LAW SUIT FOR SAME ISSUES BUT FOR NEWER MODELS. 2012 JEEP AND CARAVANS ECT... I HAVE CHECKED FOR POWER FOR THE FUSE BOX AND NO POWER COMING FROM AND 2 POINTS FOR FUSE. I HAVE CALLED DODGE RECALL LIST AND UNDER MY VIN THERE IS NO RECALL FOR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683407February 13, 2015
ELECTRICAL SYSTEM
MY TRUCK IS ON THE SIDE OF THE ROAD AT THIS VERY MOMENT. I PICKED UP MY TRUCK FROM A DODGE DEALERSHIP THIS MORNING. NO EVEN 10 HOURS LATER, I'M RIDING DOWN THE STREET AND THE IGNITION GOES TO THE ACC.. I LOOSE POWER STEERING AND BRAKES! MY DAUGHTER AND I COULD HAVE BEEN KILLED! I SEE THAT THIS IS A KNOWN ISSUE ON OTHER 2010 DODGE JOURNEYS....HOWEVER... DODGE TELLS ME THAT MY VIN# IS NOT INCLUDED IN THE RECALL....IT'S THE SAME ISSUE THAT OTHER 2010 DODGE JOURNEY OWNERS ARE EXPERIENCING. I LIVE CHECK TO CHECK...AND I JUST SPENT OVER $500 TODAY ON IT FOR OTHER REPAIRS!! NOW I STILL DON'T HAVE USE OF MY CAR FOR THIS PROBLEM!! WHAT WILL IT TAKE....SOMEONE TO GET KILLED...WHEN DODGE IS AWARE THAT THIS IS A KNOWN ISSUE!! I AM HORRIFIED!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682930February 12, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED. THE FAILURE OCCURRED ON THREE OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682922February 12, 2015
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHEN LOCKING THE VEHICLE AND EXITING, ALL FOUR DOORS UNLOCK INDEPENDENTLY. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683087February 12, 2015
ELECTRICAL SYSTEM
I WAS AT A TRAFFIC LIGHT WHEN ALL OF A SUDDEN THE HORN STARTED TO GO OFF ON ITS OWN WITHOUT ANYONE TOUCHING IT. AS IT STARTED IT STOPPED. APPROXIMATELY 2 1/2 WEEKS LATER THE VEHICLE WAS INSIDE MY GARAGE AND AT ABOUT 2:00 A.M. THE HORN STARTED TO GO OFF AGAIN. I HAD TO DISCONNECT THE FUSES IN ORDER OT HAVE IT STOP SOUNDING. I TOOK THE VEHICLE TO THE CHRYSLER DODGE DEALER, THEY CLAIMED THAT THEY DID NOT KNOW WHAT WAS HAPPENING WITH THE HORN. THAT THEY DID NOT HAVE ANY RECALLS ON THIS MATTER AND NEVER HEARD OF THIS PROBLEM WITH THIS VEHICLES. I LOOKED ON THE INTERNET AND HAVE FOUND THAT OTHER CONSUMERS WHO HAVE PURCHASED THIS VEHICLE HAVE HAD THE SAME PROBLEM. WHY HAS CHRYSLER DODGE REFUSED TO HELP ITS CLIENTS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682488February 10, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682548February 10, 2015
WHEELS, TIRES
ROTTED VALVE STEMS, CAUSING TIRE BLOWOUT WHILE VEHICLE STOPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682620February 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,893.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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