Dodge Journey Complaints

5,556 consumer complaints on file.

#10783283October 19, 2015
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783410October 19, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT IT TOOK APPROXIMATELY THIRTY MINUTES TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783446October 19, 2015
SERVICE BRAKES
I BOUGHT MY 2010 DODGE JOURNEY NEW AFTER AN ACCIDENT TOTALED OUT MY PREVIOUS VEHICLE. I AM A SINGLE MOM WITH ONE VEHICLE FOR OUR FAMILY OF 4 AND THOUGHT THIS WOULD BE A GOOD SAFE VEHICLE FOR MY FAMILY. QUITE THE OPPOSITE! I HAVE SPENT SO MUCH MONEY ON THIS CAR FOR REPAIRS, HAVE HAD 2 RECALL ISSUES (ONE OF WHICH LEFT ME AND ONE OF MY DAUGHTERS STRANDED ON THE SIDE OF THE ROAD AT NIGHT), AND HAVE ALSO HAD TO REPLACE THE BRAKES, ROTOR, CALIPER, MORE TIMES THAN I CAN REMEMBER. THE LAST TIME WAS IN FEB. AND NOW MY CAR HAS ALREADY RECENTLY STARTED SHAKING AGAIN WHEN I APPLY THE BRAKES. I HAVE ONLY DRIVEN ABOUT 9,000 MILES SINCE REPLACED LAST. THIS IS NOT A SINGLE INCIDENT BUT A REPETITIVE SAFETY ISSUE. I CANNOT KEEP UP WITH THE EXTREMELY HIGH AMOUNT OF REPAIRS AND COSTS IT TAKES TO KEEP THIS VEHICLE SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783458October 19, 2015
ENGINE
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783454October 19, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783469October 19, 2015
ENGINE
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 01/27/16 *BF UPDATED 4/23/18*JB *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783499October 19, 2015
ENGINE
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783513October 19, 2015
ENGINE
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783076October 17, 2015
SERVICE BRAKES, WHEELS
MY 2009 DODGE JOURNEY HAS LESS THAN 18000 MILES ON IT, I DRIVE A TOTAL OF 9-10 MILES BOTH WAYS TO WORK. I'VE HAD TO REPLACE THE BRAKES TWICE FOR RUSTING OUT. PEEVED AT THE TECH'S COMMENT "YOU DON'T DRIVE IT ENOUGH" AS IF I AM STUPID WOMAN. IN 2010 I ASK FOR MY TIRES TO BE CHECKED CAUSE THEY WERE CONSTANTLY LOW, LOOKING AT MY INVOICE FROM 1/18/10 I ASKED FOR THEM TO BE CHECKED AND ALL THEY DID WAS CORRECT PRESSURE. NOW I HEAR ABOUT THESE STEMS PREMATURELY CRACKING AND AFTER JUST BUYING MY FIRST REPLACEMENT SET OF TIRES WAS TOLD, 3 OF THE STEMS ARE CRACKED AND THEY (TIRE DEALER, NOT CAR DEALER) COULDN'T REPLACE CAUSE THEY HAVE SOME SENSOR CHIP IN THEM. IN ADDITION, THE TIRES WOULD CONSISTENTLY LOSE PRESSURE UNTIL THE STEMS ARE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782855October 16, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782871October 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED ON NUMEROUS OCCASIONS. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782896October 16, 2015
ENGINE
THE COOLANT SYSTEM KEEP OVERHEATING HAD FIX 2 TIMES IN 4MONTHS AT A COST $900.00 REACH TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783017October 16, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783015October 16, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782435October 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782477October 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS AND MADE AN ABNORMAL SOUND. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781895October 14, 2015
ENGINE, UNKNOWN OR OTHER
I HAVE BEEN EXPERIENCING FRQUENT SHUT OFFS AND NOT CRANKING. AFTER NUMEROUS VISIT TO DEALER NONONE COULD FIND THE CAUSE. IN JUNE 2015 I RECEIVED A RECALL LETTER. THE DODGE DEALER PUT ME ON A WAITING LIST AND AS OF TOFAY THEY STILL HAVE TROUBLE GETTING THE PART. THE PROBLEM IS GETTING MORE FREQUENT AND I AM AT MY WITS END. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781922October 14, 2015
ENGINE
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10805805October 14, 2015
ELECTRICAL SYSTEM
2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO NO PARTS AVAILABLE TO COMPLETE RECALL NOTICE 14V-373. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782124October 14, 2015
ENGINE
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE VEHICLE JERKED AND LOST POWER. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER A FEW SECONDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Journey