Dodge Journey Complaints

5,556 consumer complaints on file.

#11166080January 9, 2019
ELECTRICAL SYSTEM, INTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHEN THE HEADLIGHTS WERE ACTIVATED WHILE THE VEHICLE WAS IN REVERSE, THE INTERIOR DOME LIGHT ILLUMINATED. ALSO, THE MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TIM SHORT CHRYSLER (LOCATED AT 270 FITZ GILBERT RD, HAZARD, KY 41701, (606) 436-2277) AND WAS INFORMED THAT THE FAILURE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164863January 7, 2019
POWER TRAIN
I BELIEVE THERE SHOULD BE A RECALL ON THE TRANSMISSION PUMP HYDRAULIC PRESSURE FOR MY MODEL VEHICLE. I WAS TOLD THAT THERE WAS A RECALL ON THE DODGE JOURNEY FOR THE PUMP, BUT NOT FOR MY PARTICULAR MODEL. I AM CURRENTLY HAVING ISSUES WITH MY VEHICLE LOSING HYDRAULIC PRESSURE IN THE TRANSMISSION. A DIAGNOSTIC CODE IS GIVEN ALSO. WHEN DRIVING, MY VEHICLE WILL SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165440January 6, 2019
ELECTRICAL SYSTEM
HORN CONSISTENTLY BLOWING WHILE CAR IS TURN OFF SITTING STATIONARY,WHILE DRIVING ALL HOURS OF DAY AND NIGHT. TOOK HORN FUSES OUT TO STOP HORN FROM BLOWING. AS SOON AS WE PUT FUSES BACK IN HORN STARTS BLOWING AS IF THE CAR IS POSSESSED. HORN BLOWING ON OWN WHILE DRIVING DOWN CITY STREETS,HIGHWAYS AND STATIONARY.NOTICED HEAD LIGHTS FLASHING AS IF ALARM GOING OFF. CLICKING NOISE AS IF ELECTRICAL WIRES ARE TOUCHING COMING FROM FUSE BOX AREA. DRAINING BATTERY HAD TO REPLACE BATTERY WITHIN 6 MONTHS OF PURCHASE. CHANGED THE CAR ENGINE COMPUTER CAUSE THAT WENT OUT,NOT SURE IF THAT'S A RESULT OF THIS ISSUE.THERE ARE A HUGE NUMBER OF COMPLAINTS ABOUT THE SAME OR SIMILAR PROBLEMS IF YOU GOOGLE IT. TOOK TO SEVERAL INDEPENDENT MECHANICS NO ONE CAN DETECT THE ISSUE. APPARENTLY THE DODGE DEALERSHIPS CAN'T DETECT PROBLEM EITHER ACCORDING TO THE COMPLAINTS I'VE READ ON GOOGLE. PLEASE HELP US THIS PROBLEM IS ANNOYING! TO MANY COMPLAINTS ABOUT THE SAME ISSUE AND NO ONE CAN DETECT THE PROBLEM! THERE NEED TO BE A RECALL! I'M AFRAID MY CAR IS GOING TO CATCH ON FIRE! PROBLEM STARTED IN 2017 AND HAS BEEN GOING ON FOR ABOUT 2-3 YRS NOW OFF AND ON. HORN BLEW ON ITS OWN WHEN PUT FUSES BACK IN AS LATE AS TODAY. 01/05\19
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165491January 6, 2019
ELECTRICAL SYSTEM
WITH LESS THAN 16000 MILES HAVE HAD BATTERY DRAIN DOWN ON 3 OCCASIONS, IN ONE OCCASION LESS THAN 16 HOURS PARKED IN A HEATED GARAGE. BATTERY DISCHARGED TO THE THE POINT ONCE IGNITION TO START IS PRESSED, LIGHTS FLICKER, CLICKING SOUND FORM ENGINE COMPARTMENT, WONT EVEN STOP THIS ACTION BY TURNING IGNITION OFF. CHECK OF BATTERY VOLTAGE WAS 5.6 VOLTS, BATTERY REPLACED ON FIRST OCCASION BY DEALER, BOTH OTHER TIMES, DEALER CHARGED BATTERY AND NO APPARENT CODES TRIPPED. UNABLE TO LOCATE PROBLEM. NO LIGHTS ETC WERE LEFT ON ON EITHER FAILURE, PARKED IN HEATED GARAGE, DRIVEN FOR OVER 30 MILES EACH TIME. SOMETHING IS PUTTING A SEVERE DRAIN ON THE BATTERY IS A SHORT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165513January 6, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
VEHICLE WHILE DRIVE FINE FOR MANY MILES USUALLY AFTER DRIVING ON THE HIGHWAY BUT WHEN I NEED TO MAKE A TURN IT BECOMES DIFFICULT FOR THE VEHICLE TO ACCELERATE AND WILL SUDDENLY JERK FORWARD OR POP. MY CAR WAS RECENTLY SERVICED DUE TO THE DRIVE SHAFT CRACKING IN AN ABNORMAL WAY ACCORDING TO MECHANICS WHICH COSTED $4200 I EXPECTED THE ISSUE TO BE SOLVED AFTER THE REPAIR BUT IT SEEMS TO HAVE GOTTEN WORSE THERE WAS A HUMMING SOUND NOW WHILE TURNING I'M AFRAID THE PROBLEM MAY BE MANUFACTURER RELATED SINCE IT'S HAPPENING AGAIN AFTER THE REPAIR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11165308January 5, 2019
UNKNOWN OR OTHER
NO START NO CRANK. SINCE TAKING MY CAR TO THE DEALERSHIPS TO FIX THE RECALLS MY CAR WONT EVEN GO OUT OF PARK UNLESS THE CAR IS ON AND RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165326January 5, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
DRIVING ON HIGHWAY HAD TO PULL OVER. PUT HAZARD LIGHTS ON GRASS WAS WET. WHEN DONE WE GOT STUCK SO I OUT THE ABS BUTTON ON AND THE TRACTION AND ABS LIGHTS STAYED ON THE DASH FOR 20 MILES, THEN THEY TURNED OFF FOR A BRIEF MOMENT AND THEY'VE BEEN ON EVER SINCE. COMPUTER MODULE AT OUR LOCAL STORE IS NOT GIVING A PROBLEM WHEN PLUGGED INTO THE FUSE BOX WITH THEIR HANDHELD COMPUTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165406January 5, 2019
UNKNOWN OR OTHER
I OWN A 2009 DODGE JOURNEY THAT I PURCHASED IN JULY OF 2018. BEGINNING IN AUGUST I STARTED EXPERIENCING A NO CRANK NO START PROBLEM. THERE WERE 3 TIMES MY CAR WOULDN'T START WHILE I WAS AT HOME. MY CAR HAS BEEN TOWED APPROXIMATELY 9 TIMES SINCE SEPTEMBER INCLUDING 2 TIMES TO THE DODGE DEALERSHIP FOR DIAGNOSIS AND REPAIR OF THE PROBLEM IN OCTOBER. INITIALLY THE MECHANIC DIAGNOSED A DEAD CELL IN THE BATTERY. I PAID APPROXIMATELY $232.00 FOR A NEW BATTERY AND 2 1/2 WEEKS LATER I WAS STRANDED AGAIN DUE TO MY CAR NOT STARTING IN NOVEMBER, SINCE THEN I'VE HAD THIS PROBLEM 8 TIMES WHILE ATTEMPTING TO LEAVE MY HOME. ALL OF MY MAJOR PARTS ARE OPERATING CORRECTLY AND NOTHING IS DRAINING MY BATTERY. CAN CHRYSLER PLEASE ATTEMPT TO IDENTIFY WHAT IS CAUSING THIS PROBLEM? IT'S UNSAFE AND VERY INCONVENIENT THIS UNKNOWN ISSUE IS EXPENSIVE TO CONSTANTLY ATTEMPT TO FIX AND THE PROBLEM STILL OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165426January 5, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
PASSENGER SIDE HEAT DOES NOT WORK. ONLY BLOWS OUT COLD AIR IN ALL VENTS, DEFROST, FRONT AND FEET. CAUSES WINDOWS TO FOG UP AND BAD VISIBILITY AND ALSO DOES NOT KEEP YOU WARM. ALSO AT TIMES IT WILL NOT ALLOW YOU TO CHANGE THE HEAT CONTROLS SUCH AS FROM DEFROST TO FRONT OR FEET. HAPPENS NO MATTER IF CAR IS PARKED OR DRIVING. THE COLDER OUT IS IS THE WORSE THE PROBLEM. HUGE SAFETY ISSUE LIVING IN MINNESOTA. ALSO SERCHED GOOGLE AND THERE WERE 100'S OF THE SAME COMPLAINTS IN DODGE JOURNEYS ALL DIFFERENT YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165212January 4, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 60 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO GLENBROOK DODGE CHRYSLER JEEP (100 W COLISEUM BLVD, FORT WAYNE, IN 46805) WHERE IT WAS DIAGNOSED THAT THE CRANK SENSOR HARNESS PLUGS NEEDED TO BE REPLACED AND THE THROTTLE BODY NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE). THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165633January 3, 2019
AIR BAGS
ONE MONTH AFTER PURCHASING THE 2017 DODGE JOURNEY THE AIRBAG LIGHT CAME ON WHILE DRIVING THE VEHICLE. TOOK THE VEHICLE TO A CERTIFIED DODGE DEALER AND THEY INFORMED US THAT THE AIRBAG WIREING HARNESS LOCATED UNDER THE DRIVERS FRONT SEAT WAS FAULTY. THE TOLD US THE AIRVAGWIREING HARNESS IS NOT COVERED UNDER ANY WARRANTY AND THAT THE NEW REPLACEMENT AIRBAG WIREING HARNESS WOULD COST AROUND $800. THE AIRBAG LIGHT STILL GOES ON & OFF RANDOMLY WHILE THE VEHICLE IS BEING DRIVEN. IT DOESN'T MATTER IF IT IS BEING DRIVEN STRAIGHT OR ON CURVES OR TURNING. IT JUST RANDOMLY COMES ON WHEN THE VEHICLE IS BEING DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164632January 2, 2019
ELECTRICAL SYSTEM, ENGINE
2010 DODGE JOURNEY - WON'T START - ELECTRICAL ISSUES - BATTERY IS GOOD BUT WON'T CRANK - TRIED DIFFERENT KEY - LOT'S OF PROBLEMS WITH THESE CARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164647January 2, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE THE VEHICLE WAS IN PARK, AN INDICATOR ON THE INSTRUMENT PANEL ILLUMINATED, DISPLAYING THAT THE VEHICLE WAS NOT IN PARK. THE VEHICLE FAILED TO START WHEN THE INDICATOR WAS ILLUMINATED. TRI STAR MOTORS SOMERSET (1260 N CENTERS AVE, SOMERSET, PA 15501) STATED THAT THE VEHICLE NEEDED A NEW BATTERY. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 115,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164446January 2, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE CONSTANTLY LOST POWER, THERE WAS A REDUCTION OF SPEED, AND THE SERVICE ENGINE WARNING INDICATOR FLASHED WITHIN MONTHS OF OWNING THE VEHICLE. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 11V487000 (ENGINE AND ENGINE COOLING), BUT THE REPAIR FAILED TO REMEDY THE FAILURES. HONDRU CHRYSLER DODGE JEEP RAM OF ELIZABETHTOWN (2005 S MARKET ST, ELIZABETHTOWN, PA 17022, (717) 367-6644) INDICATED THAT THEY REPAIRED THE VEHICLE, BUT THE VEHICLE MADE AN ABNORMAL TICKING NOISE AND THE SERVICE ENGINE INDICATOR KEPT ILLUMINATING. THE DEALER HAD NOT PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164427January 2, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TAKATA RECALL ON MY VEHICLE IS POSSIBLE WITH MY TRANSMISSION. WHILE I WAS IN MOTION AND IN DRIVE MY VEHICLE BEGAN TO REV AND NOT GAIN ANY SPEED. TAKATA RECALL, MY CRUISE CONTROL LIGHT COME ON WHEN IN PARK BUT DOES NOT WORK WHILE I AM DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164432January 2, 2019
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
HORN RANDOMLY GOES OFF WHILE SITTING AND DRIVING. DOESN'T MATTER IF THE CAR IS RUNNING OR NOT! CREATES A MAJOR DISTRACTION FOR EVERYONE ON THE ROAD AND COULD RESULT IN ACCIDENTS AND/OR ROAD RAGE INCIDENTS WHILE AT A TRAFFIC LIGHT OR STOP SIGN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164298December 31, 2018
ELECTRICAL SYSTEM, STEERING
REPEATED SYSTEM LOW VOLTAGE ISSUES, VEHICLE STALLS WHILE DRIVING - DOES NOT MATTER THE SPEED - IT HAS DONE IT AT 50 - 60 MILES A HOUR RENDERING POWER BRAKES AND STEERING USELESS. STALLS AT RED LIGHTS OR STOP SIGNS WHILE MOVING OR STILL. IT IS WORSE DURING COLD AND RAINY CONDITIONS. VEHICLE WILL EVENTUALLY START BACK UP AFTER ABOUT 20 MINUTES OF BEING STRANDED. YESTERDAY DURING POURING DOWN RAIN AND COLD IT STALLED AT A BUSY INTERSECTION REPEATED ATTEMPTS TO START UNSUCCESSFUL FINALLY AFTER ABOUT 20 MINUTES OF BLOCKING TRAFFIC IN THE INTERSECTION IT FINALLY STARTED AND I WAS ABLE TO MOVE OUT OF THE INTERSECTION. ERROR CODES READ P0562 SYSTEM VOLTAGE LOW AND P0335 CRANKSHAFT POSITION SENSOR A CIRCUIT. THERE IS A RECALL ON 2016 DODGE JOURNEY FOR THE CRANKSHAFT CAMSHAFT SENSOR WIRE HARNESS BUT NOT THE 2015. BEST I CAN TELL THE INTERNET IS RIDDLED WITH NUMEROUS DODGE JOURNEY'S WITH THESE SYMPTOMS! SOMEONE NEEDS TO INVESTIGATE THIS ISSUE AND FIX IT FOR US! THE EXPENSE THAT CONSUMERS ARE ENCOUNTERING IS UNACCEPTABLE ESPECIALLY SINCE THEY ARE NOT RESOLVING THE ISSUES. THIS IS A SAFETY HAZARD AND THE LIABILITY THAT DODGE WILL HAVE SHOULD CONSUMERS CONTINUE TO BE HURT BECAUSE THIS CONTINUED ISSUE WILL BE BAD SHOULD CLASS ACTION LAW SUIT COME BECAUSE OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164300December 31, 2018
STEERING
MY VEHICLE IS EXPERIENCING STEERING ISSUES. THE STEERING WHEEL IS VERY HARD TO TURN AND SOMETIMES IT FEELS LIKE IT'S LOCKED AND IT WON'T TURN AT ALL. IT HAPPENS WHEN PULLING OUT OF PARKING SPACE AND TURNING (ESPECIALLY SHARP TURNS) AT LOW SPEED. THIS ISSUE STARTED WHEN THE WEATHER IS COLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164052December 30, 2018
AIR BAGS, STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC)
I WAS HIT FROM BEHIND WHILE STOPPED AT A RED LIGHT BY A DRUNK DRIVER WHO WAS GOING 30-40MPH AND MY CAR IS VERY DAMAGED. MY MAIN CONCERN WAS MY AIRBAGS DIDN'T DEPLOY. I WAS HIT FROM BEHIND SLAMMED INTO THE STEERWHEEL AND HIT THE TRUCK IN FROM OF ME AND STILL NO AIRBAGS DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11164074December 30, 2018
ENGINE
HEATER CORE HAS TO BE REPLACED! I HAVE NO HEAT COMING OUT OF THE PASSENGER SIDE VENTS! WILL COST OVER$1300.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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