Dodge Journey Complaints

5,556 consumer complaints on file.

#11185624March 10, 2019
AIR BAGS, ENGINE
THE AIR BAG WARNING LIGHT IS ON. HAVE TO TAKE IT TO A DEALER TO FIND OUT WHAT'S WRONG. ALSO THE OIL FILTER MANIFOLD CRACKED AND LEAKED OIL. HAD TO GET IT REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185634March 10, 2019
ELECTRICAL SYSTEM
WINDSHIELD WIPERS COME ON AND OFF AS THEY PLEASE. LIGHTS GO ON AND OFF WHENEVER. CAR WILL NOT TURN OVER AS IT SEES FIT. EVERYTHING ELECTRICAL HAS GONE HAYWIRE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185665March 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
CAR HAS AN INTERMITTENT START. WOULD SHUT OFF AS DRIVING AT TIMES AND WOULD NOT START UNTIL NEXT DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185520March 9, 2019
ELECTRICAL SYSTEM
OCCASIONALLY CAR WILL NOT START. A FEW HOURS LATER IT WILL START. HAPPENS 3X PER MONTH FOR PAST 6 MONTHS. ALSO WINDSHIELD WIPERS OCCASIONALLY WILL NOT WORK. BATTERY, STARTER, & ALTERNATOR TEST GOOD. SUSPECTED PROBLEM IS WITHIN THE TIPM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185528March 9, 2019
ELECTRICAL SYSTEM
I ALMOST GET KILLED BY A DRIVER IN FRONT OF ME ....MY DODGE JOURNEY AT THE STOP LIGHT START TO HONK LIKE IT WAS POSSESSED...THE DRIVER GET OUT WITH A GUN IN HAND ..THIS POS DODGE DONT HAVE A RECALL FOR THIS ISSUE ....NOT A SAFETY RECALL ...OR THEY NEED TO WAIT UNTIL SOMEONE GET KILL BECAUSE THE HORN GO OFF LIKE CRAZY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185550March 9, 2019
ENGINE
VEHICLE WAS IN REVERSE. AS SOON AS THE GAS WAS PRESSED THE ENGINE STALLED OUT. WE WERE PULLING OUT FROM A PARKING SPOT WHEN IT HAPPENED. THIS IS NOW THE FOURTH INSTANCE IN 4 WEEKS THIS HAS HAPPENED. CLEARLY CHRYSLER HASN'T FOUND ALL ITS VEHICLES PRODUCED WITH THIS PROBLEM SIMPLY BECAUSE THE VIN# SAYS IT SHOULD BE FINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185590March 9, 2019
STEERING
LOSS OF STEERING TWICE DUE TO EXTREMELY COLD WEATHER. RETURN HOSE BURST AND LOST POWER STEERING. ALSO POWER STEERING FLUID LEAK. HIGH PRESSURE HOSE BURST LOSS OF STEERING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185093March 8, 2019
ENGINE
LIKE OTHERS ON THIS SITE, I EXPERIENCED A CHECK ENGINE LIGHT INDICATING A MISFIRE ON CYLINDER 3. I HAD THE VEHICLE REPAIRED UNDER WARRANTY AT CHAMPION DODGE IN INDIANAPOLIS, IN. THE SHOP STATED THEY REPLACED THE ENTIRE CYLINDER HEAD DUE TO A LEAKING VALVE. UPON RETRIEVING THE REPAIRED VEHICLE, THE SAME ISSUE IMMEDIATELY AROSE. I TOOK THE VEHICLE BACK TO THE SHOP AND THE SHOP IS NOW SURMISING THEY RECEIVED A DEFECTIVE PART. I FIND IT HARD TO BELIEVE THE SAME ISSUE OCCURRED TWICE WITHIN A DAY DUE TO A DEFECTIVE REPLACEMENT PART. EITHER THE SHOP DID NOT REPLACE THE PART, OR CHRYSLER HAS A SERIOUS PROBLEM WITH THEIR CYLINDER HEADS. THIS ISSUE APPEARS TO BE COMMON, WAS RECOGNIZED BY CHRYSLER ON THE 2011-2013 MODELS, BUT IS NOW AN ISSUE WITH MY 2014 MODEL. I HAVE CONTACTED A CUSTOMER CARE REPRESENTATIVE AT CHRYSLER WHO MADE ONE ATTEMPT TO CALL AND IS NEVER AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185121March 8, 2019
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 25 MPH, AN ABNORMAL NOISE WAS DETECTED FROM THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE BATTERY NEEDED TO BE CHARGED IN ORDER FOR THE VEHICLE TO START AND POWER STEERING FLUID WAS LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING HOSE WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO RIVERSIDE AUTO & TRUCK SALES (N3696 US-2, IRON MOUNTAIN, MI 49801, (906) 774-2120) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD NEED DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185137March 8, 2019
ELECTRICAL SYSTEM
I PURCHASED THIS CAR IN 2012 AND SINCE THEN, I HAVE REPLACED THE BATTERY AT LEAST ONCE A YEAR AND DODGE KEEPS TELLING ME THAT THERE IS NOTHING WRONG WITH THE CAR. TO ME, THIS IS A DESIGN FLAW AS I CANNOT GET TO THE BATTERY TO CHECK WATER OR STATUS. I WAS DRIVING DOWN THE ROAD THE OTHER DAY WHEN ALL THE IDIOT LIGHTS STARTED FLASHING, SO I PULLED OVER AND TURNED OFF THE CAR. I TRIED TO RESTART IT AND THE BATTERY WAS DEAD!! E TN DODGE HAD JUST REPLACED THE BATTERY, UNDER WARRANTY, AS I HAD JUST REPLACED THE BATTERY TWO MONTHS EARLIER, AND NOW IT WAS DEAD, ONCE AGAIN, 1 YEAR LATER, ALMOST TO THE DAY. AND NOW IT'S BACK AT E TN DODGE, REPLACING THE BATTERY ONCE AGAIN. AND YET, DODGE KEEPS TELLING ME THAT THERE IS NOTHING WRONG WITH THE CAR, THAT REPLACING THE BATTERY, ONCE A YEAR, IS NORMAL IN THIS AREA. I SPOKE WITH GEORGE STEPHENS AT THE DODGE DEALER AND HE WAS THE ONE WHO SAID THAT. I HAVE CALLED CHRYSLER AND THEY KEEP TELLING ME TO "BRING IT TO THE NEAREST DEALER", CHRYSLER HAS TOLD ME THIS FOUR TIMES FOR A TOTAL OF ABOUT 5 WEEKS DOWNTIME, BOTH AT THE DEALER AND ON THE ROAD/HOME TOTAL. I TRULY CANNOT GET ANYONE AT CHRYSLER TO LISTEN TO ME AND THEY ARE NOT TAKING THIS SERIOUSLY. AT THE SAME TIME, SINCE OWNING THE CAR, MY REMOTE WILL NOT START THE CAR IF IT'S COLD. I HAVE TO PHYSICALLY GO OUTSIDE, OPEN THE CAR DOOR, SIT IN THE SEAT AND START IT AS IF I WAS GOING TO USE IT RIGHT THAN AND THERE. I HAVE THE PAPERWORK WHERE I HAVE TAKEN IT TO ROCKY WILLIAMS DODGE, IN MT. JULIET, TN TO GET IT FIXED AND THEY SAID "NOTHING WRONG"....,TO ME, THIS IS A SERIOUS DESIGN FLAW AND SAFETY ISSUE AS IF I OR MY WIFE ARE ON THE INTERSTATE AND THE BATTERY DIES, I AM STUCK. AND IT HAS HAPPENED BEFORE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184921March 7, 2019
ELECTRICAL SYSTEM
WENT TO GET IN CAR DIDN'T OPEN, HAD TO USE THE KEY, TRIED TO START THE CAR IT DIDN'T ,HAD TO USE THE KEY, PUT THE CAR IN REVERSE AS WE WERE BACKING UP AND ALL OF THE SUDDEN THE CAR WENT FORWARD AND RAN INTO A CONCRETE PILLAR IN A PARKING GARAGE, THE CAR WAS PARKED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11184511March 6, 2019
UNKNOWN OR OTHER
NOT VEHICLE SPECIFIC. THERE IS MUCH CONCERN OVER DISTRACTED DRIVING. CARS PRODUCED TODAY CAN NOT BE DRIVEN WITHOUT VIEWING THE DASHBOARD VIDEO DISPLAY. CLIMATE CONTROLS, RADIO, ETC. VIDEO DISPLAY IS CONSTANTLY DISPLAYING INFORMATION WHICH REQUIRES DRIVER TO TAKE EYES OFF THE ROAD. I BELIEVE BACKUP CAMERAS ARE USEFUL, BUT SHOULD ONLY DISPLAY VIDEO WHEN IN REVERSE. CELL PHONE DISTRACTIONS. ELECTRONICALLY DISABLE CELL PHONES WHILE VEHICLE IS MOVING. MAY SIGNAL AN INCOMING CALL, BUT MUST STOP VEHICLE TO RESPOND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183870March 4, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 65 MPH IN INCLEMENT WEATHER, THE BRAKE PEDAL WAS DEPRESSED AND THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED AND THE BRAKES FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184014March 4, 2019
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING RETURN HOSE RUPTURED. THE VEHICLE WAS TOWED TO O'CCONORS CHRYSLER DODGE JEEP RAM (LOCATED AT 22513 M-129, PICKFORD, MI 49774, (800) 800-7192) TO BE REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,638.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183746March 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
THE VEHICLES BATTERY DRAINS OVERNIGHT WITH NOTHING LEFT ON. THE HORN GOES OFF ON ITS OWN WEATHER THE VEHICLES IS IN MOTION OR PARKED. THE VEHICLES CUT OFF IN THE MIDDLE OF THE FREEWAY AND MECHANIC GUY CAN NOT FIND ANYTHING WRONG. I HAVE SEEN MANY COMPLAINTS FROM CUSTOMERS WITH SAME PROBLEM ON OTHER PLATFORMS ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183771March 3, 2019
ELECTRICAL SYSTEM
THE DRIVERS SIDE MASTER PANEL WILL NOT ALLOW THE WINDOWS TO ROLL DOWN. THERE IS A CLICKING NOISE WHEN TRYING TO ROLL DOWN, AND A HUMMING NOISE WHEN TRYING TO ROLL UP. NONE OF THE WINDOW SWITCHES ON ANY OF THE WINDOWS WILL WORK NOW. THE LOCK/ UNLOCK BUTTONS AND THE REAR VIEW MIRRORS STILL WORK. I STOPPED AT A DRIVE THROUGH PHARMACY WINDOW AND IT WOULD NOT ROLL DOWN. IT WORKED YESTERDAY AND WILL NOT TODAY. NOTHING TRAUMATIC (SPILLS, ETC.) HAPPENED BETWEEN NOW AND THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183621March 2, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, SEAT BELTS
THE PASSENGER SIDE SEAT BELT WANT LOCK, ONE WEEK AFTER WE BOUGHT IT THE DRIVER SIDE. BACK DOOR WILL COME OPEN GOIN DOWN THE ROAD .THE DASH STARTED CRACKING 1 WEEK AFTER WE BOUGHT IT 9 DAYS AFTER WE BOUGHT WINDSHEILD STARTED CRACKING ON DRIVER SIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183376March 1, 2019
SERVICE BRAKES
THE BRAKE PEDAL GOES EXTREMELY SOFT AFTER THE ANTI-LOCK BRAKE SYSTEM ENGAGES OR AFTER BRAKING WHEN DRIVING OVER A BUMP/POTHOLE. IT CAN STILL BRAKE, BUT I HAVE TO PRESS THE PEDAL TO THE FLOOR, AND THE CAR SLOWS DOWN RATHER THAN STOPPING. IT WILL STAY SOFT A WHILE (15-20 MIN), BUT I FOUND THAT IF I PUMP THEM HARD A FEW TIMES (LIKE WHILE AT A RED LIGHT) IT THEN RETURNS TO NORMAL. THIS HAS HAPPENED MANY TIMES, MOSTLY RECENTLY 2/28/2019. I'M AFRAID THIS WILL HAPPEN AND RESULT IN ME HAVING AN ACCIDENT OR REAR-ENDING SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183524March 1, 2019
SERVICE BRAKES, UNKNOWN OR OTHER, EXTERIOR LIGHTING
5-10-18 HAD TO BRING MY VEHICLE IN FOR A NEW TIRE AND PRIOR TO THE TIRE, THE ABS LIGHT WOULD INTERMITTENTLY POP ON AND OFF. THIS WOULD HAPPEN MOSTLY AFTER I STARTED THE VEHICLE AND AFTER BACKING UP AND TRAVELING A FEW FEET, IT WOULD SOUND AND FEEL LIKE IT WOULD CATCH AND GRIND, THEN RELEASE AFTER TRAVELING ABOUT A MILE, IT WOULD GO OFF. WHEN I BROUGHT IT IN TO GET THE TIRE REPLACED, I ASKED THEM TO LOOK AT IT, THEY SAID THE ABS LIGHT WAS COMING ON BECAUSE THE BATTERY WAS FAULTY AND THEY REPLACED THE BATTERY. (I THINK MAYBE THEY JUST RESET SOMETHING) I ASKED THEM TO GIVE ME AN ITEMIZED LIST OF PARTS CHANGED FOR THE WORK, AND I NEVER RECEIVED IT. I ONLY RECEIVED THE INVOICE FOR THE TIRE. NOW.... REAR ENDED IN DEC 27, 2018 - BETWEEN THE ACCIDENT AND TIME IT TOOK HOLIDAYS/INSURANCE TO GET ME AN APPOINTMENT WITH DEALER, THE ABS LIGHT STARTED TO POP ON AGAIN AND THE RADIO SCREEN GRAYED OUT AND CAME BACK ON(SO FAR THAT HAS ONLY HAPPENED ONCE). MY HUSBAND LET THEM KNOW TO CHECK THAT AS WELL BECAUSE THERE WAS IMPACT DAMAGE ON THE LEFT FRONT BUMPER AND DEALER ONLY REPAIRED THE DAMAGES REPORTED BY ADJUSTER AND DIDN'T ADDRESS THE ABS/RADIO ISSUE. SO..... NOW WHAT? FEEL LIKE THEY JUST PUT A BAND AID ON IT UNTIL THE WARRANTY RAN OUT AND THEN AGAIN AFTER DAMAGE SUSTAINED IN AN ACCIDENT THAT WAS NOT MY FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182729February 27, 2019
AIR BAGS, ELECTRICAL SYSTEM
TAKATA RECALL AIRBAG LIGHT HAS GONE OFF NUMEROUS TIMES AND I'VE RESET IT NUMEROUS TIMES, THIS PROBLEM STARTED ABOUT 6 MONTHS AGO FOR THE AIRBAG LIGHT ALSO THE CLIMATE CONTROL POWER BUTTON AND THE TOUCH SCREEN FOR THE CAR INTERIOR FAN WILL TURN ON WITH NOBODY TOUCHING IT, I WILL TURN IT OFF AND IT WILL TURN BACK ON AUTOMATICALLY I KEEP TURNING IT OFF AND IT KEEPS TURNING ON I DON'T KNOW WHAT'S GOING ON WITH THIS BUT IT'S BEEN GOING ON SINCE I GOT THE CAR NEED HELP FINDING OUT WHAT'S GOING ON GETTING TIRED OF THESE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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