Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#848955September 28, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE WILL JUST JUMP OUT OF GEAR ON ITS ON AND GO INTO THE NEUTRAL GEAR. THE DEALER HAS NOT BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712364September 28, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I HAVE REPLACED EVERY LOCK (FIVE OF THEM) ON THE CAR 2 - 4 TIMES AND ALL THE DEALER CAN TELL ME IS THAT THERE IS NOTHING THEY FIND WRONG. THE WARRANTY RAN OUT THREE LOCKS AGO AND SO I HAVE TO PAY. I WAS GIVEN ONE LOCK AND LABOUR FREE AS A CURTESY FROM THE COMPANY (NOT THE DEALER) AND THE LAST LOCK I HAD TO PAY THE LABOR WHICH WAS 3 X THE COST OF THE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712227September 27, 1999
STRUCTURE:BODY:DOOR
POWER DOOR LOCK ACTUATORS HAVE BEEN REPLACED 3 TIMES ON SLIDING DOORS - TWICE ON RIGHT, ONCE ON LEFT. ACTUATORS FAIL AND DOORS WILL NOT LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712259September 27, 1999
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WE RETURNED HOME AT 1:00 PM. WE WERE LEAVING AGAIN AT 1:20 PM. MY WIFE NOTICED THE VEHICLE SMOKING IN THE DRIVEWAY. THE KEY WAS NOT IN THE IGNITION AND THE CAR WAS NOT RUNNING. I OPENED THE HOOD AND NOTED A SMALL FIRE DOWN NEAR THE OIL FILTER. WE CALLED THE FIRE DEPARTMENT. THEY ARRIVED AND STATED THE PROBABLE CAUSE OF THE FIRE WAS A SHORT CIRCUIT AT OR NEAR THE STARTER. DODGE WAS CONTACTED AND BEGAN A FILE (#6224504) ON THE EVENT. THEY SENT A REPRESENTATIVE, MIKE GIGANTE, TO OUR HOME ON 09/16/99 TO DETERMINE THE CAUSE. HE COULD NOT SPECIFICALLY SAY WHAT CAUSED THE FIRE BUT HE DID STATE THAT THE FIRE OCURRED AT THE STARTER. WE ARE NOT PRIVY TO THE REPORT FILED BY MR. GIGANTE. DODGE CLAIMS THAT A LETTER WAS MAILED TO US ON THE 21ST OF SEPTEMBER. TODAY IS THE 27TH OF SEPTEMBER AND WE HAVE NOT RECEIVED IT. THE WOMAN AT CUSTOMER SERVICE READ THE LETTER TO ME ON 09/27/99 WHICH STATED THAT THE FIRE WAS NOT CAUSED BY A MANUFACTURER'S DEFECT AND THAT THEY ARE NOT RESPONSIBLE FOR THE COST OF REPAIRS. THIS IS NOT ACCEPTABLE TO US. WE STILL DO NOT KNOW WHAT CAUSED THE FIRE; WE CURRENTLY HAVE NO CONFIDENCE IN THE VEHICLE EVEN IF IT IS REPAIRED UNLESS WE KNOW THE CAUSE ; DODGE'S RESPONSE IS UNACCEPTABLE TO US; THEY HAVE NOT MADE ANY REASONABLE CONCLUSION AS TO THE CAUSE OF THE FIRE. AFTER WE GET THE BURNT STARTER MOTOR REPLACED COULD IT SPONTANEOUSLY SHORT CIRCUIT AND CAUSE A FIRE AGAIN? WE HAVE THREE YOUNG CHILDREN AND FEAR DRIVING THE CAR AFTER IT IS REPAIRED. WE CANNOT PARK THE CAR ANYWHERE WITHOUT WONDERING WHAT COULD HAPPEN IF A FIRE STARTS AT NIGHT TIME OR WHEN THE CAR IS PARKED OUTSIDE OR INSIDE OUR ATTACHED GARAGE. PLEASE INVESTIGATE THIS MATTER; WE ARE CONCERNED FOR OURSELVES AS WELL AS FOR OTHERS DRIVING THE 1997 GRAND CARAVAN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#712283September 27, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
SECOND TRANSMISSION TO GO BAD. FIRST TRANSMISSION WENT BAD AT 85K. THIS LATEST AROUND 50K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712306September 27, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON HIGHWAY WITH CRUISE CONTROL ON TRANSMITION SLIPED COUSING VEHICLE TO LOSE SPEED AND COME TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712310September 27, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS RECALLED BUT ABS CONTINUES TO FAIL DESPITE REPLACED CONTROLLER MODULE X2, PRIMARY AND SECONDARY SWITCHES. UPON BRAKING THE PEDAL VIRBRATES FOLLOWED BY ABS & BRAKE WARNING LIGHT TURN ON. ALSO REAR BRAKE LIGHTS STAY ON INTERMITTENTLY AFTER RELEASED BRAKE PEDAL OR ENGAGE THE PARKING BRAKE ( DEALER FOUND NO DEFECT ON NUMEROUS OCCASION )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712080September 25, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
I NOTICED ROUGH SHIFTING THEN IT BECAME WORSE THE TRANSMISSION WOULD HUNT ARROUND 40 MPH I NOTIFIED THE DEALER THEY FOUND OTHER PROBLEMS BUT THE TRANS CHECKED OUT NOW FOUR MONTHS LATER , MY TRANSMISSION IS TOTALLY GONE ALONG WITH THE HOUSING UNIT PIECES OF METAL WERE FOUND UNDERNEATH THE VAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848645September 24, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE ENGINE IS REQUIRING AN EXCESSIVE AMOUNT OF COLLANT TO KEEP FROM OVER HEATING . DLR CANT FIND PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712043September 24, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
THE FRONT WIPERS COME ON FOR NO REASON. SOMETIMES THEY JUST WIPE ONCE. OTHER TIMES THEY KEEP WIPING UNTIL WE TURN THE SWITCH "ON" AND THEN BACK TO "OFF." IT IS SURPRISING TO BE DRIVING AND HAVE THE WIPERS START WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712045September 24, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
ORIGINAL ROTORS FAILED AFTER 17K MI. (VAN STARTED VIBRATING DURING BRAKING ) DEALER REPLACED ROTORS. REPLACEMENTS STARTED TO VIBRATE SEVERELY AFTER 17,000 MILES. DEALER SAID THEY ARE PITTED ON THE INSIDE, MUST BE REPLACED TO STOP THE VIBRATION BUT THEY ARE SAFE TO DRIVE. THE VIBRATION MAKES ME QUESTION THEIR SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844939September 23, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN FILLED FUEL TANK AROUND THE TOP SEAM BEGAN TO LEAK. DEALER CONTACTED AND COULD NOT REMEDY PROBLEM. REPAIRWORK DONE AT OWNER'S EXPENSE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848496September 23, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
VEHICLE HAD DEFECTIVE FUEL TANK, RESULTING IN FUEL LEAKAGE. CONSUMER HAD TANK REPLACED . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848521September 23, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING THE BRAKES PEDAL STIFFENS AND VEHICLE WILL NOT SLOW DOWN. OWNER HAS TO FORCE FULL BODY WEIGHT ON PEDAL IN ORDER TO STOP VEHICLE. DEALER HAS REPLACED THE ELECTRICAL RELAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848393September 22, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING VEHICLE STALLS/ HESITATES AND JERKES. THIS MAY CAUSE A LOSS OF VEHICLE CONTROL AND A POTENTIALCRASH. DEALER CANNOT DETERMINE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711811September 22, 1999
UNKNOWN OR OTHER
PEELING AND CHIPPING PAINT SINCE THE FIRST DAY THAT WE BOUGHT THE VAN THE VAN IS IN PERFECT CONDITION OTHER THAN THE PEELING AND FLAKING PAINT WHICH FROM WHAT I UNDERSTAND IS A PERSISTENT PROBLEM WITH DODGE VANS OF THE SAME YEAR AND COLOR. THE DEALER HAS BEEN ASKED TO CHECK TO SEE IF CHRYSLER TO INVESTIGATE THE POSSIBILITY OF GETTTING A NEW PAINT JOB BECAUSE WE ARE PLEASED WITH THE VAN IT SUITS ALL OUR NEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711844September 22, 1999
ENGINE AND ENGINE COOLING:ENGINE
WHEN THE TENSIONER PULLEY FAILED AND SNAPPED OFF OF THE ENGINE AT THE BLOCK MOUNT I WAS PROCEEDING IN A LEFT HAND TURN ONTO A BUSY STREET. LOSS OF THE PULLEY CAUSED LOSS OF POWER STEERING WHICH CAUSED A HAZARDOUS CONDITION THAT NEARLY CAUSED A BAD CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848154September 21, 1999
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
THE HYDRAULIC LIFTGATE SUPPORT PISTON ON THE RIGHT SIDE BROKE, CAUSING THE LIFEGATE TO FALL DOWN AND SHATTER THE WINDOW. THE PROBLEM WAS REPORTED TO A DEALERSHIP. THE PISTON HAS BEEN REPLACED AT OWNER'S EXPENSE . PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848172September 21, 1999
VEHICLE SPEED CONTROL
ONGOING / INTERMITTENT PROBLEM WITH SUDDEN ACCELERATION; SOMETIMES THE PROBLEM WOULD OCCUR AFTER SHIFTING GEAR INTO DRIVE OR DURING IDLE STOPPING. VEHICLE BEEN IN / OUT OF DEALER SHOP ON 6 OCCASIONS, AND MANUFACTURER SENT OUT AN INVESTIGATOR , BOTH WAS UNABLE TO FIND ANYTHING WRONG. ( CRUISE CONTROL WAS NOT ENGAGE) SEEKING HELP FROM NHTSA IN THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711629September 20, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
GROANING/RUBBING SOUND AND FROM REAR WHEN BRAKES APPLIED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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