Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#716988January 6, 2000
SEAT BELTS:FRONT:RETRACTOR
THE DRIVER'S SIDE SHOULDER BELT STICKS IN THE RETRACTOR AND WILL NOT COME OUT. AFTER SEVERAL MINUTES/HOURS OF TUGGING, IT MAY/MAY NOT FREE UP AND PULL OUT. EVEN THEN, IT GENERALLY DOES NOT MOVE FREELY IN AND OUT OF THE RETRACTOR. I PREVIOUSLY HAD TO REPLACE THE PASSENGER SIDE SHOULDER BELT WHICH HAD THE SAME PROBLEM, AT A COST OF ABOUT $200. THE DEALER INDICATED THAT EVEN THOUGH IT WAS SAFETY RELATED, DODGE WOULD NOT PAY FOR THE REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784402January 4, 2000
SEATS
A 200 LB 80 YEAR OLD MAN WAS SITTING IN THE PASSENGER SEAT OF HIS VAN. WHEN HE AND HIS WIFE WAS REAR-ENDED IN A 25-30 MPH IMPACT BY A 85 NISSAN PICKUP. THE IMPACT CAUSED THE PASSENGER SEAT TO FALL BACKWARDS AND THE MAN BROKE HIS NECK, HE PASSED AWAY A FEW DAYS LATER. SEEING HOW THIS IS A FAIRLY NEW VEHICLE, IT DOES NOT SEEM RIGHT THAT THE SEAT BROKE UNDER SUCH A RELATIVELY MINOR IMPACT. WHO WOULD I NEED TO CONTACT TO INITIATE A MANUFACTURING DEFECT CLAIM TO HELP COVER THE MOUNTAIN OF MEDICAL BILLS RESULTING FROM THIS A INCIDENT?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#716698December 31, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED THIS VEHICLE NEW WITH A 4 SPD AUTOMATIC TRANSMISSION. THE TRANSMISSION HAS BEEN REPLACED 6 TIMES, WITH NO COST TO ME EXCEPT THE TIME I DIDNT HAVE MY VEHICLE. I CAN NOT BELIEVE THERE HASN'T BEEN A RECALL ON THIS COMPONENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716660December 30, 1999
SEATS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550117December 29, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
REAR CYLINDER HEAD FAILED CAUSING THE VEHICLE TO USE EXCESSIVE AMOUNTS OF ENGINE OIL. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716609December 29, 1999
CHILD SEAT
LEFT SIDE INTERGRATED CSS BELTS NO LONGER STAY TIGHT WHEN BUCKLED. ONCE BUCKLED AND PULL ON BELTS, THEY WILL RELEASE. CHILD IS NO LONGER SECURE. DEALER SAYS TO FIX, PART ALONE (WHOLE NEW ICSS MODULE) WILL BE $409. VERY UNREALISTIC PRICE WHEN FOR $100 CAN EASLIY BUY A CAR SEAT . HAVE TWO CHILDREN STILL USING BOTH ICSS. DO NOT FEEL ICSS SHOULD HAVE FAILED AFTER 3 1/2 YEARS OF USE AND THEN BE SO UNREASONABLE TO FIX. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716435December 26, 1999
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
AN ARTICLE RELEASED BY THE ASSOCIATED PRESS ON 12/31/98 INDICATED THAT CHRYSLER WAS AWARE OF A PROBLEM WITH THE O-RINGS INSTALLED ON THE FUEL INJECTORS OF THE V-6 (3.3L) ENGINES MANUFACTURED IN 1993. THEY INDICATED THAT THERE HAVE BEEN SOME OCCURRANCES OF FIRE DUE TO FUEL LEAKS CAUSED BY THIS HARDENED O-RING. MY VEHICLE IS HAVING THIS SAME PROBLEM. FUEL IS LEAKING FROM AROUND THE BASE OF THE FUEL INJECTOR CAUSING FUEL TO POOL UP ON TOP OF THE ENGINE WHICH IS A DEFINITE FIRE HAZARD AND ALSO A HEALTH HAZARD CAUSED BY THE AMOUNT OF FUMES. I WOULD LIKE THIS RESEARCHED TO SEE IF THE RECALL SHOULD HAVE BEEN EXTENDED TO INCLUDE 1994 3.3L V-6 ENGINES AS WELL. THIS IS THE SECOND OCCURRENCE OF THIS PROBLEM IN THE LAST TWO MONTHS. IT HAS BEEN FORTUNATE THAT NO FIRE RESULTED FROM THIS FAILURE. PLEASE ADVISE ME IF THERE IS MORE INFORMATION I CAN SUPPLY IN REFERENCE TO THIS REQUEST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716427December 25, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
ON 12/23/98 I TOOK MY VAN TO SERVICE DEPT.@ KAMAAINA MOTORS AFTER MY AIRBAG LITE STAYED ON. ALSO MY REAR WINDSHIELD WIPER WAS NOT WORKING.ON 5 JAN. 99 THEY FIXED THE FUSE AND I WAS TOLD THE CAR WAS FINE.ON 16 AUG. 99 I RECEIVED A RECALL FROM MANUFACTURER .THEY THEN INSTALLED A PATCH(MASTIC) MY MILEAGE AT THIS TIME WAS 64940.ON DEC.20 99 MY AIR BAG STAYED ON AGAIN AND SHORTED MY REAR WINDSHIELD WIPER MOTOR. THIS IS THE 3RD TIME IAM HAVING THIS FIXED PLEASE HELP ME BECAUSE IM WORRIED THAT IT HAPPEN AGAIN.THW2MY MIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716395December 24, 1999
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
FUEL RAIL HAS TWO METAL/METAL JOINTS THAT SPRAY GAS ON THE THE ENGINE WHEN THE WEATHER IS COLD. AFTER THE METAL TUBE FITTING WARMS UP THE LEAK STOPS. THE FUEL RAIL HAS TO BE REPLACED EVERY TWO TO THREE YEARS. THE ONLY DETECTION IS WHEN GAS SPRAYS ON THE ENGINE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#854282December 22, 1999
SEAT BELTS:FRONT:ANCHORAGE
DRIVER'S SIDE SEAT BELT WILL NOT EXTEND FROM THE PANEL. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854310December 22, 1999
SEAT BELTS:FRONT:RETRACTOR, SEAT BELTS:FRONT:WEBBING
THE SEAT BELT ON THE PASSENGER'S SIDE IS STUCK IN THE RETRACTOR. ALSO, SEAT BELT ON DRIVER'S SIDE STICKS WHEN PULLING OUT OF THE RETRACTOR. SOMETIMES SEAT BELT TIGHTENS AROUND THE DRIVER FOR NO REASON. PROBLEM WAS NOT REPORTED TO THE DEALERSHIP. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716352December 22, 1999
SEAT BELTS:FRONT:ANCHORAGE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550060December 21, 1999
ENGINE AND ENGINE COOLING:ENGINE, UNKNOWN OR OTHER
THE CYLINDER HEAD REPLACED BECAUSE OF ROCKER ARM SHAFT FAILURE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716312December 21, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SINCE 1996, THE SERPENTINE BELT TENSIONER DEVICE HAS BROKEN THREE TIMES. TWO OF THE THREE TIMES THE BOLT HOLDING THE DEVICE SHEARED OFF AS WELL AS THE DEVICE BREAKING. BOTH THE LOCAL CHRYSLER DEALERSHIP AND THE REPAIR SHOP THAT HAVE PERFORMED THE REPAIRS STATED THAT THIS IS A RECURRENT PROBLEM WITH THE CARAVANS. THE DEALERSHIP KEEPS THIS ITEM IN STOCK BECAUSE OF THE FREQUENCY OF REPAIRS. THIS COMPONENT FAILURE CAUSES GREAT RISK TO THE DRIVER AS IT CONTROLS THE POWER STEERING, RADIATOR FAN, WATER PUMP AND ALTERNATOR. IT HAS BROKEN SO MANY TIMES WHILE I'VE BEEN DRIVING, THAT I'M GETTING TO BE AN EXPERT AT NAVIGATING THE VEHICLE OFF THE ROAD WITHOUT KILLING SOMEONE. THE THREE REPAIRS HAVE OCCURED ON 7/11/1997, 5/22/1998 AND 9/3/1999. I CAN PROVIDE THE DOCUMENTATION IF REQUESTED. PLEASE LOOK INTO THIS APPARENT MANUFACTURER'S DEFECT! THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854141December 20, 1999
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
DUE TO THE LOCATION AND THE DESIGN OF THE FUEL LINE VENT TUBE/CLIP AND O RING THE O RING HAS CORRODED, CREATING A FUEL LEAKAGE. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS YET TO REPLACE PARTS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716200December 18, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
A HOLE DEVELOPED ON TOP OF FUEL TANK. EXACT THING HAPPENED TO FRIEND W/ SAME VEHICLE, SAME YEAR, AND ABOUT THE SAME MILAGE. WOULD LEAK GAS AND CREATE STRONG FUMES WHEN TANK WAS FAIRLY FULL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853478December 17, 1999
AIR BAGS
DESIGN FLAW OF HAIR SPRING IN THE AIRBAG SENSOR HAS BROKEN, CAUSING THE AIRBAG TO FAIL. DEALER HAS REPAIRED THE VEHICLE. *AK *YC THE CLOCK SPRING ASSEMBLY IS THE ELECTRICAL HARNESS FOR THE CRUISE CONTROL AND AIR BAG. THE CLOCK SPRING ASSEMBLY FAILURE CAUSED THE AIR BAG INOPERABLE. THE CLOCK SPRING ASSEMBLY WAS REPLACED BUT FAILED AGAIN AND AIR BAG FAILED TO DEPLOY DURING COLLISION. THE CLOCK SPRING ASSEMBLY HAD BEEN DIAGNOSED TO BE DEFECTIVE AND SHOULD BE RECALLED. *YH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#850723December 16, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
STARTED SMELLING AN ODOR COMING FROM THE VENTS. CONTACTED DEALER ,THEY DEODORIZED IT, STILL CONTINUED TO SMELL THE ODOR. THEN THEY REPLACED THE EVAPORATOR ASSEMBLY. THEY FOUND MILDEW GROWING ON THE EVAPORATOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716121December 16, 1999
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE HAD SEVERAL PROBLEMS, THE AUTOMATIC DOOR LOCKS HAVE HAD TO BE REPLACED, EVEN THOUGH IN THE 3 YEAR TIME FRAMED I PAID FOR THE NEW ONES, THERE IS A KNOCKING SOUND THAT THE MECHANIC COULDN'T FIND ANYTHING WRONG ALTHOUGH HE COULD HEAR THE SOUND, AND NOW THE CAR WON'T START AND AFTER SEVERAL DAYS OF TRYING THEY CAN'T FIGURE IT OUT. I OBVIOUSLY WANT THE CAR FIXED, BUT I WOULD ALSO LIKE TO KNOW IF OTHER OWNERS ARE EXPERIENCING THESE PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716134December 16, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE IN MY MINIVAN AT 38,000 MILES. TRANSMISSION HAS BEEN REPLACED, SINCE PROBLEM AT A COST OF $1461.50. I FEEL THAT A MAJOR COMPONENT AS A TRANSMISSION SHOULD NOT FAIL AT 38,000 MILES. THE TRANSMISSION FLUID WAS CHANGED ON 04/01/1999, AT 35,262 MILES. IT WASN'T BECAUSE OF THE FLUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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