Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#719469February 29, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING, THE OPERATOR EXPERIENCED TOTAL LOSS OF POWER ASSISTED STEERING. MINI-VAN BECAME DIFFICULT TO CONTROL. A VERY POTENTIALLY DANGEROUS SITUATION. LUCKILY NOT A CONGESTED TRAFFIC AREA AT THE TIME OR CURVY ROAD OR SNOWY ROAD. THIS IS UNUSUAL SINCE MY VEHICLES ARE ROUTINELY WELL CARED FOR. I HAVE 2 OTHER VEHICLES TOGETHER TOTALING NEARLY 400,000 MILES ON ORIGINAL ENGINES. CURRENT DIAGNOSIS (VEHICLE STILL IN SHOP), TOTAL POWER STEERING ASSEMBLY FAILURE (APPX. $800). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551100February 28, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TENSIONER BOLT BROKE CAUSING VEHICLE TO LOSE POWER AND STEERING. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551144February 28, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
THE DRIVER WAS UNABLE TO STOP THE VEHICLE QUICKLY BECAUSE A BAD MASTER CYLINDER CAUSED THE BRAKE PEDAL TO FAIL. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719336February 27, 2000
VEHICLE SPEED CONTROL
WHY IS THE AIRBAG WARNING LIGHT ON THE DASHBOARD PERMANENTLY ON WHEN THE ORIGINAL BAGS HAVE NEVER BEEN USED SINCE THE VAN HAS NEVER BEEN IN AN ACCIDENT? AND WHY OTHER SYSTEMS LIKE THE HORN AND THE CRUISE CONTROL ARE ALSO INOPERABLE OR DEFFECTIVE. WHY WOULD CHRYSLER ENGINEER THESE THREE SYSTEMS RELATED TO SAFETY FEATURES BE ELECTRONICALLY CONNECTED TOGETHER SINCE THEY ALL SEEM TO HAVE FAILED SIMULTANEOUSLY. IS THIS A PLOY TO GET MONEY OUT OF CUSTOMERS???*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719324February 26, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN FIRST STARTING OUT IN THE MORNING, I PUT THE SHIFT LEVER IN REVERSE AND NOTICED A HESITATION BEFORE IT ENGAGED. AFTER BACKING OUT I DROPPED ITHE LEVER IN DRIVE AND STARTED TO PULL FORWARD-AGAIN HESITATION,THEN A CLUNK, WHEN IT SHIFTED TO SECOND. I THEN DROVE IT TO A TRANSMISSION SHOP TO HAVE THEM LOOK AT IT. THEY SAID DODGE CARAVAN TRANSMISSION PROBLEMS WERE NOT UNCOMMON. THEY PUT THE VAN ON THEIR TEST EQUIPMENT AND NOTHING SHOWED. THE SHOP OWNER SUGGESTED THAT SINCE THE VAN HAD SO FEW MILES ON IT, A FILTER AND FLUID CHANGE MAY TAKE CARE OF THE PROBLEM. WHEN HE DROPPED THE PAN HE FOUND ALOT OF METAL IN THE BASE OF THE PAN. I AM PLANNING TO CONTACT DODGE MONDAY MORNING TO DISCUSS THEIR SHARED RESPONSIBILITY IN THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551075February 24, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, POWER TRAIN:AXLE ASSEMBLY, ENGINE AND ENGINE COOLING:COOLING SYSTEM, VISIBILITY:WINDSHIELD WIPER/WASHER
RADIATOR LEAKED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551043February 22, 2000
STRUCTURE:BODY:DOOR
PASSENGER SIDE SLIDING DOOR GOES OFF TRACK AND IS HARD TO OPEN. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718959February 19, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THE FIRST TRANSMISSION FAILURE OCCURRED AT 56,000MILES AND WAS REPLACED BY CHRYSLER. THE SECOND TRANSMISSION FAILURE OCCURRED AT 119,609 MILES AND CHRYSLER REFUSES TO ACCEPT ANY RESPONSIBILITY TOWARDS ITS REPLACEMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718961February 19, 2000
UNKNOWN OR OTHER
WAS TOLD THAT IT WAS COVERED UNDER UNDER SERVICE CONTRACT BUT AFER TAKING IT IN TO BE REPAIRED WAS TOLD THAT IT WAS NOT COVERED AND IT WOULD COST 350.00 TO REPAIR. NO SAFETY DEFECT LISTED IN THE SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857254February 18, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TRANSMISSION MALFUNCTIONED. THEN,CONSUMER TOOK VEHICLE TO A TECHNICIAN WHO STATED THAT THERE WAS A TRANSMISSION FLUID LEAKAGE, AND TRANSMISSION NEEDED TO BE REPLACED. CURRENTLY, CONSUMER RECEIVED A RECALL ON FUEL PUMP. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857267February 18, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
SLIDING DOOR FELL OFF WHILE OPENING. DEALER NOTIFIED, AND REPAIRS ARE BEING MADE AT CONSUMER'S COST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718935February 18, 2000
AIR BAGS:FRONTAL
DRIVERSIDE AIRBAG DEPLOYED WHILE THE MINIVAN WAS IDLING AND IN THE PARKED POSITION WITH NO OTHER VEHICLES PRESENT. DEALER SAID IT WAS A BAD AIR BAG MODULE AND THE CHRYSLER CORPORATION SAID IT WAS BECAUSE OF A FRONT END COLLISION WHICH HAPPENED APPROXIMATELY 4 TO 5 YEARS AGO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857145February 17, 2000
SEAT BELTS
WHILE DRIVNG ABOUT 45 MPH CONSUMER'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. AIR BAGS DEPLOYED BUT, DRIVER'S SEAT BELT BECAME DETACHED FROM THE HARNESS BOLT. DRIVER AND PASSENGERS INJURED. *AK *ML
Crash:
Yes
Fire:
No
Injuries:
6
Deaths:
0
#718871February 17, 2000
AIR BAGS
AIR BAG LIGHT ILLUMINATED. DEALER FOUND FAULTY CLOCKSPRING, WHICH RENDERED AIR BAG SYSTEM INOPERABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857053February 16, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE THE VAN WAS RUNNING TWO YEAR OLD CHILD WAS ABLE TO SHIFT GEAR FROM PARK TO REVERSE WITHOUT BRAKE APPLICATION, CAUSING THE VAN TO CRASH THROUGH THE GARAGE . MANUFACTURER WAS NOTIFIED ABOUT THE PROBLEM. MANUFACTURER STATED THAT THERE WAS NOT A STANDARD THAT WOULD KEEP THIS FROM HAPPENING. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#857063February 16, 2000
SUSPENSION:FRONT
WHEN TRAVELING CONSUMER NOTICED PLAY WITHIN THE STEERING. ALSO, VIBRATION WITHIN THE STEERING COLUMN. CONSUMER UNSURE IF THE PROBLEM IS LINKED TO MICHELIN TIRES 215/65R16 WHICH ARE WEARING EXCESSIVELY. CONSUMER HAS CONTACTED BOTH MANUFACTURERS, DODGE AND MICHELIN. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856908February 15, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER RECEIVED RECALL LETTER 99V216000 CONCERNING THE FUEL PUMP FAILURE. CONTACTED DEALR, NO PARTS WERE AVAILABLE TO CORRECT THE RECALL PROB PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718735February 14, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STRUCTURE:BODY:DOOR
BOTH DRIVER AND PASSANGER FRONT DOORS HAVE BROKEN. THE WHOLE INSIDE CASING HAS BROKEN. YOU CANNOT USE THESE DOORS IF POSSIBLE, THEY WILL COME APART AND YOU WILL NOT BE ABLE TO OPEN THEN. THE GUY AT THE AUTO BODY SHOP SAID THAT THIS A VERY WEEK SPOT ON THIS VEHICLE. AT $500.00 EACH TO FIX. THAT IS JUST THE DOOR IT DOES NOT INCLUDE REMOVING THE DENTS THAT WHEN THE DOOR SPRUNG IT CAUSED WITH THE CHIPPED PAINT. THE BRAKING SYSTEM MAKES THIS CLICKING SOUND WHEN YOU ABLE THE BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718739February 14, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION MAKES A WINNING NOISE WHEN DRIVING AND IN REVERSE. TRANSMISSION SOMETHIMES WILL NOT MOVE. THE LEVER TO MOVE THE TRANSMISSION GETS STUCK AND YOU HAVE TO FORCE IT IN GEAR OR TO PLACE IT BACK INTO PARK. IT SEEMS THAT SOMETIMES THE ENGINE SEEMS TO LOSE ITS WILL TO GO. IT WILL GO VERY SLOW OR YOU HAVE TO FLOOR IT TO GO. WHEN GOING UP A VERY SMALL HILL YOU WILL HAVE A SEVER DECREASE IN POWER. YOU WILL GO DOWN TO ABOUT 20 MPH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718744February 14, 2000
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
LOWER CONTROL ARM ON MY 2000 GRAND CARAVAN SNAPPED OFF AT 25MPH. AS A RESULT OF THE BROKEN BOLT, THE CAR CAME TO A SCREECHING HALT IN THE MIDDLE OF THE ROAD AND THE LEFT FRONT TIRE WAS AT A 90 DEGREE ANGLE. I AM IN THE STRESS TESTING BUSINESS AND I HAD THE BOLT VISUALLY ANALYZED BY MY ENGINEERS. THEY CONCLUDE THE BOLT HAD CONSIDERABLE FATIGUE. I AM VERY CONCERNED ABOUT THIS DEFECT. I WOULD HAVE BEEN KILLED IF I WAS GOING FASTER. I HAVE A MEETING WITH CHRYSLER ON MONDAY TO DISCUSS THIS SITUATION AND MY OPTIONS. I AM VERY CONFUSED ABOUT WHAT I SHOULD DO AND WHAT MY RIGHTS ARE. CAN THE NHTSA HELP ME? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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