Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#724578June 26, 2000
STEERING:HYDRAULIC POWER ASSIST:PUMP
PART 4612894AC TENSIONER CAUSED THE FAILURE OF PART 4861322 BELT-DRV WITH A/C. THE FIRST OCCURRENCE, 10/98, RESULTED IN THE CAR COMING TO A DEAD HALT. HAD THIS OCCURRED A FEW MINUTES EARLIER, WHILE ON THE TOLLWAY, I WOULD NOT BE HERE TO WRITE ABOUT THIS. SINCE THEN, THE BATTERY FAILED 1/10/2000 (POSSIBLY RELATED) AND THE TENSIONER/BELT FAILED SOON AFTER, RESULTING IN WATER PUMP FAILURE. THE TENSIONER, BELT AND PUMP WERE REPLACED. A COWORKER ADVISED ME THAT HIS TENSIONER HAS FAILED 4 TIMES - APPROX. EVERY 15,000 MILES. MY OCCURENCES HAVE HAPPENED WITHIN SIMILAR TIMESPANS. I HAVE NO CONFIDENCE IN THE VEHICLE, AS I DREAD THE FAILURE OF THE TENSIONER WHILE ON MY DAILY COMMUTE TO WORK AT EXPRESSWAY SPEEDS. A SUDDEN STOP WITH THE FAILURE OF THE BELT IS EXTREMELY HAZARDOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864253June 26, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CHILD SHIFTED GEAR OUT OF PARK WITHOUT ENGINE RUNNING OR APPLYING BRAKES, AND VEHICLE RAN OVER ANOTHER CHILD. *AK THE VEHICLE WENT INTO GEAR WITHOUT THE ENGINE RUNNING BECAUSE THERE WAS NO SAFETY FEATURE TO PREVENT IT. *YH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#724520June 25, 2000
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THIS IS THE SECOND TIME THAT THE DOOR HAS FALLEN OUT OF ITS' TRACK. MECHANICS AT MY SHOP CAN'T FIGURE OUT WHAT IS CAUSING IT TO DO THIS. SUGGESTED I CONTACT DODGE TO SEE IF THIS IS A COMMON PROBLEM OR IF IT IS JUST AN ANOMOLY OF MY VAN. THEY CAN'T EVEN TELL IF SOMETHING IS WORN OUT AND REQUIRING REPLACEMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724536June 25, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
UPON APPLYING GAS FROM A DEAD STOP, VAN BEGAN MAKING A HARSH GRINDING SOUND AND WOULDN'T MOVE. VAN WAS TOWED TO CHRYSLER DEALER WHO SAID THE OUTPUT SHAFT HAD SNAPPED. TRANSMISSION HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724486June 24, 2000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE REAR DOOR LATCH FAILS TO OPERATE CORRECTLY NOW. DEALERSHIP SERVICE WRITER SAID IT WAS DUE TO THE REAR DOOR LATCH BEING BENT. WE HAVE NOT DONE ANYTHING THAT WE KNOW OF THAT WOULD HAVE CAUSED THIS TO OCCUR. SUSPECT TOO WEAK A COMPONENT BEING USED IN THE MANUFACTURE OF THE VEHICLE. WE HAVE HAD OTHER MIN-VANS WHERE THE SIDE DOOR WAS USED MORE FREGUENTLY THAN ON OUR CURRENT VEHICLE WITHOUT ANY OF THE SAME PROBLEMS OCURRING. STRONGLY FEEL THAT THIS IS A MANUFACTURING DEFECT AND WE SHOULD NOT HAVE TO PAY FOR ANY REPAIRS.3 4RRONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864012June 22, 2000
ELECTRICAL SYSTEM
ELECTRICAL SYSTEM MALFUNCTIONED, CAUSING WINDSHIELD WIPERS TO ACTIVATE WHILE ON "OFF" POSITION/ TAIL LIGHTS TO FAIL, AND PROBLEMS WITH AIR CONDITIONER. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864100June 22, 2000
PARKING BRAKE:CONVENTIONAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TWICE WHEN APPLYING BRAKE PEDAL TO STOP VEHICLE WON'T STOP, AND PEDAL WOULD NOT WORK. ALSO, EMERGENCY BRAKE DID NOT ENGAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724207June 19, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THIS HAS BEEN AN ONGOING THING AND TALKING TO SEVERAL CHRYSLER MECHANICS THEY ALL TELL ME THAT THIS ABS BRAKE PUMP IS A REAL BAD DEFECT IN THE VAN AND BECAUSE ITS SO SO EXPENSIVE TO FIX PROPERLY THEY WARRENTY THE BRAKE PUMP FOR THE LIFE OF THE VAN, WELL THEY DONT WARRENTY THE OTHER THINGS THAT GO WRONG DUE TO THE PUMP GOING OUT. WISH THERE WAS A WAY TO REALLY GET SOMETHING GOING ON THIS I HEAR ITS A REAL BIG PROBLEM WITH 92 AND 93 DODGE MINI VANS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724219June 19, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BKS FAILED IN NOV1999(19KMILES)RPLCD DVR ROTORS, PADS, CALIPER STICKING, DEALER GREASED WOULD NOT COVER UNDER WARRANTY, BACK BKS W/N ENGAGE,ADJTD. FEB2000(25.5K ML) FRT PADS WORN, CALIPER POPS WHEN PEDAL RELEASED. DEALER GREASED. MAY2000 BKS FAILED TO WORK, CUASED ACIDENT, DLR CLAIMS NOTHING WRONG. JUN2000 FAILED SAFTY TEST DUE TO REAR BRAKES NOT ENGAGING. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#724160June 18, 2000
STRUCTURE:BODY:DOOR
THE SLIDING DOOR HAS BEEN AN ISSUE SINCE WE FIRST GOT OUR MINIVAN. AT FIRST THE DEALER CLAIMED THAT THE HINGE WAS BAD - IT WAS ONLY A FEW MONTHS OLD. THE NEXT TIME THAT I TOOK IT IN FOR THIS THEY SAID THAT WE WERE EXPERIENCING NORMAL WEAR AND TEAR. I REFUSED TO PAY STATING THAT A NEW VEHICLE WITH LESS THAN 20,000 MILES DOORS HINDGES AND LATCHES WEARING OUT IS NOT NORMAL. THE NEXT TIME THE DOOR WOULD NOT CLOSE IT WAS THE LATCH, THE NEXT TIME IT WAS THE UPPER HINDGE THEN THE LOWER AND BACK AND FORTH. FOR OVER SIX YEARS WE HAVE HAD LATCHES AND HINDGES REPLACED. HALF THE TIME THE DOOR WONT OPEN, THE OTHER HALF IT WONT CLOSE. OH, THEN THERES THOSE TIMES THE DOOR JUST FLYS OPEN AS WE ACCELARATE OR TURN A CORNER. THE DEALER HAS STATED THAT WE NEED TO BUY A NEW DOOR AND THEN HAVE THE FRAME REBENT. AS I HAVE SPOKE WITH OTHER OWNERS OF THIS SAME MAKE AND MODEL MINIVAN THEY HAVE HAD THE SAME TYPE OF PROBLEMS. OR THE DOOR HAS JUST FALLEN OFF. IN ADDITION TO THIS ALL OF OUR PAINT IS PEELING OFF. WE HAD INTENDED TO KEEP THIS THROUGH TILL THE YEAR 2004. HOWEVER I AM BECOMING INCREASINGLY CONCERED SINCE OUR DAUGHTER ALMOST FELL OUT AS WE TURNED A CORNER AND THE SLIDING DOOR FLEW OPEN THEN AS SHE IS FASTENED IN LEANED AS THE DOOR SLAMMED CLOSED. THANK YOU IN ADVANCE FOR YOUR CAREFULL AND FULL INVESTIGATION INTO THIS MATTER. GIVEN THAT THIS IS ONLY SIX YEARS OLD I FEEL THAT THE MANUFATURE SHOULD NOT CLAIM THAT THIS IS NORMAL WEAR AND TEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724134June 17, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER
WHILE TRAVELING UP THE INTERSTATE EXPERIENCED SUDDEN TRANSMISION SLIPPAGE,AND ENGINE CHECK LIGHT CAME ON.AFTER MANUEVERING TO THE SHOULDER OF THE ROAD I CHECKED THE TRANSMISION FLUID LEVEL WHICH WAS GOOD AND ALSO CHECKED THE DIAGNOSTIC TROUBLE CODE(MIL CODE 45).TRIED TO START OFF AND THE TRANSISSION SLIPPED VERY BAD BUT FINALLY STAYED IN SECOND GEAR ALLOWING ME TO RETURN HOME.I UNDERSTAND THAT THIS IS NOT AN ISOLATED ISSUE,THERE HAVE BEEN MANY DODGE CARAVAN OWNERS WHO HAVE EXPERIENCED SIMILAR TRANSMISSION PROBLEMS. I AM CURRENTLY TRYING TO SEE IF THIS IS A CURRENT RECALL ISSUE OR IF THERE ARE ANY PARTICULAR STEPS THAT I COULD TAKE TO TRY TO HELP IT BECOME A RECALL ISSUE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724136June 17, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
NOTICED HESITATION DURING HIGHWAY DRIVING. MECHANIC REPORTS TRANSMISSION IS PULLING APART AND WOULD NEED TO BE REBUILT OR REPLACE W/IN 6 MOS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863628June 15, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IS HESITATING & WON'T CATCH IN 2ND GEAR. DEALER PUT VEHICLE ON THE DIAGNOSTIC MACHINE & FOUND FAILURE OF 2ND GEAR. WARRANTY HAD EXPIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863580June 14, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
FUEL LEAKED FROM VENT TUBE. MANUFACTURER NOTIFIED AND INFORMED CONSUMER THAT VEHICLE WAS OUT OF WARRANTY, AND ANY REPAIRS WOULD BE AT CONSUMER COST.*AK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863583June 14, 2000
AIR BAGS:FRONTAL
CONSUMER WAS TRAVELING 10-15MPH IN RAINY WEATHER. SUN WAS GLARING IN CONSUMER'S FACE AND HE DIDN'T SEE A LIGHT POLE & HIT RIGHT SIDE OF LIGHT POLE HEAD-ON. AIRBAGS DIDN'T DEPLOY UNTIL 5MINUTES AFTER THE IMPACT. CONSUMER WILL BE CONTACTING MANUFACTURER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#723970June 13, 2000
ELECTRICAL SYSTEM:HORN, AIR BAGS:SIDE/WINDOW, VEHICLE SPEED CONTROL
AIR BAG DISABLED DRIVERS SIDE, HORN DISABLED, CRUISE CONTROL DISABLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863456June 13, 2000
SUSPENSION:FRONT
VEHICLE WILL PULL TOO SEVERELY TO THE RIGHT. DEALER CANNOT DETERMINE THE CAUSE, AND HAS DEEMED IT AS UNFIXABLE, AND A NORMALCHARACTERISTIC OF VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863461June 13, 2000
CHILD SEAT
INTRGRATED CHILD SEAT BUCKLE BROKE, PREVENTING BELT FROM LOCKING IN THE HOUSING MECHANISM. CONSUMER HAS CONTACTED DEALER, DEALER STATED THAT ENTIRE SEAT NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723907June 12, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS IS MY SECOND DODGE GR. CARAVAN TO DROP A TRANSMISSION AT 71,000 MILE MARK AND I INSIST THAT DODGE REIMBURSE ME THE $1711.82 IT COST ME TO REPAIR IT......I HAVE ALL INVOICES ON THE REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723916June 12, 2000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
THE FUEL RAIL STARTED LEAKING AFTER REMOVAL; TRYING TO CHANGE VALVE COVER GASKETS & USING A CERTIFIED AUTO MECHANIC, HE VERIFIED THE PROPER INSTRUCTIONS FOR REMOVAL W/ THE MITCHELL'S SERVICE MANUAL & NOW THEY ARE LEAKING FUEL THAT COULD CAUSE A FIRE; TALKED TO DODGE PARTS COUNTER & THEY ARE AWARE OF PROBLEM & SAID THEY HAVE MODIFIED THE PART BUT WILL COST ME $160 FOR REPLACEMENT OF THEIR POORLY DESIGNED PART. NO RECALLS ARE LISTED AND NOW A SMALL JOB HAS TURNED INTO AN EXPENSIVE ONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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