Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#741656February 27, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
SECOND VAN OWNED THE OTHER A 1990 PLY. GR VOY SAME MILEAGE @ FAILURE..CHRYSLER REFUSES DO DO ANYTHING ..THIS IS A SERIOUS PROBLEM THAT CAN HAPPEN 2 HIGH SPEEDS IE THE 1990 FAILED ON I 90 DOING 65MPH. NO SAFETY DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881582February 27, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DOOR IS RUSTING AT HINGES RIGHT OFF POST . CONTACTED DEALER, AND DEALER CAN'T DO ANYTHING ABOUT IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881637February 27, 2001
STRUCTURE:BODY:DOOR
SLIDING DOOR WOULD INTERMITTENTLY FLY OPEN WHEN MAKING A TURN OR COMING TO A STOP. MANUFACTURER NOTIFIED AND INFORMED OF NO RECALL AND VEHICLE OUT OF ITS WARRANTY. *AK DOOR FLEW OPEN ON ONE OCCASION DURING AN ACCIDENT WHEN IMPACT WAS TO THE FRONT OF THE VEHICLE, THE DOOR POPPED OPEN. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881638February 27, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
AFTER TRANSMISSION WAS REPLACED SERPENTINE BELT FELL OFF. THEN, TOOK VEHICLE BACK TO DEALER, AND THEY SAID THAT BELT COULD FELL OFF ANY TIME IF IT GETS WET. CONSUMER HAD TO PURCHASE A COVER TO AVOID TO FELL OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741522February 26, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE BELT COMES OFF WHILE DRIVING IN WET WEATHER. WATER LESS THAN 1/8 INCH DEEP CAN RESULT FROM SPLASH OF PASSING VEHICLE. THIS HAS OCCURRED MORE THAN 20 TIMES, AND DEALER REPAIRS ATTEMPTED 3 TIMES. IT OCCURS SO OFTER THAT I HAVE BECOME PROFICIENT IN REPLACING THE BELT. LUCKILY NO ONE HAS BEEN INJURED THUS FAR. MY WIFE AND THREE SONS WERE VERY NEARLY IN COLLISION WITH A TRACTOR TRAILER ON THE INTERSTATE(64) WHEN THE BELT CAME OFF CAUSING HER TO LOOSE POWER STEERING, POWER BRAKES, CLIMATE CONTROL, AND EVENTUALLY ALL ELECTRICAL POWER. SINCE THEN, SHE IS TERRIFIED OF DRIVING THE VAN WHEN RAIN IS FORCASTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881446February 26, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ONGOING PROBLEM WITH ENGINE STALLING INTERMITTENTLY WHILE DRIVING;.VEHICLE BEEN IN / OUT OF DEALER SHOP ON EIGHT OCCASIONS, AND INFORMED CONSUMER THAT THEY ARE UNABLE TO DUPLICATE PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741377February 23, 2001
STRUCTURE:BODY:DOOR
HAVE HAD LOCK REPLACED (3) TIMES LEFT SIDE, (2) TIMES RIGHT SIDE, CONTACTED CHRYSLER, THEY REFUSE TO PAY FOR REPLACEMENT FOR (6) TIME, SAID QUOTE(" AT SOME TIME THE CUSTOMER IS RESPONSIBLE FOR REPAIRS FOR THE VEHICLE") WHEN IS THE MANUFACTURE RESPONSIBLE FOR FAULTY PARTS? 5 TIMES BROKEN IS DEFECTIVE DESIGN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881119February 22, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
2 YEAR OLD CHILD WAS ABLE TO SHIFT VEHICLE OUT OF GEAR WITHOUT APPLYING BRAKES . CONSUMER STATED ALL CHRYSLER VEHICLES DO NOT HAVE A SAFETY FEATURE TO PREVENT THIS FROM HAPPENING. VEHICLE ROLLED OVER A HILL INTO WOODS/ HITTING TREES, AND GOING INTO A DITCH. CAUSED $6000 DAMAGE. CHILD HAD A LARGE BUMP ON HEAD. *AK *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#881123February 22, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IS NOT WORKING PROPERLY. WHILE CONSUMER WAS PULLING OUT OF DRIVE WAY, AND PUTTING TRANSMISSION IN GEAR IT FELT LIKE IT WAS IN NEUTRAL. CONSUMER HAD TO PLAY WITH IT BEFORE IT CAUGHT A GEAR. CONTACTED DEALER,AND DEALER REPLACED TRANSMISSION THREE TIMES, AND PROBLEM WAS STILL OCCURRING. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881170February 22, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPENTINE BELT CAME OFF, AND THERE WAS A LOSS OF STEERING. THIS HAPPENED IN RAIN OR SNOWY WEATHER. CONSUMER WAS TRAVELING 35-40MPH IN RAIN AND SPLASHING THROUGH PUDDLES. JUST AS THEY WERE EXITING BATTERY/OIL AND TEMPERATURE LIGHTS CAME ON. VEHICLE LOST STEERING. SECOND TIME ON 2-22-01, GOING 60MPH IN RAIN AND WATER SPLASHING UNDERNEATH MADE VEHICLE LOSE STEERING. MAUFACTURER SAID NOT ENOUGHT VEHICLES WERE AFFECTED TO ASSIST WITH PROBLEM. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559771February 21, 2001
SEATS
THE FRONT SEATS ARE TOO HIGH MAKING IT HARD FOR A WOMAN WHO'S HEIGHT IS 5'3"-5'5" TO REACH THE BRAKE/GAS PEDALS WITHOUT SEAT PULLED ALL THE WAY FORWARD THEREFORE NOT LEAVING ENOUGH ROOM BETWEEN CONSUMER AND AIR BAG. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741283February 21, 2001
UNKNOWN OR OTHER, AIR BAGS, ELECTRICAL SYSTEM:HORN
UGES ON DASH WOULD FLOAT UP OR DOWN AND NOT GIVE A TRUE CONSISTENT READING. DEALER FIXED BUT I WAS NOT SATISFIED WITH THE RESULT - THIS APPEARED TO BE A MANUFACTURER DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881037February 21, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE DRIVING COULD STEP ON THE BRAKES PEDAL AND BRAKES WILL GRIND LIKE METAL TO METAL. ROTORS AND PADS HAD TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881038February 21, 2001
ENGINE AND ENGINE COOLING:ENGINE
CRANKSHAFT WAS LEAKING OIL. SEALS HAD TO BE REPLACED DUE TO AMOUNT OF OIL THAT WAS LEAKING. TECHNICIAN DID NOT KNOW WATH CAUSED LEAKAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881042February 21, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES, ENGINE AND ENGINE COOLING:ENGINE
TRANSMISSION OIL WAS LEAKING FROM WHERE THE SOLENOID PACK HAD TO BE REPLACED, ALSO, ENGINE OIL GASKET PAN HAD TO BE REPLACED. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741197February 20, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE PROBLEM WITH THIS VEHICLE IS THAT THE TRANSMISSIO HAD TO BE REPLACED WITH LESS THAN 50,000 MILES ON IT. I BOUGHT A NEW VEHICLE FOR THE SECURITY AND SO THAT I WOULD NOT BE INCONVENIENCED WITH MAJOR REPAIRS. THAT THEORY WAS THROWN OUT THE WINDOW WITH THIS PROBLEM. DIFFERENTIAL PIN WAS WORN IS WHAT THE DEALERSHIP DIAGNOSED AS THE PROBLEM AND GAVE ME THE CHOICE OF REBUILDING OR REPLACING TRANSMISSION. I HAVE TO SAY THAT I WAS A LITTLE ALARMED WHEN I WAS TOLD HOW LONG I WOULD BE WITHOUT THE VAHICLE BECAUSE THE PART WAS ON BACKORDER. THIS LEADS ME TO BELIEVE THAT PROBLEMS WITH THE TRANSMSISSION ARE NOT UNCOMMON. I FURHTER BELIEVE MY THEORY TO BE TRUE BECAUSE WHENEVER I MENTION IT TO PEOPLE THEY ARE NOT SURPRISED AND BASICALLY TELL ME THAT IT HAPPENS ALL THE TIME TO CARAVANS. SO, $2091.25 POORER, I AM WRITING THIS IN HOPES THAT THIS DOESN'T HAVE TO HAPPEN TO OTHER OWNERS OF DODGE CARAVANS. THE DEALERSHIP AND MANUFACTURER WERE OF ABSOLUTELY NO HELP WHEN IT CAME TO RECTIFYING THIS PROBLEM. THEREFORE, YOU HAVE A LETTER FROM ONE EXTREMELY UNHAPPY AND IRATE DODGE CARAVAN OWNER (ALTHOUGH NOT FOR LONG, BECAUSE I AM LOOKING TO TRADE).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741243February 20, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION FIRST BL;EW AT 49000 MILES. MY WIFE WAS ONLY DOING 20 MPH WHEN THE TRANSMISSION WENT BANG AND STOPPED. WE HAD THE REPAIRS DONE AT THE COST OF $1500, OF WHICH WE HAD TO PAY HALF. I NOW HAVE THE SAME PROBLEM AT 101,000 MILES. SHE WAS TRAVELING AT 45 MPH THIS TIME. I HAVE NOT APPROACHED THE DEALER YET, BUT I HAVE DONE MY RESEARCH AND FOUND NUMEROUS OTHER PEOPLE HAVING THE SAME PROBLEM. I REFUSE TO PAY FOR THIS AGAIN. I WILL BE CONTACTING DODGE ABOUT THIS PROBLEM.I AM ALSO REGISTERING A COMPLAINT WITH THE ATTORNEY GENERALS OFFICE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880822February 20, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE TRAVELING NOTICED SMOKING COMING FROM ENGINE, VEHICLE WAS ON FIRE CONSUMER PUT FIRE OUT WITH WATER HOSE. DEALER HAS BEEN NOTIFIED THIS WAS 2ND TIME VEHICLE WAS ON FIRE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#880833February 20, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER IS ABLE TO SHIFT THROUGH ALL GEARS WITHOUT PUTTING FOOT ON BRAKE. TEST DROVE OTHER 2000 MODELS ON DEALER LOT, ALL DO THAT, 2001 MODELS DON'T. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741010February 16, 2001
AIR BAGS, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
CLOCK SPRING FATIGUED COMPLETELY DISABLING DRIVERS AIRBAG, HORN AND CRUISE CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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