Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#742091March 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
A INTERNAL PART FAILED IN TRANSMISSION. MINIVAN WAS NEVER USED FOR TOWING. A TRANSMISSION SHOULD NOT FAIL AT 56000 MILES DURING NORMAL DRIVING CONDITIONS. THIS IS NOT A UNUSUAL CIRCUMSTANCE, THIS IS A DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742092March 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
I EXPERIENCED COMPLETE TIRE TRACTION FAILURE USING MY DODGE GRAND CARAVAN EQUIPPED WITH THE PIRELLI TIRES DESCRIBED HEREIN. THE TIRES WERE PURCHASED 6/27/00 FROM LAWRENCE HILL GETTY IN HUNTINGTON, NY. I HAD ASKED FOR ALL WEATHER TIRES. ON DECEMBER 31, 2000, AND THEN AGAIN ON JAN 1, 2001, I EXPERINCED NO TRACTION ON THE TIRES, AND SLID PURPOSEFULLY ON TWO SEPARATE OCCASIONS INTO SNOWBANKS, THE FIRST TIME TO AVOID HITTING A CAR IN FRONT OF ME WHILE TRAVELLING WITH MY FAMILY OF FIVE, AND THEN AGAIN TO AVOID SLIDING INTO A BLIND INTERESECTION. I BROUGHT THE CAR INTO A GOODYEAR DEALER ON 1/1/01, AND BOUGHT GOODYEAR AQUATREAD 3'S. THE CAR HANDLES ADMIRABLY WITH THESE TIRES. I HAVE CONTACTED THE PIRELLI MANUFACTURER WHO STATED THAT THESE TIRES ARE RATED SUMMER TIRES. I AM SHOCKED THAT ANY TIRE COMPANY WOULD PUT ANY DRIVER NEEDLESSLY IN DANGER BY PUTTING SUMMER RATED TIRES IN AN ALLWEATHER SITUATION, ESPECIALLY WHEN I SPECIFICALLY ASKED FOR ALL-WEATHER TIRES. THE COMPANY OFFERED AN UNACCEPTABLE REMEDY. I AM REPORTING THESE INCIDENTS TO YOU TO ATTEMPT TO DETER PIRELLI FROM THIS MISLEADING AND POTENTIALLY FRAUDULENT PRACTICE. I WAS TRAVELLING NO MORE THAN 10-15 MILES PER HOUR, ALLOWING PLENTY OF TIME AND DISTANCE TO STOP. I ALSO RIDE MOTORCYCLES AND AM VERY AWARE OF ROAD SURFACE, STOPPING DISTANCES, AND ALTERNATIVE AVENUES OF ESCAPE. IT WAS THIS EXPERIENCE THAT KEPT ME FROM CRITICALLY OR OTHERWISE INJURING MY FAMILY OR ANOTHER FAMILY WHILE RELYING TO MY DETRIMENT ON THE REPUTATION OF THE PIRELLI TIRE COMPANY IN PROVIDING PROPER TIRES IN MY AREA. THE COMPANY IS APPARENTLY LOOKING TO DIVERT ANY RESPONSIBILITY FOR THEIR PRODUCT. ARE THERE ANY OTHER REPORTS OF PIRELLI TIRE FAILURE THAT I MAY SEE? THANK YOU IN ADVANCE.*AK (TIRESIZE: 215/65 16)( DOT NUMBER: TIRE SIZE: 215/65 16 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#882322March 7, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
CONSUMER SMELLED FUMES IN CAR. THEN, CONSUMER RECEIVED RECALL00V26800 FOR FUEL PUMP SEAL LEAKAGE. TOOK VEHICLE INTO DEALER, AND IT WAS REPLACED. HOWEVER, PROBLEM STILL OCCURRED. PRESENTLY, CAN SEE GASOLINE LEAKAGE ON PAVEMENT.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882336March 7, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE PULLING AWAY FROM MAILBOX AND BELT TENSIONER SHEARED OFF. *AK THE POWER STEERING FAILED WHEN THE TENSIONER PULLEY SHEARED OFF. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560221March 6, 2001
EXTERIOR LIGHTING:HEADLIGHTS
THE HEAD LIGHTS DO NOT PROVIDE ENOUGH ILLUMINATION, THE CONSUMER HAS UPGRADED 3 BULDS TO THE BRIGHTEST LIGHTS POSSIBLE BUT THE STILL HAVE VERY LITTLE ILLUMINATION, THE CONSUMER REFUSED TO DRIVE THE VEHICLE AT NIGHT DUE TO POOR VISIBILITY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560079March 5, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THE CONSUMER NOTICED A FAINT ODOR OF GASOLINE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE FUEL INJECTION SYSTEM BECAUSE FUEL WAS LEAKING AT THE RUBBER O-RINGS AND THE FUEL INJECTION RAIL, THE CONSUMER CONTACTED THE MANUFACTURER WHO STATED THERE WAS NO RECALL BUT WHEN HE CONTACTED NHTSA HE WAS TOLD THERE WAS A RECALL BUT IT HAD NOT BEEN IMPLEMENTED YET 00V-268. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741985March 5, 2001
CHILD SEAT:TETHER: STRAP/WEBBING
THE STRAPS TO THE SAFETY SEAT DO NOT RETRACT PROPERLY TO HOLD THE CHILD SECURELY. THERE SHOULD BE ANOTHER PIECE TO KEEP THE CHILD FROM SEPARATING THE STRAPS AND GETTING OUT OF THE SEAT. ALSO THE CHILD IS ABLE TO RELEASE THE SAFETY SEAT EXTENSIONS WHICH WERE INSTALLED TO FIX THE PROBLEM WHEN THE SAFETY SEATS WERE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741986March 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
DIFFERENTIAL PIN FLEW OUT AND TORE A HOLE IN THE TRANSMISSION CASING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741983March 5, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, AIR BAGS, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
DOORS DO NOT CLOSE PROPERLY AND DO NOT STAY OPEN WHEN OPENED. A PROBLEM WITH THE CLOCK SPRING HAS CAUSED THE AIRBAGS TO BE INOPPERABLE, THE CRUISE CONTROL DOES NOT WORK, THE HORN DOES NOT WORK, AND THE WINDSHIELD WIPERS DO NOT WORK (IT DOES RAIN IN PHOENIX SOMETIMES). WE HAD TO REPLACE THE POWER WINDOW MOTOR IN THE DRIVERS DOOR. THIS IS THE FIRST 6 OF 15 PROBLEMS WITH THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882085March 5, 2001
VEHICLE SPEED CONTROL
VEHICLE PARKED WITH ENGINE RUNNING ACCELERATED ON ITS OWN AND HIT A TREE.$ 3000 DAMAGE. CHRYSLER REFUSED TO HONOR WARRANTY, SAID NOTHING WRONG WITH VEHICLE. YET DEALER FOUND ELECTRICAL PROBLEM, COMPUTER NEEDED TO BE RESET. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#741880March 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560040March 2, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
WINDSHILED WIPER SWITCH FAILED RESULTING IN POOR VISIBILITY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741812March 2, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE BEEN TOLD OF MANY OTHER CARAVAN TRANSMISSIONS THAT ARE FAILING WITHIN 70000 TO 80000 FILE RANGE. MY EXTENDED WARRANY EXPIRED AT 75000 AND CHRYSLER IS NOT ASSISTING IN PAYMENT OF REPLACEMENT TRANSMISSION. THIS REQUIRES FULL REPLACEMENT OF TRANSMISSION THOUGH I HAVE DONE ALL WARRANTY WORK AT 7500 MILE INTERVALS *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741823March 2, 2001
VEHICLE SPEED CONTROL:CRUISE CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
1. TRANSMISSION SOLENOID BODY LOCKS TRANSMISSION IN DRIVE/2/1 RANGE. (THE TRANSMISSION CANNOT BE SHIFTED TO NEUTRAL, REVERSE OR PARK WITHOUT A GREAT AMOUNT OF FORCE.) DISCONNECTING THE BATTERY RESETS THE CONTROLS AND ALLOWS THE GEARS TO BE CHANGED NORMALLY FOR A MONTH OR SO. 2. IDLE AIR CONTROL MOTOR STICKS IN THE OPEN POSITION, CAUSING THE ENGINE TO IDLE AT A HIGH RPM (1000 TO START WITH, MORE IF NOT REPLACED RIGHT AWAY). THIS MAKES STOPPING THE VEHICLE MORE AND MORE DIFFICULT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560248March 1, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AXLE ASSEMBLY
THE VEHICLE HAS HAD CONTINUED PROBLEMS WITH THE ENGINE, SEVERAL REPAIRS HOWEVER THE ENGINE CONTINUES TO LEAK. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741770March 1, 2001
CHILD SEAT
RIGHT SIDE SHOULDER HARNESS OF INTEGRAL CHILD SEAT SUDDENLY STOPPED WORKING AND WOULD NOT RETRACT PROPERLY. BROUGHT IMMEDIATELY TO DODGE DEALER, WHO TOOK OFF THE BACK OF THE SEAT TO SEE IF THE PROBLEM WAS SOMETHING SIMPLE LIKE A TWISTED SEAT BELT. I WAS TOLD IT WAS NOT RETRACTING PROPERLY WHICH HAPPENS WITH SEAT BELTS. THE REPAIR WOULD INVOLVE THE PURCHASE OF A $710 CHILD SEAT MODULE FROM DODGE PLUS AT LEAST AN HOUR OF LABOR. MY VAN HAD 500,500 MILES, 500 OVER THE EXTENDED WARRANTY, AND WAS PURCHASED AS A DEMO. DODGE TOLD THE DEALER THAT THEY WOULD PAY HALF OF THE $710 AFTER I COMPLAINED I COULD PURCHASE A CHILD SEAT FOR MUCH LESS. I HAVE MOVED MY 18-MONTH-OLD TO THE OTHER SIDE, BUT I WONDER IS IT SAFE? WILL IT RESTRAIN PROPERLY DURING AN ACCIDENT? WHAT IF THE OTHER SIDE ALSO SPONTANEOUSLY STOPS WORKING WHEN WE ARE OUT, I HAVE NO OTHER IN THE VAN. I NEED TO KNOW ABOUT THEIR SAFETY. I WAS REALLY HAPPY WITH THESE SEATS UP UNTIL NOW, BUT I NEVER REALIZED HOW QUICKLY THEY COULD FAIL AND HOW COST PROHIBITIVE REPAIR WOULD BE. ANY INFORMATION YOU COULD PROVIDE, I WOULD APPRECIATE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881846March 1, 2001
UNKNOWN OR OTHER
PLEASE PROVIDE INFORMATION REGARDING SPECIFIC TECHNICAL DESIGN FLAW THAT MAY HAVE FOUND TO BE PRESENT IN MAKE/MODEL/YEAR OF VEHICLE. NO SAFETY DEFECT LISTED IN SUMMARY AND NO PROPER FAULT COMPONENTS LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741683February 28, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
A LEAK WAS DISCOVERED IN THE FUEL TANK ASSEMBLY AT THE POINT WHERE THE FUEL FILLING TUBE CONNECTS TO THE FUEL TANK. UPON NOTICING THE LEAK, I CONTACTED THE DEALERSHIP WHERE I PURCHASED THE VEHICLE ABOUT 3 MONTHS PRIOR. THEY REPLACED THE ENTIRE FUEL TANK ASSMBLY AS WELL AS A SEAL. I FEEL THAT THIS FAILURE IS A MANUFACTURER DEFECT BECAUSE THE VEHICLE IS IN OTHERWISE EXCELLENT CONDITION AND THERE WAS NO PHYSICAL DAMAGE OF ANY KIND TO THE FUEL TANK ASSEMBLY THAT COULD HAVE CAUSED SUCH A FAILURE. THIS IS A SERIOUS SAFETY/FIRE HAZARD AND WE ARE FORTUNATE THAT THE LEAK WAS DISCOVERED BEFORE ANY FIRE OR INJURIES OCCURRED. I DO NOT FEEL THAT I SHOULD HAVE BEEN RESPONSIBLE FOR PAYMENT TO REPAIR THIS TYPE OF DEFECT. I HAVE CONTACTED DAIMLER CHRYLSER CORPORATION AND THEY CURRENTLY HAVE NO RECALL INFORMATION ON MY VEHICLE. HOWEVER, I DID FIND A RECALL ON THE 1996 DODGE CARAVAN WITH A SIMILAR PROBLEM. THE CAMPAIGN NUMBER WAS 98V18500. I WOULD APPRECIATE ANY ASSISTANCE YOU CAN PROVIDE IN THIS INVESTIGATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881792February 28, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE SHUTS DOWN COMPLETELY FROM TRANSMISSION. VEHICLE WILL START BACK UP, BUT WILL NOT GO FASTER THAN 30-40MPH. BEFORE WHEN TRANSMISSION WAS CHANGED VEHICLE WOULDN'T GO FASTER THAN 10MPH. DEALER KEPT REBUILDING TRANSMISSION, AND CONSUMER HAD TO PAY OUT OF POCKET TOO OFTEN TO REPAIR TRAMNSMISSION AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881808February 28, 2001
SEATS
WAS DRIVING & WAS MAKING A LEFT HAND TURN WHEN ANOTHER VEHICLE HIT REAR PASSENGER'S SIDE BEHIND WHEEL WELL. UPON IMPACT, REAR BACK BUCKET SEAT BECAME DISLODGED FROM SEAT TRACT. CHILD SEAT WITH CHILD IN IT WAS RECLING BACKWARDS. MANUFACTURER INDICATED PROBLEM WAS RIVER'S FAULT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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