Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10019106May 22, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
AT APPROX. 59,000 MILES, THE TRANSMISSION ON OUR 2001 DODGE GRAND CARAVAN STARTED LURCHING AND SLAMMING WHEN YOU PUT IT IN GEAR. AFTER ONLY 1 1/2 DAYS OF MINOR OCCURRENCES, BEFORE WE COULD HAVE THE CAR LOOKED AT, THE TRANSMISSION COMPLETELY LOCKED UP. FORTUNATELY, MY HUSBAND WAS ABLE TO GET IT INTO GEAR TO GET IT OUT OF THE STREET, BUT IT WOULD NOT GET INTO GEAR AT ALL AFTER THAT. WE HAD TO TOW IT. WE ARE NOW HAVING TO PAY $2000 TO REBUILD THE TRANSMISSION. THIS IS OUR ONLY CAR FOR CARRYING OUR TWIN TODDLERS, AND THIS IS THE SECOND CHRYSLER VEHICLE WE HAVE OWNED THAT HAS HAD TRANSMISSION FAILURE BEFORE 70,000 MILES. MY BEST FRIEND ALSO HAD TO GET RID OF A CHRYSLER LEBARON WITH THE EXACT SAME ISSUE. THERE IS A SYSTEMATIC PROBLEM WITH CHRYSLER TRANSMISSIONS, AND IT IS A KNOWN DEFECT THAT IS SOLD TO CONSUMERS. IF WE HAD BOUGHT THIS VAN NEW INSTEAD OF 1 YEAR OLD, I WOULD BE FINDING A LEMON LAW ATTORNEY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021549May 21, 2003
TIRES
NAR 05/21/2003 *MR MICHELIN MX4 P215/60R17 TIRES. 3 TIRE FAILURES WITHIN 12 MONTHS DUE TO ROAD HAZARDS. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019043May 21, 2003
SEAT BELTS
I AM VERY DISAPPOINTED WITH CHRYSLER'S STANCE ON THE GEN3 SEAT BELT. EVEN IF THEY DON'T RECALL IT, THEY SHOULD GIVE ME THE OPTION TO PAY FOR THE FIX ON MY OWN. I URGE THE NHTSA TO FORCE A MOVE BY CHRYSLER. I GUESS IT WILL TAKE ONE OF THEIR OWN CHILDREN TO DIE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020317May 21, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 45-50 MPH THE CONSUMER HEAR A LOUD BANGING NOISE. THE CONSUMER PULLED AND TURNED OFF THE ENGINE. WHEN THE VEHICLE WAS RESTARTED IT BEGAN MAKING A LOUD NOISE. IT WAS LATER DETERMINED THAT THE TRANSMISSION HAD TO BE REPLACED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020252May 21, 2003
INTERIOR LIGHTING
THE CONSUMER WAS UNABLE TO READ THE FUNCTIONS ON THE INSTRUMENT PANEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018963May 20, 2003
SEAT BELTS:REAR/OTHER
WE HAVE A DODGE GRAND CARAVAN WITH GEN3 SEAT BELTS AND HAVE HAD THEM COME UNBUCKLED SEVERAL TIMES WHEN USING A CHILD SAFETY SEAT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018907May 19, 2003
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
THE FUEL GAUGE WAVERS AFTER FILLING UP. WHEN THERE IS LESS THAN HALF A TANK OF GAS IN CAR, THE GAUGE READS CORRECTLY. BUT WHEN FULL, THE GAUGE GOES FROM EMPTY TO FULL CONSTANTLY AND THE BELL "DINGS" WHEN THE NEEDLE GETS TO EMPTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020116May 19, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE TRANSMISSION SHIFTED ITSELF INTO NEUTRAL UNTIL THE SPEED DECREASED AND THEN IT AUTOMATICALLY DEFAULTED INTO 2ND GEAR. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020027May 16, 2003
STRUCTURE:BODY:DOOR
THE VEHICLES SLIDING DOORS DID NOT WORK PROPERLY. THE DEALER HAS INSPECTED IT THREE TIMES BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019454May 15, 2003
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:IGNITION
THE IGNITION LOCKED, OVERHEATED AND WOULD NOT SHUT OFF, AND THE SIDE DOOR HAD COME OPEN WHILE THE VEHICLE WAS IN MOTION. IN AN ATTEMPTED TO SHUT THE VEHICLE DOWN, THE CONSUMER REACHED FOR THE COIL WIRE AND THE WARPED SEAL GAVE AWAY AND BURNED THE CONSUMER'S HANDS AND FACE. SCC *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10018668May 14, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
WIPERS NOT WORKING ON 1999 DODGE CARAVAN. SURFING THE WEB AND SAW MANY RELATED ISSUES TO THIS PROBLEM. IT APPEARS THERE WERE ENOUGH REPORTS TO REQUEST A RECALL. I CONSIDER THIS SERIOUS ISSUE DUE TO ROAD CONDITION WHEN THE WIPERS ARE NEEDED AND THE VISION IMPACT ALSO. IT ALSO APPEARS THAT CHRYSLER/DODGE IS AWARE OF A PROBLEM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018734May 14, 2003
CHILD SEAT, SEAT BELTS:REAR/OTHER
I HAVE A 2003 DODGE GRAND CARAVAN SE WITH THE MIDDLE CHILD BENCH SEATS. MY 4 YEAR OLD SON PUT HIS JUICE CUP DOWN BETWEEN HIM AND THE INFANT SEAT BUCKLED NEXT TO HIM. THE JUICE CUP HIT THE SEAT BELT RELEASE FOR THE INFANT SEAT AND RELEASED IT. THIS IS VERY DISTURBING THAT THIS CAN HAPPEN. IF I HADN'T HEARD THE CLICK OF THE RELEASE , I WOULD NOT HAVE KNOWN MY 4 MONTH OLD DAUGHTER WAS UNPROTECTED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019619May 12, 2003
SUSPENSION
THERE WAS RUST ON BOTH SIDES OF THE TOWER WHICH HELD THE SPRING ASSEMBLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE TOWER CAN BE WELDED TO FIX THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018571May 12, 2003
FUEL SYSTEM, GASOLINE
GAS GAUGE SHOWS ERRATIC FUEL LEVEL - CAN END UP EMPTY BECAUSE OF FALSE READING SIMILAR TO NHTSA RECALL NO. 97V194 CHRYSLER CAMPAIGN NO. 755. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018498May 10, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE DRIVE BELT CAME PARTIALLY OFF WHILE DRIVING. THE BELT SHREDDED AND THEN CAME OFF COMPLETELY. THE BELT WAS REPLACED 6000 MILES AGO. IT WAS A WET DAY OUTSIDE (LIGHT RAIN). *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018479May 9, 2003
SEATS:FRONT ASSEMBLY:RECLINER
PASSENGER SEAT BACK BROKE FOR NO REASON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018336May 7, 2003
ELECTRICAL SYSTEM
I HAVE TAKEN VEHICLE TO THE DEALER 7 TIMES TO FIX ELECTRICAL ISSUES. WHEN HEADLIGHTS ARE ON DASH FUNCTIONS CRASH, LOCKS DON'T WORK, WIPERS DON'T WORK, CHECK ENGINE LIGHT ON. DEALER HAS REPLACED FUSES, RE-WIRED, REPLACED BODY CONTROL MODULE. DEALER IS UNABLE TO RESOLVE PROBLEM. NOW DEALER ADVISES THAT IN ORDER TO FIX THE PROBLEM, IT WILL REQUIRE 3 ELECTRICAL HARNESSES, COSTING $3000! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017108May 6, 2003
AIR BAGS:FRONTAL
ON 04-26-2003 MY FAMILY AND I WERE LEAVING THE DETROIT METRO AIRPORT PARKING GARAGE. WE HAD JUST LEFT OUR PARKING SPOT WHEN WE PASSED OVER WHAT I ASSUMED WAS A SPEED BUMP GOING APPROXIMATELY 5 MPH HEADING TOWARD THE TICKET BOOTH WHICH WAS JUST AHEAD. AS WE PASSED THIS SPEED BUMP OUR AIR BAGS SPONTANEOUSLY DEPLOYED FOR NO APPARENT REASON. THERE IS NO DAMAGE TO OUR VEHICLE THAT WOULD JUSTIFY THE AIR BAGS GOING OFF AS THEY DID. WE HAVE INFORMED OUR DEALERSHIP OF THIS PROBLEM, AS WE FEEL THAT THE AIR BAGS ARE FAULTY, AND THEY ALSO AGREED AT THAT TIME THAT THERE WAS NO CAUSE FOR THE AIR BAGS TO DEPLOY. I SPOKE TO THE SERVICE MANAGER, [XXX] AT THE M-59 DODGE DEALER WHO SAID THAT WE WOULD BE CONTACTED AND THE MATTER INVESTIGATED. I SPOKE TO A [XXX]. , WITH THE CHRYSLER INVESTIGATIONS DEPT WHO STATED TO ME THAT THEY DETERMINED THAT THE AIR BAGS DEPLOYED FROM IMPACT WITH A SPEED BUMP AND NO FURTHER ASSISTANCE WOULD BE FORTHCOMING. WE FEEL THAT THIS SHOULD BE LOOKED AT AS A POSSIBLE PROBLEM IN THE AIR BAG SYSTEM AND AT THE LEAST HAVE THE CAR FIXED, AS OUR DASH BOARD IS ALL TORE APART AT THIS TIME, MAKING THE CAR VIRTUALLY UNDRIVABLE. WE HAVE MAJOR CONCERNS ABOUT WHAT HAPPENED AS THIS COULD POSSIBLY HAVE BEEN A WORSE SITUATION IF WE HAD BEEN DRIVING HIGHWAY SPEEDS AND PASSED A BUMP OR HIT A POT HOLE AND THESE BAGS HAD DEPLOYED,CAUSING LOSS OF CONTROL AND A POSSIBLE ACCIDENT/FATALITY. THE VEHICLE INVOLVED IS A 1997 DODGE GRAND CARAVAN, VIN # [XXX]. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10017726May 6, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING, THE CONSUMER HEARD A LOUD NOISE AND FOUND THE TRANSMISSION FLUID RUNNING OUT. THE SERVICE DEALER STATED THAT THE PROBLEM WAS THE DIFFERENTIAL PIN HAD WORN LOOSE, AND FOUR HOLES WERE IN THE HOUSING. (MODEL/SPORT). *MR *SCC *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018155May 5, 2003
STEERING
NHTSA #02-V-293-000. ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS. CONSUMER HAS THE SAME PROBLEM. A RECALL HAS BEEN ISSUES ON SIMILAR MAKES AND MODELS. HOWEVER THIS VEHICLE IS NOT INCLUDE DUE THE VIN#. *MM *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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