Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10022693June 9, 2003
INTERIOR LIGHTING
NO LIGHT IN THE LEFT SIDE OF THE INSTRUMENTAL PANEL MAKE SIT DIFFICULT TO SEE AT NIGHT TIME. DEALER HAS INSPECTED VEHICLE, AND COUDL NOT DUPLICATE OR CORRECT THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021198June 7, 2003
SUSPENSION, SERVICE BRAKES, HYDRAULIC
I RECENTLY PURCHASED A 2002 DODGE GRAND CARAVAN SPORT 3.3 LITER,18,000 MILES ON ODOMETER WHEN PURCHASED,VEHICLE WANTS TO PULL TO RIGHT, AND BRAKES PULSATE WHEN APPLIED. NOTIFIED DODGE DEALERSHIP WHERE PURCHASED, (LEE DODGE,WEST BROOK,MAINE) BROUGHT VEHICLE BACK FOR SERVICE AND WAS TOLD "THEY" COULD NOT DUPLICATE PROBLEM????? I TOLD THEM I FELT VEHICLE WAS OUT OF ALIGNMENT,THEY SUPPOSEDLY DID THE ALIGNMENT,AND VEHICLE STILL PULLS TO RIGHT! AT THIS POINT THEY HAD A TECH. GO WITH ME,THE TECH EXPLAINED THAT HE FELT IT WAS THE CROWN OF THE ROAD, I HAVE DRIVEN PLENTY OF VEHICLES OVER THE COURSE OF MY LIFE AND I AM AWARE OF A ROAD CROWN, BUT THIS IS COMPLETELY UNACCEPTABLE, SOMETHING IS WRONG WITH THIS MINI VAN, AND ALL THE DEALERSHIP WANTS TO DO IS PATRONIZE ME!!! I HAVE MADE ANOTHER CALL TO LEE DODGE AND TOLD THEM THAT I WILL BE BRINGING THIS BACK TO THEM AND THEY HAD BETTER GET IT RIGHT THIS TIME! PS AND SINCE MY PREVIOUS VISIT I NOW HAVE A VIBRATION IN MY STEERING WHEEL UPON SLOW MOVING TURNING,THEY SAY THEY WILL ALSO LOOK INTO THIS.....................IS ANY ONE ELSE EXPERIENCING THESE TYPES OF PROBLEMS??? PLEASE HELP, I JUST BOUGHT THIS VEHICLE FOR MY WIFE AND 3 KIDS, AND I SURE DO WANT TO BE CERTAIN ITS A SAFE VEHICLE! I HAVE ONLY HAD THIS VEHICLE 10 DAYS!! PURCHASED ON 5-28-03 DEALER WAS NOTIFIED 1 AND A HALF DAYS LATER OF THESE PROBLEMS..............*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021121June 5, 2003
STRUCTURE:BODY
THE STRUT MOUNTS THOROUGHLY RUSTED AND SEPARATED FROM THE BODY WHICH THEN CAUSED A DRIVING HAZARD. SEVERAL MECHANICS HAVE STATED THAT THIS HAS BEEN A MOST COMMON OCCURRENCE AMONG THE CHRSYLER/DODGE MINI-VANS OF 1996. CHRYSLER WILL NOT EXTEND GOOD WILL OR ASSISTANCE EVEN THOUGH THE FAULT LIES WITH THEM IN ITS POOR DESIGN THAT WAS SOON AFTER REVAMPED. WHAT IS REALLY DISTRESSING IS THAT CHRYSLER RAISED THE COST OF THE STRUT MOUNTS RECENTLY, WHICH ARE DEALER PARTS ONLY, BY ABOUT 84% AS THEY REALIZE MORE AND MORE CONSUMERS NEED TO MAKE THIS EXPENSIVE REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021039June 4, 2003
AIR BAGS
CLOCK SPRING ASSEMBLY FAILURE - AIRBAG WARNING LIGHT CONTINUOUSLY ON. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022154June 3, 2003
SUSPENSION:FRONT:MACPHERSON STRUT
FRONT RIGHT SIDE STRUTS ARE RUSTING OUT. THIS RESULTS IN SUSPENSION AND STEERING LOSS. CAUSE UNKNOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020838June 1, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPETINE BELT HAS SHREDDED TWO TIMES IN THE LAST TWO MONTHS. A SMALL SECTION OF THE BELT ON THE INNER SIDE NEXT TO THE ENGINE APPEARED TO HAVE BEEN CUT, BOTH TIMES THIS OCCURRED THE DAMAGE WAS THE SAME. VEHICLE HAD 99,000 MILES AND WAS WELL MAINTAINED. THIS EVENT NEVER OCCURRED UNTIL THE VEHICLE WAS OVER 95,000 MILES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020852June 1, 2003
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR BOLT BROKE IN ENGINE BLOCK, CAUSING STRESS ON TIMING CHAIN/ALTERNATOR BRACKET FROM SERPENTINE BELT THUS BREAKING BRACKET, CAUSING BELT TO COME OFF. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020736May 30, 2003
STRUCTURE:BODY:DOOR
CRACK IN SEAM SEAL ON ALL FOUR DOORS OF 2003 DODGE GRAND CARAVAN. VEHICLE LESS THAN ONE MONTH OLD. EACH CRACK IS ABOUT TWO INCHES LONG AND AN EIGHTH INCH WIDE. WATER PATH TO INTERNAL FRAME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021521May 30, 2003
AIR BAGS
THE VEHICLE AIR BAG CLOCK SPRING FAILED PRIOR TO RECALL NOTIFICATION (NOTIFICATION # B24). THE CONSUMER REQUESTED REIMBURSEMENT BUT HAS NOT RECEIVED AND CORRESPONDENCE FROM THE MANUFACTURER. *MR *SCC *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020774May 30, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2001 DODGE GRAND CARAVAN SPORT DRIVERS SIDE WINDOW. WINDOW REGULATER IS FAULTY CAUSING THE POWER WINDOW TO OPERATE VERY SLOW, AND SOME TIMES STOPING IN ONE PLACE ALL TOGETHER AND TO WORK ONE TIME AND NOT THE NEXT! CAUSING GREAT RISK FOR CHILDREN! THEY COULD GET A ARM HEAD ECT.. COUGHT AND THE WINDOW, WITH THE REGULATOR TO DECIDE IF IT WANTS TO WORK OR NOT IN ORDER TO PUT THE WINDOW UP OR DOWN! CONSIDERING THIS IS A FAMILY VAN I THINK THIS IS A GREAT RISK TO CHILDREN OR ADULTS !! I COMPLANIED TO THE DEALERSHIP RUSS DARROW GROUP IN APPLETON WISCONSIN BACK IN JAN 2003 OF THE PROBLEM, WITH NO COMPLIANCE, RUSS DARROW GROUP TOLD ME THAT THE WINDOW NEEDED TO STOP WORKING ALL TOGETHER , THAT IT IS NORMAL TO WORK SLOWLEY. NOW THAT MY VAN IS OUT OF WARRANTY THEY TOLD ME THER IS NOTHING THAT THEY CAN DO ABOUT IT! AFTER DOING SOME RESURCH I TALKED WITH CHRYSLER HEADCORDERS AND THEY TOLD ME THAT MY VAN WAS A CANADA BUILT VAN AND THAT THEY COULD NOT HELP ME! DEALSHIP DID NOT TELL ME THAT WHEN YOU BUY A CANADA CAR THAT YOU MAY HAVE PROBLEMS IS THE US FOR REPAIRS INCLUDING RECALLS! IS THEY ANY THIG THAT CAN BE DONE ABOUT THIS PROBLEM AND WHAT ARE THE LAWS IN WISCONSIN? THANK YOU DEBBIE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021852May 29, 2003
AIR BAGS:FRONTAL
WHILE TRAVELING 5 MPH AND WITHOUT ANY INDICATION FRONTAL AIR BAGS DEPLOYED. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020702May 29, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
1ST DATE OF TRANSMISSION REPLACEMENT WAS IN APRIL 1999. STUCK IN SECOND GEAR. STILL UNDER WARRANTLY, STILL HAD TO PAY DEDUCTIBLE. MILEAGE WAS 35,000. NOW 2ND TRANSMISSION REPLACEMENT AT 96,000 STRANDED ON THE FREEWAY WITH MY CHILDREN IN THE CAR. TRANSMISSION STUCK AND LEAKING FLUID. WAS NOT DRIVEABLE. FOR A WOPPING COST OF $2700.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021873May 29, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING TRANSMISSION STARTED SLIPPING AND MAKING A LOUD STREAKING NOISE. DEALER IS AWARE OF PROBLEM, PLEASE FILL IN ADDITIONAL INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020645May 28, 2003
STRUCTURE:FRAME AND MEMBERS
MY 1996 DODGE GRAND CARAVAN HAS A LEFT FRONT STRUT TOWER THAT IS CRACKED AROUND THE TOP WHERE THE SPRING SITS. THERE ISN'T A SPOT OF RUST OR STRUCTURAL DAMAGE ON THIS VEHICLE EXCEPT THAT STRUT TOWER. FROM MY DISCUSSION WITH A CHRYSLER BODY SHOP MANAGER, IT APPEARS THAT THEY HAD A PROBLEM WITH THESE STRUT TOWERS. I THINK THIS IS A SAFETY RISK BECAUSE IF ONE OF THESE LETS GO AT HIGHWAY SPEED, IT WILL IMMEDIATELY IMPACT STEERING AND DRIVEABILITY POTENTIALLY LEADING TO A CRASH. I KNOW MY WAY AROUND A CAR SO I WAS ABLE TO SPOT THIS PROBLEM AND RECOGNIZE THE POTENTIAL DANGER. I THINK WITH MOST DRIVERS THIS PROBLEM WILL GO UNRECOGNIZED AND THAT IS WHY I AM WRITING YOU TODAY. PLEASE GET THE WORD OUT. I CALLED CHRYSTER AND REGISTERED A COMPLAINT, BUT I DON'T EXPECT THEM TO INFORM ANYONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021774May 28, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
BRAKE SHOES ARE COMPLETELY WORN OUT WITH ONLY 17,500 MILES ON VEHICLE. *TT *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020573May 27, 2003
SUSPENSION:FRONT:SPRINGS:TORSION BAR
SWAY BAR LINKS WORN OUT AT 40K MILES. WARRANTY DOES NOT COVER THIS PART BECAUSE THEY CLAIM IT IS NORMAL WEAR. DEALER STATED THAT HE HAS 15 PAIRS A WEEK IN HIS FACILITY BEING REPLACED AT A COST OF $289.00 PER CAR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021629May 27, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 60 MPH THE AUTOMATIC TRANSMISSION FAILED AND FORCED THE CONSUMER TO PULL OFF THE ROAD. *NLM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020583May 27, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE - RETURNED THE VEHICLE TO DEALER FOR WARRANTY SERVICE. DEALER DIAGNOSED PROBLEM, REMOVED TRANSMISSION, AND OVERHAULED THE TRANSMISSION REPLACING THE FRONT PUMP, SEALS AND FLUID. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020472May 23, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 55 MPH THE TRANSMISSION BLEW. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020487May 23, 2003
STEERING
WHILE DRIVING THROUGH WATER THE VEHICLE WILL LOST STEERING ABILITY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan