Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11488390October 7, 2022
UNKNOWN OR OTHER
Buzzing sound when passenger side sliding door should unlock after removing key from dash (actuator failed/failing), door stays locked. The vehicle was not taken to a dealer to be inspected. The manufacturer was not informed of this common failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488437October 7, 2022
ENGINE, ELECTRICAL SYSTEM
My cars engine light came on. First I thought it’s was after a fill up of gas. Then it went off. Days later I went to go home from work and the car just wouldn’t start. I had to have it towed- the mechanic stated it’s always a problem em with dodge caravans it’s the engine. I towed it to my normal mechanic which replaced the battery and lo and behold engine light is on. Took it to the dodge dealership and it’s a cylinder head that needs to be replaced. This car is 4 years old, just at 75,000. In the ordinal owner and maintenances as suggested by manufacturer. This is unsafe and I cannot drive my children around in this vehicle. This is a known issue with these. My mechanic had another one in his shop with the same issue, but only 45,000 miles. I cannot drive this car, as it will continue to crack and cash a fatality with my children in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488204October 6, 2022
POWER TRAIN
The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, she heard a screeching sound near the front passenger’s side tire before the vehicle hesitated and then stalled. The contact stated that she placed her foot on the accelerator pedal but the engine failed to engage. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The dealer and manufacturer were notified of the failure and confirmed there were no recalls affiliated with the VIN and no further assistance was provided. The failure mileage was approximately 34,137.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488256October 6, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The driver side sliding read door is stuck in the lock position. The door is unable to be opened manually in case of an emergency. This is a known problem with these vans and it is a safety issue. To fix this problem a part needs to be replaced, the "door lock actuator", which is costly. This should be fixed by the manufacturer as it can be dangerous if my family is stuck because of an accident and there is no way to force the door open. This problem could also happen to the sliding door. I have small children and I worry about this issue. My van only has 64,000 miles and I bough the vehicle used just six months ago. Prior to the failure the door would make a buzzing sound and seem to struggle to close. There should at least be a way to operate the door manually for safety reasons and that is not the case. This is dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487948October 5, 2022
ELECTRICAL SYSTEM
While driving all electrical systems fail, warning lights flash on and off, power steering and brakes fail, all lights go out. If I do not pull over and turn the car off as soon as it starts, I will stall out in the middle of the road. This has been happening for months and every mechanic I take my car to states everything tests fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488059October 5, 2022
POWER TRAIN
The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving at various speeds and coming to a complete stop, the vehicle would shut off. The check engine warning light was illuminated. The contact stated that the vehicle would restart, however, the vehicle would stall when driving from the complete stop at higher speed. The contact stated that he would shift into neutral (N) while at a complete stop and would then drive at approximately 15 MPH to prevent the vehicle from stalling. The vehicle was taken to two different independent mechanics who diagnosed that the torque converter needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487820October 4, 2022
POWER TRAIN
THE Transmission Loses Hydraulic Pressure, THE Vehicle MAY Lose Motive Power, Increasing THE Risk OF A Crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487845October 4, 2022
POWER TRAIN
My elderly mother drove into her bank ATM and put van in park. After finishing transaction, she proceeded to put van in drive mode. It would not go forward. She then had to put it into Reverse mode (which did work) and drive backwards, she ended up in the street with her hazard lights on. A police officer noticed she was in a predicament and instructed my mom to drive in reverse into the bank parking lot. If the officer would not have been there; it’s possible she would have been in a wreck with another vehicle or building/structure. She van was towed by tow truck to her house. We are currently trying to get the van to the dealer to find out what happened. I have seen that her current model year for her van, have been recalls due to similar situations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487879October 4, 2022
ENGINE
The contact owns a 2014 Dodge Grand Caravan. The contact stated that the check engine warning light illuminated and the vehicle would shake while idling. The vehicle was initially taken to an independent mechanic where both the spark plugs and ignition coils were replaced; however, the failure persisted. The vehicle was then taken to a dealer and the mechanic discovered that there was a misfire in cylinder #2 which had led to engine failure. The manufacturer was notified of the failure and the contact was informed that an investigation into the failure would be forthcoming. The vehicle was not repaired. The failure mileage was 99,924.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487576October 3, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Power control module or Totally Integrated Power Module(TIPM) is giving multiple faulty codes. Car would not turn off(even when key is taken off) some times can not be put into gears. I'm afraid and concerned that vehicle could derail and not respond correctly. Veicle has been inspected by mechanics but failed to locate problem. An schedule has been made at Dodge dealership for Octuber 10. They will charge $160 just to inspect. Vehicle VIN # not included in the recalls with the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487530October 2, 2022
ELECTRICAL SYSTEM
every time I unlock the door or lock it it makes this loud buzzing noise,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487386October 1, 2022
ENGINE, STEERING, SERVICE BRAKES
While driving at any speed there is a loss of power, and steering and brakes lock up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487398October 1, 2022
ELECTRICAL SYSTEM
Vehicle was locked and off in the garage, which is underneath my home. Transmission was in park and the emergency brake was set. I was in the room directly above the garage. The key was in my front pants pocket and I inadvertently pressed some combination of the buttons on the key and the vehicle started. I had to go downstairs into the garage, unlock the vehicle, insert the key and turn off the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487222September 30, 2022
UNKNOWN OR OTHER
Rear passenger door makes a very loud buzz noise when locked or unlocked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487018September 29, 2022
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while his wife was driving at various speeds, there was an abnormal whining sound coming from the vehicle. There was no warning light illuminated. The contact's wife also stated that the vehicle would hesitate upon depression of the accelerator pedal. The contact had taken the vehicle to an independent mechanic who informed him that the front fuel pump in the transmission needed to be replaced. The dealer and the manufacturer had been notified of the failure and informed him that his vehicle was not included in NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not repaired. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487025September 29, 2022
UNKNOWN OR OTHER
Sliding door power lock actuator failure. A buzzing sound is heard when locking and unlocking the doors of the vehicle. The locking mechanism of the vehicle is failing to properly lock and unlock the rear sliding doors. A nhtsa bulletin (attached) has already been issued for this issue covering certian 2015 to 2017 Dodge Grand Caravans. My vehicle is a 2017 model with the affected door lock actuators. Upon contacting FCA I was informed my vehicle does not show this extended warranty covering this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487057September 29, 2022
STRUCTURE:BODY
Left side passenger door stuck and will not open. Minivan was manufactured 12-2017 according to door sticker information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486655September 27, 2022
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
The contact owns a 2017 Dodge Grand Caravan. The contact stated the driver's side and passenger’s side sliding side doors and locks failed to lock as designed. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised him to have the vehicle diagnosed. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486743September 27, 2022
ELECTRICAL SYSTEM
Passenger sliding door buzzing and locking shut, creating a major safety issue not being able to get out quickly in an emergency. The door actuator on same year grand caravans were affected according to NHTSA recent probe. Chrysler is repairing those with inoperable doors, but my vin is not included in the 2022 bulletin! I have the same year van and same problem. The sliding door components are supposed to last the life of the vehicle and not break or jam doors within 4 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485831September 22, 2022
STRUCTURE:BODY
Passenger side sliding door will not open, either manually or electrically.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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