Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10020004July 28, 2003
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
WHEN THE CONSUMER CLOSED THE REAR HATCH THE HINGE ON THE UPPER RIGHT CAME OFF. UPON FURTHER INVESTIGATION IT WAS DISCOVERED THAT THE BOLT HAD BROKEN IN HALF AND ONE HALF OF THE BOLT WAS STILL ATTACHED TO THE DOOR WHILE OTHER HALF FELL TO THE GROUND. THE PRESSURIZED MECHANISM WAS LOCKED IN THE OPEN POSITION AND IN ORDER TO CLOSE THE DOOR THE CONSUMER HAD NO CHOICE BUT TO PUNCTURE THE ROOF. *NLM *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029296July 27, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
1998 DODGE GRAND CARAVAN: MASSIVE TRANSMISSION FAILURE. THE SHAFT OF A PIN EXTENDING INTO THE CORE (SORRY IF I HAVE THE TECHNICAL DETAILS WRONG) SHEERED OF COMPLETELY AND DESTROYED THE ENTIRE TRANSMISSION AT AROUND 50,000 MILES. SHORTLY AFTER THE FAILURE WHEN THE VEHICLE WAS FIRST BEING LOOKED AT BY MY MECHANIC, THE TRANSMISSION "LOCKED UP", MEANING THE VEHICLE COULD NOT BE STARTED OR MOVED. THE REASON I AM REPORTING THIS IS BECAUSE MY MECHANIC INDICATED THAT HAD THIS "LOCK UP OCCURRED" AT THE WRONG TIME AND PLACE THAT THERE IS GOOD CHANCE MY WIFE (WHO DRIVES THIS VEHICLE DAILY) AND MY CHILDREN (WHO RIDE IN THIS VEHICLE DAILY) WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED. I HAVE DIGITAL PICTURES SHOWING THE FAILURE AND DAMAGE INSIDE OF THE TRANSMISSION, AND MY MECHANIC IS AVAILABLE TO PROVIDE ANY FURTHER TECHNICAL DETAILS OR INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029216July 25, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, STEERING:HYDRAULIC POWER ASSIST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
SERPENTINE BELT SLIPPED OFF OF IDLER PULLEY. BELT WRAPPED AROUND CRANKSHAFT PULLEY, WHICH MADE THE TIMING BELT SLIP. POWER STEERING FAILED, CAUSING MY 18 YEAR OLD SON TO FIND A PLACE TO PULL OVER. ENGINE FAILED DUE TO TIMING OUT OF SEQUENCE.*AK COST TO REPAIR: $460 FOR TIMING BELT REPLACEMENT. BELT FAILED A SECOND TIME. IDLER PULLEY WAS REPLACED FOR $260.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029061July 24, 2003
ENGINE AND ENGINE COOLING:ENGINE
ROCKER ARM PEDISTAL SHEARED OFF CYLINDER HEAD CAUSING INTERNAL ENGINE DAMAGE. MULTIPLE REPAIR CENTERS BELIEVE CAUSE IS DESIGN FLAW OF CYLINDER HEAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030097July 24, 2003
POWER TRAIN:AXLE ASSEMBLY
WHILED RIVING AT NORMAL SPEED FRONT LEFT AXLE BROKE. DEALER NOTIFIED. CONSUMER STATED VEHICLE WAS RUNNING WITHOUT WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029111July 24, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
THE FRONT WINDSHIELD WIPERS ON OUR 1997 DODGE CARAVAN WILL TURN ON BY THEMSELVES. THIS PROBLEM HAS BECOME WORSE OVER TIME. THE LOCAL DEALER BELIEVES THEY CAN FIX THE PROBLEM AT A COST OF $200. THE PROBLEM IS A SAFETY CONCERN AND AN ANNOYANCE AND I BELIEVE CHRYSLER SHOULD COVER THE COST TO REPAIR IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029981July 23, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ENGINE FAILED. DEALER DIAGNOSED THAT ENGINE'S MAIN COMPUTER WOULD NOT FIRE THE #2 AND #5 SPARK PLUGS, RESULTING IN FAILURE. CONSUMER HAS HAD 2 OTHER MAIN ENGINE COMPUTER FAILURES SINCE VEHICLE OWNERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028919July 22, 2003
SERVICE BRAKES, HYDRAULIC:POWER ASSIST, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO BRAKES AT TIMES WHEN THE BRAKE PUMP RUNS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029799July 22, 2003
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
CONSUMER STATES WINDSHIELD WIPERS COME ON WITHOUT WARNING. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029862July 22, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
CONSUMER STATES THAT WHILE DRIVING THE TORQUE CONVERTER "CAME APART" CAUSING THE TRANSMISSION TO FAIL. THE MANUFACTURER OFFERED CONSUMER $500 TOWARD THE TOTAL REPAIR BILL AS A "GOODWILL" GESTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029863July 22, 2003
STEERING:RACK AND PINION
WHILE DRIVING, THE RACK AND PINION FAILED CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE'S STEERING NARROWLY AVOIDING A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029864July 22, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHILE DRIVING, THE AIR BAG WARNING LIGHT ILLUMINATED. DEALER DIAGNOSED THAT THE AIR BAG MODULE AND SENSOR HAD FAILED AND REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029720July 21, 2003
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING AND BRAKES ARE DEPRESED THEY MAKE A LOUD NOISE ,LOCK UP AND HESTIATE TO STOP. DEALESHIP CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028717July 21, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STEERING:HYDRAULIC POWER ASSIST SYSTEM
CAMSHAFT ON 1996 DODGE GRAND CARAVAN FAILED (BROKE INTO TWO PIECES) WHILE DRIVING DOWN THE OHIO TURNPIKE WITH FAMILY (TWO YOUNG CHILDREN) IN THE VAN - FAILURE OF ALL POWER ASSIST AND FOWARD MOTION (OTHER THAN COASTING) WAS IMMEDIATE. THE VEHICLE WAS IN THE MIDDLE LANE AT THE TIME AND IF THE ROAD HAD BEEN BUSIER THE POTENTIAL EXISITED FOR A MAJOR ACCIDENT AND POSSIBLE INJURY/DEATH. THE VEHICLE HAD APPROXIMATELY 98,100 MILES ON IT AT THE TIME (3.3L ENGINE). THIS FAILURE MAY BE RELATED TO CHRYSLER TSB 09-008-01 WHICH DISCUSSES CAMSHAFT FAILURE WITH CAMSHAFT BEARING WEAR. I WOULD LIKE TO SEE DAIMLER/CHRYSLER "STEP UP TO THE PLATE" ON THE POTENTIALLY DANGEROUS SITUATION AND CORRECT THE PROBLEM PRIOR TO THE FAILURE OCCURING. I WILL BE CONTACTING D/C TO PURSUE REIMBURSEMENT FOR THE NEW ENGINE AS AN EVENT LIKE THIS SHOULD NOT OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028642July 20, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
WITHOUT WARNING VEHICLE "LUNGED FORWARD" AND LOST SPEED AND SPEEDOMETER WENT TO "0MPH". VEH WOULD NOT SHIFT OUT OF 1ST OR 2D GEAR. WE ARE MILITARY STATIONED IN GERMANY AND THIS IS OUR OWN VEH. VEH TAKEN TO A LOCAL SHOP THAT HONORS U.S. WARRANTY AND WE WERE TOLD THAT 27 OTHER VANS HAD THE SAME PROBLEM AT THIS TIME AND WERE ALSO WAITING FOR A NEW TRANSMISSION. IT TOOK 6 WEEKS FOR A TRANSMISSION TO BECOME AVAILABLE...OBVIOUSLY A PROBLEM IF THAT MANY OTHER VEHICLES HAD THE SAME PROBLEM AND TOOK THAT LONG TO GET A TRANMISSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028665July 20, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TODAY, WHILE DRIVING OUR DODGE GRAND CARAVAN, MY WIFE APPLIED THE BRAKES. THEY MADE A GRINDING NOISE, AND THE ABS LIGHT CAME ON. THE CAR HAS SLIGHTLY OVER 16,000 MILES AND THIS IS THE THIRD TIME THAT THIS HAS OCCURRED. THE FIRST WAS WHEN THE VEHICLE WAS 9 MONTHS OLD WITH 5 600 MILES ON IT. THE SECOND WAS WHEN THE VEHICLE WAS 23 MONTHS OLD WITH 14,612 MILES ON IT. TODAY, IN LIESS THAN 2 MONTHS AND 2000 MILES IT HAS OCCURRED AGAIN. WE ARE WORRIRED THAT THERE IS A DESIGN DEFECT WITH THE BRAKING SYSTEM ON THIS VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028608July 19, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE HESITATES AS IF STARVING FOR FUEL AND STALLS WHILE TRAVELING,CHECK ENGINE LIGHT STAYS ON UNTIL YOU TURN OFF ENGINE AND RETSTART. TAKEN TO DEALER AND NO TROUBLE CODES FOUND. FUEL PUMP, FUEL FILTER, FUEL INJECTOR O-RINGS, REPLACED. HAS HAPPENED OVER LAST SIX YEARS, SOME 20 TIMES AND DEALER HAS NO CLUE. 125,000 MILES ON ENGINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027314July 15, 2003
SUSPENSION:REAR, SERVICE BRAKES, HYDRAULIC
CONSUMER STATES THAT REAR-END FELT AS IF DRAGGING WHILE DRIVING. DEALER DIAGNOSED THAT PLATE, WHICH COVERS THE BRAKE SYSTEM, IS DEFECTIVE CAUSING WATER TO LEAK INTO THE SYSTEM, RESULTING IN RUSTING. THIS CONDITION CAUSES COMPLETE BRAKE FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028349July 15, 2003
AIR BAGS:FRONTAL
CHRYSLER'S IMPROPER ACTION ON AIR BAG RECALL #02V293000 . WHEN SYMPTOMS APPEARED 2 YEARS PRIOR TO THIS RECALL, THE DEALER REPLACED BOTH THE CLOCK SPRING AND AIR BAG, BASED ON CHRYSLER'S BEST SERVICE INFORMATION. AT THE TIME I COMPLAINED TO A REGIONAL SERVICE REPRESENTATIVE STATING THAT AIR BAGS RARELY GO BAD AND ONLY NEED TO BE REPLACED AFTER ACTIVATION. HE AGREED BY COMPENSATING HALF OF THE TOTAL REPAIR COST. LO AND BEHOLD THIS RECALL SHOWS UP IDENTIFYING THIS SAFETY ISSUE. I SUBMITTED THE PROPER PAPERWORK TO CHRYSLER TO PARTICIPATE IN THE RECALL AND THEY DENIED THE AIR BAG PORTION OF MY REPAIR STATING IT WAS NOT PART OF THE RECALL. I FEEL TOTAL CONSIDERATION SHOULD BE GIVEN TO THE ENTIRE REPAIR AS THIS WAS THEIR ORIGINAL SOLUTION TO THIS SAFETY ISSUE. I FELT MY HANDS WERE TIED AT THE TIME OF REPAIR BECAUSE I WANTED THE SAFETY OF HAVING THE AIR BAG FOR MY FAMILY AND WAS ACTUALLY AFRAID OF ACCIDENTAL DEPLOYMENT. YOU SHOULD DIRECT CHRYSLER TO PROVIDE FULL REMEDY QUALIFIED PARTICIPANTS IN THIS PROGRAM. DO NOT ALLOW THEM TO SHIRK THIS OBLIGATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027213July 14, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
DEALER HAS REPLACED 3 TIMES AUTOMATIC TRANSMISSION. CONSUMER STATES HAS TO BE REPLACE AGAIN THE TRANSMISSION, AND VEHICLE IS NOT ANY LONGER UNDER WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan