Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10033479August 25, 2003
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
MY INFINITY RADIO SYSTEM STARTED LOSING ITS TIME AND WHEN I SHUT THE CAR OFF IT SHUT THE RADIO AND THE NEXT THING I KNEW THE RADIO/CD/CASSETTE PLAYER WAS DEAD WITH A CD STILL IN IT. I BROUGHT IT TO MY MECHANIC WHO SAID WITH THIS MAKE/MODEL AND YEAR VAN THIS WAS VERY COMMON FOR THE RADIO TO DIE. HE SAID THEY HAD NUMOROUS PEOPLE COMPLAIN AND HAVE TO BUY NEW RADIOS. THIS IS A 3 YR OLD VAN I SHOULD NOT HAVE TO BE REPLACING THE RADIO IN IT. OF COURSE I CANNOT EVEN GET A COMPARABLE SYSTEM WITHOUT SPENDING AT LEAST $350.00 I THINK IF THIS IS HAPPENING TO DODGE GRAND CARAVANS A LOT THEN THERE SHOULD BE A RECALL AND THE MANUFACTURER SHOULD REPLACE THE SYSTEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033357August 23, 2003
AIR BAGS
I PURCHASED A NEW 2002 DODGE GRAND CARAVAN ON 4/17/02. ON 4/25/02 THE VEHICLE WAS IN THE DEALERSHIP FOR THE AIRBAG LIGHT BEING ON. A SEATBELT TENSIONER HAD TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033358August 23, 2003
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
I PURCHASED A NEW DODGE GRAND CARAVAN ON 4/17/02. ON 5/8/02 THE VEHICLE WAS IN THE DEALERSHIP FOR MALFUNCTIONING AUTOMATIC REAR LIFTGATE AND RIGHT SIDE DOOR. THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM AND DID NOT DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033359August 23, 2003
AIR BAGS, SEAT BELTS
I PURCHASED A NEW 2002 DODGE CARAVAN ON 4/17/02. ON 5/27/02 THE VAN WAS IN THE DEALERSHIP WITH THE AIRBAG LIGHT ON (THIS WAS THE SECOND TIME IT WAS IN THE SHOP FOR THIS SAME PROBLEM - PREVIOUSLY IN ON 4/25/02). ACCORDING TO THE DEALER, THE SEAT BELT TENSIONER CIRCUIT WAS OPENED, WIRES TRACED BACK FROM ACM TO TENSIONER, NO CRIMPS FOUND, MODULE NEEDED TO BE REPLACED. THE AIRBAG CONTROL MODULE WAS THEN REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033360August 23, 2003
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
I PURCHASED A NEW DODGE GRAND CARAVAN ON 4/17/02. ON 11/20/02 (FOR THE SECOND TIME SINCE PURCHASE - FIRST TIME WAS 5/08/02), I HAD TO TAKE THE VAN TO THE DEALERSHIP BECAUSE THE AUTOMATIC TAILGATE AND SLIDING DOORS WERE MALFUNCTIONING. ACCORDING TO THE DEALERSHIP, IT WAS REPROGRAMMED PLM AS PER BULL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033361August 23, 2003
SEAT BELTS:FRONT
I PURCHASED A NEW 2002 DODGE GRAND CARAVAN ON 4/17/02. ON 2/21/03 THE VAN WAS IN THE DEALERSHIP WITH THE AIRBAG LIGHT ON AGAIN! THIS WAS THE THIRD TIME SINCE I PURCHASED THE VEHICLE THAT THE AIRBAG LIGHT HAD COME ON. THIS TIME THE DEALER SAID THE LEFT FRONT SEATBELT TENSIONER SHORTED AND HAD TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033362August 23, 2003
SEAT BELTS:FRONT, SEAT BELTS:REAR/OTHER, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
ON 4/17/02 I PURCHASED A NEW 2002 DODGE GRAND CARAVAN. THIS VEHICLE HAD BEEN IN THE SHOP SEVERAL TIMES SINCE THE TIME OF PURCHASE. THIS TIME IT WAS THE AIRBAG LIGHT AGAIN. ACCORDING TO THE DEALERSHIP, AIRBAG DIAGNOSTIC TESTS WERE PERFORMED AND THE LEFT FRONT SEATBELT TENSIONER CIRCUIT WAS REPROGRAMMED. I INFORMED THE MECHANIC THAT THE SECOND ROW SEATBELTS WOULD NOT "LOCK" WHEN YOU JERKED ON THEM, BUT ACCORDING TO THE MECHANIC THEY WERE "OPERATING NORMALLY AT THIS TIME". I ALSO HAD TO HAVE THEM LOOK AT THE REAR LIFTGATE AGAIN. PER THE DEALERSHIP, THE CODES WERE REPROGRAMMED AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033363August 23, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SEAT BELTS:FRONT, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
I PURCHASED A NEW 2002 DODGE GRAND CARAVAN ON 4/17/02. SINCE THEN, THIS VEHICLE HAS BEEN IN THE SHOP FOR MULTIPLE PROBLEMS WITH THE AIRBAG LIGHT/SEATBELT TENSIONERS AND MALFUNCTIONING AUTOMATIC DOORS. THIS TIME THE VAN WAS IN THE DEALERSHIP FOR THE AIRBAG LIGHT AGAIN. PER THE DEALERSHIP THE AIRBAG MODULE WAS REPLACED AGAIN AND TENSIONER OVERLAY HARNESS COMPLETED AS PER STAR. THE REAR AUTOMATIC DOOR WOULDN'T OPEN AGAIN, HAD ALREADY BEEN REPROGRAMMED AND THIS TIME THE LIFTGATE LATCH WAS REPLACED. THIS VEHICLE IS A SAFETY HAZARD!!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033365August 23, 2003
AIR BAGS, SERVICE BRAKES, HYDRAULIC
ON 4/17/02 I PURCHASED A NEW 2002 DODGE GRAND CARAVAN. THE SALESMAN SOLD THE VEHICLE TO ME WITH THE AIRBAG LIGHT ON, INFORMING ME THAT IT WAS SUPPOSED TO BE THAT WAY. IMMEDIATELY AFTER READING MY OWNERS MANUAL, I DISCOVERED THAT IT WAS NOT SUPPOSED TO BE THAT WAY. I MADE ARRANGEMENTS TO HAVE THE VAN CHECKED OUT AND SINCE THEN I HAVE HAD NOTHING BUT TROUBLE WITH THE AIRBAG LIGHT/SEAT BELTS/AUTOMATIC DOORS, ETC. THIS VAN HAS BEEN IN THE SHOP EIGHT TIMES FOR THE ABOVE REASONS. ON 7/24/03 THE ABS LIGHT ALONG WITH THE HYDRAULIC BRAKE LIGHT CAME ON. I TOOK THE VEHICLE TO THE DEALERSHIP AND IT IS STILL THERE AS OF TODAY'S DATE - 8/23/03. I CONTACTED CHRYSLER DIRECTLY ON 8/22/03 AND INFORMED THEM OF THE HAZARDOUS HISTORY OF THIS VEHICLE - THE AIRBAG MODULE HAS BEEN REPLACED SEVERAL TIMES, THE SEATBELT TENSIONERS REPLACED SEVERAL TIMES, AUTOMATIC DOORS REPROGRAMMED, ETC. I INFORMED THE CUSTOMER SERVICE REPRESENTATIVE, ARLENE, THAT I WAS AFRAID OF THE VEHICLE AND DID NOT WANT IT BACK. I WAS INFORMED BY "ARLENE" THAT THE VEHICLE PARTS HAD BEEN DELIVERED TO THE DEALERSHIP AND THAT THE VAN WOULD BE FIXED. I DON'T WANT THE VAN "FIXED". IT DOESN'T STAY "FIXED"!! IT IS A SAFETY HAZARD AND I DO NOT WANT TO BASE MY CHILDREN'S SAFETY ON THEIR IDEA OF A SITUATION BEING "FIXED" WHEN THEIR TRACK RECORD OBVIOUSLY STINKS. AM I GOING TO HAVE TO WAIT UNTIL AN ACCIDENT AND EITHER MYSELF OR, LORD FORBID, ONE OF MY CHILDREN ARE SENT AIRBORNE THROUGH THE WINDSHIELD? I WAS INFORMED BY "ARLENE" THAT SINCE THE VAN WAS NOT IN THE SHOP FOR THE "EXACT DEFECT" EVERY SINGLE TIME, THAT I WAS NOT ELIGIBLE FOR A NEW VAN. I WOULD THINK THAT THE FACT THAT THE AIRBAG SYSTEM HAS SHOWN IT HAS CONSISTENT PROBLEMS, THE SEATBELTS OBVIOUSLY HAVE CONSISTENT PROBLEMS AND NOW THE AIRBAG SYSTEM AND HYDRAULIC BRAKE SYSTEM LIGHTS ARE ON - ISN'T THAT ENOUGH???? OR DO I HAVE TO DIE IN AN ACCIDENT FOR MY FAMILY TO GET A SAFE VEHICLE?. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037745August 22, 2003
TIRES
TIRE BLOW OUT OCCURRED WHILE TRAVELING AT 75 MPH.*MR *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034297August 22, 2003
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING WHEN ATTEMPTING TO STOP THE VEHICLE EXCESSIVE FORCE HAD TO BE APPLIED TO THE BRAKE PEDAL TO DEPRESS THE BRAKES. VEHICLE FAILED TO STOP, CAUSING EXTENDED STOPPING DISTANCE. EMERGENCY BRAKES HAD TO BE DEPRESSED TO STOP THE VEHICLE. THE CAUSE OF THE FAILURE IS UNDETERMINED. CONSUMER MADE CONTACT WITH THE DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034298August 22, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE IS EXPERIENCING MOMENTARY ABS FAILURE. THERE WAS A RECALL ON THE ABS SYSTEM ISSUED; HOWEVER THIS VEHICLE NOT INCLUDED DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030168August 22, 2003
AIR BAGS:FRONTAL
THE CLOCK SPRING FAILED, WHICH RESULTED IN THE AIRBAG, HORN AND CRUISE CONTROL FUNCTIONS BEING INOPERATIVE. (THE RELATED RECALL# 02V293000) THE CONSUMER'S VEHICLE WAS NOT INCLUDED DUE TO THE VEHICLE IDENTIFICATION NUMBER. AK THE AIR BAG LIGHT STAYED ON. THE AIR BAG LIGHT WAS INTERMITTENT AND WHEN THE LIGHT HAD COME ON, THE CRUISE CONTROL AND HORN WOULD NOT WORK. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033010August 18, 2003
VISIBILITY:WINDSHIELD
THE WEATHER STRIPPING SECURING THE WINDSHEILD CAME LOOSE AND DETACHED FROM THE VEHICLE. I HAD TO STOP IN THE BREAKDOWN LANE ON THE HIGHWAY AND HAD TO HOLD THE FLAPPING PIECE OF WEATHER STRIPPING WHILE DRIVING. THE LONGER I DROVE THE MORE IT BECAME DETACHED DUE TO THE WIND PREASURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033069August 18, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
THE RADIATOR RELAY SWITCH ON MY 1998 DODGE GRAND CARAVAN KEEPS GOING OUT, CAUSING RADIATOR FANS TO NOT RUN AND VEHICLE TO OVERHEAT. THIS IS THIRD TIME. ONCE IN APRIL, JULY AND NOW AUGUST. DEALER REPALCES RELAY EACH TIME AND MOVES IT ON SECOND TIME WITH NEW GROUND. FAILED A THIRD TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030125August 15, 2003
STEERING
CONSUMER STATED BACKING OUT OF THE DRIVEWAY, THERE WAS A CLUNKING NOISE, AND THE STEERING WHEEL BECAME VERY HARD TO STEER. *AK CONSUMER EXPERIENCED THE SAME PROBLEM WITH THEIR 1991 DODGE GRAND CARAVAN - TENSIONER PULLEY. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026705August 15, 2003
SUSPENSION:FRONT:MACPHERSON STRUT
THE CONSUMER STATED THE PASSENGER STRUT TOWER HOUSING RUSTED SEVERELY, THERE WAS NO OTHER RUST ON THE VEHICLE. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032767August 13, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING
IN 2002 I PURCHASED A NEW DODGE GRAND CARAVAN SPORT. THE VEHICLE HAS BEEN IN MY POSSESSION JUST UNDER A YEAR AND HAS APPROX. 20,800 MILES ON IT.THIS VEHICLE HAS ALREADY HAD 2 MAJOR REPAIRS TO SYSTEMS THAT AFFECT THE SAFETY OF THE VEHICLE. *AK 1. POWER STEERING HOSE RECALL 2. TRANSMISSION PUMP FAILURE. IN ADDITION TO THESE REPAIRS THERE WAS ALSO AN EXTENDED WARRANTY PLACED ON THE A/C UNIT BECAUSE IT IS EXPECTED TO FAIL, REPLACEMENT OF THE STEREO AND REPEATED REPAIRS TO THE FRONT CARPET PULLING OUT AT THE CORNERS. THE CARPET HAS BEEN "FIXED" HOWEVER NOW THE EMERGENCY BRAKE ASSEMBLY IS PROTRUDING ON THE DRIVER FLOORBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032791August 13, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ON FRONT DRIVER SIDE ATE INTO ROTOR WHERE THE ROTOR HAD TO BE REPLACED. IT COULD NOT BE RESURFACED ACCORDING TO DEALERSHIP. VEHICLE HAD 23000 MILES. ABOUT 3/4 OF THAT WAS INTERSTATE MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032710August 12, 2003
SUSPENSION
THERE IS A CLUNKING LOOSE RATTLE SOUND UPON ANY TYPE OF MOVEMENT LOCATED SEEMINGLY AT THE BASE OF THE STEERING COLUMN. THE VEHICLE MUST BE ROLLING FORWARD OR COMING TO A STOP TO BE HEARD. I HAVE TAKEN IT TO A SHOP AND THEY CONFIRMED THE NOISE BUT COULD NOT VISIBLY SEE A PROBLEM AND RECOMMENDED I HAVE THE DEALER TAKE IT APART. THE CLUNKING IS GETTING PROGRESSIVLEY WORSE AND LOUD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan