Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10083635July 27, 2004
ELECTRICAL SYSTEM:HORN, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG SENSOR LIGHT STAYED ON. AS A RESULT, THE HORN FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082795July 27, 2004
SUSPENSION:FRONT:MACPHERSON STRUT
I HAVE A 1998 GRAND CARAVAN SE WITH 85000 MILES ON IT. I NOTICED RUSTING AND CRACKED METAL IN THE AREA OF THE UPPER STRUT MOUNT. I CONTACTED THE LOCAL DEALER, AND WAS TOLD THIS WAS COMMON, BUT THERE WAS NOTHING THEY COULD DO. ALSO CONTACTED CHRYSLER CUSTOMER SERVICE IN DETROIT, AND WAS ALSO TOLD THERE WAS NOTHING THEY WOULD AS THE VEHICLE WAS OUT OF THE 3 YEAR/36000 MILES WARRANTY. I SINCERELY HOPE THIS SITUATION IS LOOKED INTO BEFORE SOMEONE GETS HURT. I CAN'T IMAGINE WHAT WOULD HAPPEN IF ONE OF THE STRUTS GOES LAUNCHING THROUGH THE HOOD!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082651July 26, 2004
STRUCTURE:BODY, STRUCTURE:BODY:DOOR
CAR WAS REPORTED TO (CHRYSLER) TO HAVE RUST AT WELD SEAMS IN VARIOUS PLACES, BUT ONLY ON THE DRIVERS SIDE OF THE VAN. THE VEHICLE WAS AT THE END OR ONLY ONE WEEK OUT OF WARRANTY AND THE CHRYSLER SERVICE REP. WOULD NOT EVEN LOOK AT THE PROBLEM. IT IS AN OBVIOUS MANUFACTURING DEFECT FROM IMPROPER PAINT / WELD PREP AND COULD CAUSE A SERIOUS ACCIDENT (SHOCK TOWER RUST). THE SHOCK TOWER RUST IS ADMITTED IN A FACTORY SERVICE BULLETIN, BUT IS NOT A CURRENT RECALL (AS PER FORD'S RECENT RECALL) THAT COULD CAUSE THE STRUT TO PUNCH THROUGH THE SHOCK TOWER AND LODGE INTO THE ENGINE BAY, CAUSING AN ACCIDENT / VEHICLE FIRE. ADDITIONAL AREAS OF RUST EXIST AT THE BOTTOM OF THE DOOR SLIDER AT THE ROCKER AND AROUND THE REAR WHEEL LIP. VAN IS GARAGE KEPT AND WASHED REGULARLY, NEVER BEEN IN AN ACCIDENT AND DOES NOT OPERATE IN A CORROSIVE ENVIRONMENT. ABSOLUTE POOR WORKMANSHIP HAS LED TO THIS DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080275July 26, 2004
STEERING:RACK AND PINION
WHILE TURNING RIGHT OR LEFT THE DRIVER HEARD A LOUD NOISE COMING FROM THE VEHICLE. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE RACK AND PINION NEEDED TO BE REPLACED. *NM *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083761July 23, 2004
STRUCTURE, ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION, AIR BAGS:FRONTAL
AIR BAG CLOCKSPRING HAS BEEN REPLACED 6 TIMES. *MR THERE WAS A LEAK INSIDE THE VEHICLE ON THE PASSENGER'S SIDE, A BROKEN CHAIN ON THE DRIVER'S SLIDER DOOR, A HESITATION UPON ACCELERATION AND A STALLING PROBLEM (POSSIBLE FUEL FILTER PROBLEM), AND A GRINDING NOISE DUE TO THE IDLER PULLEY BEING FAULTY. THE CONSUMER REQUEST COMPENSATION. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083304July 20, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING,THE CONSUMER APPLIED THE BRAKES AND A LOUD HUMMING NOISE WAS HEARD FROM THE FRONT. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE CONSUMER INFORMED THE MECHANIC A RECALL NOTICE #(V96099000) REGARDING THE ABS HYDRAULIC UNIT WAS FOR THIS VEHICLE. THE MECHANIC INFORMED THE CONSUMER THAT THE RECALL WAS PERFORMED IN JULY OF 1997 AND THE REMEDY WAS NOT AVAILABLE FOR AGAIN. PLEASE FILL IN ADDITIONAL INFORMATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082321July 20, 2004
SERVICE BRAKES, HYDRAULIC
COMING BACK TO OHIO FROM OKLAHOMA ( VACATION ) GOT TO ST. LOUIS AND TRIED TO APPLY THE BRAKES AND MY FOOT WENT TO THE FLOOR, ABSOLUTELY NO BRAKES. GOT THE VAN SLOWED DOWN AND GOT OFF INTERSTATE 70, IT WAS APPROXIMATELY 9-9:30 AT NIGHT. SPENT THE NIGHT AT A MOTEL GOT UP IN THE MORNING AND TRIED TO PUT BRAKE FLUID IN THE RESEVOIR, SEEING THAT IT WAS LOW AND HOPING THAT WOULD FIX THE PROBLEM BUT THE FLUID WAS COMING OUT AS FAST AS I COULD PUT IT IN. HAD TO CALL CHRYSLER HOTLINE AND HAVE THE VAN TOWED INTO A CHRYSLER DEALER. THERE WERE NO PARTS TO BE FOUND SO WE HAD TO SPEND THE NIGHT IN A MOTEL AND CALLED THE DEALER THE NEXT DAY (FRIDAY). WAS TOLD PARTS WOULD NOT BE IN UNTIL MAYBE MONDAY AND ONE PASSENGER HAD A PLANE LEAVING SUNDAY TO GO TO LAS VEGAS AND THE OTHER PASSENGER HAD TO BE BACK TO WORK ON MONDAY MORNING. HAD TO FIND A CAR TO RENT TO COME HOME, RECEIVED A CALL AT 12 NOON ON TUESDAY JULY 13TH AND HAD TO SCHEDULE THE 2 DAYS OFF TO GO BACK AND PICK UP THE VAN AND RETURN THE RENTAL. HAD TO TAKE 2 DAYS OFF WORK, HOTEL BILLS, MEAL BILLS, GASOLINE BILLS, CAR RENTAL BILLS AND MISC.. ASKED FOR THE PART BACK AND WAS TOLD IT WAS SENT BACK TO THE FACTORY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083249July 19, 2004
AIR BAGS
CONSUMER STATED THAT AIR BAG LIGHT CAME ON, AND TOOK VEHICLE TO THE DEALER. UPON EXAMINING THE VEHICLE MECHANIC FOUND THAT CLOCK SPRING WAS DEFECTIVE. LOOKED AT THE INTERNET, AND WAS TOLD THAT PART WAS ON ODI INVESTIGATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083412July 19, 2004
SUSPENSION:FRONT:MACPHERSON STRUT
THE STRUT TOWER ASSEMBLY WAS RUSTED ON VEHICLE. *MR THE CONSUMER BELIEVES THE QUALITY OF THE MATERIAL USED IS THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075677July 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 35 MPH WITHOUT WARNING THE VEHICLE SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THE MECHANIC CAN NOT DUPLICATE THE PROBLEM. *NM *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082154July 16, 2004
VISIBILITY:WINDSHIELD
CONSUMER COMPLAINED ABOUT VISIBILITY PROBLEMS. THERE WAS A REFLECTION OF THE WINDSHIELD THAT IMPAIRED VISION WHILE DRIVING. CONSUMER SPOKE WITH THE DEALER, AND DEALER INDICATED HE DID NOT HAVE ANY PROBLEMS WITH IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081021July 14, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
BRAKES WOREOUT AROUND 23,000 OR 21,000 I PURCHASED THE VEHICLE USED IT HAD 15,000 MILES ALREADY ON IT. THE BRAKES WERE WEARING OUT FASTER AND FASTER EVEN THOUGH I PUT NEW ROUTERS ON THEM. MY MECHANIC SAYS THE CALIPERS ARE DEFECTIVE. I THINK THE DISTRIBUTION OF THE BRAKES IS NOT EVENLY HANDLE BY THE FRONT AND THE BACK. THE FRONT HANDLES TO MUCH OF THFE WORK AND THERE IS TOO MUCH WEIGHT IN THE FRONT OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081033July 14, 2004
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE "BLEW UP". APPARENTLY THERE WAS AN OIL PROBLEM" ON THE INSIDE OF ONE SIDE OF THE ENGINE AND A CHUNCK OF IT ACTUALLY "BLEW OFF". THE ENTIRE ENGINE HAD TO BE REPLACED INCLUDING HOSES, ETC. THE ORIGINAL ENGINE HAD ONLY 77,326 MILES!!! I HAVE SPOKEN WITH MANY PEOPLE WHO HAVE HAD TO REPLACE THEIR ENGINES IN THIS SAME MINI-VAN AT OR AROUND 70,000-80,000 MILES! NOT ONLY THAT, BUT I SPOKEN WITH AND WAS WARNED THAT THIS WOULD PROBABLY HAPPEN BY THE OWNER OF AN AUTO BODY SHOP, PRIOR TO THIS HAPPENING. HE SAID "WE SEE THESE ENGINES ON THESE MINI-VANS GO BAD RIGHT AROUND 70,000 MILES, LYNN". THIS SEEMS TO BE A CHRONIC PROBLEM FOR THE DODGE/CHRYSLER MINI-VAN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081070July 14, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
FIRST AIR BAG LIGHT CAME ON, FOLLOWED BY SUBSEQUENT FAILURE OF HORN & CRUISE CONTROL. OUR DEALERSHIP MENTIONED THE CLOCKSPRING AND THE AIR BAG MODULE NEEDED REPLACEMENT. THANKS TO THE SUMARRIES ON THIS SITE, WE WILL NOT BE APPROVING THE MODULE REPLACMENT (AN ADDITIONAL COST OF ABOUT 650). LAST EIGHT VIN: XB527782. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080927July 13, 2004
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
AT APPROXIMATELY 80,000 MILES AXLE PIN COME LOOSE AND BREAKS THROUGH THE TRANSMISSION CASE. NEED NEW TRANSMISSION. HAVE TO REPLACE TRANSMISSION BUT THIS IS A COMMON PROBLEM WITH THESE TRANSMISSIONS. I THINK IT SHOULD BE UNDER WARRANTY NO MATTER WHAT THE MILES BECAUSE IT IS A COMMON PROBLEM. THEY DO NOT SELL THE VEHICLE AS A 80,000 MILE THEN REPLACE VEHICLE AND IF IT IS COMMON, I THINK THEY SHOULD REPLACE THE TRANSMISSION AND REPAY EVERYONE WHO HAS HAD TO GET THERE TRANSMISSION REPLACED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081768July 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE ATTEMPTING TO STOP TRANSMISSION JUMPED AND SLIPPED INTERMITTENTLY. DEALER STATED THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081692July 12, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE WHEEL SPEED SENSORS GETS MOIST IT CAUSES THE ABS LIGHT TO STAY ON ,AND THE ABS BRAKES TO MALFUNCTION. THIS PROBLEM HAPPENSIX TIMES IN TWO YEARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080839July 12, 2004
AIR BAGS
AIRBAG WARNING LIGHT CAME ON DURING TRIP. CRUISE CONTROL WORKED ONLY INTERMITTENTLY THEN QUIT WORKING COMPLETELY. AIRBAG WARNING LIGHT STAYS ON NOW. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081722July 12, 2004
AIR BAGS
CONSUMER'S AIR BAG WARNING LIGHT ILLUMINATED AFTER STARTING THE V IGNITION. RECALL02V293000 WA SISSUED. DEALERSHIP WOULD NOT REPAIR THE PROBLEM BECAUSE THE VIN WAS NOT INCLUDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080896July 12, 2004
AIR BAGS
MY AIR BAG LIGHT KEPT COMING ON AND I WAS TOLD BY A DEALER THAT MY AIR BAG WOULD NOT DEPLOY AND MY CAR WOULD NOT PASS INSPECTION UNLESS I GOT IT FIXED. WHICH I DID AND IT COST $250.00. MY CAR IS A 1999 GRAND CARAVAN. THERE WAS A RECALL ON THIS, BUT ONLY UP TO YEAR 1998. WHEN I WROTE TO DODGE THEY TOLD ME THERE WAS NOTHING THEY COULD DO, AND MY EMAILS WOULD NOT BE ACKNOWLEDGED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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