Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10094230September 23, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP
WHILE APPLYING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE PUMP NEEDED TO BE REPLACED AND REPLACED IT. *JB..NUMEROUS OCCASIONS CONSUMER APPLIED THE ACCELERATOR PEDAL AND THE VEHICLE WOULD GO BUT WOULD THEN HESITATE, AND ALMOST QUIT RUNNING. AFTER THE PUMP WAS REPLACED, THE PROBLEM STILL THERE. WITH TRYING TO ACCELERATE FROM A STOP WITH CROSS TRAFFIC COMING, AND STILL DISTANCE AWAY THE VEHICLE WILL HESITATE, AND ALMOST STOP RUNNING. THIS COULD RESULT VERY BADLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093973September 21, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN PARKED AND WITHOUT DEPRESSING THE BRAKE PEDAL VEHICLE SHIFTED OUT OF PARK, CAUSING THE VEHICLE TO ROLL BACK UNTIL CONSUMER GAINED CONTROL. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092976September 21, 2004
AIR BAGS:FRONTAL
CLOCKSPRING FAILURE AT 99,400 MILES. IT'S BEEN RECALLED 1996 - 1998 AND 2001 - 2002 AND 1999 DODGE DURANGO'S HAVE ALL BEEN RECALLED. WESTPORT DODGE REFUSED TO FIX UNDER RECALL OR WARRANTY. IT'S A SAFETY ISSUE AS THE HORN AND AIR BAG DON'T WORK. CRUSE IS OUT BUT NOT A SAFETY HAZARD. DODGE SHOULD BE REQUIRED TO FIX AS ALMOST ALL VEHICLES I SEARCHED HAVE THIS PROBLEM AND IT'S THE RESULT OF A MANUFACTURING DEFECT (IT WAS PUT TOGATHER WRONG, CAUSING THE FAILURE).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091342September 20, 2004
STRUCTURE:FRAME AND MEMBERS
AS THE OWNER OF TWO CAREFULLY MAINTAINED 1999 CHRYSLER EXTENDED-WHEEL BASE MINIVANS, I WAS SURPRISED TO NOTE THE SUDDEN APPEARENCE OF STRUT TOWER CORROSION ON BOTH VEHICLES, PRIMARILY ON THE LEFT TOWERS. IN CONSULTING BOTH THE INTERNET AND MY LOCAL CHRYSLER DEALER, I WAS EVEN MORE SURPRISED TO SEE THAT DAIMLER-CHRYSLER'S POSITION ON THIS ISSUE IS TO OFFER ABSOLUTELY NO HELP IN THE FORM OF FREE OR REDUCED-COST REPAIRS TO CORRECT THIS RESULT OF POOR ENGINEERING AND QUALITY CONTROL, WHICH IF UNDIAGNOSED AND/OR UNCORRECTED MAY CAUSE VEHICLES OF RELATIVELY YOUNG AGE AND MILEAGE TO LOSE CONTROL OF THE VEHICLE WITH POTENTIALLY DISASTEROUS RESULTS. AS THIS IS OBVIOUSLY A SAFETY ISSUE, AND DAIMLER CHRYSLER HAS SPECIFICALLY CHOSEN NOT TO HONOR ITS RESPONSIBILITY TO CORRECT A SAFETY ISSUE AFFECTING RELATIVELY NEW VEHICLES OF ITS MANUFACTURE, I RESPECTFULLY REQUEST THAT A RECALL ORDER BE ISSUED BY YOUR AGENCY, BEFORE INJURIES OR FATALITIES OCCUR. THANK YOU VERY MUCH FOR YOUR REVIEW OF THIS INFORMATION!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091323September 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 DODGE GRAND CARAVAN: I SHIFTED THE VEHICLE INTO REVERSE AND IT STARTED TO REVERSE BUT THEN JERKED, PLACED IN PARK, AND AGAIN ATTEMPTED TO REVERSE BUT EXPERIENCED THE SAME RESULTS. PLACED IN NEUTRAL AND ROLLED OUT OF DRIVEWAY INTO STREET AND NOTICED TRANSMISSION FLUID HAD BLOWN, PULLED FORWARD AND PARKED. TOWED TO DEALERSHIP AND THEY ARE TELLING ME THAT THE TRANSMISSION HOUSING CRACKED AND THAT THE REPAIR/REPLACEMENT COST WILL BE $3500.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091235September 18, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AFTER HURRICANE FRANCES, I NOTICED THAT WHEN I GOT INTO MY CAR,( THAT HAD SAT IN THE STORM OUTSIDE MY HOME,) TO DRIVE TWO DAYS AFTER THE STORM , MY BRAKES DID NOT WORK PROPERLY . IT WAS AS IF THE ABS WAS INGAGED AND SUDDENLY GRABBED.MY HUSBANDS CAR DID THE SAME THING. SO I THINK IT IS A DAIMLERCHRYSLER ISSUE. THE SAME DAY AS THIS OCCURED, AFTER ABOUT FOUR OR FIVE MILES IT GOT BETTER AND I HAVE HAD NO NOTICEABLE PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092408September 16, 2004
INTERIOR LIGHTING
THE VEHICLE HAD NO INSTRUMENT PANEL READOUT. THE DASHBOARD LIGHTS CAME ON, BUT THE CONSUMER WAS UNABLE TO TELL HOW FAST SHE GOING. *JB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092491September 16, 2004
AIR BAGS:FRONTAL
WHILE DRIVING, THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THIS CAUSED THE HORN AND CRUISE CONTROL TO MALFUNCTION. THE CONSUMER CONTACTED THE DEALER AND WAS INFORMED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092514September 16, 2004
AIR BAGS:FRONTAL
AFTER BEING INVOLVED IN A HEAD ON COLLISION THE AIR BAGS DID NOT DEPLOY. *JB *TC
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10091139September 16, 2004
ELECTRICAL SYSTEM:WIRING
ON 9/3/04 THERE WAS AN ELECTRICAL FIRE IN THE LEFT SLIDING DOOR OF OUR 2002 DODGE GRAND CARAVAN EX (PURCHASED NEW). PREVIOUSLY BROUGHT IT TO AN AUTHORIZED DODGE DEALER WITH COMPLAINTS OF RIGHT & LEFT SLIDING DOORS NOT FUNCTIONING PROPERLY. DEALER RELEASED THE CAR STATING THERE IS NOTHING WRONG WITH IT. MY 2 KIDS AND I WERE IN THE CARS MINUTES PRIOR TO IT CATCHING FIRE. MAJOR DAMAGE DONE BUT DODGE WANTS TO REPAIR THE ELECTRICAL DAMAGE AND FOR US TO CONTINUE TO DRIVE IT HOPING THAT THE RIGHT SLIDING DOOR DOES NOT CATCH FIRE. CANNOT BE SURE THAT THE SMOKE SMELL WILL EVER COME OUT OF THE UPHOLSTERY OR THAT MOLD WILL NOT BUILD UP IN THE SEAT CUSHIONS FROM THE FIRE DEPT PUTTING OUT FIRE. DO NOT FEEL SAFE IN THE VEHICLE!!! *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10091141September 16, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY WIFE WAS DRIVING NORMALLY LESS THAN .2 MILES FROM THE HOUSE. THE SPEED LIMIT IS 40 MPH. THE ROADS WERE DRY. MY WIFE HEARD AND "EXPLOSION" AND PULLED OFF THE ROAD BELIEVING THAT SHE HAD A BLOW OUT. THE CAR STALLED. NOT KNOWING WHAT THE PROBLEM WAS, ALL THE TIRES WERE INFLATED, SHE RETURNED HOME. BY THE TIME SHE RETURNED TO THE HOUSE THERE WAS NO TRANSMISSION FLUID IN THE VEHICLE. I HAD IT TOWED TO A REPAIR SHOP (BUDDIES AUTOMOTIVE 410-679-6300) THE REPAIR SHOP INDICATED THAT THE PIN THAT DODGE USES IN THE DIFFERENTIAL IS UNDERSIZED AND HOLLOW, AND THAT IT HAD SHEARED OFF SENDING PARTS THROUGH THE CASING OF THE TRANSMISSION. THE TRANSMISSION IS BEING REPLACED. THE REPLACEMENT IS BUILT BY A COMPANY WHO HAS PERFORMED STUDIES ON THE TRANSMISSION AND HAS MODIFIED THIS SECTION OF THE TRANSMISSION TO MAKE THEM SAFE AND RELIABLE. IF YOU HAVE ANY FURTHER QUESTIONS, PLEASE FEEL FREE TO CALL ME. THE VEHICLE IS A 2001 GRAND CARAVAN EX, WITH A 3.3L ENGINE AND A 4 SPEED AUTOMATIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091036September 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
I STARTED MY 2000 DODGE GRAND CARAVAN AND TURNED ON THE AIR CONDITIONER. I OPENED THE DOORS TO LET THE HEAT OUT AND MY 2 1/2 YEAR OLD SON REACHED INTO THE FRONT SEAT AND PULLED THE SHIFTER INTO DRIVE. THE VAN SHIFTER SHIFTED WITHOUT PUSHING THE BRAKE AND THE VAN RAN INTO MY CHAIN-LINK FENCE. THIS IS A SAETY ISSUE AND I DO NOT THINK IT WAS RECALLED. IF IT DOES NOT GET RECALLED THEN I WILL TRADE IN MY VEHICLE FOR A MORE SAFE ONE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10092218September 14, 2004
AIR BAGS, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
PROBLEMS WITH VEHICLE'S INSTRUMENT PANEL, AIR BAG SENSORS AND ASSOCIATED PRINTED CIRCUIT BOARD MODULES. *MR THERE WERE PROBLEMS WITH THE PCM, THE SENSOR FAILED, THE ENGINE STALLED, THE CHECK ENGINE LIGHT HAD COME ON ALONG WITH THE MALFUNCTIONING INDICATOR LIGHT, THE SHIFT INDICATOR LIGHT HAD GONE OUT, THE DASH LIGHTS HAD GONE OUT, AND THE ODOMETER MALFUNCTIONED. THE CIRCUIT BOARD HAD TO BE REPLACED TWICE AND THE AIR BAG AND AIR BAG LIGHT RETURNED. THE CLOCK SPRING AND AIR BAG CONTROL MODULE WAS REPLACED. THE CONSUMER REQUESTED REIMBURSEMENT. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092063September 14, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE AIR BAG CONTROL MODULE HAS FAILED WITHOUT WARNING. AS A RESULT THE AIR BAGS ARE INOPERABLE. THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092082September 14, 2004
AIR BAGS:FRONTAL, ELECTRICAL SYSTEM:HORN
CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEM AS STATED IN RECALL 02V293000. ALSO, HORN WAS INOPERABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092126September 14, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 30-35 MPH. PROCEEDING ON THE RIGHT SIDE OF THE ROAD. ACCIDENT OCCURRED. THE CONSUMER WAS INJURED VERY BADLY CONSUMER STATES THE AIR BAG DEPLOYED. ALSO STATES THE AIR BAG CAUSED THE INJURIES. PLEASE PROVIDE ANY FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083764September 14, 2004
AIR BAGS:FRONTAL
THE AIR BAG WARNING LIGHT CAME ON WHILE DRIVING BECAUSE THE CLOCK SPRING WAS DEFECTIVE. THIS RESULTED IN AIR BAG MALFUNCTIONING. THE CLOCK SPRING WAS REPLACED, BUT THE FAILURE RECURRED.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091967September 13, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MOTOR FOR THE PASSENGER'S SIDE WINDOW DOOR WAS DEFECTIVE. DEALER DONE A THOROUGH PROCESS TO ISOLATE THE PROBLEM, AND WILL REPLACE THE MOTOR. MANUFACTURER DID NOT COOPERATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083928September 13, 2004
AIR BAGS
AIR BAG SENSOR LIGHT STAYS ON AND AS A RESULT THE CRUISE CONTROL AND HORN MALFUNCTIONED. CONSUMER WAS CONCERNED THAT THE AIR BAGS WOULD NOT DEPLOY UPON IMPACT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091823September 10, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING WITH THE CRUISE CONTROL SET ON 72 MPH VEHICLE ACCELERATED UP TO 94 MPH. CONSUMER DISENGAGED THE CRUISE CONTROL. HOWEVER, VEHICLE CONTINUED TO ACCELERATE. AS A RESULT, CONSUMER TURNED THE VEHICLE OFF, AND TOOK THE KEY OUT OF THE IGNITION. THE VEHICLE FINALLY STOPPED. NO IMPACT REPORTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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