Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10096202October 22, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AS I AM DRIVING MY VAN WILL SUDDENLY JERK FORWARD AND THE SERVICE ENGINE SOON LIGHT COMES ON AND THEN GOES OFF, AND SHORTLY AFTER THAT THE VAN SUDDENLY DIES. I HAVE HAD IT BACK TO THE DEALER MANY,MANY TIMES SINCE I BOUGHT IT IN FEB,2004 AND THEY HAVE DROVE IT AND PUT IT ON MACHINES AND CAN'T FIGURE OUT WHAT AND WHY IT'S DOING THIS. I JUST FOUND OUT THE PREVIOUS OWNER AND ORIGINAL ONE HAD THE SAME PROBLEM AND SO HE GOT RID OF IT.WHEN IT SUDDENLY DIES I HAVE NO STEERING, BRAKES ETC. AND THAT IS VERY DANGEROUS WHEN YOU ARE IN HEAVY 4 LANE TRAFFIC AND NO WHERE TO GO. I WANT TO KNOW WHY THIS HASN'T BEEN RECALLED AND CORRECTED, I HAVE TALKED TO SEVERAL PEOPLE WHO HAS THE SAME PROBLEM AND I WANT TO KNOW WHY AND HOW THIS CAN BE CORRECTED BEFORE I OR SOMEONE GETS KILLED OR INJURED. I HAVE CHILDREN IN MY VAN ALOT AND I WONDER IF THAT MATTERS TO YOU IF THEY GET INJURED OR KILLED BECAUSE YOU CAN'T OR WON'T FIX THE PROBLEM!!!!!!!!! I HAVE HAD DODGE VANS BEFORE AND LIKED THEM, BUT I CAN ASURE YOU THAT, IS CHANGING RAPIDLY. I CAN'T BELIEVE ALL THE COMPLAINTS THAT'S ON THIS SITE ON THE 97 DODGE CARAVAN'S. WHAT'S YOUR PROBLEM? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097525October 22, 2004
STEERING:GEAR BOX:SHAFT SECTOR
WHILE DRIVING AND STEERING A LOUD KNOCKING NOISE WAS HEARD COMING FROM THE FRONT. RECALL 01V152000 WAS ON THE INTERNET. CONSUMER EXPERIENCED THE SAME PROBLEM. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE STEERING WHEEL SHAFT NEEDED TO BE REPLACED. THIS RECALL NOTICE WAS NOT FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096144October 21, 2004
AIR BAGS:ON-OFF SWITCH ASSEMBLY, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
I HAD THE CLOCKSPRING IN MY 2003 DODGE GRAND CARAVAN REPLACED (AFTER THE WARRANTY EXPIRED) SOMEWHERE AROUND 40,000 MILES. THE CLOCKSPRING CAUSED MY STEERING WHEEL TO LOCK UP WHEN TURNING A CORNER. THE DEALER REPAIRED THE CLOCKSPRING ALONG WITH A RELATED AIRBAG COMPONENT THEY SAID WAS ALSO NEEDED. THIS REPAIR WORK WAS DONE AT THE DEALERSHIP IN JULY OF 2004. ON SEPTEMBER 29TH,2004 I WAS INVOLVED IN A COLLISION WITH A WOMAN WHO RAN A RED LIGHT. I WAS IN MY DODGE GRAND CARAVAN WITH MY 4 CHILDREN (14,10,6,AND 5). THERE WAS EXTENSIVE FRONTAL DAMAGE TO MY CAR AND MY CAR WENT THROUGH A CHAIN LINK FENCE FOLLOWING THE IMPACT. MYSELF AND MY CHILDREN WERE INJURED IN THE ACCIDENT AND I AM CURIOUS AS TO WHY THIS AIRBAG (THAT I JUST HAD REPLACED) DID NOT GO OFF DURING THE IMPACT.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10097395October 21, 2004
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
AFTER RECEIVING A RECALL FOR THE UPPER POWER STEERING RETURN HOSE, AND CALLING THE DEALER. THE CONSUMER WAS TOLD BY THE MANAGER THAT THEY ONLY HAD THREE PARTS IN AND THEY WERE ONLY FOR VEHICLES THAT WERE INOPERABLE. THE CONSUMER WAS TOLD THAT THEY ONLY SERVICED CONSUMERS THAT PURCHASED THEIR VEHICLES FROM THEM. NHTSA RECALL 04V386000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096163October 21, 2004
UNKNOWN OR OTHER
MY ELDERLY MOTHER PURCHASED A USED 1998 DODGE GRAND CARAVAN FROM THE LOCAL CHRYSLER-DODGE DEALER IN APRIL 2002 AND ALSO PURCHASED THE POWERTRAIN CARE PLUS COVERAGE. NOT TOO LONG AFTERWARDS, THE DASH INSTRUMENTS FAILED TO WORK, SO THE VEHICLE WAS TAKEN IN FOR REPAIRS. NOTHING COULD BE FOUND WRONG AND WE WERE TOLD TO SIMPLY "KEEP AN EYE ON IT AND BRING IT IN WHEN IT'S NOT WORKING." WE TOOK THE VEHICLE IN TWICE MORE WITH THE SAME PROBLEM -- SPEEDOMETER, TACH, OIL PRESSURE GAUGE -- ALL NOT WORKING, BUT THESE LAST COUPLE OF TIMES, THE CHECK ENGINE LIGHT, AIRBAG AND ABS LIGHTS ALL CAME ON AND STAYED ON. THESE THREE TIMES THE VEHICLE WAS UNDER THIS EXTRA COVERAGE AND ALL THREE TIMES, WE WERE TOLD THERE WAS NOTHING WRONG! THE LAST STRAW CAME ON OCTOBER 13, 2004 WHEN WE TOOK THE VAN IN FOR THE 4TH TIME FOR THE SAME PROBLEMS. THIS TIME, WE WERE TOLD THERE WERE MASSIVE OIL LEAKS WHICH HAD SPRAYED OIL ON THE WIRE HARNESS, POSSIBLY CAUSING THE FAILURE OF THE INSTRUMENT PANEL. WE HAD THAT REPAIRED TO THE TUNE OF OVER $300. THEN WE WERE TOLD THAT THE REASON THE INSTRUMENT PANEL FAILED WAS NOT DUE TO THE WIRE HARNESS, BUT THE BODY CONTROL MODULE (BCM) HAD FAILED. IT WOULD COST ANOTHER $500 TO HAVE THIS REPAIRED AS IT WAS NO LONGER UNDER WARRANTY. WE POLITELY TOLD THE DEALERSHIP SERVICE DEPARTMENT WE'D TAKE THE VEHICLE ELSEWHERE FOR REPAIRS (WE'VE GOTTEN THE QUOTES, BUT NOT HAD REPAIRS DONE AT THIS TIME). IT JUST SEEMS STRANGE TO US THAT THE DEALERSHIP WAS FINALLY ABLE TO DETERMINE WHAT THE PROBLEM WAS AFTER THE EXTENDED WARRANTY HAD EXPIRED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096020October 19, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WE HAD TO HAVE THE ENTIRE BRAKING SYSTEM COMPLETELY REPLACED ON OUR VEHICLE. IT HAD 26,100 MILES ON IT AT THE TIME OF THE REPAIR. THEY WERE NOT COVERED UNDER WARRANTY. THIS WORK WAS DONE ON 10/05/04.*AK I WAS INVOLVED IN A MINOR CAR ACCIDENT ON 8/21/04 AND THINK THAT THE FAILING BRAKES HINDERED MY ABILITY TO STOP IN TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097185October 19, 2004
SEAT BELTS
WHILE DRIVING 15 MPH, THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. UPON, IMPACT BOTH PASSENGER FRONT AND REAR SEAT BELTS FAILED TO RESTRAIN THE PASSENGERS. THIS CAUSED BOTH PASSENGER TO SUSTAINED MINOR INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10095942October 18, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 DODGE GRAND CARAVAN, VEHICLE PUT INTO GEAR WITHOUT FOOT ON BRAKE. DODGE DOES NOT HAVE SAFETY SWITCH ON BRAKE TO PREVENT GEAR SHIFTING. THIS SHOULD BE ILLEGAL. THIS SHOULD BE ILLEGAL. LET'S DO THE RIGHT THING, IF THIS IS NOT ILLEGAL THE GOVERNMENT IS NOT DOING THEIR JOB.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095996October 18, 2004
ELECTRICAL SYSTEM
I HAVE A DODGE GRAND CARAVAN, AND WHILE I AM DRIVING, THE ENGINE JUST STOPS WORKING AND MY STEERING WHEEL GETS VERY HARD TO MANUVER. I TOOK IT THE THE CAR DEALER AND THEY CAN'T FIGURE OUT WHAT IS WRONG WITH IT. THIS IS VERY DANGEROUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095913October 17, 2004
STRUCTURE:BODY:ROOF AND PILLARS
AS REPORTED BY THE 3 OTHER COMPLAINTS REGARDING THE SEAM TEAR/SEPARATION LOCATED ON TOP OF THE ROOF WITHIN THE WATER CHANNEL AND STRIPPING. THERE ARE TOTAL OF 4 DEFECTS EACH RANGING FROM 1 TO 3 INCHES IN LENGTH AND 1/8 IN WIDTH. 3 OF THE 4 DEFECTS SIT JUST OUTSIDE AND PARALLEL TO THE WEATHER STRIPPING. THE DEFECTS ARE NOT PROTECTED AT ALL FROM THE ELEMENTS AND WILL RESULT IN DAMAGE OR FAILURE TO THE INTERIOR AND ELECTRICAL COMPONENTS OVER TIME. A CLOSER LOOK AT THE TEAR REVEALED JAGGERED EDGES (TEAR) SUGGESTING SOME SORT OF STRESS IS OCCURRING, WHETHER FROM THE SLIDING DOOR OR EVERYDAY USE. I WILL LEAVE THAT UP TO THE ENGINEERS TO CONDUCT AN INVESTIGATION OF THE DEFECT, AND SINCE THE DEFECT IS REPEATABLE (ALL FOUR AREAS) AN INVESTIGATION IS WARRANTED. THE DEFECT ITSELF IS LOCATED IN AN OBSCURED LOCATION ON THE VAN, WERE MOST CUSTOMERS WOULD NEVER KNOW TO LOOK UNTIL IT IS TOO LATE AND OUT OF WARRANTY, WHICH RESULTS IN ADDITIONAL COST TO THE CUSTOMER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096931October 15, 2004
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
THE POWER STEERING CONTINUES TO FAIL WITHOUT WARNING. THE CONSUMER STATES THE POWER STEERING HOSES HAVE BEEN REPLACED TWICE, HOWEVER PROBLEM STILL EXIST. PLEASE PROVIDE ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096963October 15, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
THE CONSUMER STATES THE ABS SYSTEM MALFUNCTIONED WITHOUT WARNING. AS A RESULT THE BRAKE FLUID LEAKS. PLEASE PROVIDE ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096792October 14, 2004
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
A WHITE FOGGY SUBSTANCE WOULD ACCUMULATE INSIDE THE FRONT HEADLIGHT LENS. THE CONSUMER WAS UNABLE TO SEE THE ROAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096757October 13, 2004
ELECTRICAL SYSTEM
WHILE DRIVING, THE VEHICLE STALLED. THE ELECTRICAL DEVICES FAILED TO COME ON. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT A ELECTRICAL SHORTAGE WAS INSIDE OF THE VEHICLE AND HAD TO BE PLACED ON A DIAGNOSTIC MACHINE. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095734October 13, 2004
AIR BAGS:SIDE/WINDOW
1. NO EVENTS OR LIGHTS LEADING UP TO THE CRASH. ( LIGHTS, ERROR MESSAGE FOR AIR BAG, ETC. ) 2. SIDE IMPACT AIRBAG - DID NOT GO OFF. I WAS IN A SIDE IMPACT CAR CRASH AT SLIDING PASSENGER DOOR ON OUR DODGE GRAND CARAVAN. 3. OVER $6,000.00 WORTH OF WORK DONE ON VEHICLE. NOTHING WAS DONE TO COORECT OR EVEN LOOK INTO WHY THE AIRBAG DIDN'T GO OFF. GOT RUN AROUND FROM THE DEALERSHIP, CHRYSLER CORPORATE OFFICE ALSO THE AUTO BODY SHOP THAT FIXED OUR VEHICLE. I WAS REFERRED TO THE AUTO SHOP BY MY "REPUTABLE" CAR INSURANCE COMPANY STATE FARM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10095590October 12, 2004
AIR BAGS:FRONTAL
AIR BAG. I OWN A 1994 GRAND CARAVAN. I HAVE NO OTHER COMPLAINTS ABOUT THIS VEHICLE. HOWEVER, THE AIR BAG HAS HAD A PROBLEM SINCE ALMOST DAY ONE. THE AIRBAG PANEL LIGHT IS ALWAYS ILLUMINATED. I RECEIVED A RECALL NOTICE SEVERAL YEARS AGO ABOUT THIS PROBLEM AND HAD THE VAN TO THE DEALERSHIP FOR RECALL SERVICE TO RECTIFY THE OBVIOUSLY WIDESPREAD PROBLEM. I BELIEVE IT WAS TIED TO A PROBLEM W/ THE REAR WINDOW WIPER CIRCUIT. THIS IS A PROBLEM THAT WAS FIXED FOR ALL BUT A COUPLE OF MONTHS AND TO THIS DAY I DON'T HAVE A WORKING AIR BAG OR REAR WINDOW WIPER. I CAN LIVE W/O THE WIPER, I'D LIKE TO HAVE WORKING SAFETY EQUIPMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096628October 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WAS BEING MAINTAINED BY AN AFTERMARKET AUTO SHOP WHERE IT WAS DISCOVERED THAT THERE WAS A QUARTER SIZE HOLE THAT WENT COMPLETELY THROUGH THE TRANSMISSION. THE OWNER THEN CONTACTED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THAT THE VEHICLE WAS MANUFACTURED IN CANADA AND THAT THERE WAS NOTHING THEY CAN DO. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095573October 11, 2004
SUSPENSION:FRONT:MACPHERSON STRUT
AFTER 2.5 YEARS OF OWNERSHIP, I NOTICED RUST FORMING ON THE STRUT TOWERS. IT WASN'T BAD ENOUGH TO WORRY ABOUT,BUT I KEPT AN EYE ON IT. OVER THE NEXT YEARS IT PROGRESSIVELY GOT WORSE ON BOTH SIDES TO A POINT THAT WE WERE NOT GOING TO KEEP THE CAR MUCH LONGER AT ONLY 70K. I GOT AN OIL CHANGE BEFORE A TRIP SOUTH (7/04)AND THE MECHANIC SAID THIS SHOULD BE THE LAST TRIP FOR THIS CAR. THIS WAS LATER CONFIRMED BY THE DODGE DEALERSHIP AND 2 BODY SHOPS. IF THE STRUTS HAD FAILED AND POPPED THROUGH THE TOWERS, THE DEALER TOLD US THE CAR WOULD "DROP" AND WE WOULD NOT BE ABLE TO STEER OR STOP. WE HAVE THE CAR IN OUR DRIVEWAY AND ARE FORCED TO INCUR A $2000 REPAIR OR TRADE THE CAR TO A DEALER SINCE WE CANNOT SELL IT TO SOMEONE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093887October 10, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER SIDE AND PASSENGER SIDE POWER WINDOWS DO NOT ALWAYS WORK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095532October 8, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
THE VEHICLE OVERHEATED WHILE DRIVING, DUE TO LOST OF COOLANT. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER FOUND TWO METAL LINES, ONE LINE WAS LEADING TO THE A/C AND THE OTHER LINE TO THE HEATER. BOTH WERE CORRODED THROUGH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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