Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10113410March 4, 2005
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHTS MALFUNCTIONED TWICE IN THE PAST MONTH WHILE ON THE ROAD AT NIGHT. TAKEN TO DEALER FOR TESTING, AND RESULTS SHOWED THAT THE CAUSE WAS UNDETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113487March 4, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
UPON RECEIVING A RECALL NOTICE CONSUMER TOOK THE VEHICLE TO SERVICE DEALER FOR REPAIRS OF ABS BRAKES. THE SERVICE DEALER TOLD THE CONSUMER THAT HE WOULD NEED TO PAY FOR A DIAGNOSTIC. CONSUMER STATED THERE WERE 7 RECALLS ON THIS PARTICULAR VEHICLE. THE RECALL SPECIFICALLY STATED THERE NO CHARGE TO THE CONSUMER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113339March 3, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ELECTRICAL SYSTEM
VEHICLE EXPERIENCED PROBLEMS WITH ELECTRICAL ODOR CONSTANTLY APPEARING TO BE BURNING, AND THE AIR BAG LIGHT WOULD INTERMITTENTLY ILLUMINATE WHILE DRIVING. VEHICLE HAD BEEN TO THE DEALER SHOP ON SEVERAL OCCASIONS, AND THEY WERE UNABLE TO LOCATE THE CAUSE OF THE PROBLEMS.*AK PHONE INTERVIEW UPDATE (OCT 24, 2005): THE DEALER REPLACED BOTH AIR BAG FRONTAL IMPACT SENSORS (PART # 4686957AC) ONE AT A TIME. HOWEVER, THE AIR BAG WARNING LIGHT STILL COMES ON DURING WET WEATHER CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113247March 2, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHILE DRIVING 50-55 MPH TRANSMISSION EXPLODED. BROKEN PIECES OF THE TRANSMISSION SPREAD OUT ONTO THE ROADWAY. VEHICLE WAS TOWED TO A REPAIR SHOP, AND MECHANIC STATED THAT THE CAUSE OF THIS PROBLEM WAS UNDETERMINED. THE DEALER WAS NOT NOTIFIED.*AK... LET CHRYSLER KNOW OF THE PROBLEM. WHEN TRANSMISSION WAS TAKEN OUT IT LOOKED LIKE A BUNCH OF HOLES SHOT INTO IT. THE MECHANIC SAID THE PIN CAME OUT OF THE DIFFERENTIAL. CONSUMER WAS LUCKY TO GET OFF THE ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113258March 2, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
UPON GOING THROUGH PUDDLES OF WATER THE ACCESSORY BELT, WHICH DRIVES THE POWER STEERING PUMP, DISENGAGED. THIS HAPPENED TWICE, CAUSING THE VEHICLE TO LOSE POWER STEERING. CONSUMER CONTACTED THE DEALER, WHO STATED THAT THIS WAS A COMMON PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112180February 25, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
1997 DODGE GRAND CARAVAN 3.0 6 CYL BELT CAME OFF IN RAIN STORM LEFT ME STRANDED AND MISSED WORK THE BELT WAS IN ONE PIECE AND GOT IT HOME AND HAD A NEW BELT INSTALLED AND PULLEY UPPER FRONT NON GROOVED. AGAIN BELT CAME OFF BRAN NEW BELT NEW BELT PUT ON AGAIN BELT NOW SQUEALING IN THE BACK BELT TENSION ARM NOR SQUEALING BELT RIDES THE PULLEY L/R ABOUT 1/4 INCH THAN BACK. IT SEEMS TO ME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112035February 23, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 DODGE GRAND CARAVAN HESITATED IN TRAFFIC, BUCKED, DIED AT A STOP SIGN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112050February 23, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I PURCHASED 2002 GRND CARAVAN IN FEBRUARY 2003 FROM DODGE DEALER HAD 20K. THE BRAKE PADS AND ROTORS WERE SHOT BY DEC 2003 W/32K. I TOOK TO DEALER I PURCHSED IT FROM THEY SAID IT WAS MY PROBLEM AND OFFERED TO REPAIR AT MY COST. I REPLACED W/ NEW BRAKE PADS AND ROTORS AND OCT 2004 W/ 48K THE BRAKE PADS AND ROTORS WERE SHOT AGAIN. I REPLCED FOR A 2ND TIME. OLD ROTORS & PADS WERE THROWN AWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112056February 23, 2005
STEERING:RACK AND PINION, POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING:HYDRAULIC POWER ASSIST:PUMP
POWER STEERING PUMP, RACK AND PINION SEALS, TRANSMISSION SOLENIOD PACK. ON DEC 16, 2003 I TOOK VAN IN FOR BRAKE PROBLEMS. THE DEALER DID A RECALL JOB ON THE POWER STEERING COOLER HOSE. 1 WEEK LATER THE POWER STEERING STARTED GROWLING. I CHECKED FLUID AND NOTICED THE PUMP WAS DRY. APPARENTLY THE DEALER DIDN'T TOP OFF THE FLUID. I FILLED RESEVIOR AND DROVE BUT IT STILL HAD A LITTLE GROWL IN THE POWER STEERING. I TOOK THE VEHICLE BACK INTO THE SAME DEALER ON NOV 19, 2004 FOR AN OIL CHANGE AND ANOTHER POWER STEERING HOSE RECALL AND TOLD THEM THE STORY AND TO CHECK OUT PUMP. THEY SAID THE PUMP CHECKED OUT OK BUT THERE WAS A LITTLE NOISE WHEN MAKING SHARP TURNS BUT THEY WEREN'T GOING TO REPLACE THE PUMP. I TOLD THEM I WOULD BRING BACK IN COLDER WEATHER BECAUSE IT WAS STIFF TO STEER. I RETURNED ON 2/22/2005 BECAUSE THE PUMP WAS REALLY GROWLING AND IT WAS HARD TO STEER. THE DEALER CHECKED THE PUMP SAID IT WAS LOW BUT THEY DID NOTICE LEAKS FROM THE RACK N PINION AND TRANSMISSION SOLENIOD PACK. I ASKED THEM IF THIS WAS DUE TO THE POWER STEERING PUMP AND THEY SAID NO. I EXPLAIND I PURCHSED THE VEHICLE FROM THEM EXACTLY 2 YEARS AGO AND IT WAS LESS THAN A YEAR OLD AND ONLY HAD 20K ON IT. THEY SAID THEY CAN'T WARRANTY IT BUT WOULD FIX IT FOR $1600. I DECLINED AT THIS POINT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111944February 22, 2005
ELECTRICAL SYSTEM
I PURCHASED A 2002 DODGE GRAND CARAVAN NEW. OVER THE LAST YEAR I HAVE HAD MULTIPLE ELECTRICAL PROBLEMS. THE PROBLEMS CAUSED BASICALLY TWO EFFECTS. THE FIRST ONE WAS THAT THE VEHICLE WOULD SHUT OFF AND EITHER NOT START OR HAVE DIFFICULTY STARTING. THE SECOND WAS THAT EVERY TIME YOU STEP ON THE BRAKES, THE WIPERS, HEAT, AND RADIO WOULD QUIT.AT FIRST THE DEARLER BONNEVILLE & SON COULD NOT FIND THE PROBLEM EVEN AFTER PUTTING A SCOPE ON IT AT THE EXACT TIME THE TROUBLE OCCURRED. I TOOK IT TO AN INDEPENDENT SHOP AND THEY FOUND A GROUNDING STUD IN THE DOOR JAM ON THE DRIVERS SIDE WAS VERY LOOSE, $250.00 LATER IT WAS OK. AFTER A MONTH THE TROUBLE CAME BACK. THIS TIME THE DEALER, BONNEVILLE & SON FOUND THAT ONE OF THE WIRES IN THE MAIN WIRING HARNESS WAS ROTTED, $215.00 LATER IT WAS OK. ANOTHER MONTH GONE BY, HAVING THE SAME TROUBLE AGAIN. BONNEVILLE SAYS THE ONLY WAY TO BE SURE TO FIX THIS COMPLETELY IS TO REPLACE THE WHOLE MAIN WIRING HARNESS AT A MATERIAL COT OF $1400.00. I'VE TRIED TO GET CRYSLER AND THE DEALER TO FIX THIS WITH OUT ME SPENDING MORE MONEY ON ROTTING WIRES IN A VEHICLE THAT'S JUST THREE YEARS OLD. THEY WOULD NOT. I WILL NEVER BY A CHRYSLER PRODUCT AGAIN!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110774February 18, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, AIR BAGS
- 96 DODGE GRAND CARAVAN W/3.8 V6 AND 41TE 4SPD TRANSMISION - 2 TRANSMISSION FAILURES - 1ST WENT TO ABOUT 125000, THEN KEPT HITTING THE "LIMP HOME MODE" - 2ND HAS "TORQUE CONVERTER LOCKUP" PROBLEM, SHOPS SAY REBUILD AGAIN, AFTER ONLY 38000 MILES. - FAN RELAY WENT OUT BEFORE RECALL WAS ISSUED, HAD TO REPLACE THE RADIATOR OUT OF POCKET. - HAD CLOCK SPRING REPLACED AFTER COMPONENT FAILURE RELATING TO IT (HORN, CRUISE ETC) - UNION CITY GA DEALER ATTEMPTED TO FIX THE FUEL RETURN LINE ISSUE, BOTCHED IT UP AND CAUSED MAJOR LEAK WHEN REFUELING. THEY RE-FIXED IT AFTER MUCH COMPLAINING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115063February 16, 2005
AIR BAGS
'RECALL CAMPAIGN' ISSUED FOR CLOCK SPRING ASSEMBLY ON GRAND CARAVAN 1999. *BF THE CONSUMER STATED HE RECEIVED A RECALL NOTICE FOR HIS VAN BUT WITH SOMEONE ELSE'S NAME ON THE NOTICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110634February 16, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPENTINE BELT SLIPS OFF IDLER PULLY WHEN DRIVING THROUGH STANDING WATER RESULTING IN LOSS OF POWER STEERING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103594February 16, 2005
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
WHILE DRIVING AT NIGHT HEADLIGHTS WERE VERY DIM AND CLOUDED. THE CONSUMER'S VISIBILITY BECOMES IMPAIRED . *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111565February 15, 2005
SUSPENSION:FRONT:MACPHERSON STRUT
VEHICLE EXPERIENCED A PROBLEM WITH THE STRUTS. THE STRUT TOWERS RUSTED, CAUSING THE STRUTS TO PUSH THROUGH THE FRAME OF THE VEHICLE. THE FRONT SUSPENSION EVENTUALLY WILL DROP DOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111463February 14, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE TRANSMISSION FAILED. CONTACTED THE DEALER, AND WAS TOLD BECAUSE OF THE AGE OF THE VEHICLE THERE WAS NOTHING THEY COULD DO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110532February 14, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
5-28-04 , 7-28-04, 2-9-05 TRANSMISSION WORK DONE ON THE VAN AND IT STILL IS NOT CORRECTED IT GOES IN AGAIN TOMORROW FOR MORE WORK. A COMPLAINT #13178787 WAS FILED WITH CHRYSLER THE VAN SHIFTS POORLY AND IT GETS STUCK IN GEAR WHEN ACCELERATING TO REACH HIGHWAY SPEEDS. WHEN PULLING AWAY FROM STOPLIGHTS THE VAN HESITATES AND I HAVE ALOMOST BEEN REAR ENDED SEVERAL TIMES I AM NOT SATISFIED WITH THE WAY MY PROBLEM IS BEING HANDLED BY THE DEARLER I ALOS FEEL I AM NOT BEING TAKEN SERIOUSLY BECAUSE I AM A FEMALE MH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110348February 11, 2005
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING LIGHTS GO OUT ON MY 2001 DODGE MINIVAN, I HAVE BEEN ON THE TELEPHONE WITH LOCAL DEALER AND DIAMBLER CHRYSLER WITH NO ANSWERS OTHER THAN THAT TO THE DEALER FOR TESTING. THIS COULD BE COSTLY AND WE ARE PLANNING A TRIP WITH NIGHT DRIVING INVOLVED AND WANTED INFORMATION AS TO WHAT AREA IS BEING INVESTIGATED TO TELL MY LOCAL DEALER AS IN A MATTER OF SECONDS WITH LIGHT FAILURE AN ACCIDENT COULD OCCUR. ANY HELP WILL BE APPRECIATED AS I GOT NOTHING FROM THE MFG. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111390February 11, 2005
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING AT NIGHT THE HEADLIGHTS FLICKERED ON AND OFF AND SOMETIME FAILED COMPLETELY WITHOUT WARNING. THE DEALER HAS INSPECTED THE VEHICLE OVER SIX TIMES, HOWEVER STATES THEY CANNOT FIX THE ISSUE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105372February 11, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
VEHICLE WAS TAKEN TO A MECHANIC SHOP FOR A ROUTINE INSPECTION, AND MECHANIC DETERMINED THAT THE EXHAUST PIPE WAS CRACKED AND NEEDED TO BE REPLACED. *AK THE CONSUMER ENGINE EXHAUST CROSSOVER PIPE CRACKED. *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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